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Understanding your conversion rate will help you assess the overall success of your marketing efforts. Conversion rate optimization is the process of improving the rate at which potential customers complete the objective that you want them to. It could be subscribing to your newsletter, making a purchase, donating to a charity, any action that you want a visitor to your site to complete.
Optimizing your conversion rate is not something that is easily done or something that can be done once or twice. That is why it is best to find a CRO service that can help you with the process every time you need them. In this post, we’ll explain the important points about your conversion rate as well as how to find the best conversion rate optimization service for your needs.
Most marketers are aware of what a conversion rate is, but may not have a tight grasp on just how much it can impact business performance, the cost of customer acquisition, and other aspects that are difficult to gauge by just looking at an ad campaign’s results.
Having a surface-level understanding of conversion rates is fine if you just want to plod along in your marketing, but if you’re shooting for real success, then knowing more about how your conversion rate impacts your business will help greatly when it’s time to find an optimization service.
That’s the first mistake a marketer is likely to make, if people aren’t converting, there must be something wrong with the ad campaign or the way you’re marketing the business.
While the type of ads you run, their placement, and frequency all matter in terms of people seeing the ads and knowing about your business, there’s a lot more to your conversion rate than that.
A conversion rate optimization service will have the tools to analyze all the aspects of your business to pinpoint key issues affecting your conversion.
We’ll break down some of the other issues that affect conversion so that you know more about what to look for.
As we said, there’s more than one reason why your conversions may be underperforming. Part of the process of converting is making it easy for the process to happen.
Sure, the first step in conversion is getting them to your site, but whether or not they follow through with what you want them to do is due in large part to how easy it is to get around your site and complete whatever process you have for them is.
Poor website design can mean a number of things. The first thing to consider is: Is your website optimized for the device they’re using? This plays a lot into SEO in general but the user experience is crucial to conversion.
A good CRO service will test your site fully and understand where potential leads are being turned off. The list of things that the best Conversion Rate Optimization Service will explore and test is nearly limitless.
One thing to note is that the majority of traffic now comes from users on their mobile devices. If your site isn’t optimized for mobile, you may be driving away a good portion of your traffic before they even attempt to convert.
Factors like image size, loading times, navigation, and ease of access all affect mobile optimization.
The CRO Service you choose will know best practices for optimizing for mobile so that traffic from mobile devices has an easy time accessing your site.
Another factor that often goes overlooked once a user actually clicks on an ad is the landing page. User experience begins at this point. Sure the ad drew them in, but the landing page is what keeps them interested in what you have to say, sell, or do.
The best conversion rate optimization services will test multiple variables to see what works and doesn’t on a given page, changing text and other elements around to see what converts more.
Whether or not you’re using dynamic landing pages, optimizing the page to convert is not the same as optimizing specifically for SEO. The most well-designed pages may not convert well due to certain elements. It’s important to have a conversion rate optimization service audit your landing pages to see what is and isn’t working.
You’ll want to have your CRO service on standby each time you change out ad campaigns and landing pages. Successful businesses maintain regular audits to ensure their conversion rates remain high.
As ad campaigns change and new content is added, you should be routinely checking to see if your conversion rate is up to snuff. That’s why doing it yourself would be time-consuming and extremely costly.
The best CRO services will offer web analytics to tell you how your site is performing and how to improve SERP ranking to drive traffic. Traffic volume helps with possible conversion and combined with conversion optimization will lead to much better customer acquisition rates and lower costs.
eCommerce sites can have a particularly tough time drawing in conversions if their site isn’t optimized for easy use. Having a poorly organized site, difficult to navigate menus, gaudy graphics and images, and other problems can severely affect your conversion rate.
This is not only damaging for an eCommerce site, it can literally end your business by having you spend exorbitant amounts on ads only for potential customers to window shop or get disgusted and leave.
Imagine for a minute having a brick-and-mortar store that pays its employees all day to have no one come in and actually buys anything, this is essentially what happens with the marketing budget of an eCommerce site that doesn’t convert.
Just like with other sites, the best CRO service can pinpoint your weaknesses and devise ways to keep customers on the page and shopping. They can test all the images, graphics, product listings, payment setup, and more to determine what works and what doesn’t.
Now that we’ve finished diving into all the conversion rate problems with your site, we can delve into how a conversion rate optimization service can save your advertising campaign and how they can multiply those ad dollars through higher customer acquisition rates and lower costs.
Just like with your website, many factors can affect your conversion rate when it comes to your ad campaign. Figuring out just what the problem is from raw data can be a frustrating mess, even for the best marketing consultant. That’s why you need someone with the tools and the strategies to figure out the problem and propose workable solutions to help you fix it.
