Although there are many ways law firms can generate quality leads via digital marketing, PPC (pay-per-click) marketing remains one of the most effective.
PPC campaign is particularly useful as a means of generating leads quickly and efficiently.
Keep reading to learn how. This overview will cover the essentials of PPC for law firms, helping you better understand the role it can play in your overall marketing strategy.
PPC campaign involves placing Google ads on relevant sites and search result's pages via an online ad platform. Every time a potential lead clicks on your ad, you pay the host of the ad platform. You’ll typically launch an ad or campaign by bidding on keywords related to your firm. For example, you might bid on a keyword (or phrase) like “car accident law firm Brooklyn, NY.”
Google and search engines in general tend to be among the most popular choices of Pay Per Click advertising platforms ad platforms for a simple reason: they allow you to reach leads whose searches align with your products or services. With a solid PPC campaign plan, you can be confident the people seeing your PPC ads are likely to be interested in the services your law firm offers.
It’s critical that you avoid certain common mistakes when leveraging Successful PPC campaign to help your firm attract more clients. Too often, lawyers treat as being separate from their other channels. Or, they may rely solely on PPC marketing, not realizing it’s only a component of a strategy.
Any law firm can benefit from PPC marketing to some degree. However, this method is very useful when your firm is relatively new and in the early stages of growth.
A strong PPC marketing strategy will help your firm quickly attract new leads and spread brand awareness when you’re just starting out. In the long run, your search engine optimization (SEO) strategy will help you maintain the momentum PPC marketing initially generated.
Studying your PPC marketing results will also help you plan an SEO strategy that delivers results. Because SEO vs. PPC marketings involves bidding on keywords and placing PPC ads that will theoretically feature various types of copy (you should always A/B test ads to learn what types of copy, images, etc. leads respond to), you can study the performance of individual Google ads and overall campaigns to determine which keywords and copy attract the most attention from leads.
PPC campaign essentially complements SEO marketing in this way. You can take what you’ve learned from your PPC campaigns and apply those lessons to your SEO strategy. Specifically, when you know which keywords and copy make the strongest impression on your target audience, you can incorporate them into your titles, meta descriptions, calls to action, and website content, optimizing your PPC & SEO based on a genuine understanding of what does and does not work.
PPC campaign can also be useful if your law firms has any PR problems. No one needs to tell you attorneys can face bad PR for plenty of reasons. Not all of them are good reasons. Regardless, negative articles and mentions of your firm can make attracting leads a lot more difficult than you’d like it to be if those articles and mentions show up high in relevant search engine results pages (SERPs).
This highlights another major benefit of PPC Campaigns. PPC advetising will appear in the paid results for relevant keywords searches on SERPs. If you’ve used what you’ve learned from studying your PPC campaigns to guide your SEO, your site pages are also more likely to show up in organic search results. Together, they’ll push the negative press towards the bottom of the page, ensuring leads are less likely to see it.
This combination may even push less than flattering articles off the first SERPs entirely. Ideally, that’s your goal. Research shows that the first page of search results typically accounts for 71 to 92 percent of clicks. The second page? Only 6 percent. Push that bad PR to the second results page, and its impact on your business will be minimal.
The best way to start experimenting with PPC marketings to drive your firm’s growth is by launching a paid search campaign with Google AdWords. An effective paid search campaign will place your Google ads on Google SERPs when leads conduct searches using the keywords you’ve bid on.
Again, these keywords should be related to your services and target audience. If you’re trying to attract more clients who’ve been injured in pedestrian accidents in Miami, you might bid on such phrases as “Miami pedestrian accident lawyer,” “Miami pedestrian injury law firm,” etc.
(Tip: Be ready to adjust your strategy as you learn which keyword strategies yield the most clicks. Test different approaches and monitor their performance vigilantly to ensure you’re focusing on the most valuable keywords as you adjust and enhance your strategy.)
Launching your campaign involves the following key steps:
When launching a campaign via Google, choose the Search Network Only option and enable all features. Google will prompt you to make these choices when you first start designing the campaign.
