When it comes to selling web hosting, you’re competing in a fierce market with thin margins and corporations with big budgets. According to data sourced by Hostinger, the top 10 hosting providers account for 33.6% of the global market, which is expected to reach $355.81 billion by 2029. And the top three cloud providers combined hold more than 60% of the cloud infrastructure market.
That’s some fierce competition. But when you take a closer look, some of the bigger companies have a slew of dissatisfied customers looking for alternatives, and many first-time buyers will sign up for a good deal if a web host seems legit. That leaves plenty of room for smaller hosting companies to thrive. In fact, your hosting services and customer support might outshine some of the big players. But when you run paid ads, you’re all competing in the same space. That means you need to level up your advertising strategies to capture your share of the market.
Pay-per-click (PPC) advertising can be a powerful tool for acquiring hosting clients, but it can also be a fast way to tank your marketing budget. Make just one mistake and you’ll end up paying for clicks that don’t convert. To win, you need more than just good ads – you need a laser-targeted strategy, messaging that hits your market’s triggers, and landing pages that convert. You need to deliver the right ads to the right market at the right time. Here’s how it’s done.
Not everyone searching for web hosting is the same and treating them as such will yield poor results. For instance, someone searching for “cheap web hosting” is going to make a price-driven decision, and someone searching for “WordPress hosting” wants to skip technical tasks. Although they might all end up purchasing the same hosting plan, you need to reach each group based on what’s driving their purchase decision. Your messaging – from ad to landing page – needs to guide each user down a path that speaks directly to their goals, fears, and expectations. This is done through segmentation.
To execute this, determine what groups of user intent you want to reach. For example, common groups in this market are bargain hunters, small businesses looking for reliability, companies governed by data privacy laws, and non-techies looking for managed hosting.
When you run an ad campaign, you’ll set up a different ad group for each user intent so you can target them with their specific message. Ads displayed to each group will drive traffic to a corresponding landing page written exclusively for that persona. For instance, ads for “cheap web hosting” will lead to a landing page that highlights your low prices and special deals for paying years in advance. Ads targeting small businesses will lead to pages promoting 99.9% uptime, email tools, and reliability. The better you know your segments, the easier it is to tailor each funnel.
Before you even think about creating your first paid ad, you should already know what your competitors are doing. And yes, even major hosting companies are your competitors regardless of the market you’re trying to reach. However, not everyone is happy with the big hosting companies so there’s space for smaller fish, but you have to play your marketing hand right. That starts with knowing what you’re up against and where there’s room for improvement.
Study your competitors deeply. Look at their websites, paid ads and landing pages, email newsletters, and everything else in-between. Once you visit their website, you should start seeing their paid ads across various channels, including Facebook and Google. Study the layouts, the copy, the headings, the pricing models, and look up their customer reviews.
Next, use sites like Reddit and Trustpilot to find out what customers don’t like about your competitors. You’ll want to use that information to create compelling ads. For example, if you find a bunch of complaints about poor customer support, advertise 24/7 human support as part of your value proposition (as long as you actually offer it). If another competitor is hitting customers with hidden fees and annoying upsells, advertise transparent pricing and no surprise fees. If people complain about a confusing, highly technical user interface, make it known that yours is user-friendly.
You don’t want to copy your competitors’ ads – you want to outthink them by leveraging their missteps to create better hooks. Tech giants have million-dollar marketing budgets, and you don’t need to outspend them if you can outmaneuver them.
You only have around 0.4 seconds to make a user stop scrolling to look at your ad. Once they click, you have another 2.5 seconds to capture their attention. Whatever is on the other side of that click needs to be good. But to even get that far, you need to capture attention fast.
It’s said that the average person scrolls through the equivalent of around 300 feet of content every day. If your headlines aren’t scroll-stoppers, they won’t get any attention. But headlines that capture attention aren’t necessarily clever – they’re clear, compelling, and speak directly to what your market wants. For example, a web hosting ad headline that reads “Premium Web Hosting” isn’t compelling. On the other hand, “Launch Your Site in Minutes – No Tech Skills Required” will reel in clicks.
The idea is to craft headlines that help people imagine their problem has been solved, whether it’s a faster launch, no tech headaches, or peace of mind. But it has to be accomplished in a split-second or users will just keep scrolling.