Your CRO service should know the ins and outs of all the different types of campaigns to help you figure out whether your ads just need some work, or it’s time to reevaluate your entire strategy.
We’ll break down some of the elements so that you understand what your CRO service should be looking at and how it helps your business.
Whether you’re using automation or AI to buy ad space or you’re doing it yourself, the targeting strategies you use can affect your conversion rates. Having too high of an expected ROAS or CTR can make your ad spending ineffective at best and extremely costly at worst.
Expecting a 20x multiplier on every ad dollar spent when you don’t have the market share to get it will quickly see you throwing your marketing money away. The same is true for an absurdly high click-thru rate.
Another thing to consider in regard to targeting is the audience you are targeting. Ad space targeting is one consideration, but whom you go after is another. Web analytics helps you determine the demographics of your likely customer and can help you shift your market focus to perform better in terms of conversion.
An effective CRO service will have the means to address your targeting strategies on both fronts and help you reevaluate and retarget as needed. This is something that can change from campaign to campaign, so you’ll want your CRO service to perform an audit every so often to ensure conversion stays up.
There are many types of advertising on the web, but paid search marketing is the most widely used and recognized. Knowing how best to utilize this method and getting the right conversion can be difficult even for an experienced marketer.
Paid search marketing is the optimal way to market your product or service as users will have already gotten some idea of what they want when they see your ad in the SERP. The problem with these is often lack of oversight.
Setting up a PPC campaign that relies on paid search marketing and not optimizing it, or optimizing PPC once and leaving it will result in lost potential. Managing your paid search marketing on a regular basis requires regular audits and changes, often weekly.
This ensures that your conversion rates are always as high as they could be. The best CRO service will be able to manage your paid search marketing and keep it up to date and converting over the long term.
The best CRO services will actually actively monitor your paid search campaign and make changes as needed rather than waiting until your conversion drops and your money is wasted. Investing in the right CRO service can save your ad dollars and make you money.
There’s a lot of potential conversions from social media marketing campaigns. Ads that run on sites like Facebook can reach many more potential leads than other methods and as such can be a great source of revenue for businesses
The problem is that managing social media ad campaigns can be complex. For one, your targeting strategy for your specific market has to be tailored in the right way to reach the 1 billion users on the platform.
This means understanding how the platform integrates ads and shows them to users based on key metrics. Even an experienced marketer would have trouble analyzing all of that data alone. That’s where a conversion rate optimization service has the ability to help you manage your campaign. The best ones will have tools and software to analyze your ad metrics and target your specific audience better so that more of the right kinds of leads see your ads.
LinkedIn is a resource that is often mismanaged due to the sheer time it takes to target and market effectively. Generating leads on LinkedIn can be time-consuming, to say the least, and even a team of marketers doesn’t have all the hands necessary to manage posting, messaging, follow-ups, and lead generation.
The problem with LinkedIn ads management for many marketers is not the volume of potential targets, but the caliber. Much of the marketing done on LinkedIn is direct to business executives and professionals. B2B marketing is very much message based. How you would talk to the average consumer is not the same way you would speak directly to a business.
Messaging is much more key in this space than on other platforms. The added reach of being able to reach other businesses directly is worth the effort if it matches your market space, but the proper help is needed to do it right.
The best conversion rate optimization services have tools and automation to help you market effectively and convert on LinkedIn without hours of cold leads and wasted effort. The right CRO service will help you identify and communicate with leads that will actually close rather than typical mass marketing efforts.
The best way to gather all the information and metrics to see how your advertising is doing is by auditing your Google Ads account. The sheer volume of data can be a bit much to sift through, from your projected budget waste to your mobile strategy, CTR, and other factors.
The best way to handle an audit of your Google Ads account is by relying on an experienced CRO service. The best ones will look over every metric of your account and work to optimize the performance of the whole thing. Ideally, this is the place you start if you plan on overhauling your marketing efforts with a CRO service.
The best CRO services will perform a full audit of your Google Ads account and work forwards to develop a marketing strategy. Beginning your conversion rate optimization with a Google Ads audit can help to prioritize the areas that need the most attention.
These are most of the key areas of marketing that can benefit from a CRO service as well as what to look for when trying to find the best CRO service for you. If even one of these areas of your marketing strategy needs attention, consult a conversion rate optimization service to make sure you capitalize on all the business that could be coming your way.
Managing PPC campaigns or multiple ad campaigns across different skews can be time-consuming, frustrating, and costly. That’s why paying a PPC management agency is a good idea. Overpaying is not, however.
Determining what you should pay and the type of agency or services you want will require many different considerations about your business, your willingness to spend on PPC advertising, and how much effort you want to have to put in yourself.