You’ll have the option to turn on location targeting. This is to ensure your search ads will generally only reach users in a particular geographical area. Unless your law firms has many offices across various regions and cities, it’s highly likely you’ll benefit from using this feature. You can use the Let Me Choose tool to target users by a specific city or radius. Select People in My Targeted Location with the Location options (advanced) feature as well.
Bidding is the next component of planning a paid search campaign. AdWords will provide an automated bid strategy based on your PPC budget. As you run your campaign, AdWords will automatically adjust your bid to maximize conversions while staying within your budget.
You should probably stick with AdWords’ automated strategy until you have more experience launching paid search campaigns. Odds are you’re reading this because PPC marketings for law firms is a relatively new concept to you. When you’ve spent more time measuring the results of your campaigns, you may be more confident in your ability to design your own bid strategy. Right now, you’re still experimenting.
Google AdWords also gives you the option to include “extensions” in your ads/campaigns. Extensions serve to boost click-through-rates and conversions by including additional information in your ads.
The following are extensions you should consider using:
At least for your first campaign, you should create ads groups for individual keywords. For example, you would create an ad group for “Miami personal injury lawyer” and a separate ad group for “Miami car accident attorney.” Each ads groups should feature PPC ads that target exact matches (when a user query exactly matches your chosen keyword/phrase), phrase matches (when a query contains your keyword), and broad matches (when a query features keywords that may be a variation on your chosen phrase, such as “car accident lawyer in Miami”).
Creating individual ads groups for each keyword may seem tedious and costly. However, in the long run, the benefits will justify how much time and money you’ve devoted to this task. When you have individual ads groups for individual keywords/phrases, you can more closely study which keywords yield results, and which don’t. Over time, this helps you optimize your budget and bandwidth by focusing on the keywords with the most value. If you create ads groups based around multiple keywords, you may not be able to determine which keywords were actually responsible for driving clicks and conversions.
Keep in mind there are also multiple ways to incorporate your chosen keywords into ads. You can incorporate them into headlines, URLs, and the overall ad description. As always, monitor their performance to identify the most effective strategies.
Your work isn’t over once you’ve created your PPC ads and launched your campaign. Now you need to monitor its performance in the following key ways:
Google AdWord's offers a search term report which tells you which search term's result in your PPC ads being displayed on SERPs. The report will also tell you whether the keywords used in queries were exact matches, variations, close matches, etc.
Regularly check the search term's report to learn which keywords and phrases are delivering the strongest results. This report can also let you know when you should stop focusing your efforts on a particular keyword.
After monitoring the performance of your campaigns for a few weeks or months, you should have a sense of which ads are most valuable.
Your next task involves creating new versions of your top ads. Based on what you’ve learned, make changes to the copy, headlines, and other elements that you believe may improve an ad’s performance.
Launch these new versions along with your existing top ads. You can now monitor their performance to help you refine your ads to an even greater degree.
Remember that. There’s usually always room for improvement when launching and adjusting a PPC marketing campaign for your law firm. The more you learn, the more you’ll understand about what does and doesn’t work. You can also adjust your bid strategy when you reach a certain level of expertise.
Setting up and launching an effective PPC campaigns requires knowing what to do right, while also knowing what you could be doing wrong. You’ll be more likely to see optimal results from the start if you avoid these key mistakes:
Except in specific circumstances that warrant doing so, you typically shouldn’t send users to your homepage,landing page or even a service page when they click on an ad in your ads groups. Instead, ads should have landing pages.
Homepages/landing page and service pages can feature far too many distractions. These often limit conversions. With a dedicate landing page featuring limited or no navigation options to minimize distractions, testimonials to build trust, and a call to action, you’ll be more likely to convince a lead to take a certain action.
Tracking conversions is key to measuring your return on investment. However, you have to track conversions properly.
Luckily, tracking conversions the right way doesn’t need to be a major challenge. It involves two simple steps:
Just as you should monitor keyword and overall PPC performance and make adjustments accordingly, so too should you monitor your location targeting to determine when changes need to be made.
For example, you may find that certain areas within your radius are irrelevant in that leads are rarely found in these areas. In this case, you can go to the Locations tab for a given campaign via Google AdWord's and click Add to add specific locations within a given radius. You can then choose to exclude those locations to further optimize your targeting.
