Pay-per-click (PPC) advertising has a 200% ROI, and yet many businesses do not get the full advantage of this Digital marketing strategy because they fail to use effective call to action . In fact, 70% of small business B2B sites lack CTAs.
If you want a high click-through rate (CTR) on your PPC ads, you’ll need to craft irresistible call to action. In this article, we’ll go over what PPC call to action are and give you 12 tips on how to make them stand out.
In marketing, a CTA is any language that invites readers to do something. Whether it’s signing up for a newsletter, viewing a website, or making a purchase. Without CTAs, a landing page leaves a potential buyer hanging, without direction on where to go next. That’s why CTAs are so crucial. They turn casual browsers into potential leads and customers. Any marketing effort involves writing the perfect CTA Button.
In pay-per-click (PPC) advertising, CTAs are what drive the click-through rate (CTR). They are what get users to click on the ad. CTAs go hand in hand with PPC. So they need to be compelling.
There are 3 broad categories of CTAs in PPC: those that invite user engagement, those that generate leads, and those that encourage a direct response. Which you use will depend on your ad campaign goals:
No matter which type of Call to action/(CTA Button) you’re after, following some basic guidelines can make them more effective. So without further ado, here are 12 tips on writing the most effective PPC calls to action:
Call to action need to be simple and clear. Tell people exactly what clicking the ad will do. In other words, what you want them to do, e.g. “buy now.” Remember PPC ads have a strict character limit, so you need to make every word count. You can’t afford to be vague or unclear.
Always write digits for numbers as this reduces character count and the time it takes to read the ad, e.g. “24” instead of “twenty-four.”
We recommend sticking to just one 1 Call to action – (CTA Button) line per PPC campaign. That way, your CTA buttons are not competing against each other and your campaign has a clear goal & desired action for the users.
Every Call to Action should get the user to do something. So use strong verbs that convey action. call to action examples, “skyrocket your ROI on SEO marketing Materials” sounds a lot better than “read SEO insights.”
Use words that tap into users’ emotions. After all, people buy with their emotions first, then rationalize their purchase later. This is true even for B2B customers. Try to make them enthusiastic about trying your product by using exclamation points, e.g. “Buy now for 50% off!” If your Call(CTA) is enthusiastic, users are more likely to be.
Creating a sense of urgency motivates users to act. If they feel like the offer is limited, they’ll think it’s now or never. So consider advertising a limited-time sale, offer, or promotion to get their attention. This way, you take advantage of their fear of missing out (FOMO), a powerful motivator.
You might even contrast with something negative, like “stop eating junk and transform your life with an easy diet proven to work by thousands.” Appealing to users’ negative sentiments, like their bad eating habits, is risky and may not always work. But it can be a powerful way to incite action.
Show that there is value behind every Call to action, e.g. benefits, bonuses, or return on investment (ROI). Otherwise, users don’t know whether clicking on the ad is worth their time.
Draw on a unique selling point (USP). Maybe you can offer a free consultation or a free trial. Such offers communicate value to the user by showing what’s in it for them. If it can’t show value, your Call to Action won’t generate clicks. Simple as that.
Say what your business does and the results you get, while keeping it at a high level. This will intrigue customers and make them want to learn more. You don’t want to give away too much, but just enough to spark interest.
Leave cliffhangers. TV shows have mastered the art of cliffhangers to get viewers to keep watching. As humans, we need closure. The same goes for Call to action-(CTA Buttons). Make a promising claim without giving all the details and users will want to learn more.
Humans have an urge to belong. We want to do what we see others doing. Call it the bandwagon effect, following the crowd, or peer pressure. Whatever you call it, it’s here to stay, and your Call to action can leverage it by citing influencers or celebrities, e.g. “Try Lebron James’s work out routine for $10/month.” You can also cite recommendations, endorsements, reviews, and ratings. Together, these are considered “social proof.”
Social proof is the future of marketing. As the modern world becomes more connected, people place more and more value on the opinions of others. Try including social proof for your product or service in your CTA to make it that much more irresistible.
What keeps many from investing in a new product or service is risk. People don’t want something to turn into a waste of time or money. So your CTA should show that they have nothing to lose. Do this by offering a free trial, a money-back guarantee, or no-obligation quote. Users feel more at ease when they know what they’re getting into.
