Pay-per-click (PPC) advertising has a 200% ROI, and yet many businesses do not get the full advantage of this Digital marketing strategy because they fail to use effective call to action . In fact, 70% of small business B2B sites lack CTAs.
If you want a high click-through rate (CTR) on your PPC ads, you’ll need to craft irresistible call to action. In this article, we’ll go over what PPC call to action are and give you 12 tips on how to make them stand out.
In marketing, a CTA is any language that invites readers to do something. Whether it’s signing up for a newsletter, viewing a website, or making a purchase. Without CTAs, a landing page leaves a potential buyer hanging, without direction on where to go next. That’s why CTAs are so crucial. They turn casual browsers into potential leads and customers. Any marketing effort involves writing the perfect CTA Button.
In pay-per-click (PPC) advertising, CTAs are what drive the click-through rate (CTR). They are what get users to click on the ad. CTAs go hand in hand with PPC. So they need to be compelling.
There are 3 broad categories of CTAs in PPC: those that invite user engagement, those that generate leads, and those that encourage a direct response. Which you use will depend on your ad campaign goals:
No matter which type of Call to action/(CTA Button) you’re after, following some basic guidelines can make them more effective. So without further ado, here are 12 tips on writing the most effective PPC calls to action:
Call to action need to be simple and clear. Tell people exactly what clicking the ad will do. In other words, what you want them to do, e.g. “buy now.” Remember PPC ads have a strict character limit, so you need to make every word count. You can’t afford to be vague or unclear.
Always write digits for numbers as this reduces character count and the time it takes to read the ad, e.g. “24” instead of “twenty-four.”
We recommend sticking to just one 1 Call to action – (CTA Button) line per PPC campaign. That way, your CTA buttons are not competing against each other and your campaign has a clear goal & desired action for the users.
Every Call to Action should get the user to do something. So use strong verbs that convey action. call to action examples, “skyrocket your ROI on SEO marketing Materials” sounds a lot better than “read SEO insights.”
Use words that tap into users’ emotions. After all, people buy with their emotions first, then rationalize their purchase later. This is true even for B2B customers. Try to make them enthusiastic about trying your product by using exclamation points, e.g. “Buy now for 50% off!” If your Call(CTA) is enthusiastic, users are more likely to be.
Creating a sense of urgency motivates users to act. If they feel like the offer is limited, they’ll think it’s now or never. So consider advertising a limited-time sale, offer, or promotion to get their attention. This way, you take advantage of their fear of missing out (FOMO), a powerful motivator.
You might even contrast with something negative, like “stop eating junk and transform your life with an easy diet proven to work by thousands.” Appealing to users’ negative sentiments, like their bad eating habits, is risky and may not always work. But it can be a powerful way to incite action.
Show that there is value behind every Call to action, e.g. benefits, bonuses, or return on investment (ROI). Otherwise, users don’t know whether clicking on the ad is worth their time.
Draw on a unique selling point (USP). Maybe you can offer a free consultation or a free trial. Such offers communicate value to the user by showing what’s in it for them. If it can’t show value, your Call to Action won’t generate clicks. Simple as that.
Say what your business does and the results you get, while keeping it at a high level. This will intrigue customers and make them want to learn more. You don’t want to give away too much, but just enough to spark interest.
Leave cliffhangers. TV shows have mastered the art of cliffhangers to get viewers to keep watching. As humans, we need closure. The same goes for Call to action-(CTA Buttons). Make a promising claim without giving all the details and users will want to learn more.
Humans have an urge to belong. We want to do what we see others doing. Call it the bandwagon effect, following the crowd, or peer pressure. Whatever you call it, it’s here to stay, and your Call to action can leverage it by citing influencers or celebrities, e.g. “Try Lebron James’s work out routine for $10/month.” You can also cite recommendations, endorsements, reviews, and ratings. Together, these are considered “social proof.”
Social proof is the future of marketing. As the modern world becomes more connected, people place more and more value on the opinions of others. Try including social proof for your product or service in your CTA to make it that much more irresistible.
What keeps many from investing in a new product or service is risk. People don’t want something to turn into a waste of time or money. So your CTA should show that they have nothing to lose. Do this by offering a free trial, a money-back guarantee, or no-obligation quote. Users feel more at ease when they know what they’re getting into.
Offering a low-priced or free product in hopes of gaining a new customer is called the loss leader strategy. By marketing a product below its value, you stimulate interest. Then once the user is hooked, you can increase the price. The user will feel more comfortable paying more once they’ve experienced the product’s real value. It’s a win-win.