Again, PPC marketings is a valuable component of a law firms marketing strategy, but it’s just one component. The more you experiment and test the suggestions provided here, the more you’ll appreciate how PPC marketings can complement your other channels. The result? A thriving law firms that consistently attracts clients.
We do PPC management services for law firms as well as law firm SEO. Get in touch today!
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Pay-per-click (PPC) ads can generate a steady stream of guests for anyone in the hospitality industry, whether you run a hotel, motel, hostel, vacation rental, or an Airbnb. In terms of marketing strategies, PPC ads convert 50% better than SEO and it’s easier to measure than results from organic search.
But a successful ad campaign isn’t just a matter of getting ads in front of people who are looking to book right now. You can also use PPC ads to find people who are just starting to think about their getaway and those who are comparing options. An effective strategy will reach a variety of people to get bookings now, fill future pipelines, and get repeat guests.
If you’re in the hospitality industry, here’s how paid advertising can help you drive more revenue.
To run a successful PPC campaign you need to understand the guest journey. Different people are doing different things at different times. For example, some people are researching destinations and others are comparing lodging, all while another group of people are ready to book. If you serve all these people the same ads, you won’t get the best results.
1. Define your funnel stages
There are four main stages to a hospitality funnel: awareness, consideration, conversion, and loyalty. Reaching leads at each stage requires different messaging and targeting. That’s where audience segmentation comes in.
2. Segment your audience by intent
Since each lead needs to be given a different message, it’s crucial to segment them by intent first. For example, the dreamers are people who search for “things to do in X city,” “best beach getaway,” and “romantic weekend destinations.”
The comparers search for “hotel vs. motel in X city,” “4-star stays in X city,” and “Airbnb vs. boutique hotel.”
The bookers search for a specific brand + location + dates.
Each audience segment should be served different ad copy, different offers, and of course – different landing pages.
3. Measure results according to stage
Finally, you need to measure results in several ways, like impressions, click-throughs, content engagement, and email signups. This will give you the bigger picture regarding how your ads are working (or not). For example, to measure the conversion stage, look at bookings, CPA, and revenue per booking. For the loyalty stage, look for repeat stays or referral leads.
Once you know how you’ll segment your audience and track the results, you can allocate your budget smartly. Otherwise, you risk overspending on high-intent leads and ignoring the long-term value of leads in earlier stages of the journey.
If you only bid on keyword phrases like “hotel room booking tonight,” you’ll miss all the people researching and thinking about their vacation. These people can convert, too, even if it doesn’t happen in the moment. They’re worth pursuing. You can capture their email, get them to like your social media pages, and you can also use remarketing to serve them additional ads.
The following are the general types of keywords you want to focus on:
· Broad/discovery keywords. These keywords will reach people in the awareness stage. Phrases like, “Best beaches in [location],” “Top things to do in [location],” and “Travel inspiration [country].” When you use broad modifiers (like “top,” “best,” “where to stay”) you’ll attract people in the research stage.
· Middle-funnel comparative keywords. These are phrases like, “Boutique hotel vs. Airbnb in [location],” “Hotel deals vs. motel,” and “Hotel amenities comparison.” With phrases like these, people are narrowing down their choices. The right PPC campaign can help them pick your business.
· Branded and high-intent booking keywords. These keywords reach people further down the funnel. Phrases like, “[Your hotel name] rooms,” “Hotel in [location] near [landmark],” and “cheap hotel [location][dates].” These phrases typically provide the highest conversion rates but can be competitive, so they may cost more.
· Negative keywords. To prevent wasted ad spend on irrelevant clicks, you can add certain keywords to your negative keyword list. This ensures your ads won’t show up when people search for these terms. Common negative keywords used in the hospitality industry include, “Free stay” and “Jobs at [hotel].”
Since most hotels and motels stick with keywords that target people ready to book, you can expand your reach by running ads for people in other stages. Just make sure you have a system in place to nurture your leads so they don’t go cold.
What you say matters just as much as when you say it. Copy that works for someone researching won’t work for someone ready to book with you. Every part of your ad needs to match intent, including the imagery, tone, copy, and offers. Here’s how to reach each stage:
· Awareness stage ads. At this stage, people will respond to emotional and inspirational copy. Phrases like, “Discover tranquil stays in the mountains,” or “Unwind by the sea.” Use imagery to provoke desire. Beautiful views and relaxing room setups work like a charm.