Offering a low-priced or free product in hopes of gaining a new customer is called the loss leader strategy. By marketing a product below its value, you stimulate interest. Then once the user is hooked, you can increase the price. The user will feel more comfortable paying more once they’ve experienced the product’s real value. It’s a win-win.
The internet makes us impatient. We want instant information and gratification. Your Call to Action can tap into this by showcasing instant delivery, e.g. “Get a free demo now.” By including the word “now,” the Call to Action implies that the user won’t have to wait for a benefit. The reward for clicking on the ad will be immediate. This way, you’ll increase your click-through rate (CTR) and generate more leads.
Make your CTA highly relevant to your target audience. It could be masterfully crafted, but it won’t do you any good if it’s targeted at the wrong people. For instance, asking regular consumers to buy B2B software is unlikely to generate much response. You need to match the Call to action to the intended customer.
You can also personalize the Call to Action by drawing on shared interests or using a casual tone. Users want to connect with you before engaging. One way to do this is by writing in the second person. The pronoun “you” implicates the reader, making them feel involved. For call to action examples, “buy the hot tub you deserve” is more appealing than “buy a hot tub.”
Consider the words users type into search engines when looking for your product and tailor your Cal to action(CTA) accordingly. If their searches include action phrase like “free,” “best,” or “near me,” you’ll want your Call to action to reflect that. Try writing “free SEO tool” or “best SEO tool,” for instance.
PPC ads display differently depending on the device. Mobile devices have smaller screens, for call to action examples, so ads have to be smaller. Keep this in mind when crafting CTAs for a mobile audience. Plus, mobile users are usually searching for a quicker answer. So make mobile CTAs short and to the point and try offering an instant solution. You might also enable call extensions for mobile CTAs. That way, clicking the ad automatically triggers a call to your business phone number. When you do this, make sure to set the PPC campaign preferences to only show ads to mobile users. Otherwise, users on other devices will be left at a dead end when clicking your ad.
As for PCs and tablets, search engines, including Google, consider them the same when it comes to PPC ads. Since tablets have only slightly smaller screens than PCs, you don’t need to worry about altering your CTA much between tablet and PC users. Both devices, and PCs especially, allow users to research more easily, so you might leave CTAs that require more time to this audience.
Success with PPC advertising is a matter of trial and error. Perform A/B tests to see what CTAs work best. Call to action examples: you can test different CTA button placements and colors. Generally, the CTA button color should contrast with the blog post & web pages/landing page background color. Test different CTA wordings, word orders, and lengths. The amount of variation is endless.
Though A/B testing different CTAs can be time-consuming, it’s worth nailing down the best one because it could make a huge difference in clicks, conversions, and revenue.
Of course, there are some pitfalls to avoid when crafting the perfect CTA. If you can avoid them, you’re guaranteed to improve your click-through rate (CTR). Here they are:
Having a sensational call to action can make the difference between a failed PPC campaign and a successful one. If you implement the tips above, you can dramatically increase your click-through rate, conversions, and sales.
Need help managing your next PPC campaign? Our experts at ppc.co have over a decade’s worth of experience in everything from Google and Facebook Ads to landing page optimization. We specialize in optimizing your return on ad spend. You name it, we can help. Get in touch to start scaling your business today.
Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.
Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.
When you want to use paid search marketing platforms, Google Ads often leads the list. Because of its versatility, simplicity, and popularity, it’s obvious why it’s a popular choice. But when you drop all of your PPC advertising money into one marketing strategy, you could lose some leads.
That’s why some businesses explore paid advertising marketing outside of Google, with many turning to Linkedin Ads.
Google Ads and Linkedin Ads are highly efficient ways to market your products and services to businesses and consumers. But each marketing channel has its advantages and disadvantages. Whatever you choose, make sure you discuss the matter with your web development company.
Below is a closer look at each option.
We think it’s reasonable to conclude that Google reaches a vast audience worldwide – its ad reach is a stunning 4 billion people. Google search handles about 70% of desktop searches, and many companies report that they get about 90% of their organic traffic from the search engines. Also, up to 95% of the mobile search market comes from Google.
People use Google’s search a lot, and having the ability to target search terms with specific search ads is a massive benefit of Adwords. People tend to search for very specific things in Google, so if you can customize your Google advertising for your targeted audience, you’ll receive plenty of leads.