There was a time when web hosts sold packages by advertising better server resources, like more RAM and unlimited disk space, bandwidth, and MySQL databases. That type of advertising worked because most hosting packages offered extremely limited resources for a high price. Today, disk space and bandwidth aren’t an issue and most consumers don’t even know what basic server specs mean.
Avoid advertising your hosting services by highlighting server resources and other tech specs. It’s not going to entice people. Even tech jargon that seems self-explanatory won’t be to your customers. For example, “Scalable VPS architecture with isolated containers” sounds smart, but it’s just noise to the average buyer. Sure, you should include that on your product pages so people who understand the lingo know what they’re getting but keep it out of your PPC ads.
You only get so much space for your ad copy, so make it count. Use it to generate clicks from people who want to buy your hosting services now. If you advertise tech specs and rattle off tech jargon, you’ll get clicks from tire kickers and people who are just curious. To get clicks that count, use conversational language, short sentences, and clear calls to action (CTAs). If your grandma wouldn’t understand it, neither will your customers.
Don’t just sell space on a server. When you sell confidence, freedom, and simplicity with urgency, the value of your offer automatically increases and that’s what will generate relevant clicks.
You might have a solid offer and amazing hosting services, but unless users feel compelled to click now, they probably won’t. That’s why you need to create a sense of urgency to click. It’s what creates momentum and cuts through hesitation, pushing potential customers into action. If your ads don’t communicate a reason to act today, you’re giving users an invitation to bounce, get distracted, or go to a competitor.
Create an irresistible offer that gives users a reason to act now, like a limited-time offer. However, this type of offer needs to be believable. You can use a count-down timer that tells people “This offer ends at midnight” or “Only 15 spots left.” These tactics work, but only when they’re done with integrity. If users come back a week later and see the same “limited-time” deal, you’ll lose credibility and you might end up on the FCC’s radar. So use scarcity and time sensitivity sparingly and follow through.
Instead of using gimmicky offers, try these proven approaches:
· Time-sensitive pricing. Most hosting companies offer dramatically discounted rates for the first year and additional discounts for paying up front for multiple years. This works well for price-conscious shoppers. Just be transparent about the cost after the discounted time period ends.
· Free domain registration. Nearly every host offers free domain registration for the first year. You could do the same or offer free yearly domain renewal for the life of the account for the first 100 signups. This adds a layer of exclusivity while giving users a reason to act fast.
· Free site migration. Most people don’t know how to transfer an existing website to a new host. Even technically inclined people struggle with this. Offering free site migration within the first 72 hours of signup can drive sales from users frustrated with their current host, but hesitant to move.
· Access to priority support. People want to know they’ll be taken care of, and offering basic support isn’t enough. Plenty of companies advertise 24/7 support that turns out to be sub-par in reality. Customers know this. But when you make people feel like a priority, it catches their attention.
Your potential customers have urgent problems to solve, but they don’t wake up with the intention of researching hosting plans. Most likely, your ads will show up for them when they’re not even thinking about hosting, but they’ll click if you promise to solve their problem.
Here’s how to work this into your ads:
Use phrases like:
· “You can’t afford downtime.” If they’re with an unreliable hosting provider, you’ll capture their attention by emphasizing that switching now means immediate uptime.
· “No more battling with complex interfaces.” Highlight how your setup is stress-free. Many users have an aversion to learning complex interfaces like Plesk and cPanel.
· “We’ll transfer your site by the weekend for free.” That’s an instant win for users who fear the pain of switching hosts.
The bottom line is that urgency that connects to real pain points will always outperform generic flash sales.
Deals are everywhere, and consumers tune them out because they know they’re just sales gimmicks. Get their attention by phrasing your offers as an opportunity rather than just another deal. Make people feel like they’re getting something special by using phrases like “this offer ends Friday” or “only available to the first 50 new customers.” Reinforce the idea that hesitating means missing out and remember to follow through by closing your offers when they’re advertised to end. You can always wait a week and run another offer.
Choosing your keywords is one of the most important components in developing a winning PPC strategy. But the words you target matter. You need to know the different keyword match types and how to use them. Because it’s not just about getting clicks – it’s about getting relevant clicks that convert.
You want to target keywords that indicate buying intent, not curiosity. If you go for vague, broad keywords like “web hosting” or “build a website,” your net will be too wide and you’ll invite clicks from curious people rather than committed buyers. These keywords are high-volume, high-competition, and don’t support conversions.