· Consideration stage ads. These people need more information, so hit ‘em with your amenities (Wi-Fi, breakfast), comparisons, reviews, ratings, and testimonials. Show them visuals of your accommodations and the local area.
· Booking/conversion stage ads. Urgency works best here. Phrases that get people to click to book now, like “Limited rooms available,” and “Book now and save.”
· Loyalty stage ads. Guests who have stayed with you before, even just once, are more cost-effective to convert again compared to chasing down new customers. Create some ads for these people by highlighting perks, upgrades, and exclusive deals they can’t get through other places. For example, you can use lines like:
“Book direct for free late checkout,” “Exclusive returning guest discount,” or “VIP upgrade on your next stay.” It also helps to use personalized copy like, “Welcome back to [your hotel name].” along with imagery of your best amenities.
Loyalty ads drive repeat bookings and increase lifetime value by bringing people back.
· Remarketing and nurturing prospects who got away. In addition to targeting people in all funnel stages, you want to bring people back who clicked but never booked or signed up for your email list. Run retargeting ads to show them what they looked at and offer them incentives or discounts. This is a great time to leverage social proof.
By matching your ad content to meet potential leads where they are in their journey, your ads will be more relevant and you’ll get more conversions.
Having a great ad doesn’t necessarily mean it will drive conversions. If your landing page is confusing or the booking process is clunky, you’ll lose people. That’s why landing page optimization is often where people see the biggest gains.
As a foundation, create a specific landing page for each target audience. You need a dedicated landing page for ads that target each funnel stage. Landing pages should be simple and clear and should be free from all distractions (like links and menus) that invite a user to click away. You want one offer and one call to action.
Social proof is critical in the hospitality industry. Show guest reviews from Tripadvisor, Google, Trustpilot, etc. It also helps to show photos of real guests enjoying their stay (with their permission). Showcasing reviews will reduce anxiety and hesitation, especially for people comparing you with other options.
If your landing pages show pricing, make sure you’re up front about all fees. Be clear about what’s included, like tax, breakfast, and service fees. People hate hidden fees. If a guest’s experience doesn’t match the impression they get from the page where they booked, they’ll probably leave a bad review.
Talk to your website developer and have them trigger a follow-up email that goes out to people who start filling out a booking form but stop. The email should show them what they left behind and you can sweeten the deal by offering a small discount or other incentive.
Having a smooth flow after a person clicks on your ad can help you convert far more prospects. Everything you can do to reduce friction and increase trust compounds.
To get conversions, your bidding strategy and budget need to align with a variety of factors, including funnel stage and seasonality.
· Increase bids for high-intent keywords, use moderate bids for middle-funnel ads, and go lower for awareness and discovery.
· Watch for online travel agents (OTAs) and large hotel chains that bid on your property’s name or similar keywords. If they undercut you in rate or bid too aggressively, you could end up with arbitrarily inflated costs per click. Research data shows this can cost around 47% more per click.
· Adjust your bids and budget during travel seasons, events, and holidays. During off-peak seasons you may want to stick with pushing awareness.
· Allocate your budget proportionately across all funnel stages.
· Use Google’s automated bidding tool for the conversion stage, but use manual methods for the consideration and awareness stage.
The right bidding strategy will ensure you don’t overspend for low-intent clicks or underinvest in more profitable funnel stages.
PPC is more than search. When you use different channels and ad formats you’ll reach people in a variety of places.
· Search ads (Google, Bing). Search ads capture high-intent demand users. They’re great for the conversion and compare phases and can make use of extensions like call, location, and reviews.
· Display and discovery/native ads. Display ads are excellent for the awareness stage. They reach people browsing travel blogs and using apps. With these ads, visuals are everything.
· Social media ads. Platforms like Facebook, Instagram, YouTube, and TikTok are great for the awareness and consideration stages. They’re especially powerful for remarketing.
· Video ads. Short-form videos can stir emotion, show off ambiance, and be used to create a mini virtual tour. These ads are great for top and middle funnel prospects.
