Pop-ups have a reputation for being annoying, but that’s not the whole story. Not all pop-ups ads are considered annoying. In fact, pop-ups advertising is highly effective when done correctly – emphasis on correctly.
It’s entirely possible to create pop-ups ads that appeal to your website visitors and add to their experience.
In this article, you’ll learn about 11 effective ways to use pop-ups to get results, but first, let’s explore the science behind why this form of advertising is so effective.
Pop-ups ads work and there’s plenty of proof, including this study performed by Sumo that looked at 1,754,957,675 pop-ups. Based on the results, at 100 visitors per day, the average pop-ups ad will generate about 90 subscribers each month, while a highly effective ad can generate closer to 275 subscribers per month.
The study found the following:
This begs the question: if pop-ups ads are so effective, why does it seem like people complain about them so much?
Isn’t that contradictory?
It might be in part because some people tend to complain about things.
Many people who complain about pop-ups have likely subscribed to those same pop-ups they’ve complained about.
However, there’s another reason: Pop-ups are displayed to every visitor.
Your conversion rate is based on your view rate. Since pop-ups need to be viewed to be closed, they’re basically being seen by 100% of your visitors.
Your conversion rate might be high, but the percentage of people who close your ad will be higher.
The people who complain about pop-ups are likely the ones who aren’t converting, and that’s going to be a large number of people.
Now let’s talk about why pop-ups are effective. There are a few main reasons this form of advertising works so well:
Now that you know why pop-ups are effective, it’s important to grasp some best practices to ensure you aren’t annoying your visitors. Yes, there is a way to deliver effective pop-ups without annoying your visitors.
Even when visitors close a pop-up window, that doesn’t mean they’re annoyed. The best pop-ups will appear smoothly and offer visitors an easy and fast way to close it. Most people only become annoyed at pop-ups that feel intrusive and can’t be closed easily.
You’ll only get improved conversions to your landing pages when people want what you’re offering. Make your offer irresistible and make sure it delivers on the promise. Over-deliver if possible.
Pop-ups become intrusive when they’re not easy to close. Make sure you have a clearly visible “X” in the upper right corner that is fully responsive to both clicks and finger taps on mobile devices. Create a thick, solid colored border around your pop-up to make the “X” more visible.
Don’t be afraid of people closing your pop-up – you want people to close it if they aren’t interested. If they can close it easily, they’ll be more likely to return to your site. If your pop-up is a barrier to accessing your content, they’ll bounce and hesitate to return.
Once a visitor closes your pop-up, don’t display it to them again. Most pop-ups can be programmed to not show up for returning visitors who closed it out, and it’s wise to program yours this way. You’ll lose a chunk of returning traffic if people have to close out a pop-up every single time they visit your website. If you’re running a blog, this will become a huge barrier.
Make sure your pop-up offer is relevant to the content on the page people are viewing.
Your offer might seem relevant to every page, but if you have any specialty pages with content that isn’t a match, turn off your pop-up for those pages or come up with a different offer.
Your offer needs to be clear and understandable right away or people will close your pop-up if they can’t figure out what you’re offering.
Studies have shown that you don’t want to display pop-ups immediately, but you should wait about five seconds. This seems to be the perfect timing. Five seconds allows visitors to understand where they are before they’re asked to sign up for your email list.
There are two elements that should be absent from your landing pages: navigation menus and pop-ups. Visitors to your landing pages aren’t the same as regular web traffic – they’re expecting something specific and a pop-up will be a frustrating barrier to access. For instance, when they’ve already read and clicked on an ad to get to your landing page, they just want to get what they’re after.
Email signup forms generate less conversions when they have more form fields. Many people ask only for an email address, while others ask for a first name as well. The latter is ideal since it allows you to personalize your emails. Three form fields tend to get the most conversions. Ask for more than three pieces of information and your conversions will likely fall.
However, getting fewer conversions isn’t always bad. Just because someone signs up for your free offer doesn’t mean they’re your market. You want to discourage some people from signing up when they’re not your target.