Web hosting PPC keywords that indicate buying intent, like the following:
· “Best WordPress hosting for ecommerce”
· “Affordable VPS with cPanel”
· “Web hosting for real estate agents”
· “Fast hosting for Shopify stores”
These are examples of searches that tell you exactly what the user needs. When someone searches for these phrases, they’re already close to pulling out their credit card. General terms will generate a lot of impressions, but the clicks will just drain your advertising budget.
Be cautious about bidding on phrases like “cheap web hosting” unless your business model is built around affordability. The big hosting companies already offer extremely good deals, and if you can’t compete with that, don’t advertise cheap hosting. People will see that you’re more expensive and bounce. Or, they’ll sign up for an account and require constant support from your team.
Build a strong negative keyword list to prevent your ads from showing up in irrelevant searches. Terms like “free,” “jobs,” “review,” “DIY,” “website builder,” “help,” “learn web hosting,” “courses,” “reviews,” “designer,” and “how to” might trigger your ads without generating conversions. If people use these terms in their search, they’re probably not looking for a web host.
Another tip is to include specific niche hosting you don’t offer that wouldn’t work on your existing plans. For example, exclude “forex hosting,” “HIPAA hosting,” “Git hosting,” and “Minecraft hosting” if you don’t offer these options.
If you’re stuck for ideas, don’t guess. Use Semrush to analyze your competitors’ ad campaigns; find out what keywords they’re bidding on and how much they’re spending on PPC. It may not be entirely accurate, but it will give you a good idea of where to start.
Don’t forget to check in with your reports to find out what searches are triggering your ads. If you find random phrases like “how to host a party,” trim down your keyword lists and add the irrelevant phrases, like “party,” to your negative keyword list.
At PPC.co, we’ll help you build an advertising ecosystem that captures your ideal market. From market research to laser-focused landing pages and optimized funnels, we help web hosting providers turn clicks into loyal customers. Whether you’re tired of campaigns that cost a fortune or you’re just getting started with PPC, contact us now and let’s build a PPC strategy that actually pays off.
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The keyword jockey era is officially over. For years, PPC agencies were basically just click machines. You gave them a budget, they bid on keywords, and you got traffic. But that model is fading out. Platforms like Google Ads now handle bidding automatically, and anyone can buy clicks. What separates winners from losers today isn’t the company that spends more – it’s the ones who turn clicks into paying customers.
PPC ads are still a legitimate way to generate cheap traffic but the end goal is ultimately conversions. Until recently, many PPC agencies have only focused on generating traffic without focusing on customizing strategies to produce profitable outcomes. This requires more than just selecting keywords. It requires testing ad creatives, fine-tuning landing pages, and ruthlessly optimizing funnels.
If you’re working with a PPC agency that only talks about CPC while ignoring conversion rates and lifetime customer value (LTV), it’s time to upgrade to an agency that focuses on results measurable in dollars.
Ad platforms like Google Ads and Meta have made manual bidding almost obsolete. Their algorithms now choose how to get you the best conversion value, not just the cheapest click. That means the old “bid manager” agency model is toast.
Smart Bidding and bundled campaign types (like Performance Max) push optimization toward conversion value rather than just clicks. And that’s not a bad thing. It’s an invitation to apply your marketing budget to the things humans do best: messaging, creative strategy, and conversion rate optimization).
The algorithms do the heavy lifting now. Google’s Performance Max and Smart Bidding automatically find high-converting audiences. The system handles keyword strategy better than humans ever could. And it makes sense that these companies would invest the time and money into perfecting their systems because the better results you get, the more likely you are to keep running ads.
With the backend tech handling bidding, your agency’s edge comes from improving elements outside of the algorithm, like your ads and landing pages. The best PPC agencies no longer promise a lower CPC – they promise results.
That’s the key shift here. Automation didn’t eliminate the need for human marketers, no matter what the fear headlines say. It just readjusted the roles between humans and machines.
The agencies that survive this shift will be the ones who stop fighting automation and start building it into their workflows. Rather than wasting time micromanaging bids, cutting-edge agencies are using those hours to test headlines, improve page experience, and analyze conversion data to find out what’s really working.
Automation can never tell you why people click, bounce, or buy. That’s where humans are and always will be needed. When you understand your customer’s motivation better than the competition, you can write better ad copy and design better landing pages.
