When it comes to selling web hosting, you’re competing in a fierce market with thin margins and corporations with big budgets. According to data sourced by Hostinger, the top 10 hosting providers account for 33.6% of the global market, which is expected to reach $355.81 billion by 2029. And the top three cloud providers combined hold more than 60% of the cloud infrastructure market.
That’s some fierce competition. But when you take a closer look, some of the bigger companies have a slew of dissatisfied customers looking for alternatives, and many first-time buyers will sign up for a good deal if a web host seems legit. That leaves plenty of room for smaller hosting companies to thrive. In fact, your hosting services and customer support might outshine some of the big players. But when you run paid ads, you’re all competing in the same space. That means you need to level up your advertising strategies to capture your share of the market.
Pay-per-click (PPC) advertising can be a powerful tool for acquiring hosting clients, but it can also be a fast way to tank your marketing budget. Make just one mistake and you’ll end up paying for clicks that don’t convert. To win, you need more than just good ads – you need a laser-targeted strategy, messaging that hits your market’s triggers, and landing pages that convert. You need to deliver the right ads to the right market at the right time. Here’s how it’s done.
Not everyone searching for web hosting is the same and treating them as such will yield poor results. For instance, someone searching for “cheap web hosting” is going to make a price-driven decision, and someone searching for “WordPress hosting” wants to skip technical tasks. Although they might all end up purchasing the same hosting plan, you need to reach each group based on what’s driving their purchase decision. Your messaging – from ad to landing page – needs to guide each user down a path that speaks directly to their goals, fears, and expectations. This is done through segmentation.
To execute this, determine what groups of user intent you want to reach. For example, common groups in this market are bargain hunters, small businesses looking for reliability, companies governed by data privacy laws, and non-techies looking for managed hosting.
When you run an ad campaign, you’ll set up a different ad group for each user intent so you can target them with their specific message. Ads displayed to each group will drive traffic to a corresponding landing page written exclusively for that persona. For instance, ads for “cheap web hosting” will lead to a landing page that highlights your low prices and special deals for paying years in advance. Ads targeting small businesses will lead to pages promoting 99.9% uptime, email tools, and reliability. The better you know your segments, the easier it is to tailor each funnel.
Before you even think about creating your first paid ad, you should already know what your competitors are doing. And yes, even major hosting companies are your competitors regardless of the market you’re trying to reach. However, not everyone is happy with the big hosting companies so there’s space for smaller fish, but you have to play your marketing hand right. That starts with knowing what you’re up against and where there’s room for improvement.
Study your competitors deeply. Look at their websites, paid ads and landing pages, email newsletters, and everything else in-between. Once you visit their website, you should start seeing their paid ads across various channels, including Facebook and Google. Study the layouts, the copy, the headings, the pricing models, and look up their customer reviews.
Next, use sites like Reddit and Trustpilot to find out what customers don’t like about your competitors. You’ll want to use that information to create compelling ads. For example, if you find a bunch of complaints about poor customer support, advertise 24/7 human support as part of your value proposition (as long as you actually offer it). If another competitor is hitting customers with hidden fees and annoying upsells, advertise transparent pricing and no surprise fees. If people complain about a confusing, highly technical user interface, make it known that yours is user-friendly.
You don’t want to copy your competitors’ ads – you want to outthink them by leveraging their missteps to create better hooks. Tech giants have million-dollar marketing budgets, and you don’t need to outspend them if you can outmaneuver them.
You only have around 0.4 seconds to make a user stop scrolling to look at your ad. Once they click, you have another 2.5 seconds to capture their attention. Whatever is on the other side of that click needs to be good. But to even get that far, you need to capture attention fast.
It’s said that the average person scrolls through the equivalent of around 300 feet of content every day. If your headlines aren’t scroll-stoppers, they won’t get any attention. But headlines that capture attention aren’t necessarily clever – they’re clear, compelling, and speak directly to what your market wants. For example, a web hosting ad headline that reads “Premium Web Hosting” isn’t compelling. On the other hand, “Launch Your Site in Minutes – No Tech Skills Required” will reel in clicks.
