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PPC Marketing Management for Law Firms: A Comprehensive Guide

Samuel Edwards
|
January 26, 2022

Although there are many ways law firms can generate quality leads via digital marketing, PPC (pay-per-click) marketing remains one of the most effective.

PPC campaign is particularly useful as a means of generating leads quickly and efficiently.

Keep reading to learn how. This overview will cover the essentials of PPC for law firms, helping you better understand the role it can play in your overall marketing strategy.

PPC Marketing for Law Firms: The Basics

PPC campaign involves placing Google ads on relevant sites and search result's pages via an online ad platform. Every time a potential lead clicks on your ad, you pay the host of the ad platform. You’ll typically launch an ad or campaign by bidding on keywords related to your firm. For example, you might bid on a keyword (or phrase) like “car accident law firm Brooklyn, NY.”

Google and search engines in general tend to be among the most popular choices of Pay Per Click advertising platforms ad platforms for a simple reason: they allow you to reach leads whose searches align with your products or services. With a solid PPC campaign plan, you can be confident the people seeing your PPC ads are likely to be interested in the services your law firm offers.

How PPC Marketing for a Law Firm Fits Into Your Strategy

It’s critical that you avoid certain common mistakes when leveraging Successful PPC campaign to help your firm attract more clients. Too often, lawyers treat as being separate from their other channels. Or, they may rely solely on PPC marketing, not realizing it’s only a component of a strategy.

Any law firm can benefit from PPC marketing to some degree. However, this method is very useful when your firm is relatively new and in the early stages of growth.

A strong PPC marketing strategy will help your firm quickly attract new leads and spread brand awareness when you’re just starting out. In the long run, your search engine optimization (SEO) strategy will help you maintain the momentum PPC marketing initially generated.

Studying your PPC marketing results will also help you plan an SEO strategy that delivers results. Because SEO vs. PPC marketings involves bidding on keywords and placing PPC ads that will theoretically feature various types of copy (you should always A/B test ads to learn what types of copy, images, etc. leads respond to), you can study the performance of individual Google ads and overall campaigns to determine which keywords and copy attract the most attention from leads.

AB Testing for Law Firm Website

PPC campaign essentially complements SEO marketing in this way. You can take what you’ve learned from your PPC campaigns and apply those lessons to your SEO strategy. Specifically, when you know which keywords and copy make the strongest impression on your target audience, you can incorporate them into your titles, meta descriptions, calls to action, and website content, optimizing your PPC & SEO based on a genuine understanding of what does and does not work.

PPC & Bad PR: What You Need to Know

PPC campaign can also be useful if your law firms has any PR problems. No one needs to tell you attorneys can face bad PR for plenty of reasons. Not all of them are good reasons. Regardless, negative articles and mentions of your firm can make attracting leads a lot more difficult than you’d like it to be if those articles and mentions show up high in relevant search engine results pages (SERPs).

This highlights another major benefit of PPC Campaigns. PPC advetising will appear in the paid results for relevant keywords searches on SERPs. If you’ve used what you’ve learned from studying your PPC campaigns to guide your SEO, your site pages are also more likely to show up in organic search results. Together, they’ll push the negative press towards the bottom of the page, ensuring leads are less likely to see it.

This combination may even push less than flattering articles off the first SERPs entirely. Ideally, that’s your goal. Research shows that the first page of search results typically accounts for 71 to 92 percent of clicks. The second page? Only 6 percent. Push that bad PR to the second results page, and its impact on your business will be minimal.

Getting Started with PPC for a Law Firm

The best way to start experimenting with PPC marketings to drive your firm’s growth is by launching a paid search campaign with Google AdWords. An effective paid search campaign will place your Google ads on Google SERPs when leads conduct searches using the keywords you’ve bid on.

Again, these keywords should be related to your services and target audience. If you’re trying to attract more clients who’ve been injured in pedestrian accidents in Miami, you might bid on such phrases as “Miami pedestrian accident lawyer,” “Miami pedestrian injury law firm,” etc.