At the end of the day, automation leveled the playing field for media buying. What was once a technical advantage is now table stakes. Anyone can run their own ads. The agencies leading this new PPC era are competing on conversions, not the simple ability to run ads.
In the old days, you could buy the right keyword and call it a day. That isn’t how it works anymore. Two ads that target the same keyword can perform completely differently based on how they look, sound, and feel. Your ad creatives drive results when they’re optimized and waste your ad spend when they’re not.
Although all elements are important, the majority of an ad’s performance comes from creative quality, not targeting or bids. The best bidding strategy and perfect keyword targeting won’t get people to click on an ad that isn’t enticing.
The best PPC agencies continually test images, headlines, and even video styles to find out what converts best. That’s where the most notable performance gains come from. At the end of the day, keywords get you visibility but good creatives get you customers.
This shift continues to be confirmed over and over. Reports have confirmed that creative quality accounts for 49%-70% of an ad’s success, which outweighs media placement or targeting. In other words, creative isn’t just part of the equation. It’s the final factor.
The top performing brands run hundreds of ad variants every month. They’re not guessing. They’re structuring creative experiments and the winning ads are often the ones that break traditional marketing rules. These are the ads that use raw, authentic imagery, short unpolished videos, or headlines that sound like something a real customer would say. Regardless of what you think should work, constant testing uncovers what actually triggers action.
When your landing page converts better, every click becomes more valuable. Improving your conversion rate by even a few percentage points can provide better results than just a few months of ad optimization. And where landing page optimization is concerned, it’s not always about optimizing the offer (although that’s crucial). Sometimes small things make a massive, measurable difference.
For example, page load time is critical. Walmart found that for every 1-second improvement in load time, conversions increased by around 2%. And that’s not an anomaly. Plenty of businesses achieve similar increases (and even higher) just by optimizing the time it takes their landing pages to load.
Other small adjustments can have a profound impact, like adding social proof near your CTA, reducing the number of form fields, and clarifying your headlines.
When optimizing a landing page, design and clarity matter just as much as speed. Visitors make up their minds within seconds. If your pages are currently cluttered, switching to clean visuals, a clear CTA, and a simple layout can generate more conversions from existing traffic without spending another dollar on ads.
That’s the secret to all of this. Conversion rate optimization multiplies every dollar you already spend. If your ad campaign is driving 1,000 clicks and your conversion rate doubles from 2% to 4%, you’ve just cut your cost per acquisition in half without spending more money. This improvement comes from the one thing an algorithm can’t fix for you: the user experience after the click.
Good conversion rate optimization requires understanding the psychology behind what makes your audience hesitate and then eliminating that hesitation one element at a time. Landing page testing is similar to ad creative testing where it’s an ongoing process, not a one-time project. When you can create a seamless path from ad to action, that’s when your ad spend will perform better and it gets easier to scale.
Clicks and your CPC stats won’t tell you if you’re actually making money unless you’re also measuring profits from conversions. The best PPC agencies focus on metrics that get results measurable in dollars, like profit per visitor and customer lifetime value. Today, you won’t win the PPC game by getting cheaper clicks. You need to turn customers into repeat buyers.
This is the truth many marketers don’t get. Traffic isn’t a KPI if it doesn’t pay off in measurable dollars somewhere down the line. A campaign can drive thousands of clicks with a great CTR and still lose money if those visitors don’t convert or come back. That’s why the best PPC agencies today don’t brag about being able to get cheap traffic. They’re advertising meaningful results.
But sometimes results can’t be measured by what clicks led to a purchase. For example, a $10 click that becomes a loyal customer who spends $1,000 over time is far better than a $1 click that buys a $25 product. That’s why it’s crucial to account for profit-based metrics like customer lifetime value (LTV), return on ad spend (ROAS), and profit per visitor.
PPC success is ultimately measured by how efficiently you can turn paid traffic into long-term profits. That means understanding the customer journey past the initial click. You need to know what they’ll buy next, how often they’ll come back, and what will keep them loyal. Building strategies that account for this increase the value of every customer acquired.
The most amazing ad in the world that generates a 100% click through rate (CTR) can’t save a weak landing page. This applies to sales pages, squeeze pages, blog posts, home pages, and product pages. Wherever visitors are taken after they click on your ad needs to be just as good as your ad to convert.