Most PPC agencies have different pricing model’s based on different needs and the scale of pricing can vary wildly, it’s only one of the reasons clients have issues with their PPC agency. The upside is that a good agency can get you much more of an ROI than a typical marketer is capable of.
It’s a given that you’ll have to spend money on advertising in order to draw in customers, but much of that money can be wasted with ineffective PPC campaigns. The right PPC management will keep your Google ads fresh, well-targeted, and ever-evolving to consistently engage your market.
The core of figuring out how much to pay will be determined by the type of strategy that works for you and how much you can afford to spend in return for managing your ad campaign.
There are three standard pricing model’s that each work differently and are best suited for different types of businesses as well as additional fees and services that you may want to consider.
We’ll detail each model and then discuss the optimal situation where that pricing model would work to give you an idea of what’s best for your business and campaign strategy.
The way these models of pricing work, is that companies pay an agency a set percentage of whatever their base ad spending is. The company then manages the ad campaigns based on regular ad spend percentages.
In many cases, the more campaigns the agency manages, the lower the percent paid gets. This means by volume the agency makes more money but the business pays less. This is not the case for every agency but is standard practice for many of them.
This is generally the most common pricing model used and does not include additional fees and services provided by the agency. One caveat that comes with these pricing model’s is that they typically require a minimum amount of ad spend to operate regardless of the overall budget.
The percentage is also set by the agency and once locked in, can be difficult to renegotiate, especially mid-campaign. This means that fees are locked for a period of time regardless of return or tracked performance unless otherwise stipulated. Knowing the conditional stipulations that apply to your PPC management contract will help to avoid unnecessary costs.
These types of pricing contracts are best reserved for big businesses with big PPC advertising or ppc ads budgets. This is mainly due to the minimum required spending that accompanies these pricing plans.
Small to medium-sized businesses may not be able to afford the price point of these plans and the required minimums.
Additionally, larger businesses that run more campaigns or that have large ad portfolios will benefit more from the decreased fees associated with higher workloads on these price plans.
Larger businesses also have the ability to absorb the cost over the term of a contract if the ROI is not as high as it may have been forecast. Businesses with minimal budgets or that cannot absorb extra costs would not be well suited to these models due to the lack of control overpricing.
This is a fixed fee model that is determined by the associated costs and scope of managing a client’s static ad campaign. The fees and assessments for managing a business’s ad campaigns are all built into one payment.
This provides a set range of PPC management services for static campaigns and covers all associated monthly fees. This provides businesses with a set cost for a set run of ad campaigns.
The one typical downside to this type of payment model is that it is not easily modified and the scope of services may be less than other pricing models. Performance is also not guaranteed. The PPC management fee’s are paid regardless of how the Google ads campaign perform unless otherwise stipulated in the contract.
This type of setup can be a double-edged sword for businesses as the simplistic structure and flat fees are beneficial, but the range of services and performance may be limited. It’s best to discuss exact details before deciding on this type of payment model to ensure the services are what you need.
Though this type of pricing model is not as common as the percentage of ads spend model, it can be beneficial for businesses that run a set of standard, static ad campaigns on a regular basis and simply need them managed in some capacity.
Smaller businesses that prefer to pay a flat fee may also choose this model over others so that they have more control over the exact price they pay. The simplified pricing and limited PPC management services also serve smaller less complex ad campaigns better.
Larger businesses or businesses that run constantly changing ad campaigns, seasonal Google ads, and other promotions would not benefit from this type of pricing. The fee structure is based on static ad campaign costs and the PPC management and oversight level is less than that of other plans.
This means essentially that complex ad campaigns will not receive the PPC management and attention to detail that they need to capitalize on their potential and will therefore have diminished ROI. Even if the cost is lower, in these cases the loss of potential revenue may cost even more. It’s like buying a cheaper product to save money and then having it break two days later.
These models are much less prevalent than the previous two and are tailored to less traditional campaigns that rely on leads generation to close sales. In general, this model is used for campaigns such as e-mail marketing, cold calling, B2B sales marketing, and other types of direct sell campaigns.
Agencies typically manage these campaigns and collect a fee-based either on overall performance or per lead that closes in a sale. Though the niche for these types of campaigns is smaller, the costs associated are also much more mitigated than other options.
This option works exceedingly well for eCommerce, direct sales, and referral models.
As we’ve discussed, this model is rarer than others due to the niche nature of the campaigns that use it. However, businesses that market directly or use conventional sales tactics can make great use of this as a leads-generation service to drum up sales.
The basic idea is that you only pay when they bring you a client. This makes the cost relative to client acquisition a worthy exchange in most cases. Linkedin campaigns, B2B campaigns, and direct-to-consumer sales would benefit greatly from this model.