(Tip: Be ready to adjust your strategy as you learn which keyword strategies yield the most clicks. Test different approaches and monitor their performance vigilantly to ensure you’re focusing on the most valuable keywords as you adjust and enhance your strategy.)

Launching your campaign involves the following key steps:

Getting started

When launching a campaign via Google, choose the Search Network Only option and enable all features. Google will prompt you to make these choices when you first start designing the campaign.

You’ll have the option to turn on location targeting. This is to ensure your search ads will generally only reach users in a particular geographical area. Unless your law firms has many offices across various regions and cities, it’s highly likely you’ll benefit from using this feature. You can use the Let Me Choose tool to target users by a specific city or radius. Select People in My Targeted Location with the Location options (advanced) feature as well.

Bidding

bid strategy based on your PPC budget

Bidding is the next component of planning a paid search campaign. AdWords will provide an automated bid strategy based on your PPC budget. As you run your campaign, AdWords will automatically adjust your bid to maximize conversions while staying within your budget.

You should probably stick with AdWords’ automated strategy until you have more experience launching paid search campaigns. Odds are you’re reading this because PPC marketings for law firms is a relatively new concept to you. When you’ve spent more time measuring the results of your campaigns, you may be more confident in your ability to design your own bid strategy. Right now, you’re still experimenting.

Extensions

Google AdWords also gives you the option to include “extensions” in your ads/campaigns. Extensions serve to boost click-through-rates and conversions by including additional information in your ads.

The following are extensions you should consider using:

  • Location.
  • Callouts, which allow you to explain why your firm is a better choice than your competitors.
  • Sitelinks, which link to other relevant page or landing page on your site, such as a contact page.
  • Call, allowing leads to contact you directly via phone.
  • Structured snippets, which you can use to list all your legal services. This is a useful extension if you offer a variety of services and don’t have the budget to launch ads for every single one. (Although, as the next section points out, if you do have the budget, you should consider creating more ads than you might have first planned to.)

Choosing Your Ad Groups/Keywords

At least for your first campaign, you should create ads groups for individual keywords. For example, you would create an ad group for “Miami personal injury lawyer” and a separate ad group for “Miami car accident attorney.” Each ads groups should feature PPC ads that target exact matches (when a user query exactly matches your chosen keyword/phrase), phrase matches (when a query contains your keyword), and broad matches (when a query features keywords that may be a variation on your chosen phrase, such as “car accident lawyer in Miami”).

Creating individual ads groups for each keyword may seem tedious and costly. However, in the long run, the benefits will justify how much time and money you’ve devoted to this task. When you have individual ads groups for individual keywords/phrases, you can more closely study which keywords yield results, and which don’t. Over time, this helps you optimize your budget and bandwidth by focusing on the keywords with the most value. If you create ads groups based around multiple keywords, you may not be able to determine which keywords were actually responsible for driving clicks and conversions.

Keep in mind there are also multiple ways to incorporate your chosen keywords into ads. You can incorporate them into headlines, URLs, and the overall ad description. As always, monitor their performance to identify the most effective strategies.

Monitoring Campaign Performance & Making Adjustments

search terms report

Your work isn’t over once you’ve created your PPC ads and launched your campaign. Now you need to monitor its performance in the following key ways:

Routinely check the search terms report

Google AdWord's offers a search term report which tells you which search term's result in your PPC ads being displayed on SERPs. The report will also tell you whether the keywords used in queries were exact matches, variations, close matches, etc.

Regularly check the search term's report to learn which keywords and phrases are delivering the strongest results. This report can also let you know when you should stop focusing your efforts on a particular keyword.

Test new ads

After monitoring the performance of your campaigns for a few weeks or months, you should have a sense of which ads are most valuable.

Your next task involves creating new versions of your top ads. Based on what you’ve learned, make changes to the copy, headlines, and other elements that you believe may improve an ad’s performance.