On platforms like Amazon and Shopify, your product page is everything. It’s not enough to list your product at a good price. You need high-quality, detailed photos to increase buyer confidence. And it helps to use photos of real products, not mockups. Customers can tell the difference and computer-generated mockups (including AI models) reduce confidence and are a red flag for drop shipping. If you are drop shipping, it’s worth getting professional photos taken of everything you sell.
It costs more today to acquire a new customer than ever before. Even if your CPC drops one month, your overall ad costs will continue to rise long-term. The only way to win here is to make every click more profitable, and that boils down to conversion rate optimization. You can’t outspend your competitors forever. You need to out-convert them.
Digital advertising costs have been rising for years. The average customer acquisition cost (CAC) for online retailers is now between $68-$78, which is double what it was in 2013. Every year, it gets more expensive to get your ads in front of your customers. Algorithms are saturated, CPMs fluctuate unpredictably, and privacy updates (thanks, Apple) make it harder to target audiences efficiently. You can no longer buy your way to visibility.
A strong conversion strategy converts more existing traffic without needing to increase ad spend. This is exactly why the most effective PPC agencies focus on the entire funnel, not just the top.
Agencies that optimize per channel (like one for search, social, display, etc.) miss how those channels work together. Most conversions come from multiple touchpoints, but many teams only credit the final click. That can cause misguided budgets and stifle growth. Brands that use cross-channel attribution or marketing mix models see much better optimization. You need a PPC agency that will optimize for whatever will grow your business, not just what looks good on any given platform.
The agencies that win today are replacing the model that sells traffic with one that sells results. They don’t focus on vanity metrics, but rather, contribution margin, customer lifetime value, etc. They’ll help you with more than just ads. They’ll fix your sales page content, pricing issues, and even your page layouts because they know ads perform best with great landing pages. The new PPC agencies are full funnel growth partners, not just media buyers.
The future of PPC marketing is no longer about who can spend the most or manually tweak their bids the fastest. It’s about whoever can understand the customer journey and turn traffic into profit. The next generation of PPC agencies don’t sell clicks. That’s the old model. Instead, they sell you outcomes. And that’s exactly what every brand needs to thrive.
The age of “set it and forget it” PPC is over. Automation has leveled the playing field and brands chasing cheap clicks will be left behind. Winners understand that profit comes from performance beyond the ad and requires a landing page that builds trust and converts.
If your agency or in-house team is still talking about CPCs rather than profit, it’s time to upgrade your strategy. At PPC.co, we build campaigns engineered for outcomes over clicks. We optimize for conversions, revenue, and long-term customer value, and turn your ad spend into measurable business growth. Reach out today to learn how our team can transform your PPC performance into real profit.
Pay-per-click (PPC) ads can generate a steady stream of guests for anyone in the hospitality industry, whether you run a hotel, motel, hostel, vacation rental, or an Airbnb. In terms of marketing strategies, PPC ads convert 50% better than SEO and it’s easier to measure than results from organic search.
But a successful ad campaign isn’t just a matter of getting ads in front of people who are looking to book right now. You can also use PPC ads to find people who are just starting to think about their getaway and those who are comparing options. An effective strategy will reach a variety of people to get bookings now, fill future pipelines, and get repeat guests.
If you’re in the hospitality industry, here’s how paid advertising can help you drive more revenue.
To run a successful PPC campaign you need to understand the guest journey. Different people are doing different things at different times. For example, some people are researching destinations and others are comparing lodging, all while another group of people are ready to book. If you serve all these people the same ads, you won’t get the best results.
1. Define your funnel stages
There are four main stages to a hospitality funnel: awareness, consideration, conversion, and loyalty. Reaching leads at each stage requires different messaging and targeting. That’s where audience segmentation comes in.
2. Segment your audience by intent
Since each lead needs to be given a different message, it’s crucial to segment them by intent first. For example, the dreamers are people who search for “things to do in X city,” “best beach getaway,” and “romantic weekend destinations.”
The comparers search for “hotel vs. motel in X city,” “4-star stays in X city,” and “Airbnb vs. boutique hotel.”
The bookers search for a specific brand + location + dates.
Each audience segment should be served different ad copy, different offers, and of course – different landing pages.
3. Measure results according to stage
Finally, you need to measure results in several ways, like impressions, click-throughs, content engagement, and email signups. This will give you the bigger picture regarding how your ads are working (or not). For example, to measure the conversion stage, look at bookings, CPA, and revenue per booking. For the loyalty stage, look for repeat stays or referral leads.