The idea is to craft headlines that help people imagine their problem has been solved, whether it’s a faster launch, no tech headaches, or peace of mind. But it has to be accomplished in a split-second or users will just keep scrolling.
There was a time when web hosts sold packages by advertising better server resources, like more RAM and unlimited disk space, bandwidth, and MySQL databases. That type of advertising worked because most hosting packages offered extremely limited resources for a high price. Today, disk space and bandwidth aren’t an issue and most consumers don’t even know what basic server specs mean.
Avoid advertising your hosting services by highlighting server resources and other tech specs. It’s not going to entice people. Even tech jargon that seems self-explanatory won’t be to your customers. For example, “Scalable VPS architecture with isolated containers” sounds smart, but it’s just noise to the average buyer. Sure, you should include that on your product pages so people who understand the lingo know what they’re getting but keep it out of your PPC ads.
You only get so much space for your ad copy, so make it count. Use it to generate clicks from people who want to buy your hosting services now. If you advertise tech specs and rattle off tech jargon, you’ll get clicks from tire kickers and people who are just curious. To get clicks that count, use conversational language, short sentences, and clear calls to action (CTAs). If your grandma wouldn’t understand it, neither will your customers.
Don’t just sell space on a server. When you sell confidence, freedom, and simplicity with urgency, the value of your offer automatically increases and that’s what will generate relevant clicks.
You might have a solid offer and amazing hosting services, but unless users feel compelled to click now, they probably won’t. That’s why you need to create a sense of urgency to click. It’s what creates momentum and cuts through hesitation, pushing potential customers into action. If your ads don’t communicate a reason to act today, you’re giving users an invitation to bounce, get distracted, or go to a competitor.
Create an irresistible offer that gives users a reason to act now, like a limited-time offer. However, this type of offer needs to be believable. You can use a count-down timer that tells people “This offer ends at midnight” or “Only 15 spots left.” These tactics work, but only when they’re done with integrity. If users come back a week later and see the same “limited-time” deal, you’ll lose credibility and you might end up on the FCC’s radar. So use scarcity and time sensitivity sparingly and follow through.
Instead of using gimmicky offers, try these proven approaches:
· Time-sensitive pricing. Most hosting companies offer dramatically discounted rates for the first year and additional discounts for paying up front for multiple years. This works well for price-conscious shoppers. Just be transparent about the cost after the discounted time period ends.
· Free domain registration. Nearly every host offers free domain registration for the first year. You could do the same or offer free yearly domain renewal for the life of the account for the first 100 signups. This adds a layer of exclusivity while giving users a reason to act fast.
· Free site migration. Most people don’t know how to transfer an existing website to a new host. Even technically inclined people struggle with this. Offering free site migration within the first 72 hours of signup can drive sales from users frustrated with their current host, but hesitant to move.
· Access to priority support. People want to know they’ll be taken care of, and offering basic support isn’t enough. Plenty of companies advertise 24/7 support that turns out to be sub-par in reality. Customers know this. But when you make people feel like a priority, it catches their attention.
Your potential customers have urgent problems to solve, but they don’t wake up with the intention of researching hosting plans. Most likely, your ads will show up for them when they’re not even thinking about hosting, but they’ll click if you promise to solve their problem.
Here’s how to work this into your ads:
Use phrases like:
· “You can’t afford downtime.” If they’re with an unreliable hosting provider, you’ll capture their attention by emphasizing that switching now means immediate uptime.
· “No more battling with complex interfaces.” Highlight how your setup is stress-free. Many users have an aversion to learning complex interfaces like Plesk and cPanel.
· “We’ll transfer your site by the weekend for free.” That’s an instant win for users who fear the pain of switching hosts.
The bottom line is that urgency that connects to real pain points will always outperform generic flash sales.
Deals are everywhere, and consumers tune them out because they know they’re just sales gimmicks. Get their attention by phrasing your offers as an opportunity rather than just another deal. Make people feel like they’re getting something special by using phrases like “this offer ends Friday” or “only available to the first 50 new customers.” Reinforce the idea that hesitating means missing out and remember to follow through by closing your offers when they’re advertised to end. You can always wait a week and run another offer.