So, we can assume that most people’s targeted audience uses Google to some degree. That’s a massive advantage for companies when they want to target an audience.
However, businesses that want to narrow down their search may have issues getting their Google ads settings right with both Google Ads. And if you blunder when segmenting your audiences, your digital ad campaign could suffer.
LinkedIn features a narrower audience – 500 million users – namely businesses and business professionals. But this more limited audience makes it the perfect place for effective B2B marketing. LinkedIn lets marketers serve online ads to decision-makers and vital audience members in several ways.
Summary: For B2B firms that want to reach decision-makers, Linkedin is a terrific advertising platforms. If your B2C company intends to increase its reach, Google Ads could be the best fit.
When you target your audience with Google Ads, you have a few options: location, affinity, technology, buyer behavior, demographics, and interactions with your app or website.
No matter how much you know about your buyer, you may struggle to avoid clicks from worthless leads that cost too much.
In some cases on Google, people may not even know what they’re looking for. You can try to advertise to your desired targeted audience on Google Ads, but it can be challenging to get to the precise people who will most likely buy what you sell.
When people sign up for LinkedIn, they usually provide many details, such as their occupation, title/job title, experience, industry, education, interests, and more. All of this information can be leveraged for great advantage when you start your marketing campaigns.
Also, LinkedIn users can join many groups, start conversations, and obtain followers. The data is priceless when you want to target a specific audience and market to them. LinkedIn also has a Matched Audience that helps advertisers match their email marketing lists and website visitors with users on LinkedIn.
Many marketing experts think that LinkedIn Ads offer more value. LinkedIn has refined targeting, and you can make your product known to them so that you can tell them about something they didn’t know existed.
Summary: For B2B and B2C companies looking for a broad audience, Google Ads has enough targeting features. But for B2B firms that want to target specific groups, LinkedIn Ads has about 100 segmentation methods for micro targeting.
When you want lead generation, Google Ads has a broader reach and is the most effective. First, you can bring in a lot of prospects to your site without breaking the bank. The audience you’re after on Google visits the search giant with the idea to find the best product or service. This makes generating leads easier.
Getting leads from LinkedIn can be more challenging. Users of the platform may sign in to read industry news or talk to group members. No matter how perfect your ad is, viewers may not be in the mood to buy anything.
That said, Linkedin has a way to target ad leads through in-site messaging, which can generate plenty of leads.
When it comes down to dollars and cents, LinkedIn Ads usually are more pricey than Google Ads. As in Google, you can select cost-per-click or cost-per-impression.
LinkedIn also features a cost-per-send for InMail advertising. Typically, you’ll pay about $5 for each click, $6 for 1,000 impressions, and .80 for each send.
With Google Ads, the average CPC is $1. But to leverage that low cost, you need to work on your audience segmentation. If you don’t your ROI may be below what you want.
Summary: Advertising budgets for each platform depends on several factors. On average, Google Ads cost less than LinkedIn Ads. If your B2B company has a tight budget, you may want to focus on a limited variety of LinkedIn ads instead of a broad range of Google Ads.
So should you advertise with Google Ads vs LinkedIn Ads? Yes!
What we mean is, it depends. The correct choice depends on your budget, product or service offered, marketing goals, and target audience. You should not assume that when you need a digital marketing campaign, Google Analytics Adwords is the only choice.
It’s critical to evaluate the market, understand who your buyer is, and make a data-driven decision about the best marketing platform to reach your well-defined goals. One type of company might do better with Google Ads, and another may find LinkedIn Ads preferable.
The great news is you don’t need to choose between the two platforms. Many businesses use both, as well as Facebook, Instagram, and others. If you have the budget, it may pay off to diversify your paid search advertising to get the best ROI.
Pay-Per-Click (PPC) Digital marketing is a classic marketing strategy that’s commonly used to supplement organic web traffic, but it’s hardly the most straightforward way to increase your site’s audience. In fact, from a technological perspective, it’s a rather fussy practice. That’s why brands that want to include a PPC marketing strategy in their overall strategic decisions need to work with an experienced agency. Agencies facilitate ad distribution, track clicks, and calculate fees – and the best ones can help their clients thrive. Unfortunately, there are a lot of subpar agencies and bad actors out there, and you need to know how to spot them.
So, how do you know if it’s time to fire your PPC agencies? Keep an eye out for these 9 red flags. They could indicate you’re working with the wrong agency and that it’s time to make a move.