Traditional marketing tactics, ad campaigns, and site-driven sales would not benefit from this model as the overall benefit would be lower compared to the cost per customer.
The plans we’ve listed are the top 3 that are most common, agencies may include other plan options as well as PPC management fee.
Typically, PPC management services fees are flat, static, and applied on top of standard pricing plan rates. The benefit of agencies that offer these fees is that the level of service is usually higher. In particular, services offer more control over ad campaigns, including automatically rotating or updating ads, managing dynamic ad campaigns, updating copy and other elements, and monitoring performance.
The fees for these services aren’t cheap, typically ranging from $500 to $5000, but the benefits are great for businesses with large campaigns who can afford the added cost and want more precise control of their PPC campaigns.
Before you decide on a plan, having a full understanding of your needs will help you determine what you need and what you should pay in terms of required services, changes, and other issues. It’s not enough to say “well, I can afford this much, so that’s what I’ll pay.”
First of all, take a look at your business’s PPC advertising or ppc adsstructure. Look at your base performance, decide what you want to improve. If you don’t have a dedicated PPC advertising/ppc ads program or budget, try to get an idea of what you want so that you don’t go into negotiating with an agency blind.
This is why larger businesses can afford to pay large premiums, they already have the ad budget and the return on ad spend usually covers any costs associated with using an agency.
Once you have a budget in mind, you can begin to decide on what plan would work best. This includes considering whether you want to pay for additional PPC management services.
The fees on percent ad spend plans are fairly standard and don’t leave much room for negotiation, but performance-based models and flat fee structures usually leave room for negotiation in terms of service and price. The larger and more complex your ad campaigns, the more you’ll spend overall, but you can also expect a higher ROI in these cases, with a good agency.
Before you sign the contract, make sure you have a PPC audit performed and go over any and all particulars so that you know where you stand. Having stipulations in your contract that cover you in case of downturns in business, poorly performing Google ads, or dynamic ad campaigns will allow you more control over your campaigns and protect you from the unexpected.
To help you figure out how much you’ll be spending, we’ll break down some of the standard industry fee structures.
Estimating is key to success in Google Ads.
Startup Fees are essentially assessment fees that are paid at the start of the contract. These are usually paid regardless of whether you start a long-term contract or are month to month. They can range from a couple of hundred dollars to several thousand depending on the agency and the scope of the PPC management services needed.
You’re paying these fees up-front for the agency to put together a plan for your ad campaigns and the PPC management services requirements. What you get for these fees, however, depends on the agency, so don’t expect a guaranteed level of service just because the startup fees are higher.
Contracts typically come in three types when you sign with an agency. Depending on your situation or budget, choosing one type over another may have more benefits.
Some agencies offer month-to-month contracts that allow you to change or alter services on a monthly base or quit the contract after the next 30 day period if you so desire. If you’re uncertain about your need or want to test out the agency before committing to a long-term contract this is a good option.
Though rare, some agencies offer a no-contract option. This allows you to end service at any time. Fees may be applied, but this may be a good option if you face financial difficulties or find that the service you are using isn’t working out. Those who don’t like commitment may prefer this option as well.
The standard option for most agencies is a term contract. These typically range from 3 to 12 months. These contracts can include performance minimums and expected services as well as all minimums and fees associated with payment. Payment is typically made on a monthly basis and can include the contract fee as well as PPC management fee’s.
There are three components to PPC management agency fees: Monthly click budget minimums, the standard monthly base fee, and the percentage of ad spend fee.
The first component and one that you should be aware of before signing is the monthly click budget minimums. These are the minimum ad spend budgets that an agency will work with. This is especially important if the agency takes a percentage of ad spend as part of their fee. If you don’t meet these minimums, you may need to change agencies or renegotiate the terms of your contract. This can determine a lot of the expense. Smaller businesses with tighter ad budgets may want to shy away from agencies with high minimums.
The second component is the base fee. This can be structured in a number of ways, but the base fee can be considered the minimum you will pay the agency for their work each month. Some agencies charge this as a flat rate or have flat-rate plans that don’t add additional charges.
Some require a base fee, plus hourly expenses based on workload. Others have a base fee based on keyword count, tiered fee structures, or fees associated with each service, as an a la carte service.
The normal practice is to charge a base fee, plus a percentage of either ad spend, or a percentage of the total PPC advertising budget, both of which can become quite hefty and can range from a low of 15% and a high of 50% of ad spend.
You should assess your financial health and your overall marketing budget when deciding on the type of payment structure and agency to choose.
Understanding the benefits and costs of a PPC marketing agency allows you to make more educated decisions on what to pay. What that number is for you will be dependent on a lot of factors.