Launch these new versions along with your existing top ads. You can now monitor their performance to help you refine your ads to an even greater degree.

Remember that. There’s usually always room for improvement when launching and adjusting a PPC marketing campaign for your law firm. The more you learn, the more you’ll understand about what does and doesn’t work. You can also adjust your bid strategy when you reach a certain level of expertise.

PPC Marketing for Law Firms: Mistakes to Avoid

PPC Marketing for Law Firms: Mistakes to Avoid

Setting up and launching an effective PPC campaigns requires knowing what to do right, while also knowing what you could be doing wrong. You’ll be more likely to see optimal results from the start if you avoid these key mistakes:

Not sending leads to dedicated landing pages

Except in specific circumstances that warrant doing so, you typically shouldn’t send users to your homepage,landing page or even a service page when they click on an ad in your ads groups. Instead, ads should have landing pages.

Homepages/landing page and service pages can feature far too many distractions. These often limit conversions. With a dedicate landing page featuring limited or no navigation options to minimize distractions, testimonials to build trust, and a call to action, you’ll be more likely to convince a lead to take a certain action.

Not tracking conversions (the right way)

Tracking conversions is key to measuring your return on investment. However, you have to track conversions properly.

Luckily, tracking conversions the right way doesn’t need to be a major challenge. It involves two simple steps:

  • Track ALL relevant conversion points, including contact forms, phone calls, product downloads (if, for example, your firm offers free downloadable guides related to your services), chats, and any other conversion points your website features.
  • Track leads after a conversion. When someone submitted a contact form requesting a consultation, did they eventually become a customer or not?

Not optimizing location targeting

Just as you should monitor keyword and overall PPC performance and make adjustments accordingly, so too should you monitor your location targeting to determine when changes need to be made.

For example, you may find that certain areas within your radius are irrelevant in that leads are rarely found in these areas. In this case, you can go to the Locations tab for a given campaign via Google AdWord's and click Add to add specific locations within a given radius. You can then choose to exclude those locations to further optimize your targeting.

Growing a Law Firm with PPC Marketing: An Ongoing Process

Again, PPC marketings is a valuable component of a law firms marketing strategy, but it’s just one component. The more you experiment and test the suggestions provided here, the more you’ll appreciate how PPC marketings can complement your other channels. The result? A thriving law firms that consistently attracts clients.

We do PPC management services for law firms as well as law firm SEO. Get in touch today!

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Author
Recent Posts

Samuel Edwards

Chief Marketing Officer

Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.

Latest posts by

Samuel Edwards

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Author

Samuel Edwards

Chief Marketing Officer

Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.

Related posts

Samuel Edwards
|
May 30, 2025
PPC Case Study: Tampa, Florida Apartment Complex

When this apartment complex client partnered with PPC.co, their goal was clear: generate more qualified leads through Google Ads. In just 60 days—from January to March 2025—we transformed their paid acquisition performance. Total conversions more than tripled, jumping from 10 to 32, while the overall conversion rate soared by over 300%. At the same time, we drove down the cost per conversion by 44%, delivering significantly more leads at a much lower cost. 

By strategically combining Performance Max and high-intent Search campaigns, we not only increased lead volume but improved overall efficiency and ROI. This rapid and measurable improvement underscores the value of data-driven optimization and expert campaign management.

January 2025

March 2025

‍

Campaign Analysis Summary

January 2025

  • Total Ad Spend: $498.63

  • Total Conversions: 10

  • Cost per Conversion: $49.86

  • Overall Conversion Rate: 1.12%

  • Campaigns Active:

    • Performance Max (PMax):

      • Conversions: 10

      • Conversion Rate: 1.12%

      • Cost per Conversion: $49.86

    • Search Campaign: No conversions or spend.