The internet makes us impatient. We want instant information and gratification. Your Call to Action can tap into this by showcasing instant delivery, e.g. “Get a free demo now.” By including the word “now,” the Call to Action implies that the user won’t have to wait for a benefit. The reward for clicking on the ad will be immediate. This way, you’ll increase your click-through rate (CTR) and generate more leads.
Make your CTA highly relevant to your target audience. It could be masterfully crafted, but it won’t do you any good if it’s targeted at the wrong people. For instance, asking regular consumers to buy B2B software is unlikely to generate much response. You need to match the Call to action to the intended customer.
You can also personalize the Call to Action by drawing on shared interests or using a casual tone. Users want to connect with you before engaging. One way to do this is by writing in the second person. The pronoun “you” implicates the reader, making them feel involved. For call to action examples, “buy the hot tub you deserve” is more appealing than “buy a hot tub.”
Consider the words users type into search engines when looking for your product and tailor your Cal to action(CTA) accordingly. If their searches include action phrase like “free,” “best,” or “near me,” you’ll want your Call to action to reflect that. Try writing “free SEO tool” or “best SEO tool,” for instance.
PPC ads display differently depending on the device. Mobile devices have smaller screens, for call to action examples, so ads have to be smaller. Keep this in mind when crafting CTAs for a mobile audience. Plus, mobile users are usually searching for a quicker answer. So make mobile CTAs short and to the point and try offering an instant solution. You might also enable call extensions for mobile CTAs. That way, clicking the ad automatically triggers a call to your business phone number. When you do this, make sure to set the PPC campaign preferences to only show ads to mobile users. Otherwise, users on other devices will be left at a dead end when clicking your ad.
As for PCs and tablets, search engines, including Google, consider them the same when it comes to PPC ads. Since tablets have only slightly smaller screens than PCs, you don’t need to worry about altering your CTA much between tablet and PC users. Both devices, and PCs especially, allow users to research more easily, so you might leave CTAs that require more time to this audience.
Success with PPC advertising is a matter of trial and error. Perform A/B tests to see what CTAs work best. Call to action examples: you can test different CTA button placements and colors. Generally, the CTA button color should contrast with the blog post & web pages/landing page background color. Test different CTA wordings, word orders, and lengths. The amount of variation is endless.
Though A/B testing different CTAs can be time-consuming, it’s worth nailing down the best one because it could make a huge difference in clicks, conversions, and revenue.
Of course, there are some pitfalls to avoid when crafting the perfect CTA. If you can avoid them, you’re guaranteed to improve your click-through rate (CTR). Here they are:
Having a sensational call to action can make the difference between a failed PPC campaign and a successful one. If you implement the tips above, you can dramatically increase your click-through rate, conversions, and sales.
Need help managing your next PPC campaign? Our experts at ppc.co have over a decade’s worth of experience in everything from Google and Facebook Ads to landing page optimization. We specialize in optimizing your return on ad spend. You name it, we can help. Get in touch to start scaling your business today.
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When you’re a plumber relying on a steady flow of leads to be profitable, it’s not enough to get your leads through word-of-mouth alone. That may work if you’re only a two-person team, but if you plan to grow your business, you’ll need to start marketing your services, specifically with PPC advertising.
Pay-per-click (PPC) ads are a beneficial form of advertising, but they can be a source of leads or a money pit for plumbers. When done right, PPC helps plumbing companies generate targeted leads looking for services, but poorly-crafted PPC campaigns can burn through a budget without results. The good news is with smart targeting, strategic bidding, and continual optimization, plumbers can generate qualified leads at a cost that provides a positive ROI. Here’s how pay-per-click (PPC) advertising is done for lead generation for plumbing businesses.
The biggest mistake plumbers make is targeting a broad area rather than a specific local area. Hitting your target audience by demographic and location will be critical to be most efficient in your PPC ad spend. Even when your company serves customers throughout several counties, you’ll want to create ad campaigns that target each individual city or county. If your ads are reaching people outside of your service area, you’re paying for clicks that won’t turn into paying customers.
An easy way to prevent this problem is to use location targeting inside of your PPC account to set your target location by zip codes, cities, or a custom radius around your main location. This will ensure your ads will only be seen by leads you can actually convert.
You’ll also want to explicitly exclude areas you don’t serve. For example, you might serve a whole county with the exception of a couple cities or neighborhoods because of traffic congestion or licensing issues. Make sure to add these locations as exclusions in your ad campaign settings to avoid wasting money.