· Email ads. If you’re using email marketing, offer loyalty deals and off-peak discounts.
Paid search on social media converts better in hospitality than it does in other industries.
Location matters in hospitality. Geotargeting can significantly improve your conversions and reduce wasted ad spend. You can use radius bids and location extensions to target people looking for accommodations within a certain radius.
It pays to bid higher for people in feeder markets and origin cities during the holidays. You can also target departure cities for Arbnbs if that’s relevant to you.
In your ad copy, include local cues like “Only 30 mins from downtown,” and “15 minutes from airport. If you know your audience well, include the origin city (“Fly in from Seattle & Stay with us just outside Olympia”).
When offered by the ad platform, use local extensions to note your address, phone number, and any other elements offered. This will generate more bookings from mobile users.
Most people who click your ads or visit your website won’t book right away. Retargeting will help convert these “warm but not ready” leads into guests eventually.
When you target people who visited your site without converting, show them ads with refreshed offers like a free breakfast or an upgraded view. Visual reminders will help bring them back.
Show the specific rooms and properties to the prospect so the ad feels personalized. Use tools like Google dynamic remarketing and Facebook Product Ads.
For guests who did convert, show them additional special offers and upgrades. Keeping them in your funnel will make future conversions easier.
It’s crucial to know when to pull back, push forward, test more, or scale.
· Define clear ROI goals. Know your target Cost-Per-Acquisition (CPA), Return on Ad Spend (ROAS), and guest Lifetime Value (LTV). If your ad spend yields bookings but loses money, it’s not working.
· Perform weekly and monthly audits. Refine keywords, ad creatives, and keep testing.
· Scale what works. Once you have a campaign producing consistent returns, increase the budget there while watching for diminishing returns.
· Adjust your offers and pricing. If conversion rates drop or your CPCs rise, start offering special packages like early-bird deals and loyalty perks.
The average travel and hospitality conversion rate for search is 3.55% so if you’re under that, there’s room for improvement. If you’re over that, scale carefully.
If you’re ready to transform your PPC campaign into a reliable machine that fills your rooms and builds a solid pipeline for the future, we can help. At PPC.co, we specialize in creating full funnel PPC strategies for hotels, motels, and Airbnbs that convert into bookings, repeat guests, and long-term loyalty. Contact us today and let’s craft a PPC strategy that drives bookings and turns first-time guests into lifelong customers.
If you’re running paid ads to promote your web hosting services, your landing pages are the core of your funnel. You can run a killer campaign with the perfect keywords and nail your targeting, but if your landing pages aren’t optimized to convert, you’re wasting money.
Your pay-per-click (PPC) ads need to capture attention immediately or you won’t get clicks. But web hosting is a highly competitive market and your landing pages need to be top-notch to turn those clicks into paying customers. To accomplish this, each page has to prove your value in seconds, overcome objections before they’re raised, and guide visitors toward signing up.
PPC strategies for generating web hosting leads apply whether you’re running your own company or building a business as a reseller. In this guide, we’ll walk you through the critical elements that make the difference between someone who buys and someone who clicks out of curiosity and bounces.
Generating leads from PPC ads starts with understanding user intent. For example, someone who clicks an ad for “best web hosting for small business” isn’t looking for the same thing as someone searching for “cheap web hosting.” They might both end up buying the same plan, but you have to sell your services differently to each group. Each lead needs to think, “this hosting plan is for me” when reading your ads and landing page. As such, you need to alter the language to speak directly to each group’s pain points, desires, and fears.
It’s worth pursuing multiple markets, but each requires a unique strategy. Success requires segmenting your traffic by creating separate landing pages for each group and then crafting ads and offers specifically tailored to those groups based on their intent. For example, you want to run separate ads with corresponding landing pages for each of the following keyword groups:
· “Reliable small business web hosting” – these leads are small business owners looking for a web host that has decent uptime and won’t go offline for a few hours every month.
Your ad and landing page copy should focus on reliability, uptime, and access to tools like email, page builders, security, and customer support.
· “WordPress hosting” – these leads aren’t tech savvy and want hosting that offers one-click WordPress installations. However, they aren’t necessarily looking for the quick installer that comes with cPanel. That’s far too complex for this group. They want a fully managed WordPress hosting account with a user interface that makes managing every WordPress installation a breeze.