Once you know how you’ll segment your audience and track the results, you can allocate your budget smartly. Otherwise, you risk overspending on high-intent leads and ignoring the long-term value of leads in earlier stages of the journey.
If you only bid on keyword phrases like “hotel room booking tonight,” you’ll miss all the people researching and thinking about their vacation. These people can convert, too, even if it doesn’t happen in the moment. They’re worth pursuing. You can capture their email, get them to like your social media pages, and you can also use remarketing to serve them additional ads.
The following are the general types of keywords you want to focus on:
· Broad/discovery keywords. These keywords will reach people in the awareness stage. Phrases like, “Best beaches in [location],” “Top things to do in [location],” and “Travel inspiration [country].” When you use broad modifiers (like “top,” “best,” “where to stay”) you’ll attract people in the research stage.
· Middle-funnel comparative keywords. These are phrases like, “Boutique hotel vs. Airbnb in [location],” “Hotel deals vs. motel,” and “Hotel amenities comparison.” With phrases like these, people are narrowing down their choices. The right PPC campaign can help them pick your business.
· Branded and high-intent booking keywords. These keywords reach people further down the funnel. Phrases like, “[Your hotel name] rooms,” “Hotel in [location] near [landmark],” and “cheap hotel [location][dates].” These phrases typically provide the highest conversion rates but can be competitive, so they may cost more.
· Negative keywords. To prevent wasted ad spend on irrelevant clicks, you can add certain keywords to your negative keyword list. This ensures your ads won’t show up when people search for these terms. Common negative keywords used in the hospitality industry include, “Free stay” and “Jobs at [hotel].”
Since most hotels and motels stick with keywords that target people ready to book, you can expand your reach by running ads for people in other stages. Just make sure you have a system in place to nurture your leads so they don’t go cold.
What you say matters just as much as when you say it. Copy that works for someone researching won’t work for someone ready to book with you. Every part of your ad needs to match intent, including the imagery, tone, copy, and offers. Here’s how to reach each stage:
· Awareness stage ads. At this stage, people will respond to emotional and inspirational copy. Phrases like, “Discover tranquil stays in the mountains,” or “Unwind by the sea.” Use imagery to provoke desire. Beautiful views and relaxing room setups work like a charm.
· Consideration stage ads. These people need more information, so hit ‘em with your amenities (Wi-Fi, breakfast), comparisons, reviews, ratings, and testimonials. Show them visuals of your accommodations and the local area.
· Booking/conversion stage ads. Urgency works best here. Phrases that get people to click to book now, like “Limited rooms available,” and “Book now and save.”
· Loyalty stage ads. Guests who have stayed with you before, even just once, are more cost-effective to convert again compared to chasing down new customers. Create some ads for these people by highlighting perks, upgrades, and exclusive deals they can’t get through other places. For example, you can use lines like:
“Book direct for free late checkout,” “Exclusive returning guest discount,” or “VIP upgrade on your next stay.” It also helps to use personalized copy like, “Welcome back to [your hotel name].” along with imagery of your best amenities.
Loyalty ads drive repeat bookings and increase lifetime value by bringing people back.
· Remarketing and nurturing prospects who got away. In addition to targeting people in all funnel stages, you want to bring people back who clicked but never booked or signed up for your email list. Run retargeting ads to show them what they looked at and offer them incentives or discounts. This is a great time to leverage social proof.
By matching your ad content to meet potential leads where they are in their journey, your ads will be more relevant and you’ll get more conversions.
Having a great ad doesn’t necessarily mean it will drive conversions. If your landing page is confusing or the booking process is clunky, you’ll lose people. That’s why landing page optimization is often where people see the biggest gains.
As a foundation, create a specific landing page for each target audience. You need a dedicated landing page for ads that target each funnel stage. Landing pages should be simple and clear and should be free from all distractions (like links and menus) that invite a user to click away. You want one offer and one call to action.
Social proof is critical in the hospitality industry. Show guest reviews from Tripadvisor, Google, Trustpilot, etc. It also helps to show photos of real guests enjoying their stay (with their permission). Showcasing reviews will reduce anxiety and hesitation, especially for people comparing you with other options.