March 2025

  • Total Ad Spend: $898.54

  • Total Conversions: 32

  • Cost per Conversion: $28.08

  • Overall Conversion Rate: 4.64%

  • Campaigns Active:


    • Performance Max (PMax):


      • Conversions: 19

      • Conversion Rate: 3.74%

      • Cost per Conversion: $27.39

    • Search Campaign:


      • Conversions: 13

      • Conversion Rate: 7.14%

      • Cost per Conversion: $29.08

Strategic PPC Campaign Insights

  • Performance Max Improvements:

    • Conversions almost doubled (10 → 19) with just a 4.4% increase in spend ($498.63 → $520.45).

    • Cost per conversion was nearly cut in half ($49.86 → $27.39), showing better algorithmic targeting or improved creatives/landing page experience.

    • Conversion rate rose from 1.12% to 3.74%, indicating better audience alignment.

  • Search Campaign Activation:

    • Was inactive in January.

    • Delivered strong performance in March with a 7.14% conversion rate and 13 conversions at a very competitive $29.08 cost per conversion.

    • High interaction rate (7.65%) shows strong ad engagement and search intent alignment.

What’s the path going forward? 

  1. Continue Campaign Diversification:

    • The dual strategy of running both PMax and Search campaigns is proving effective. Continue scaling with both to diversify reach and conversion sources.

  2. Increase Budget Strategically:

    • Given the efficiency improvements (43.7% drop in cost per conversion), consider increasing the budget further to capitalize on momentum—particularly for the high-performing Search campaign.

  3. Refine PMax Targeting & Creative:

    • The Performance Max campaign is performing well but has room to improve conversion rate to match the Search campaign. A/B test creatives, refine audience signals, and check landing page relevance.

  4. Track Lead Quality:

    • Ensure that higher conversion volume aligns with high-quality leads or downstream metrics like closed deals or ROI.

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The client was thrilled with the performance. As they put it: 

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We’re super excited about the results! Can’t wait to see what’s to come!”

‍

Conclusion

This case study is a testament to what can happen when a well-structured campaign meets expert strategy and continuous optimization. Whether you're launching a new property or looking to boost occupancy in a competitive market, PPC.co delivers real results—fast.

Ready to grow your leads and lower your cost per conversion?
Contact us today to schedule a free audit and discover how we can help you achieve similar results.

Click on the following link if you would like to see more PPC case studies! 

‍

Timothy Carter
|
May 29, 2025
The E-Commerce & Retail Guide to Running Profitable Paid Ads

If you’re running an e-commerce or retail business, you already know that visibility is everything. The best product in the world won’t sell if no one sees it. That’s where paid ads for ecommerce comes in. 

Done right, they drive traffic, conversions, and repeat customers. 

Done wrong, they drain your budget and leave you wondering what went wrong.

Whether you’re spending $500 a month or $50,000, your goal is the same: profitability. Not just clicks, and certainly not just impressions. You want to turn ad dollars into real, predictable revenue.

So how do top-performing e-commerce and retail brands make their paid ads work? 

What are they doing that you’re not? 

This guide breaks it down step-by-step, so you can start running profitable ads with confidence.

Understand Your Business Goals Before You Spend a Dime

Before you launch a single campaign, you need clarity on your audience and goals. Are you trying to boost first-time sales? Increase average order value? Each objective requires a different strategy and metrics for success.

  • If your goal is new customer acquisition, your campaigns might be optimized for reach, clicks, or conversions. 
  • If your goal is profitability, you’ll focus more on return on ad spend (ROAS), customer lifetime value (CLTV), and cost per acquisition (CPA).

Don’t fall into the trap of launching ads just to “see what happens.” Paid media works best when it’s part of a bigger strategy. So before you log in to Google Ads or Meta Ads Manager, get specific about what success looks like.

Know Your Numbers

If you want to run profitable paid ads, knowing your numbers is the foundation of your entire strategy. Without a clear understanding of your margins, break-even points, and how much you can afford to spend to acquire a customer, you’re essentially gambling with your ad budget. 

And in e-commerce, that can get expensive fast.