Choosing your keywords is one of the most important components in developing a winning PPC strategy. But the words you target matter. You need to know the different keyword match types and how to use them. Because it’s not just about getting clicks – it’s about getting relevant clicks that convert.
You want to target keywords that indicate buying intent, not curiosity. If you go for vague, broad keywords like “web hosting” or “build a website,” your net will be too wide and you’ll invite clicks from curious people rather than committed buyers. These keywords are high-volume, high-competition, and don’t support conversions.
Web hosting PPC keywords that indicate buying intent, like the following:
· “Best WordPress hosting for ecommerce”
· “Affordable VPS with cPanel”
· “Web hosting for real estate agents”
· “Fast hosting for Shopify stores”
These are examples of searches that tell you exactly what the user needs. When someone searches for these phrases, they’re already close to pulling out their credit card. General terms will generate a lot of impressions, but the clicks will just drain your advertising budget.
Be cautious about bidding on phrases like “cheap web hosting” unless your business model is built around affordability. The big hosting companies already offer extremely good deals, and if you can’t compete with that, don’t advertise cheap hosting. People will see that you’re more expensive and bounce. Or, they’ll sign up for an account and require constant support from your team.
Build a strong negative keyword list to prevent your ads from showing up in irrelevant searches. Terms like “free,” “jobs,” “review,” “DIY,” “website builder,” “help,” “learn web hosting,” “courses,” “reviews,” “designer,” and “how to” might trigger your ads without generating conversions. If people use these terms in their search, they’re probably not looking for a web host.
Another tip is to include specific niche hosting you don’t offer that wouldn’t work on your existing plans. For example, exclude “forex hosting,” “HIPAA hosting,” “Git hosting,” and “Minecraft hosting” if you don’t offer these options.
If you’re stuck for ideas, don’t guess. Use Semrush to analyze your competitors’ ad campaigns; find out what keywords they’re bidding on and how much they’re spending on PPC. It may not be entirely accurate, but it will give you a good idea of where to start.
Don’t forget to check in with your reports to find out what searches are triggering your ads. If you find random phrases like “how to host a party,” trim down your keyword lists and add the irrelevant phrases, like “party,” to your negative keyword list.
At PPC.co, we’ll help you build an advertising ecosystem that captures your ideal market. From market research to laser-focused landing pages and optimized funnels, we help web hosting providers turn clicks into loyal customers. Whether you’re tired of campaigns that cost a fortune or you’re just getting started with PPC, contact us now and let’s build a PPC strategy that actually pays off.
Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.
Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.
Pay-per-click (PPC) ads can generate a steady stream of guests for anyone in the hospitality industry, whether you run a hotel, motel, hostel, vacation rental, or an Airbnb. In terms of marketing strategies, PPC ads convert 50% better than SEO and it’s easier to measure than results from organic search.
But a successful ad campaign isn’t just a matter of getting ads in front of people who are looking to book right now. You can also use PPC ads to find people who are just starting to think about their getaway and those who are comparing options. An effective strategy will reach a variety of people to get bookings now, fill future pipelines, and get repeat guests.
If you’re in the hospitality industry, here’s how paid advertising can help you drive more revenue.
Funnel Stage | Keyword Focus | Ad Copy & Creatives | Key Metrics |
---|---|---|---|
Awareness | Broad discovery keywords (e.g., “best beaches in Florida”, “top weekend getaways”) | Emotional/inspirational messaging: “Unwind by the sea” Use scenic images and dream-like visuals |
Impressions, Click-Through Rate (CTR), Engagement |
Consideration | Comparative keywords (e.g., “boutique hotel vs Airbnb”, “hotel amenities comparison”) | Highlight features, testimonials, reviews: “Free Wi-Fi & Breakfast” Use photos of amenities and location |
CTR, Time on Site, Email Signups |
Conversion | High-intent branded keywords (e.g., “[hotel name] rooms [dates]”, “book hotel near airport”) | Urgent call-to-action: “Book now & save” Limited-time offers and scarcity language |
Bookings, Cost per Acquisition (CPA), ROAS |
Loyalty | Retargeting & email remarketing keywords (e.g., “return guest discount”, “VIP upgrade”) | Personalized offers: “Welcome back!” Show exclusive perks and upgrades |
Repeat Bookings, Lifetime Value (LTV), Referrals |
Remarketing | Dynamic remarketing keywords (auto-populated by product/ad platforms) |
Show previously viewed rooms/properties Offer gentle discount nudges or visual reminders |
Return Visits, Ad Engagement, Conversion Lift |
To run a successful PPC campaign you need to understand the guest journey. Different people are doing different things at different times. For example, some people are researching destinations and others are comparing lodging, all while another group of people are ready to book. If you serve all these people the same ads, you won’t get the best results.