The keywords that will bring you the best leads are keywords that signal high intent to purchase. This includes terms like “emergency plumber near me,” “24-hour plumber,” “toilet overflowing fix,” or “fix for busted pipe.” The people who search for these terms aren’t just casual browsers. They’re people who need a plumber immediately.
This type of expert keyword research isn't necessarily rocket science, but it's critical for your rankings in search engine results pages.
Prioritize these keywords and increase your bid to capture more of these leads.
Avoid using the kinds of keywords that will attract people who aren’t likely to hire you for plumbing services. For example, terms like “DIY toilet repair” or “how to fix (fixture)” will rarely lead to calls. People who search for these phrases are usually just looking for ways to fix their own problem, so filter them out.
When people need a plumber, they want to call and get someone out fast, especially if their basement is flooding or they’re dealing with a busted pipe in the house. Google offers call-only ads that let users tap to call you immediately from search results rather than click to visit your website, where they’d need to search for a way to contact you. This ad type alone will increase your conversions.
It’s crucial to use ad tracking tools like Google’s call forwarding or third-party platforms that track which ads generate your phone calls. Knowing what ads are driving your best leads will help you do more of what works and eliminate what doesn’t.
Since most leads will want to call you immediately, only schedule your ads to run when you’ll be available to answer the phone. If you don’t offer 24/7 emergency services and don’t answer your phone at 2 AM, don’t schedule your ads to run until the start of your business day.
Depending on your location and services, you might get more calls on weekdays or weekends. To find out your peak, check your reports to see when you’re getting the most calls and then adjust when you run your ads based on your actual performance data.
Don’t create complicated, wordy ads. Use simple, clear, and direct headlines that speak directly to the problems your leads may be dealing with. They’re going to be drawn to ads that promise to help them with real problems. For example, write headlines like “Broken water heater? Get 24/7 help,” “Clogged drains fixed fast,” and “Overflowing toilet? Get help now.”
In your ad copy, it helps to use location-specific phrases. For example, you might write “Serving Phoenix homes since 2001.” Doing this helps build trust and establishes relevancy.
For Google Ads that send visitors directly to your website, you’ll need to optimize your landing pages for conversion. The following elements are essential:
· Landing page copy that matches your ad. To create a seamless experience, don’t send leads to your home page. Send them to a landing page that matches your ad. For example, if your ad targets people with a clogged drain, ensure your landing page speaks to people with a clogged drain.
· An easy-to-find phone number. Your phone number should be readily visible on every page of your website, including all of your landing pages. The ideal place is in the top right corner of every page header.
· A click-to-call button. It’s easier for mobile leads to click to bring up your phone number in their dial pad rather than forcing them to write down a phone number they’ll need to then dial.
· A call-to-action (CTA). Leads need to be told what to do. Be direct and tell them to call you now for an estimate or to schedule a service call.
Your search ads will only bring you potential leads. Your landing pages are responsible for converting potential customers into paying customers.
To maximize your ROI without wasting money, you’ll want to set a realistic daily budget and scale it only when you know you’re ready. Most local service providers stick with a $10-$50/day budget, but it depends on the industry and your location.
Over time, you’ll find that some campaigns are working better than others. A varied performance can be caused by a variety of factors, and you’ll need to take a close look before making any changes. For example, underperforming keywords and plumbing ads that don’t get many clicks should be paused. However, if your ads are getting clicks, but limited conversions, you’ll want to tweak your landing page copy and/or your offer.
Sometimes irrelevant keyword searches will display your ads, so if you can come up with a list of keywords related to services you don’t provide, you can limit where your ads show up. For example, if you don’t offer sewer camera inspections, make “sewer camera” a negative keyword. If you don’t service septic systems, make “septic” a negative keyword. Doing this will prevent clicks from irrelevant leads.
Local Service Ads appear at the top of Google’s search results above the typical PPC text ads and organic listings. LSAs are pay-per-lead, not pay-per-click, which makes them even more profitable. With LSAs, you only pay when a lead contacts you directly through your ad, either by calling you or messaging you. This is a much safer way to manage your ad spend and generate qualified leads. It’s also an easier way to capture bottom-of-the-funnel leads who need emergency plumbing services.
To set up these ads, head over to Google’s LSA page and click “get started.” You’ll be prompted to go through the setup process, which includes confirming your business eligibility. To complete the process, you’ll need your business license, general liability insurance proof, and at least one Google Business Profile with positive reviews. The system will then ask you to choose the zip codes or cities you serve, list the types of services you provide, and set your weekly budget. Once you submit the form and pass Google’s screening process, you’ll start showing up in results for searches related to your business.