The best answer we can give you is to do a hard inventory of your business’s finances and marketing budget and determine what you can afford to spend, even if things don’t go your way.
In general, you can expect a great return on your investment, and using a PPC management agency is a fantastic resource, but you shouldn’t over-leverage your advertising budget in case your conversion rate drops or your business suffers a downturn.
The rule is: pay what you can afford for the services you need most. Even a big business needs to be smart about where it puts ad dollars in order to maximize profits. Paying for things you don’t need is never a good idea.
Hopefully, this post has given you everything you need to know about PPC management agencies, how they work, their fees, and what you can expect to spend.
If you’re thinking of hiring a PPC agency or firing your existing PPC agency, get in touch!
Now you’ll have a better idea of what it’ll cost you and what you should and shouldn’t pay the agency you choose.
Amazon is a massive platform that reaches literally billions of users. It can be one of the best ways to expand your reach to acquire more customers and more importantly to improve your brand recognition.
Unfortunately, there are costs associated with selling on Amazon, and depending on who you are, what you’re selling, in what volume, and most importantly, how much you’re making on that sale, will determine whether you can afford to sell on Amazon.
Amazon works for both large and small businesses, but the costs associated may be more than the smaller sellers can afford depending on profit margin. Before you decide whether it is worth it to sell on Amazon, we’ll break down how the whole process works and what you can expect to pay so that you have a better idea of what you’re getting into.
We’ll also outline some of the benefits of using Amazon paid ads, besides the massive marketplace. One thing to note is that Amazon offers a number of services beyond just a platform for selling. Most sellers don’t realize at first, that Amazon offers resources for order fulfillment, advertising, affiliate sales linking, and other options. All of these features do increase the overall cost though, so we’ll dive into the benefits of each so that you understand what all you do and don’t need from Amazon before you ever start selling.
The actual setup process for becoming a seller on Amazon is fairly easy. Amazon will actually walk you through the process by making a few decisions and then setting up your seller account.
Before you begin that process though, the key thing is to understand your finances, what you’re looking to do and the scale you’re trying to sell at. Amazon actually offers a marketing agency program to help sellers get to market and offer their goods, but this means additional fees and charges and more work when trying to get ready to sell.
If you’re not going this route and have your own marketing agency, or are doing your marketing yourself, then you would just sign up for a seller account. There are two business models that most sellers use.
Third-Party Seller: This is a person who sells goods that another person makes. This means you rely on the supply you are given by the third party and sell the goods accordingly.
Brand Owner: You make and sell your own goods. This puts you in charge of the supply and sale process. You sell exactly what you are able to produce.
When setting up an account, you should consider whether you want to do one or the other, though some businesses do handle both ends of the process, selling their own goods as well as those provided by third-party suppliers.
Once you know what you want to do in terms of the types of selling you want to handle. Go to seller.amazon.com to register your account. Note that you should already have a standard Amazon account before you begin the process. You’ll also need several pieces of information to complete the actual sign-up process.
We’ll go ahead and bullet point the information you should have for clarity.
All of the information you have to provide is fairly standard for setting up any business type of account, so you shouldn’t have any issues with actually opening your seller account.
When you complete the process, you are given access to a platform called Amazon Seller Central. For informational purposes, we’ll break down Amazon Seller Central into its core components and explain what it does for sellers.
Amazon Seller Central is essentially your eCommerce hub for selling on Amazon. It allows you to manage all aspects of the selling process. They even have tutorials on how to sell on Amazon and a fees calculator to help you see what you’ll be paying for selling your products.
The main benefit of the platform is that you can set up your sales pages, adjust product listings, descriptions, rules, prices, and anything else related to the actual products you sell. It also assists with order processing. From here you can add and edit products as you like, adjust, improve, or remove listings and keep track of all your orders.
Additionally, there are brand services. To access these services, you have to be a registered brand on Amazon. To do this, you must apply to the Amazon Brand Registry, which requires more paperwork.
What you’ll need:
This can be a time-consuming process, even if you have all your paperwork together. Amazon has a brand approval process that can take between 1 and 30 days to complete.
Why is this important? Recognized brands get a number of advantages. They get customized product pages with their brand logos attached, higher brand recognition through the seller platform, and a branded storefront. This level of recognition is invaluable to growing both your sales and your web presence. It guarantees that your brand name and logo will be seen by more people as they browse and buy products on Amazon.
Setting up your Amazon Seller Central can be done manually or you can pay for a service through Amazon to have it done for you.
The last official step before you begin selling is the creation of your actual store on Amazon. This is fairly straightforward and is done through templates. Once you select your brand name and click create store, you’ll be directed to add your brand name and logo and select a pre-built template for your store.