Let’s start with the most critical numbers you need to know:

  • Cost of Goods Sold (COGS). This is what it costs you to produce or source the product you’re selling, including manufacturing, packaging, and shipping to your warehouse (or dropshipping fees). If you’re selling a T-shirt for $30 but it costs you $10 to manufacture and another $5 to ship, your total COGS is $15.
  • Average Order Value (AOV). AOV is the average dollar amount a customer spends when they place an order on your site. If your total revenue for a given period is $10,000 and you had 200 orders, your AOV is $50. This number helps you understand how much revenue you can expect per customer interaction – and it’s key to setting realistic ad spend limits.
  • Gross Profit Margin. This is the percentage of each sale that’s actual profit before marketing and operational costs. Using the example above, if your product sells for $30 and costs $15 to produce, your gross profit is $15, or 50 percent. If your AOV is $50 and your average product costs $25, you’re working with a 50 percent margin overall. Higher margins give you more breathing room with your ad spend.

Your break-even ROAS tells you the minimum return you need on your ad spend to not lose money. It’s calculated by dividing 1 by your gross profit margin. 

So if your margin is 50 percent, your break-even ROAS is 2.0. That means for every $1 you spend on ads, you need to make $2 in sales just to break even.

For example, let’s say you’re running Facebook Ads and spending $1,000 on a campaign. If your break-even ROAS is 2.0, you need to generate at least $2,000 in revenue to avoid losing money. Anything above that is profit. Anything below that eats into your cash.

Once you know your numbers, you can reverse-engineer your ad strategy instead of throwing money into the void and hoping for results. For instance, if your AOV is low (say $25), you might struggle to profit from ads unless you have a very low COGS or high conversion rates. In that case, you might want to:

  • Bundle products to increase AOV
  • Offer free shipping thresholds (e.g., “Free shipping over $50”)
  • Upsell or cross-sell related products during checkout

On the other hand, if your AOV is $150 and your margins are strong, you have more room to compete in ad auctions, bid more aggressively, and test multiple audiences and creatives without instantly wiping out your profit.

A lot of beginner advertisers focus entirely on immediate return from ads. That’s understandable – but short-sighted. If you’re breaking even or slightly losing on the first sale, that might still be a smart move if you’re building long-term customer relationships.

That’s where Customer Lifetime Value (LTV) comes in. If you know that your average customer places three orders a year, each worth $60, then their LTV is $180. If you spend $40 to acquire that customer with your first ad, but earn $140 more over the next 12 months, that ad was extremely profitable in the long run.

Top e-commerce brands build their paid strategies around LTV-to-CAC ratio – how much they earn over time compared to what they paid to acquire the customer. 

A healthy ratio is usually 3:1 or higher. So if you’re spending $50 to acquire a customer, you want to earn at least $150 from that customer over time.

Once you understand your numbers, you can plan your ad spend with precision. You’ll know exactly:

  • How much you can pay to acquire a customer
  • How much you need to make per order to be profitable
  • What kind of ROAS you should target in your campaigns
  • When it’s time to scale or pull back

Let’s say you want to make $5,000 in profit this month, and your product has a 50 percent gross margin. That means you need $10,000 in sales. If your target ROAS is 2.5, you can spend up to $4,000 in ad spend to hit that goal. With those numbers in hand, you now have a roadmap for campaign budgeting, not just a shot in the dark.

Choose the Right Platforms for Your Audience

Every ad platform has strengths. But if you try to use them all at once, you’ll burn through your budget without learning much. Instead, pick one or two that align best with your business model and customer behavior.

If you’re selling visually appealing products like apparel, skincare, or home goods, platforms like Instagram and TikTok can deliver strong returns – especially with the right creative. If you’re focused on high-intent buyers, Google Search and Shopping Ads are goldmines. And if you’re targeting professionals or B2B retail buyers, LinkedIn may offer surprising results.

Test channels strategically. Start with the one that matches where your customers spend their time and scale from there. The best platform for you is the one where your ideal customers are already shopping, scrolling, or searching.