1. Define your funnel stages
There are four main stages to a hospitality funnel: awareness, consideration, conversion, and loyalty. Reaching leads at each stage requires different messaging and targeting. That’s where audience segmentation comes in.
2. Segment your audience by intent
Since each lead needs to be given a different message, it’s crucial to segment them by intent first. For example, the dreamers are people who search for “things to do in X city,” “best beach getaway,” and “romantic weekend destinations.”
The comparers search for “hotel vs. motel in X city,” “4-star stays in X city,” and “Airbnb vs. boutique hotel.”
The bookers search for a specific brand + location + dates.
Each audience segment should be served different ad copy, different offers, and of course – different landing pages.
3. Measure results according to stage
Finally, you need to measure results in several ways, like impressions, click-throughs, content engagement, and email signups. This will give you the bigger picture regarding how your ads are working (or not). For example, to measure the conversion stage, look at bookings, CPA, and revenue per booking. For the loyalty stage, look for repeat stays or referral leads.
Once you know how you’ll segment your audience and track the results, you can allocate your budget smartly. Otherwise, you risk overspending on high-intent leads and ignoring the long-term value of leads in earlier stages of the journey.
If you only bid on keyword phrases like “hotel room booking tonight,” you’ll miss all the people researching and thinking about their vacation. These people can convert, too, even if it doesn’t happen in the moment. They’re worth pursuing. You can capture their email, get them to like your social media pages, and you can also use remarketing to serve them additional ads.
The following are the general types of keywords you want to focus on:
· Broad/discovery keywords. These keywords will reach people in the awareness stage. Phrases like, “Best beaches in [location],” “Top things to do in [location],” and “Travel inspiration [country].” When you use broad modifiers (like “top,” “best,” “where to stay”) you’ll attract people in the research stage.
· Middle-funnel comparative keywords. These are phrases like, “Boutique hotel vs. Airbnb in [location],” “Hotel deals vs. motel,” and “Hotel amenities comparison.” With phrases like these, people are narrowing down their choices. The right PPC campaign can help them pick your business.
· Branded and high-intent booking keywords. These keywords reach people further down the funnel. Phrases like, “[Your hotel name] rooms,” “Hotel in [location] near [landmark],” and “cheap hotel [location][dates].” These phrases typically provide the highest conversion rates but can be competitive, so they may cost more.
· Negative keywords. To prevent wasted ad spend on irrelevant clicks, you can add certain keywords to your negative keyword list. This ensures your ads won’t show up when people search for these terms. Common negative keywords used in the hospitality industry include, “Free stay” and “Jobs at [hotel].”
Since most hotels and motels stick with keywords that target people ready to book, you can expand your reach by running ads for people in other stages. Just make sure you have a system in place to nurture your leads so they don’t go cold.
What you say matters just as much as when you say it. Copy that works for someone researching won’t work for someone ready to book with you. Every part of your ad needs to match intent, including the imagery, tone, copy, and offers. Here’s how to reach each stage:
· Awareness stage ads. At this stage, people will respond to emotional and inspirational copy. Phrases like, “Discover tranquil stays in the mountains,” or “Unwind by the sea.” Use imagery to provoke desire. Beautiful views and relaxing room setups work like a charm.
· Consideration stage ads. These people need more information, so hit ‘em with your amenities (Wi-Fi, breakfast), comparisons, reviews, ratings, and testimonials. Show them visuals of your accommodations and the local area.
· Booking/conversion stage ads. Urgency works best here. Phrases that get people to click to book now, like “Limited rooms available,” and “Book now and save.”