There are a few different options, but select the one that presents your products in the way you want them seen and displays your brand in a way that is visible and identifiable. This comes down to personal taste but is an important part of the store setup process.
From there you move on to the inventory setup process where you can add products to your store. This can be done one at a time or all at once by uploading the products to your store. You can follow the instructions through Amazon’s helpful product upload guide to get the gist of how to do it.
After you have all your product pages set up and you’re happy with everything, the last step before you launch the store so that it goes live is to submit it to Amazon for approval, which takes 72 hours. As you can see, beyond the cost, which we’ll discuss further in a moment, there is a significant type lapse between account creation and beginning the selling process.
Selling on Amazon is not nearly as simple as it may seem at first glance. To sum up the entire process, you need to think about the type of seller you want to be, gather all the important documents, create your seller account, get your brand name approved (if applicable), set up your store, and get it approved.
Now that we’ve broken down the process of selling on Amazon, we’ll do a deep dive into the actual cost of selling on Amazon. This can get fairly complicated so we’ll try to break the fees down in a way that lets you figure out what you have to pay, what you may want to pay for, and what you have no use for.
Beyond just the storefront, there is a whole plethora of options and services that Amazon provides to sellers. The trouble is that each of these services has additional fees associated with them. These costs can really add up, especially if you go in for more than what you need.
Before we begin, one quick thing to note is that the costs we are quoting are at the time of publishing and are subject to change. Use these costs as a guideline for what you can expect to pay.
There are two seller subscription plans and each has its own costs and features.
The individual plan is free to set up and the fee is a flat $.99 per item, at the point the item sells. You can create new product pages with an individual account, but you won’t have access to many of the customized reporting options and inventory management features.
The shipping fees are standardized and set by Amazon instead of the seller. You will also not have access to gift cards and promotional sales options. The individual account is also a single account that belongs only to the account holder, permissions to alter the product pages and other services cannot be given to other users.
We can’t say whether this type of account will be right for you, but for individuals that do limited numbers of sales and just want a marketplace to host their products, this is a good option to start with. If sales volume increases or you need access to other features, you can upgrade. Amazon also offers temporary suspension of sales for any reason to either plan holder. This is useful if you run out of stock or suffer a sudden emergency.
The professional plan comes with a flat fee of $39.99 per month. There is no per-product fee directly associated with the plan (though other fees may apply depending on services). You are also given access to all of the product management and reporting features that are offered through a seller account, unlike with an individual account.
One major difference is that with a professional plan, the seller is able to set the shipping rates instead of Amazon. Sellers are also given access to promotional offers, gift cards, and featured listings on products. You are also able to calculate U.S. sales and use taxes on your products through an available feature. Lastly, professional plan owners have the ability to grant access and use rights to other owners/users.
The professional plan is ideally suited for larger sellers that want more control over their products and reports and who do such a sales volume that the per-item fee would be an unnecessary expense. Starting sellers may choose to go with this plan straight away or may choose to wait and upgrade to it.
These are fees assessed to the seller at the point of sale. For individual plan owners, the fee ranges from $.45 to $1.35 per sale, on top of the standard $.99 fee. This means sellers can expect to pay between $1.44 and $2.34 per item sold. These fees are non-negotiable and are applied by Amazon.
Professional plan fees are percentage-based and can vary greatly. There are two types of fees assessed, closing fees, and referral fees which are paid on a percentage of sale basis and range between 6% and 25%, though the average is 13%. Professional plan holders can track fees with a fee calculator to determine the cost of fees associated with the sale of products.
Depending on the place of origin, taxes can vary wildly so we can’t give you an accurate estimate of what taxes, if any, are applicable. Amazon does provide professional plan members a tax calculator for U.S.-based sales. For multinational sales, the taxes can be quite high, so it is best to do some research into these costs to determine what your product is going to cost you so that you can set your shipping costs accurately.
This is what marketers refer to as the “landed cost” of an item, you take the base price of making the item and include the cost to get it to the customer to determine how much it will cost you in total. If you’re planning on selling on Amazon, it’s important to understand the role taxes play in the sale of products.
The cost of a GTIN may vary depending on the size and scope of your product sales. A standard GTIN for just a few products is a one-time fee of $30. For large companies with many products and expectations to add more, there is an annual fee associated with your GTIN and multiple GTINs may be necessary.
You can get an exemption to this, but to be a legitimate brand you must have a GTIN on every product. This is mandatory and facilitates shipping around the world. You should figure out the monthly cost of your GTINs and factor that into the cost of products just like taxes.