Exceptions to this rule vary depending on your industry and target market. For example, if you’re targeting professionals who must hold a specific credential, you’ll want to ask leads to identify their credential on your signup form for two reasons: First, this will help you disqualify leads that aren’t your target market. Second, you segment tag leads based on their credential, which will help you market to specific sub groups.
A click trigger pop-up appears when a visitor intentionally clicks on a link or image. The advantage to this method is that your visitors want the information provided by the pop-up since they have to click to get it. It should be no surprise, then, that click triggers convert 12 times better than standard pop-ups.
This pop-up will show up when a user shows intent to leave your website. An exit-intent pop-up is usually triggered when a visitor moves their mouse away from the website and toward the top of the browser.
Most exit-intent pop-ups say something like, “Wait! Before you go, here’s an offer just for you…” and many offer a generous discount. Use this to your advantage because exit-intent pop-ups work!
This is similar to the exit-intent pop-up, but with a conditional twist. This pop-up will only show up if a visitor has an item in their cart when they start to leave the page. With nearly 70% of all shopping carts abandoned, you want to capture as many sales as possible by bringing people back to complete their purchases.
You won’t capture everyone, but you will capture some people. The reason you won’t capture everyone is simple: not everyone is looking to buy.
Many people add items to their cart to compare prices, get shipping quotes, and some use shopping carts as a “wish list.”
Although word around the ‘net is that pop-ups are annoying, now you know that’s not the case. It’s not that pop-ups are annoying – it’s that improperly implemented pop-ups are annoying. And by following the best practices outlined in this article, you can craft effective and unwanted pop-ups ads that will capture more signups from your target market while avoiding annoying those who aren’t interested.
Your revenue is directly tied to your ability to generate targeted leads, and pop-ups are one of the best ways to get those targeted leads.
When you have a desirable product or service, your ads will be welcomed by your visitors and they’ll be happy to sign up for your email list.
To recap: when your goal is to generate leads, pop-ups will prove to be an invaluable addition to your site. When properly implemented, pop-up ads will help you capture leads that you can nurture to conversion in order to generate the revenue you deserve. If you haven’t yet implemented this effective advertising strategy, there’s no better time to start than right now.
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Pay-per-click (PPC) advertising isn’t an optional marketing accessory – it’s a serious tool for law firms that want measurable results fast. Whether your practice areas involve personal injury, criminal defense, family law, federal crimes, or estate planning, PPC gives you access to leads who need your services now. But throwing money at Google and Facebook without a plan will only drain your budget. If you’re tired of seeing competing law firms outrank you, this guide is for you.
Let’s explore the 10 key aspects of PPC campaigns that will bring you paying clients without wasting your ad spend.
PPC only works if you get the foundation right. That means finding keywords and phrases that your ideal clients type into search engines when they need help. If you choose the wrong keywords, you could end up wasting your ad spend fast. Law firm PPC is highly competitive and one of the most expensive PPC markets around. Small mistakes can cost a lot of money.
To get this done, use keyword research tools like Google Keyword Planner, Google Autocomplete, and Semrush to get a list of 30-50 keywords related to your location and practice area.
Remember that PPC keywords will differ from general keywords used to get traffic to your website. You’re paying for each click, so for PPC, you only want to target keywords that indicate the user is likely to become a paying client. High-intent keywords are the ideal target, like “DUI attorney” or “drug charge defense attorney.” These phrases indicate the user is facing charges and needs an attorney now.
Use long-tail keywords related to your practice areas. These are phrases like, “how to beat a DUI charge in [state],” “how much does a child support lawyer cost in [county]?,” and “what should I do after being arrested for [offense]?”
Long-tail keywords are less likely to be cannibalized by your other paid ads, AI-generated summaries, and featured snippets. They’re also more likely to send you hot leads who become clients.
When a user searches for the phrase “how to beat a DUI charge in California,” the algorithm will know the user’s zip code, and will serve them ads for local DUI law firms who have successfully optimized their ads for DUI-charge-related phrases.
Avoid generic keywords, like “lawyer in [city].” While there’s a possibility someone searching for a generic lawyer might need your services, there’s also a chance they’re looking for someone outside of your practice areas. It’s not worth wasting ad spend to find out.