If your landing pages show pricing, make sure you’re up front about all fees. Be clear about what’s included, like tax, breakfast, and service fees. People hate hidden fees. If a guest’s experience doesn’t match the impression they get from the page where they booked, they’ll probably leave a bad review.
Talk to your website developer and have them trigger a follow-up email that goes out to people who start filling out a booking form but stop. The email should show them what they left behind and you can sweeten the deal by offering a small discount or other incentive.
Having a smooth flow after a person clicks on your ad can help you convert far more prospects. Everything you can do to reduce friction and increase trust compounds.
To get conversions, your bidding strategy and budget need to align with a variety of factors, including funnel stage and seasonality.
· Increase bids for high-intent keywords, use moderate bids for middle-funnel ads, and go lower for awareness and discovery.
· Watch for online travel agents (OTAs) and large hotel chains that bid on your property’s name or similar keywords. If they undercut you in rate or bid too aggressively, you could end up with arbitrarily inflated costs per click. Research data shows this can cost around 47% more per click.
· Adjust your bids and budget during travel seasons, events, and holidays. During off-peak seasons you may want to stick with pushing awareness.
· Allocate your budget proportionately across all funnel stages.
· Use Google’s automated bidding tool for the conversion stage, but use manual methods for the consideration and awareness stage.
The right bidding strategy will ensure you don’t overspend for low-intent clicks or underinvest in more profitable funnel stages.
PPC is more than search. When you use different channels and ad formats you’ll reach people in a variety of places.
· Search ads (Google, Bing). Search ads capture high-intent demand users. They’re great for the conversion and compare phases and can make use of extensions like call, location, and reviews.
· Display and discovery/native ads. Display ads are excellent for the awareness stage. They reach people browsing travel blogs and using apps. With these ads, visuals are everything.
· Social media ads. Platforms like Facebook, Instagram, YouTube, and TikTok are great for the awareness and consideration stages. They’re especially powerful for remarketing.
· Video ads. Short-form videos can stir emotion, show off ambiance, and be used to create a mini virtual tour. These ads are great for top and middle funnel prospects.
· Email ads. If you’re using email marketing, offer loyalty deals and off-peak discounts.
Paid search on social media converts better in hospitality than it does in other industries.
Location matters in hospitality. Geotargeting can significantly improve your conversions and reduce wasted ad spend. You can use radius bids and location extensions to target people looking for accommodations within a certain radius.
It pays to bid higher for people in feeder markets and origin cities during the holidays. You can also target departure cities for Arbnbs if that’s relevant to you.
In your ad copy, include local cues like “Only 30 mins from downtown,” and “15 minutes from airport. If you know your audience well, include the origin city (“Fly in from Seattle & Stay with us just outside Olympia”).
When offered by the ad platform, use local extensions to note your address, phone number, and any other elements offered. This will generate more bookings from mobile users.
Most people who click your ads or visit your website won’t book right away. Retargeting will help convert these “warm but not ready” leads into guests eventually.
When you target people who visited your site without converting, show them ads with refreshed offers like a free breakfast or an upgraded view. Visual reminders will help bring them back.
Show the specific rooms and properties to the prospect so the ad feels personalized. Use tools like Google dynamic remarketing and Facebook Product Ads.
For guests who did convert, show them additional special offers and upgrades. Keeping them in your funnel will make future conversions easier.
It’s crucial to know when to pull back, push forward, test more, or scale.
· Define clear ROI goals. Know your target Cost-Per-Acquisition (CPA), Return on Ad Spend (ROAS), and guest Lifetime Value (LTV). If your ad spend yields bookings but loses money, it’s not working.
· Perform weekly and monthly audits. Refine keywords, ad creatives, and keep testing.
· Scale what works. Once you have a campaign producing consistent returns, increase the budget there while watching for diminishing returns.
· Adjust your offers and pricing. If conversion rates drop or your CPCs rise, start offering special packages like early-bird deals and loyalty perks.
The average travel and hospitality conversion rate for search is 3.55% so if you’re under that, there’s room for improvement. If you’re over that, scale carefully.
If you’re ready to transform your PPC campaign into a reliable machine that fills your rooms and builds a solid pipeline for the future, we can help. At PPC.co, we specialize in creating full funnel PPC strategies for hotels, motels, and Airbnbs that convert into bookings, repeat guests, and long-term loyalty. Contact us today and let’s craft a PPC strategy that drives bookings and turns first-time guests into lifelong customers.