The first thing we’ll talk about, and this is one that big business may want to invest in to protect their property, is a registered trademark. You should already have this if you are a branded company, but we’ll assume you’re just starting and need to know the cost. Depending on the level of protection you want, the cost ranges from $225 to $400. This is not mandatory but should be considered essential if you’re using Amazon to build your brand.
Second, and this is one that has to do with getting your products sold, is Amazon PPC Ads. Advertising is an important part of getting your products sold and investing in advertising through Amazon’s PPC ads can help you drive sales to your store. There are a number of ad types, some are directed at new customers and some are directed at marketing towards existing customers through remarketing ads.
Lastly, there are additional marketing costs for influencer marketing and marketing agency representation. These are associated with the marketing methods you choose and whether or not you employ help from Amazon or an outside marketing agency
The last thing we’ll talk about in regards to fees and Amazon are the fees you pay as part of building your brand and marketing your products on Amazon. There are a number of things you can do from using Amazon’s marketing services to maximizing the SEO on your product pages to improve Google rank or running ads through the Google Ads program on outside sites or through SERP.
Using Google Ads and Ad Extensions can help you develop customer data, but these costs are based on each individual situation, like the optional fees above, these services aren’t necessary, but they may benefit your brand.
Marketing and SEO can get expensive but is one of the main ways to drive your sales up. If you’re looking to build brand exposure and sell more products quickly, then these are important steps to take.
These are the basics of many of the different fees associated with being a seller on Amazon. The exact amounts and total costs will vary, but as we’ve discussed, the total cost versus profit on Amazon is calculated by adding in all of the associated fees, the cost of the product, and subtracting that from the sale price.
By knowing this, you can determine whether Amazon is the right platform for you. You may decide the benefits are worth the increased costs or you may decide that you don’t have the right procedures in place to make it worthwhile. The last tip we will give is to get help from a marketing agency or advertising firm to help you set up and run your online shop so that you can maximize the potential for profits.
When it comes to Pay-Per-Click marketing, advertisers are inundated with an endless list of metrics to track and measure. That’s because, unlike other traditional methods of advertising, PPC offers some fantastic ways to keep tabs on every aspect of a campaign. There is no denying the fact that PPC ad campaigns are data-driven to the max.
This also makes it easy for marketers to lose themselves in all the clicks, impressions, and other rates that may or may not make a real difference to the bottom line. After all, not all metrics are equal.
This begs the question: which figures are the most important to monitor?
There isn’t a one-size-fits-all answer because the most critical metrics vary according to the goals of a PPC campaign. Still, there are a few KPIs that are fundamental for the success of every campaign.
Here are the top metrics and KPIs to monitor:
The number of conversions resulting from a campaign is almost always the first priority of an advertiser unless their objective is only brand awareness. Ultimately, profits start with conversion, so it’s the number one priority of any business.
To measure the conversion rate, divide a campaign’s conversions by its total clicks.
For instance, a campaign with fifty clicks and five conversions will give a conversion rate of 10% when expressed as a percentage. Even though conversions are significant for campaign managers, they sometimes create campaigns optimized for clicks instead.
A click is the starting point of any conversion, making it a preliminary success indicator of a PPC campaign. It takes into account the number of people who clicked on your ad.
These clicks help campaign managers tweak their approach from time to time, even during a campaign’s running time. They can check on ads’ clicks throughout to see which are performing well to put more bids on them and pause those ads completely that are not faring well.
For mid-month performance measurements, clicks are a handy KPI, but of course, you cannot rely on just clicks to determine a campaign’s success.
Similar to how your clicks generated in a campaign measure its performance, CTR plays a vital role in determining the success of a campaign’s performance.
It is measured by the division of the total number of clicks generated by your campaign in a particular period from the total impressions. So, for instance, if your ad got 150 clicks and the total impressions were 1,000, then your CTR is 15% in that case.
It is essential to understand that a perfect CTR does not exist because industry types and other variables affect the PPC performance.
According to 2018 research, the differences in the average CTR of the auto industry and the dating and personals industry were 4% and 6.05%, respectively. So, suppose campaign managers rely entirely on these numbers as a benchmark for their CTR success. In that case, they will overlook the analysis of other variables that affect their campaigns differently.
When you compare CTR from other similar campaigns, they provide a good benchmark for improving upon.
One of the most difficult KPIs to measure is the Quality Score. Created by Google, this metric aims to point out your ad content’s relevancy with the help of CTR metric and more performance variables such as landing page experience.
However, it is difficult for advertisers to understand this metric because it is not as straightforward to measure as other KPIs such as clicks.
Google can evaluate an ad’s quality score with the help of expected CTR, ad format, ad relevance, and landing page experience.