To capture this group, your ad and landing page copy should focus on simple installation, easy migration, templates, automated backups, managed maintenance, and accessible support.
· “Cheap web hosting” – these leads are looking to save money and will likely sacrifice features for the right price.
Your ad and landing page copy should focus on your prices, discounts, and deals first, followed by elements like reliability and features.
· “Reliable web hosting” – these leads prioritize reliability over everything else.
Your ad and landing page copy should focus on your uptime guarantee, security, accessible support, and anything else that tells leads your servers aren’t going to crash or get hacked every week.
These are just a handful of examples of what search phrases can tell you about a user’s intent. To maximize leads, it’s crucial to segment your market based on intent to reach each group with customized marketing messages.
As with any market, before you type a single word, analyze your competition to know what you’re up against. Your competitors are bidding on the same keywords, targeting the same customers, and many are throwing down some serious cash. If your landing pages aren’t top-notch, you’re not going to make it.
Here’s how to research web hosting competitors:
· Dissect their traffic sources. Use tools like Ahrefs or Semrush to find out where they’re getting traffic. If you’re not using these platforms yet, it’s time to start.
· Copy their offers (but not specifically). Analyze their headlines, subheadings, CTAs, and packages/plans. Use this information as inspiration to build your landing pages and offers, but don’t copy anything word-for-word. Then, see what you can improve.
If your goal is to create better offers, keep in mind that hosting companies offer mid-tier plans that don’t make financial sense as part of a marketing strategy to get people to buy a more expensive plan. If you don’t use this strategy, it could result in fewer sales.
· Look for their hooks. What emotional buttons are they pushing? Security? Speed? Price? Support? Take their hooks and craft even better ones. For example, if their hook is “Hosting for $2.95/month,” take that up a notch to “Hosting that won’t crash - $2.95/month.”
· Read all their reviews. Take a deep dive into what people are saying about your competitors on sites like Reddit and Trustpilot. Negative customer reviews will tell you exactly where your competitors are failing, and those are the pain points you can solve (and advertise). For example, if a one of your competitors has an awful support ticket system, make it clear that you have superior-level support. For example, “No more ticket system nightmares – talk to a real human 24/7.”
Researching your competitors is the best way to avoid having to reinvent the wheel each time you need to build a landing page. It will give you the foundation needed to meet and exceed your competitors’ offers.
Your landing page headline is your first impression. If it doesn’t capture attention and resonate immediately, the rest of your content won’t matter. According to research from the Nielsen Norman Group, 79% of users only scan web page content and don’t read word-by-word. To capture attention, your content has to include scannable text, and that’s where your headlines shine.
When users scan web pages, they scroll while taking in headlines and subheadings in addition to bolded text and bulleted lists. But if your headings aren’t convincing, they won’t scan the rest of your content.
No matter what market you’re going for, craft your headlines to be value-and-benefit-driven. For example:
· “Lightning-fast hosting for growing businesses” is more effective than “Shared hosting plans.”
· “Get your website live in [time frame] – no tech skills needed” is more effective than “Build your website with us”
· “Affordable hosting that scales with your business” is more effective than “Business hosting plans.”
These are general guidelines – you’ll need to split test specific headlines to see what works best.
Landing pages generate more conversions when they load fast and aren’t cluttered with distractions and opportunities for people to click away from the page. Strip your landing pages down to simplicity. Remove sidebars, footers, links, and anything else that will allow users to escape from the conversion path. Most importantly, eliminate the main navigation menu to keep people on the page.
As previously discussed, most people scan content and don’t read it word-for-word, which means your landing pages need to give users something to focus on as they scroll and scan. This can be accomplished with meaningful headlines and subheadings, bolding important words, breaking up text into smaller paragraphs, using bulleted and numbered lists, and containing features and benefits inside visual comparison boxes.
One important feature of a successful landing page is that it provides limited options. If you give people too many choices they’ll struggle to make a selection. Whatever you’re offering, make it simple and limited. For example, say you have 20 different hosting plans spread out across shared hosting, dedicated servers, and VPS plans. Instead of listing all 20 plans on one page, list the three categories and link them to separate pages that detail all the relevant plans. When you create your PPC ads, run specific ads for each category of hosting rather than a generic ad for better results.