· Loyalty stage ads. Guests who have stayed with you before, even just once, are more cost-effective to convert again compared to chasing down new customers. Create some ads for these people by highlighting perks, upgrades, and exclusive deals they can’t get through other places. For example, you can use lines like:
“Book direct for free late checkout,” “Exclusive returning guest discount,” or “VIP upgrade on your next stay.” It also helps to use personalized copy like, “Welcome back to [your hotel name].” along with imagery of your best amenities.
Loyalty ads drive repeat bookings and increase lifetime value by bringing people back.
· Remarketing and nurturing prospects who got away. In addition to targeting people in all funnel stages, you want to bring people back who clicked but never booked or signed up for your email list. Run retargeting ads to show them what they looked at and offer them incentives or discounts. This is a great time to leverage social proof.
By matching your ad content to meet potential leads where they are in their journey, your ads will be more relevant and you’ll get more conversions.
Having a great ad doesn’t necessarily mean it will drive conversions. If your landing page is confusing or the booking process is clunky, you’ll lose people. That’s why landing page optimization is often where people see the biggest gains.
As a foundation, create a specific landing page for each target audience. You need a dedicated landing page for ads that target each funnel stage. Landing pages should be simple and clear and should be free from all distractions (like links and menus) that invite a user to click away. You want one offer and one call to action.
Social proof is critical in the hospitality industry. Show guest reviews from Tripadvisor, Google, Trustpilot, etc. It also helps to show photos of real guests enjoying their stay (with their permission). Showcasing reviews will reduce anxiety and hesitation, especially for people comparing you with other options.
If your landing pages show pricing, make sure you’re up front about all fees. Be clear about what’s included, like tax, breakfast, and service fees. People hate hidden fees. If a guest’s experience doesn’t match the impression they get from the page where they booked, they’ll probably leave a bad review.
Talk to your website developer and have them trigger a follow-up email that goes out to people who start filling out a booking form but stop. The email should show them what they left behind and you can sweeten the deal by offering a small discount or other incentive.
Having a smooth flow after a person clicks on your ad can help you convert far more prospects. Everything you can do to reduce friction and increase trust compounds.
To get conversions, your bidding strategy and budget need to align with a variety of factors, including funnel stage and seasonality.
· Increase bids for high-intent keywords, use moderate bids for middle-funnel ads, and go lower for awareness and discovery.
· Watch for online travel agents (OTAs) and large hotel chains that bid on your property’s name or similar keywords. If they undercut you in rate or bid too aggressively, you could end up with arbitrarily inflated costs per click. Research data shows this can cost around 47% more per click.
· Adjust your bids and budget during travel seasons, events, and holidays. During off-peak seasons you may want to stick with pushing awareness.
· Allocate your budget proportionately across all funnel stages.
· Use Google’s automated bidding tool for the conversion stage, but use manual methods for the consideration and awareness stage.
The right bidding strategy will ensure you don’t overspend for low-intent clicks or underinvest in more profitable funnel stages.
PPC is more than search. When you use different channels and ad formats you’ll reach people in a variety of places.
· Search ads (Google, Bing). Search ads capture high-intent demand users. They’re great for the conversion and compare phases and can make use of extensions like call, location, and reviews.
· Display and discovery/native ads. Display ads are excellent for the awareness stage. They reach people browsing travel blogs and using apps. With these ads, visuals are everything.
· Social media ads. Platforms like Facebook, Instagram, YouTube, and TikTok are great for the awareness and consideration stages. They’re especially powerful for remarketing.
· Video ads. Short-form videos can stir emotion, show off ambiance, and be used to create a mini virtual tour. These ads are great for top and middle funnel prospects.
· Email ads. If you’re using email marketing, offer loyalty deals and off-peak discounts.
Paid search on social media converts better in hospitality than it does in other industries.
Location matters in hospitality. Geotargeting can significantly improve your conversions and reduce wasted ad spend. You can use radius bids and location extensions to target people looking for accommodations within a certain radius.
It pays to bid higher for people in feeder markets and origin cities during the holidays. You can also target departure cities for Arbnbs if that’s relevant to you.