Try to get as many positive reviews on your Google Business Profile as possible since businesses with better reviews tend to rank higher with Local Service Ads. Also, keep in mind that Google tracks your response times, and the faster you reply, the better placement you’ll get. Unlike PPC ads, you can request refunds from leads that aren’t relevant, like leads requesting the wrong services or who are outside your service area.
It’s important to take advantage of these ads because it’s an easy way to get your business listed at the top of search results pages when people search for terms like “plumber near me.” It’s easier than waiting months for SEO to kick in, and it will bring you immediate leads. People will see your reviews and your Google Guaranteed badge, which will boost your credibility.
Getting your business verified by Google will give you a green checkmark next to your business name in your Local Service Ads. It tells customers that Google has personally verified your business, you’ve passed a background check, your insurance has been verified, and Google Ads will back your services with up to $2,000 in reimbursement if a customer isn’t satisfied with your services.
Getting this badge can boost your visibility and credibility, which can get you more clicks, leads, and paying customers. It will also help you rank higher in the list of LSAs.
To get this green checkmark, you need to get approved for Google LSAs. Once you’re approved for LSAs, you’ll get the “Google Guaranteed” checkmark badge automatically. Just make sure you renew your insurance policy on time, maintain a high review rating, and keep responding to leads quickly. If you don’t maintain these things, Google Ads might remove your badge.
You can’t improve what you don’t track. Track your critical metrics, including call tracking, form tracking, and chat tracking. Run regular reports and check in with your ad campaign performance on a regular basis. It will take a little bit of time to gather enough data to make informed decisions, but the sooner you catch underperforming ads, the sooner you can make necessary changes.
It’s important to split test ads to see what elements drive the most conversions. Split testing, also called A/B testing, is where you run two nearly identical ads, but with one small difference between them. The difference could be a headline, colors, an image, the main copy, or the CTA. Once you run the ads long enough, take the winning ad and change one more element to test. Repeat this process by changing just one element at a time to see which version performs better. Use Google keyword planner to help navigate this. When done correctly, your clicks should increase over time.
Getting satisfied customers to review you is crucial, and as previously discussed, it can impact how your Local Service Ads show up. Reviews can also impact how you show up in the Local Pack. The more high-quality, genuine, recent reviews you have, the more likely you are to show up in search results. You’re also more likely to get clicks.
Positive reviews act as social proof that helps customers choose which business to call. You could have the best ad copy in the world, but if your competitor has 150 five-star reviews and you only have 6 reviews from 2019, customers will choose them over you.
It’s easy to get clicks, but getting real leads from search engines– the kind that book your plumbing services – takes work. For plumbers, a strong PPC strategy can make the difference between getting steady jobs or wasting cash. By targeting high intention search terms, targeting narrow service areas, and optimizing your ads, you can create high-performing ads that deliver real results without burning through your marketing budget.
Lead generation is critical for your plumbing business, but when done without a positive return on investment, it's foolish.
Whether you’re new to PPC ads, or you’re tired of wasting money on ads that don’t generate calls, we’d love to help you get real results. Our PPC experts specialize in helping local service businesses in the plumbing industry just like yours attract high intent plumbing leads, reduce wasted ad spend, and grow predictable revenue.
Contact us now for a free evaluation for your lead generation strategies, PPC campaigns and search engine optimization services – we’d love to help.
Pay-per-click (PPC) advertising is the lifeblood of modern digital marketing, a finely tuned machine designed to separate serious advertisers from those who enjoy setting their money on fire. At its core, PPC is about buying attention—whether it’s from Google Ads, Facebook (or should we say Meta?) Ads, LinkedIn’s overpriced clicks, or whatever ad network is currently promising “unprecedented results.” The trick, of course, is making sure that the attention you’re paying for actually turns into conversions, and not just a collection of clicks that lead nowhere.
This guide is for marketers who already know the basics and are ready to squeeze every last drop of ROI from their PPC campaigns. If you’re looking for a “Beginner’s Guide to Google Ads,” this isn’t it. But if you’re tired of watching your ad spend disappear into the void and want to start running PPC like a ruthless efficiency machine, read on.
There’s nothing quite as tragic as a PPC campaign with no clear objective. Running ads without goals is like throwing darts blindfolded—sure, you might hit the board occasionally, but mostly you’re just making a mess. Before you even think about setting up a campaign, define what success looks like. Are you driving leads? Pushing e-commerce sales? Increasing brand awareness (ugh, we’ll get to why that’s usually a waste of money later)? If your goal is just “more clicks,” congratulations—you’ve just fallen for the ultimate PPC scam: paying for traffic that doesn’t convert.