Understand that optimizing your ads for certain searches doesn’t necessarily mean using those exact words in your copy. For example, to optimize for the search “DUI attorney near me,” you’d use the phrase “DUI attorney” and include locations by city name, county, or zip code. You don’t need to include the words “near me” because ad algorithms interpret those words as a command to return local results. Google is good at discerning intent from searches.
Your PPC ads should direct users to a specific landing page created just for that ad. Don’t send people to your home page because it will make conversions harder. Home pages are too generic and will break the user’s sense of continuity and flow.
Each landing page should be specifically relevant to the user’s search query. For example, if your ad talks about services related to divorce, clicking should send users to a web page that outlines your divorce-related services.
Most attorneys create one page for every practice area and send paid ad clicks to those pages. This strategy is good since it serves visitors regardless of their origin. However, in order to track PPC ad conversions, it helps to have landing pages that don’t show up in search results and only get shown via ads. All you need to do is make a copy of your practice area pages, give them friendly URLs, and use them for your ad destinations.
A good landing page will encourage the user to call your law firm right away. To accomplish this, you need the following elements:
Your landing pages serve one purpose: to get users to call your law firm. With that in mind, make sure your phone number is visible on every page above the fold, preferably in your header. To make it clickable use the following markup:
<a href="tel:1234567890">(123) 456-7890</a>
Use this markup for every instance of your phone number throughout your website so mobile users can click to call. This seemingly small convenience will get you more leads.
People need a reason to trust you, so include client testimonials, previous settlement wins, Google and Trustpilot reviews, and links to your Avvo or Martindale profile.
Your copy should aim to convert clicks into leads that either contact you via phone, a contact form, or chat bot. Don’t be wordy – mention your specialty, location, what makes you different, and instruct people to contact you now. For example, your drug charge landing page might state you have 20+ years of experience and that you offer free consultations. Copy doesn’t need to be long to be compelling. For law firms, shorter is better – people don’t have time to read an essay when they’re just trying to get help.
Your CTA should be visible above the fold and on every page throughout your website. It should be clear, short, and direct. For example, tell visitors to call you for a free case evaluation.
Paid ads only work when you’re willing to spend money. If your daily budget isn’t high enough, your ads won’t get served to many people. To increase your impression share and therefore increase ad visibility, you need a good ad Quality Score and a decent budget. Higher bids can push your ads into favorable positions, which can increase your click-through rate (CTR) and generate more conversions.
Legal keywords can cost more than $100 per click, so you need to invest in your ads. However, if you’re doing ads on your own, start with a conservative budget and ramp up once you identify the campaigns that are converting. If you’re working with a reputable PPC agency, you can go all-in from day one without worry.
Even though lawyers typically pay more per lead than other industries, PPC ads are still considered a low-cost, effective form of marketing. Compared to other options, paid ads are cost-effective and excellent for capturing relevant leads immediately. As long as your ads are running, you’ll get clicks to your website.
When you identify your high-performing ads, cut the fat and pause keywords or ads that are underperforming and reallocate that money to your winners. PPC ads need to be managed weekly to ensure optimal performance.
The time your ads run matters; not every hour in the day is equal. There’s no need to advertise 24/7 unless you’re going to answer calls at 3:00 a.m. People might call you, get your voicemail, hang up, and call someone else in the morning. Even if you have a contact form on your website, someone who is stressed out and facing serious criminal charges may not go back to your site to look for an alternate way to contact you. They’ll go to bed and search for someone else in the morning.
So, what are the best hours to run ads? Most law firms see the most conversions during business hours and early evenings, so that’s when your ads should run in local time. Schedule your ads to run during peak hours for mobile searches. This is easy with Google Ads. To avoid paying for junk clicks, turn off your campaigns on holidays, weekends, or hours you aren’t available unless you have someone ready to take calls.
Location targeting is how you’ll get better conversions. You only want people in your local service area to see your ads, but you need to tell the ad platforms where you want your ads to be served.
Target high-value zip codes based on income, need, and proximity. If you work on a contingency basis, you might want to target people regardless of income since you’ll get paid if and when you win their case. However, if you don’t work with contingency fees, you need to be specific about your targets.