In your ad copy, include local cues like “Only 30 mins from downtown,” and “15 minutes from airport. If you know your audience well, include the origin city (“Fly in from Seattle & Stay with us just outside Olympia”).
When offered by the ad platform, use local extensions to note your address, phone number, and any other elements offered. This will generate more bookings from mobile users.
Most people who click your ads or visit your website won’t book right away. Retargeting will help convert these “warm but not ready” leads into guests eventually.
When you target people who visited your site without converting, show them ads with refreshed offers like a free breakfast or an upgraded view. Visual reminders will help bring them back.
Show the specific rooms and properties to the prospect so the ad feels personalized. Use tools like Google dynamic remarketing and Facebook Product Ads.
For guests who did convert, show them additional special offers and upgrades. Keeping them in your funnel will make future conversions easier.
It’s crucial to know when to pull back, push forward, test more, or scale.
· Define clear ROI goals. Know your target Cost-Per-Acquisition (CPA), Return on Ad Spend (ROAS), and guest Lifetime Value (LTV). If your ad spend yields bookings but loses money, it’s not working.
· Perform weekly and monthly audits. Refine keywords, ad creatives, and keep testing.
· Scale what works. Once you have a campaign producing consistent returns, increase the budget there while watching for diminishing returns.
· Adjust your offers and pricing. If conversion rates drop or your CPCs rise, start offering special packages like early-bird deals and loyalty perks.
The average travel and hospitality conversion rate for search is 3.55% so if you’re under that, there’s room for improvement. If you’re over that, scale carefully.
If you’re ready to transform your PPC campaign into a reliable machine that fills your rooms and builds a solid pipeline for the future, we can help. At PPC.co, we specialize in creating full funnel PPC strategies for hotels, motels, and Airbnbs that convert into bookings, repeat guests, and long-term loyalty. Contact us today and let’s craft a PPC strategy that drives bookings and turns first-time guests into lifelong customers.
If you’re running paid ads to promote your web hosting services, your landing pages are the core of your funnel. You can run a killer campaign with the perfect keywords and nail your targeting, but if your landing pages aren’t optimized to convert, you’re wasting money.
Your pay-per-click (PPC) ads need to capture attention immediately or you won’t get clicks. But web hosting is a highly competitive market and your landing pages need to be top-notch to turn those clicks into paying customers. To accomplish this, each page has to prove your value in seconds, overcome objections before they’re raised, and guide visitors toward signing up.
PPC strategies for generating web hosting leads apply whether you’re running your own company or building a business as a reseller. In this guide, we’ll walk you through the critical elements that make the difference between someone who buys and someone who clicks out of curiosity and bounces.
Generating leads from PPC ads starts with understanding user intent. For example, someone who clicks an ad for “best web hosting for small business” isn’t looking for the same thing as someone searching for “cheap web hosting.” They might both end up buying the same plan, but you have to sell your services differently to each group. Each lead needs to think, “this hosting plan is for me” when reading your ads and landing page. As such, you need to alter the language to speak directly to each group’s pain points, desires, and fears.
It’s worth pursuing multiple markets, but each requires a unique strategy. Success requires segmenting your traffic by creating separate landing pages for each group and then crafting ads and offers specifically tailored to those groups based on their intent. For example, you want to run separate ads with corresponding landing pages for each of the following keyword groups:
· “Reliable small business web hosting” – these leads are small business owners looking for a web host that has decent uptime and won’t go offline for a few hours every month.
Your ad and landing page copy should focus on reliability, uptime, and access to tools like email, page builders, security, and customer support.
· “WordPress hosting” – these leads aren’t tech savvy and want hosting that offers one-click WordPress installations. However, they aren’t necessarily looking for the quick installer that comes with cPanel. That’s far too complex for this group. They want a fully managed WordPress hosting account with a user interface that makes managing every WordPress installation a breeze.
To capture this group, your ad and landing page copy should focus on simple installation, easy migration, templates, automated backups, managed maintenance, and accessible support.
· “Cheap web hosting” – these leads are looking to save money and will likely sacrifice features for the right price.
Your ad and landing page copy should focus on your prices, discounts, and deals first, followed by elements like reliability and features.