Companies leave their PPC agencies behind for all sorts of reasons, but according to a 2015 report by the Society for Digital Agencies (SoDA), the most common reasons include outgrowing the agency’s capabilities, cost overruns, and dissatisfaction with their strategy. These are all valid reasons, and ultimately many of them can be reduced to an agency’s failure to generate any or enough growth. After all, disliking the agency’s strategy isn’t likely to be much of a problem if that strategy is generating major growth. Similarly, a brand is unlikely to view itself as having outgrown the agency is their accounts continue to grow.
Ultimately, what these different reasons for firing PPC agencies demonstrate is that, any way you slice it, no one wants to work with an agency that isn’t making them money. So, while it might take a little while for your PPC ads to gain traction, if you’re not seeing growth based on the launch of or changes to your PPC campaign, it’s time to move on to a different agency.
While most brands work with a PPC advertising agency to run their campaigns, it’s not only possible but advisable for you to set up your own accounts with the major PPC advertising platforms, which include sites like Google AdWords, Yahoo, and Facebook. Still, if you’re not the most technologically savvy, it can be tempting to let your agency do it for you. Don’t give in to the impulse. Instead, ask them to guide you through it so that you can ensure that you’re the one with owner access rights.
Unless you have the owner access rights to your company’s PPC accounts, you can’t be sure you have unmediated access to your campaign metrics or feel good/ confident that you’ll be able to transfer your accounts to another agency or bring them in-house if needed. In other words, your agency could be misrepresenting best results to you or could refuse to relinquish control if you end your contract. You need to retain those rights and then give your PPC agent the appropriate permissions to manage your campaigns. If they balk at this arrangement, show them the door.
Typically, when you look at your company’s profile on a site like Google AdWords, you’ll see that your PPC agency has set up specific goals to help your business grow. These commonly include such metrics as Cost Per Acquisition, Return On Advertising Spend, and Cost Per Lead, though there are plenty of other valuable metrics that are worth tracking. Such measurements assure you that you’re spending your Digital marketing money in the right place, help you budget for ad spending, and offer insights into what’s working and what isn’t.
Unfortunately, you’ll occasionally encounter PPC advertising agencies that fail to set up these metric reports, and they’re not to be trusted. Even if they claim to be using an in-house system, it’s your right to demand they use the standard reporting system for each PPC platform and to fire them if they refuse to. Dashboard-based metrics exist to provide consistent measurements regarding the success of PPC campaigns ad those are the numbers you want to reference.
In a similar vein, some PPC advertising agencies skip the core metrics noted above in favor of less valuable but more appealing “vanity metrics.” Vanity metrics don’t help your business make money and they offer limited insight into your operations. Examples of vanity metrics include any campaign value based on impressions, engagement metrics that don’t drive conversions, and even many of the behavior-based metrics that used to be considered the gold standard in website evaluation, such as bounce rate or time on site.
Ultimately, vanity metrics don’t serve your company because they can be created artificially. An untrustworthy PPC agency might drive up engagement numbers by sharing a great meme on your brand’s landing pages, which will drive likes and other reactions, but won’t actually funnel clients to your site or create sales. Similarly, you can get a huge number of impressions by getting your PPC new ads onto a very popular site, but if no one is clicking on it, all you’ve got is a tally of how many people visited/ web traffic to someone else’s website.
Having the right metrics is important, but if you’re going to meet your goals then your Good PPC agency needs to be adjusting your account settings regularly to refine your campaigns. At a minimum, that means accessing your account to regularly monitoring and fine-tune the settings at least once a week. Such regular check-ins allow your agency to quickly adjust your social media campaigns based on updates to the search engines algorithm, catch any conversion mistakes that could cost your company money, and even react to competitors campaigns.
Be sure that you not only ask your PPC agency how often they access and update your accounts, but that you’re also checking your accounts regularly for updates. The reality is that, although many companies run PPC campaigns, only 10% of AdWords accounts are updated weekly. If your PPC agency can’t meet that standard, ditch them for one that will stay on top of your campaigns.
Just as your PPC agency needs to be fine tuning your accounts regularly, they should also be reporting back on your campaigns at least monthly. While seeing week-to-week progress would be great, as with many kinds of growth, this can be hard to evaluate. Comprehensive, monthly reports, on the other hand, can help you see what your agency has been doing on your behalf, how your accounts are growing, and allow you to be an active participant in your Digital marketing strategy.