Every campaign should have a quantifiable, measurable outcome tied to business KPIs. That means actual revenue, leads that don’t ghost you, or at the very least, cost per acquisition (CPA) that doesn’t make your CFO break out in hives.
Google Ads is the undisputed king of PPC, but let’s not pretend it’s the only game in town. Depending on your audience and objectives, Meta Ads (Facebook and Instagram) can still be a goldmine—if you’re willing to put up with Meta’s ever-changing rules and the occasional algorithmic meltdown. LinkedIn Ads? Great if you enjoy paying $12 per click for someone who will never fill out your lead form.
And then there’s the rising trend of alternative ad platforms. TikTok Ads are fantastic if you’re targeting Gen Z and have the budget to experiment. Microsoft Ads (formerly Bing Ads) may be the underdog, but they offer cheaper CPCs and a surprising number of high-intent users. If you’re in e-commerce, don’t ignore Amazon Ads—they print money for sellers who get their targeting right.
Google would love for you to just use broad match keywords and let their algorithm “figure things out.” Spoiler alert: this is a terrible idea. Broad match means your ad could show up for searches so unrelated to your business that it’s practically performance art.
Instead, focus on high-intent keywords—the ones that indicate users are actually ready to buy. Long-tail keywords often convert better because they signal more specific intent. The goal is not just to drive traffic, but to attract users who already have their wallets half-open.
Want to know what works? Look at your competitors. Tools like SEMrush, SpyFu, and Google’s Auction Insights let you see what keywords they’re bidding on, which ones they’re ranking for, and—most importantly—where they’re burning money so you don’t have to.
If a competitor is bidding on specific high-intent keywords, that’s your signal to investigate. Either they’re seeing a positive ROI, or they’re making an expensive mistake that you can learn from. Either way, it’s free intelligence.
Great PPC ads aren’t just about catchy headlines—they’re about aligning with search intent, making a compelling offer, and convincing users that clicking your ad is the smartest decision they’ll make today. A well-optimized ad uses clear, persuasive language with a direct CTA, because vague CTAs like “Learn More” are about as useful as a screen door on a submarine.
A/B testing is non-negotiable. Your gut instinct is probably wrong, so test different headlines, CTAs, and descriptions to see what actually drives conversions. If you’re not actively testing, you’re just guessing.
You have about three seconds to convince visitors that they made the right choice clicking your ad. If your landing page loads slowly, looks like it was designed in 2008, or makes users hunt for the CTA, they’re gone.
Your landing page should have a singular focus: conversion. That means no distractions, no unnecessary links, and definitely no autoplay videos that scare people away. A strong landing page aligns perfectly with the ad copy, ensuring a seamless experience from click to conversion.
Nothing kills conversion rates faster than misleading ad-to-landing page alignment. If your ad promises “50% off running shoes” and your landing page is a generic homepage with no mention of that discount, expect a bounce rate that makes your campaign ROI cry. Every landing page should reinforce the ad message, use clear headlines, and make it painfully easy for users to complete the desired action. If a user has to think, they’re already gone.
If you’re still using manual CPC bidding across all campaigns, congratulations—you’re officially working harder, not smarter. Google’s automated bidding strategies have their place, but blindly trusting the algorithm is like handing your credit card to a stranger and hoping for the best.
Smart bidding, when done correctly, can optimize conversions and lower CPA, but it requires constant monitoring. Target ROAS (Return on Ad Spend) and Maximize Conversions can be effective, but only if you have historical data to feed the algorithm. If you’re running a new campaign, manual bidding still gives you more control.
Running PPC without proper tracking is like driving blindfolded and hoping you’ll reach your destination. You need to track not just clicks, but actual conversions, customer lifetime value (CLV), and return on ad spend (ROAS). Google Ads’ built-in tracking is decent, but combining it with Google Analytics, heatmaps, and call tracking will give you a full picture of what’s working.
Scaling PPC isn’t as simple as increasing your budget and watching conversions skyrocket. If you scale too fast, you’ll tank your ROI. The right approach is incremental scaling—gradually increasing spend while monitoring CPA and conversion rates. If your CPA starts climbing faster than your revenue, it’s time to reassess. And if your PPC manager insists that “everything is going great” while your ROAS tells a different story? It might be time for a new PPC manager.