· “Reliable web hosting” – these leads prioritize reliability over everything else.
Your ad and landing page copy should focus on your uptime guarantee, security, accessible support, and anything else that tells leads your servers aren’t going to crash or get hacked every week.
These are just a handful of examples of what search phrases can tell you about a user’s intent. To maximize leads, it’s crucial to segment your market based on intent to reach each group with customized marketing messages.
As with any market, before you type a single word, analyze your competition to know what you’re up against. Your competitors are bidding on the same keywords, targeting the same customers, and many are throwing down some serious cash. If your landing pages aren’t top-notch, you’re not going to make it.
Here’s how to research web hosting competitors:
· Dissect their traffic sources. Use tools like Ahrefs or Semrush to find out where they’re getting traffic. If you’re not using these platforms yet, it’s time to start.
· Copy their offers (but not specifically). Analyze their headlines, subheadings, CTAs, and packages/plans. Use this information as inspiration to build your landing pages and offers, but don’t copy anything word-for-word. Then, see what you can improve.
If your goal is to create better offers, keep in mind that hosting companies offer mid-tier plans that don’t make financial sense as part of a marketing strategy to get people to buy a more expensive plan. If you don’t use this strategy, it could result in fewer sales.
· Look for their hooks. What emotional buttons are they pushing? Security? Speed? Price? Support? Take their hooks and craft even better ones. For example, if their hook is “Hosting for $2.95/month,” take that up a notch to “Hosting that won’t crash - $2.95/month.”
· Read all their reviews. Take a deep dive into what people are saying about your competitors on sites like Reddit and Trustpilot. Negative customer reviews will tell you exactly where your competitors are failing, and those are the pain points you can solve (and advertise). For example, if a one of your competitors has an awful support ticket system, make it clear that you have superior-level support. For example, “No more ticket system nightmares – talk to a real human 24/7.”
Researching your competitors is the best way to avoid having to reinvent the wheel each time you need to build a landing page. It will give you the foundation needed to meet and exceed your competitors’ offers.
Your landing page headline is your first impression. If it doesn’t capture attention and resonate immediately, the rest of your content won’t matter. According to research from the Nielsen Norman Group, 79% of users only scan web page content and don’t read word-by-word. To capture attention, your content has to include scannable text, and that’s where your headlines shine.
When users scan web pages, they scroll while taking in headlines and subheadings in addition to bolded text and bulleted lists. But if your headings aren’t convincing, they won’t scan the rest of your content.
No matter what market you’re going for, craft your headlines to be value-and-benefit-driven. For example:
· “Lightning-fast hosting for growing businesses” is more effective than “Shared hosting plans.”
· “Get your website live in [time frame] – no tech skills needed” is more effective than “Build your website with us”
· “Affordable hosting that scales with your business” is more effective than “Business hosting plans.”
These are general guidelines – you’ll need to split test specific headlines to see what works best.
Landing pages generate more conversions when they load fast and aren’t cluttered with distractions and opportunities for people to click away from the page. Strip your landing pages down to simplicity. Remove sidebars, footers, links, and anything else that will allow users to escape from the conversion path. Most importantly, eliminate the main navigation menu to keep people on the page.
As previously discussed, most people scan content and don’t read it word-for-word, which means your landing pages need to give users something to focus on as they scroll and scan. This can be accomplished with meaningful headlines and subheadings, bolding important words, breaking up text into smaller paragraphs, using bulleted and numbered lists, and containing features and benefits inside visual comparison boxes.
One important feature of a successful landing page is that it provides limited options. If you give people too many choices they’ll struggle to make a selection. Whatever you’re offering, make it simple and limited. For example, say you have 20 different hosting plans spread out across shared hosting, dedicated servers, and VPS plans. Instead of listing all 20 plans on one page, list the three categories and link them to separate pages that detail all the relevant plans. When you create your PPC ads, run specific ads for each category of hosting rather than a generic ad for better results.
It’s not your amazing services that sell – it’s the packaging. In this case, it’s how you present your offer. Mediocre web hosting wrapped in a great offer will beat great web hosting wrapped in a boring offer every time.