It’s not your amazing services that sell – it’s the packaging. In this case, it’s how you present your offer. Mediocre web hosting wrapped in a great offer will beat great web hosting wrapped in a boring offer every time.
Web hosting offers tend to do well with limited time offers that create a sense of urgency for the user to act now. Deals that end at midnight or offers only available to the first 50 signups can increase conversions. Just make sure you actually end those offers when claimed, and limit signups as advertised to avoid being fined by the FTC.
If you don’t know how to craft a compelling offer, look at what your competitors are offering and make sure your offer can compete. However, don’t just focus on price and disk space – that’s an old tactic that worked in the past, but today, people want more than generous resources. In fact, the average web hosting client won’t necessarily know or care about how much RAM or processing power your servers have.
Today’s web hosting clients want the following:
· A plan they can use without technical knowledge
· Managed WordPress hosting with automatic installation
· The ability to scale
· Ecommerce options
· High uptime
· Free SSL certificate
· A free domain name for at least the first year
· Site migration services
· AI-powered web building tools
· The option for custom design services
· Automated malware protection
· Automated backups
· A money-back guarantee
With so many unknown and scammy web hosts out there, social proof will go a long way in helping you generate leads. What others say about your business matters more than what you say about yourself. In fact, according to statistics published by Brightlocal, around 87% of people use Google to find reviews before making a purchase.
When people are researching your company, they’ll use customer reviews to determine whether or not you can be trusted. However, you can leverage social proof more powerfully by embedding testimonials right in your landing pages. Instead of bouncing to go look you up on Google right away, many users will read and/or watch your embedded reviews first.
If you’re not one of the top, well-known web hosting companies, you need social proof to gain momentum and trust in the market. Instead of posting images of 5-star reviews, highlight reviews from real people using a name and photo whenever possible. If you don’t have a system yet, you can start collecting video testimonials from sites like Storyprompt and embed them on your website.
Even though you’re selling web hosting services, users need to be told what to do for the next step. That’s where your CTA comes in. Your call-to-action (CTA) needs to be direct, bold, and specific to the targeted user. According to Hubspot data, aligned CTAs convert 202% better than basic ones.
Effective web hosting CTAs are action-oriented, like “Get started,” “Choose plan,” or “Claim your offer now.” For optimal conversions, create a custom action-oriented CTA for each segment you’re targeting.
Since people scroll through content scanning headlines and words here and there, it’s crucial to repeat your CTA throughout your text in a way that makes sense based on the content. For example, place a CTA at the end of each main section, like your pricing plan comparison charts, features overview, and testimonials section.
Mobile optimization doesn’t simply mean creating pages that can be viewed and interacted with on mobile. It requires a strategy for crafting pages that support how mobile users naturally read, scroll, and click. Effective mobile-friendly pages are plain, use limited or no images, don’t use sidebars, and have a sticky menu with a “buy” button so the user doesn’t need to scroll to the top of the page to make a purchase.
Friction makes users bounce fast. Eliminate any kind of on-page barrier that makes it hard or frustrating to get information or sign up for your services. For example, simplify your web forms and only ask for what you need at each stage. The first stage should ask for the basics, like name, email, and domain name. In the next step, ask for billing information. While users will eventually need to fill in all the information, it helps to break it down into stages. In fact, data published by Unbounce highlights a company that increased conversions by 120% just by reducing a form from 11 fields to four.
Another way to eliminate mental friction is to offer a free trial. In terms of web hosting, you can offer a heavy discount for the first month or a no questions asked 30-day money back guarantee.
Finally, include a FAQ section that addresses common questions and concerns transparently. If you can address objections and concerns that are at the top of people’s minds, they’ll be more likely to sign up.
If you’re ready to turn clicks into customers it’s time to hire a professional PPC company. At the end of the day, even the sharpest PPC strategy won’t deliver results if your landing pages don’t pull their weight. Web hosting is one of the most competitive industries around, and that means your pages can’t be average. They need to be fast, persuasive, and laser-focused on turning visitors into paying web hosting clients.
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