When it comes to measuring the Quality Score, Google is upfront about its process and importance. In 2017, Google improved on how it reported Quality Score in Google ads, though the following aspects need to be kept in mind:
If you pay less money to Google Ads for campaigns, you will get a good Quality Score ranging between 7 and 10. However, if you pay more for ads, you will get a bad score of 6 or lower.
With a change in the Quality Score reports, advertisers found it easier to use it in Google Ads along with the provision of KPI’s historical data. Such insights are precious for advertisers to come up with better campaign decisions.
Advertisers are always highly interested in how they can improve the Quality Score as a means to determine the cost they pay for every click.
Additionally, Quality Score can influence KPIs like CPA and CPC.
PPC advertisers usually have a set budget that guides them on how to spend on an ad campaign. However, the bid and budget they specify for a PPC campaign are not guaranteed amounts that they will end up paying.
Advertisers place a higher bid than their competitors to get ad positions but pay a bid price second to it. As a result, your competitors in a PPC auction determine the cost of the ad you put up and the clicks it generates.
If you want to know the exact amount an advertiser pays for a campaign, calculate the CPC. Divide a campaign’s total cost by the number of clicks that ad generated.
To manually calculate your campaign’s cost, multiply a campaign’s clicks with the CPC.
In addition, you should think about methods for reducing your cost per click.
For advertising campaigns, you can come up with a cost per acquisition (CPA) which is the cost of acquiring a new customer. You can determine the CPA when you divide the total conversion costs by the total conversions.
Sometimes advertisers also opt for a bidding technique for a campaign to use a targeted CPA. This helps them use a CPA according to their budget with an automatic bid setting to get maximum conversions.
It is essential to have conversion tracking, know various bidding strategies and have a minimum of thirty to fifty conversions within the past 30 days of using a targeted CPA.
We all know impressions matter a lot where ads are concerned, and it doesn’t include them clicking on it. So the number of impressions for a campaign won’t indicate its success because there is no way to tell your ad’s effectiveness on your audience.
However, with the help of impression share, you can determine the number of impressions your campaigns generate. It is calculated when you divide your campaign’s total impressions by the impressions it was eligible to have.
If you want indirect yet competitive insight, impression share is a key metric you should have an eye on. For instance, if your impression share is 50% for some keyword, you can determine that the rest of the 50% is with your competitors.
You can reduce your competitors’ ad display by increasing your impression share. On the other hand, you’ll have to improve your bids to improve their impression share.
Whether search results for a query are paid or organic, Google has a way to balance them both. Google and Bing ads are displayed on top of the results page. The first one is at the highest position, the next one underneath that, and so on.
Advertisers determine the usual position of their ads with its average position. It is important to understand that Google doesn’t always place the highest bidders’ ads in the first place, for which they use the ad rank to figure out the average position.
You can find out the ad rank when you multiply Quality Score with the maximum CPM of an advertiser. However, this is an average, so even after calculations, you can’t tell your ad’s exact position.
It is natural to aim for the first position, but this is just to satisfy numbers because it doesn’t guarantee results.
It is also possible for some advertisers to get more conversions while in the fourth position than the first one. Hence, the average position should only be used as a point of reference but not as a target indicator as it doesn’t necessarily give the information you want.
In addition, it will also benefit to look at how Google Ads extensions perform relative to the normal listings in your campaign.
More often than not, paid marketers have a monthly budget they need to follow for an ad campaign. To what extent they achieve the budget they were given is determined by the budget attainment.
However, many PPC marketers don’t measure their PPC performance based on budget attainment, even if it provides a lot of information regarding their campaign’s management.
It is not easy to bid regularly and optimize results when PPC auction variations require continuous oversight. This is why marketers end up overspending or underspending on their budget frequently.
Nonetheless, PPC marketers should consider budget attainment as a valuable KPI.
A highly significant indicator of a PPC marketers’ skills and account health is the Lifetime Value (LTV). However, it is slightly complex to calculate a paid searches’ CLV.
When companies acquire customers through paid search and retain them for a longer time, they make more revenue.
LTV can be measured in several ways, even though it evaluates a customer’s lifetime with a business’s product. For instance, a large company such as Target will have a complicated LTV due to several aspects to it like customer retention rate, applied discounts, customer lifespan, etc.
PPC marketers generally avoid such calculations, but this KPI’s measurement could be precious for other departments.
There are many KPIs that you can use, and you might be tempted to use all of them. It is essential to understand your campaign and carefully choose metrics that suit it best so you can optimize them and get better results.
Chances are that your goal is to bring more traffic to your website, increase sales and enhance brand awareness through various campaigns. Understand what works for your campaign and what doesn’t, based on the KPIs you track.
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