Nail Your Targeting

One of the biggest mistakes retailers make is casting too wide a net. You don’t want everyone to see your ad – you want the right people to see it.

On Google, this means targeting high-intent keywords that signal buying behavior. Focus on terms like “buy,” “best,” “free shipping,” or product-specific searches. On Facebook, Instagram, or TikTok, you’ll want to dial in your custom audiences using demographic data, lookalikes, interests, and behavior.

Don’t forget retargeting. Most people won’t buy the first time they visit your site, but retargeting brings them back when they’re ready. Set up ads that follow people who viewed a product, added to cart, or engaged with your brand but didn’t check out.

The more relevant your targeting, the more efficient your spend and the higher your return.

Invest in Scroll-Stopping Creative

Creative is the make-or-break factor in most e-commerce ad campaigns. You can have perfect targeting and the right product, but if your ad doesn’t grab attention in the first two seconds, it won’t convert.

Your creative needs to do three things quickly:

  1. Stop the scroll
  2. Spark interest
  3. Show value

Use high-quality product photos or videos. Show your product in action. Highlight a clear benefit or solve a specific problem. Incorporate customer reviews or user-generated content to build trust.

For paid social, test multiple creatives at once – video vs. image, UGC vs. branded, short-form vs. long-form – and let performance data guide your iterations. On search platforms like Google, focus on copy that’s compelling and packed with relevant keywords. Test different headlines and descriptions to see what gets the best click-through rate.

Use Landing Pages That Convert

Sending paid traffic to your homepage is a rookie mistake. You want every click to land on a page that’s designed to convert. That means fast load times, mobile optimization, and a clear call-to-action.

If you’re promoting a specific product, send users to that product page and not your full catalog. If you’re offering a bundle or a seasonal deal, create a dedicated landing page with copy, visuals, and layout tailored to that offer.

Remove distractions. Reduce friction. Make it stupid-easy for people to buy. The less effort it takes, the more sales you’ll see. And don’t forget to A/B test. Sometimes a simple tweak to your headline or CTA can double your conversion rate overnight.

Monitor Performance

Once your ads are live, your job isn’t done. In fact, this is where it really begins. You need to monitor performance regularly, looking at more than just the surface-level metrics.

Click-through rate (CTR) tells you how well your ad is capturing attention. Conversion rate shows how well your landing page is sealing the deal. ROAS tells you how profitable your campaign is. And CPA helps you compare efficiency across different products or audiences.

Watch for early indicators of success – or failure. 

  • If your CTR is low, your creative probably needs work. 
  • If people click but don’t buy, your landing page or offer may be off. 
  • If your ROAS is negative, it’s time to adjust your targeting, bidding, or pricing.

Treat your campaigns like living systems. Tweak, test, and improve them continuously.

Scale What’s Working, Kill What’s Not

Once you find a winning combination – an ad, offer, and audience that works – it’s time to scale. Increase your budget gradually while keeping an eye on performance. Scaling too fast can tank your results, so go step by step.

Duplicate high-performing campaigns to test new audiences or creatives. Experiment with upsells, bundles, or time-limited offers to increase AOV. Layer in email or SMS marketing to retarget paid traffic and drive repeat sales.

And just as importantly, don’t be afraid to kill underperforming ads. If something isn’t working after a reasonable test period, cut it. Your budget should be flowing to what works – not what you hope will work.

Focus on Lifetime Value

One of the biggest mistakes in paid advertising is chasing one-off sales without thinking about the bigger picture. Winning e-commerce brands think in terms of customer lifetime value.

If your first sale breaks even, that’s fine. (As long as you have a plan to turn that customer into a repeat buyer. ) You can use post-purchase emails, loyalty programs, and retargeting ads to bring people back.

At the end of the day, when you view paid ads as the beginning of a customer relationship – not the end – you unlock real long-term profitability. And at PPC.co, that’s where we want to help you! We offer industry-leading PPC management services for ecommerce and retail brands who want to stop wasting ad spend and start generating real ROI.

Contact us today to learn more!

‍

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