It’s equally important to exclude irrelevant locations from your ads. If you notice you’re getting clicks from neighboring states or areas you don’t serve, set your negative geotargeting rules to block them.
To get more clicks from relevant leads, use location-specific copy in your ads. Mention your city or county in the ad headline to catch people’s attention.
Negative keywords are your secret weapon for reducing wasted ad spend on irrelevant clicks. Add negative keywords that would indicate a user is not searching for actual legal services. For example, standard words like “free,” “pro bono,” “advice,” “template,” “blog,” “forum,” or “DIY” are a good place to start. People searching for these words are unlikely to become paying clients.
Other negative keywords to include are phrases and words that:
· Indicate a person is just looking for information or resources, but they don’t need a lawyer
· Are related to legal areas outside of your practice areas
The back end of your PPC platform will track clicks, but you need to track leads. The easiest way to do this is by hiring a PPC agency to manage your entire campaign from top to bottom. However, if you’re running ads in-house, here are some tracking strategies:
· Use call tracking software. You need to know which ads are generating calls. Tools like CallRail and WhatConverts will show you exactly where your calls are coming from.
· Tie form submissions to campaigns. If you just collect general form data, you won’t know where people came from. Connect each form to the ad group or keyword so you can track clicks and conversions.
· Ignore vanity metrics. A high click-through rate doesn’t mean much if you’re not getting conversions. Focus on cost per lead and cost per signed case. If your CTR is exceptionally high compared to conversions, adjust your campaign until you get better results.
Remember that you can’t improve what you don’t track.
While some people will call right away, not everyone looking for legal help will convert immediately. People facing criminal charges are more likely to make immediate phone calls, but when the matter isn’t urgent, people tend to research their options for a bit. This is where remarketing comes into play.
Remarketing ads help you convert more leads by targeting individuals who have already interacted with your ad or website, keeping your law firm at the top of their mind. You can customize your ad based on the web pages they visited for an even more personalized experience. However, you should limit the frequency so your ad doesn’t follow them for weeks or months.
Google Ads Assets are one of the most under-utilized PPC features, but they’re packed with power that can help you generate more high-quality clicks that convert to leads. The most useful assets for law firms include:
· Lead form assets. If you want to advertise during non-business hours, lead form assets will allow users to fill out a form directly within the ad, skipping the landing page completely. This will allow you to gather leads after hours without disappointing users when you don’t answer the phone.
· Location assets. This will display your physical address, hours, phone number, and map with your ads, including on YouTube. You’ll need a Google Business profile to set this up.
· Call assets. This allows users to call you directly from an ad. It displays a click-to-call button for mobile users, and displays your phone number for desktop users. This only works on the Google Search Network.
If you want to enhance your Google Ads performance, Ads Assets are essential.
PPC isn’t something you want to wing, especially when each click can cost $100 or more. If you’re not getting leads, you need a better strategy. Managing legal PPC campaigns requires a lot of time, constant optimization, and a solid understanding of how to attract leads that will become clients. That’s where a PPC agency becomes your competitive advantage.
At PPC.co, we help law firms build high-performance PPC campaigns that convert clicks into paying clients. If you’re tired of wasting your money and want results you can see, contact us today for a free consultation. We won’t just bring you traffic – we’ll get you qualified leads who need your help now.
When this apartment complex client partnered with PPC.co, their goal was clear: generate more qualified leads through Google Ads. In just 60 days—from January to March 2025—we transformed their paid acquisition performance. Total conversions more than tripled, jumping from 10 to 32, while the overall conversion rate soared by over 300%. At the same time, we drove down the cost per conversion by 44%, delivering significantly more leads at a much lower cost.
By strategically combining Performance Max and high-intent Search campaigns, we not only increased lead volume but improved overall efficiency and ROI. This rapid and measurable improvement underscores the value of data-driven optimization and expert campaign management.
This case study is a testament to what can happen when a well-structured campaign meets expert strategy and continuous optimization. Whether you're launching a new property or looking to boost occupancy in a competitive market, PPC.co delivers real results—fast.
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