Web hosting offers tend to do well with limited time offers that create a sense of urgency for the user to act now. Deals that end at midnight or offers only available to the first 50 signups can increase conversions. Just make sure you actually end those offers when claimed, and limit signups as advertised to avoid being fined by the FTC.
If you don’t know how to craft a compelling offer, look at what your competitors are offering and make sure your offer can compete. However, don’t just focus on price and disk space – that’s an old tactic that worked in the past, but today, people want more than generous resources. In fact, the average web hosting client won’t necessarily know or care about how much RAM or processing power your servers have.
Today’s web hosting clients want the following:
· A plan they can use without technical knowledge
· Managed WordPress hosting with automatic installation
· The ability to scale
· Ecommerce options
· High uptime
· Free SSL certificate
· A free domain name for at least the first year
· Site migration services
· AI-powered web building tools
· The option for custom design services
· Automated malware protection
· Automated backups
· A money-back guarantee
With so many unknown and scammy web hosts out there, social proof will go a long way in helping you generate leads. What others say about your business matters more than what you say about yourself. In fact, according to statistics published by Brightlocal, around 87% of people use Google to find reviews before making a purchase.
When people are researching your company, they’ll use customer reviews to determine whether or not you can be trusted. However, you can leverage social proof more powerfully by embedding testimonials right in your landing pages. Instead of bouncing to go look you up on Google right away, many users will read and/or watch your embedded reviews first.
If you’re not one of the top, well-known web hosting companies, you need social proof to gain momentum and trust in the market. Instead of posting images of 5-star reviews, highlight reviews from real people using a name and photo whenever possible. If you don’t have a system yet, you can start collecting video testimonials from sites like Storyprompt and embed them on your website.
Even though you’re selling web hosting services, users need to be told what to do for the next step. That’s where your CTA comes in. Your call-to-action (CTA) needs to be direct, bold, and specific to the targeted user. According to Hubspot data, aligned CTAs convert 202% better than basic ones.
Effective web hosting CTAs are action-oriented, like “Get started,” “Choose plan,” or “Claim your offer now.” For optimal conversions, create a custom action-oriented CTA for each segment you’re targeting.
Since people scroll through content scanning headlines and words here and there, it’s crucial to repeat your CTA throughout your text in a way that makes sense based on the content. For example, place a CTA at the end of each main section, like your pricing plan comparison charts, features overview, and testimonials section.
Mobile optimization doesn’t simply mean creating pages that can be viewed and interacted with on mobile. It requires a strategy for crafting pages that support how mobile users naturally read, scroll, and click. Effective mobile-friendly pages are plain, use limited or no images, don’t use sidebars, and have a sticky menu with a “buy” button so the user doesn’t need to scroll to the top of the page to make a purchase.
Friction makes users bounce fast. Eliminate any kind of on-page barrier that makes it hard or frustrating to get information or sign up for your services. For example, simplify your web forms and only ask for what you need at each stage. The first stage should ask for the basics, like name, email, and domain name. In the next step, ask for billing information. While users will eventually need to fill in all the information, it helps to break it down into stages. In fact, data published by Unbounce highlights a company that increased conversions by 120% just by reducing a form from 11 fields to four.
Another way to eliminate mental friction is to offer a free trial. In terms of web hosting, you can offer a heavy discount for the first month or a no questions asked 30-day money back guarantee.
Finally, include a FAQ section that addresses common questions and concerns transparently. If you can address objections and concerns that are at the top of people’s minds, they’ll be more likely to sign up.
If you’re ready to turn clicks into customers it’s time to hire a professional PPC company. At the end of the day, even the sharpest PPC strategy won’t deliver results if your landing pages don’t pull their weight. Web hosting is one of the most competitive industries around, and that means your pages can’t be average. They need to be fast, persuasive, and laser-focused on turning visitors into paying web hosting clients.
That’s where expert help makes the difference. At PPC.co, we specialize in building and managing high-converting PPC campaigns paired with landing pages crafted to maximize leads. Don’t let your ad budget leak away on clicks that never convert – contact us today and we’ll craft a tailored PPC strategy that maximizes every dollar.
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