Never settle for a company that doesn’t offer substantive reporting. While great reports may offer added insights from your account manager or more labor intensive explanatory work, the majority of PPC reporting is automated – any company that doesn’t provide it is just lazy.
It’s unrealistic to expect that you’ll speak to the same person every time you contact your PPC agency; that doesn’t even happen at your bank or your doctor’s office. That being said, there should be one person who acts as the lead on your account because that allows them to master your brand’s voice, develop a big picture strategy, and generally build up a knowledge base around your brand’s needs and preferences. They might be busy or out of the office occasionally, but anyone whose experienced both approaches – a core account manager and a rotating cast of agents – can tell you that having a point person makes a difference.
If your PPC agency doesn’t have you working with a single, core agent, you may want to ask a few questions to get a better sense of what’s happening. Do they have an unusual in-house strategy, or are they having trouble with employee retention? Do they think it doesn’t make a difference? You can also request that they place you with a single representative, but if that’s not their standard practice already, you’re probably better off going elsewhere. It just doesn’t bode well.
Google AdWords isn’t a new program and there are plenty of other PPC programs out there, but if an agency is committed to this work, then they should have complete Google’s AdWords certification program. You can check on this by asking them to show you their Premier Partner page – it really is that simple. Not having one isn’t necessarily the worst offense a company can commit, but it’s a good indicator that you can do better and should commit your ads spend elsewhere.
Did you pick your PPC agency based on their portfolio of appealing PPC ads/ads or optimized images? That’s a great starting point – it certainly indicates that they can do high-quality work – but it’s not enough if they’re not actually showing you your brand’s own ads before they launch them. Obvious, right? It should be, but many entrepreneurs have been duped by PPC agencies who tell them that their ad is similar to another ad product, which is called ad copy; the client, not wanting to be pushy, walks away with their own notion of their brand’s ad, and meanwhile the agency may not have done any work at all.
Your PPC agency should be giving you the final say on all your paid ads, so if you’ve supposedly got a campaign running and you haven’t seen your ads, ask to see them right away. Odds are good that if your agency isn’t showing you your PPC ads before launching them that they either don’t exist or they’re extremely low quality for online visibility. Great PPC agencies are proud of their work and they want you to see it. Anything less should raise concerns.
Hiring an agency to manage your PPC campaigns will obviously cost more than just the fees for the campaign itself, but the costs involved in running ads with your agency shouldn’t be confusing. That’s because, ultimately, your money should only be going two different places – to the agency and to the ad platform – and everyone at the company should be clear on the split. So, when we say you should be wary about confusing fees, we’re not talking about total cost (that’s a matter for you and your budget), but rather about how the money is split up. For any payment there should be the fee to the agency and the ads spend and it should always be obvious what the division is there.
As popular as PPC marketing is with businesses today, many of the agencies that execute these campaigns don’t do a very good job. They’re wasting your ad spend and your time, and you deserve better. That’s why you should switch to PPC.co’s PPC Management Service.
At PPC.co, we’re committed to ensuring that your ads are reaching the right audience and we know that most agencies just don’t deliver that. Starting from our understanding that website conversions often top out at 2%, we emphasize PPC marketing that pairs first contacts with retargeting efforts to ensure that your brand remains a top-of-mind solution for past visitors. A non-converting visitor is often just someone who hasn’t seen the right content yet, and we want to help you make those connections.
What else makes our PPC Management program stand out? With dual Google Ads and Google Analytics certifications, we have a deep understanding of the systems & AdWords account that get your ads seen and can use tracking data to its fullest potential of web traffic. In fact, that’s why we start every client engagement with a full PPC audit, because even when we’re not leading the campaigns, our skilled professionals can quickly see what’s working and what’s falling short in your current campaigns. From the start, we put our expertise to work for you.
If your PPC agency has exhibited any of the above warning signs, you can’t afford to wait around for progress. It’s time for the protection of business and moves on – to PPC.co. Contact us today to learn more about our PPC Management Services and say goodbye to wasted ad spend and rock bottom conversions. Once you’ve seen the difference a top PPC agency can make in your campaigns, you’ll never believe you let anyone else handle your PPC needs.
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