Having well-managed and maintained email list is essential for creating successful marketing campaigns – but it can seem like an overwhelming task if you’re new to the world of digital marketing.
To help, in this guide, we’ll discuss the different ways to build functional and segmented lists, strategies for keeping a clean and engaged data set, utilizing automation tools effectively, using analytics to track your performance, plus smart compliance measures all marketers should bear in mind. So let’s dive right into the fundamentals of email list management.
Defining your target audience and goals is one of the most important steps in building an effective email list. Understanding who your customers are and what they need can help you create email campaigns that will yield high engagement rates.
It’s helpful to research potential subscribers’ demographics, interests, preferences, and behaviors so you can craft content tailored to their needs or desires that align with your ultimate goal.
Your goals might be to boost brand recognition, generate leads, increase traffic to a website or web page, increase sales conversions or consultations or sign-ups for an event—whatever the goal may be ensure clarity when formulating segmentation strategies so that you can optimize time and resource efficiency in appealing towards each type of customer at varying levels when needed.
Building an effective email list for any marketing campaign requires the creation of compelling opt-in forms and landing pages. Opt-in forms should be fast to fill out, simple to understand and spell out the benefits with a clear call to action.
Colors and branding elements can make these more alluring for prospects too. For maximum impact, thoroughly optimize each opt-in form throughout the main customer journey channels such as web search listings, organic traffic from website visitors, social media sharing links, etc.
Implementing lead generation strategies is essential when it comes to building an email list that performs well. Strategies like website engagement, ads, content creation and distribution, SEO optimization, guest blogging, and webinars can be incredibly effective in drawing potential customers’ attention to the offerings a business has.
When starting the journey of filling an email list with highly targeted contacts elaborate methods like referral programs or social media blitzes should also take a role alongside these basic tactics. Commission- or prize-driven incentives are great to drive leads from platforms like Twitter & Instagram upwards (as if it were pointing towards driving Leads towards your signup forms on landing pages).
For a wider reach, Facebook Ads work wonders as the cost is relatively low compared with impressions gained. Furthermore use specific words to capture attention with catchy headlines & descriptions when marketing on this platform, try and keep users curious to ensure that those they garnered aren’t a detriment to your resources.
When constructing an email list, it is essential to ensure compliance with data protection regulations. Especially when working across different countries and jurisdictions, each may have different regulations outlining how customer data must be handled with respect to privacy and security.
Disregarding any of these laws can lead to serious legal ramifications for your organization, making it critical that you’re familiar with the applicable jurisdictions’ laws and get any necessary permissions or consent before using the subscriber’s personal data in emails.
Building trust with your customers builds long-term loyalty so transparency about how their data will be used from opt-in all the way through campaigns is a necessity for your success as a marketer.
Segmentation plays a key role in email list management. By grouping people into different categories, marketers can craft tailored messages to more precisely fit the needs of each individual subscriber or segment. Segmentation requires marketing professionals to understand their target audience as best they can in order to create and adjust meaningful criteria for groupings within their subscribers.
Ultimately, this will reduce the generalization of messaging causing it to perform better across groups over time while likely creating better overall relationships between the consumer and business.
Through segmentation, marketers are able to garner action from and develop deeper engagement with key groups all while achieving desired click/ open rates from one-on-one sounding campaigns quickly driving return on investments upwards due in part to effective email list management caused by timely and contextual messages.
Identifying relevant segmentation criteria is an important component of effective email list management. The criteria you choose to use will depend upon your industry, target customer base, and campaign goal.
For example, some typical options include age/generation, geographic location, purchase history, and interests. You should also consider setting up filter settings based on user interactions such as the number of opens/closes or clicks that determine engagement levels.
One strategy successful email list managers use to ensure that subscribers receive targeted messages is segmentation. It entails organizing people in a specific target audience into various groups according to types of data such as demographics and interests.
Creating and managing subscriber profiles plays a big part in accomplishing this efficiently. To properly accomplish segmenting, each contributor must fit into an individual profile & organized per required criteria, custom email campaigns are created according to these criteria, then sent optimal results can be produced effectively.
Cleaning and maintaining an organized email list helps marketers maximize their chances of delivering their campaigns successfully. Regular address verification is one of the most basic hygiene practices to implement and will help make sure recipients can properly receive emails by deleting inactive addresses or automatically updating spelling, domain, or syntax errors.
Additionally, periodically profiling customers with a validation solutions engine can illicit a picture of each individual user by screening reviews they’ve provided about the services as well as how active they remain on campaigns throughout time. Doing this monthly ensures that data is up-to-date before being utilized for any targeted messaging purposes; thus speeding up detailed analysis later on when needed.
In order to maintain a clean and engaged email list, marketers need to have effective strategies in place for reducing unsubscribe rates and spam complaints. To reduce by unsubscribe rate by keeping content engaging by personalizing emails with subscriber data or offering discounts and promotions.
Gmail filters can also be tweaked so your legitimate marketing emails don’t get lost among unessential messages. To combat SPAM there needs consistent monitoring of data protection laws regarding opt-in list opt-outs sent complex passwords multiple factor authentication checks deleted confidential information in line with company protocol.
This coupled with re-engaging customers who are too easily slipping off the hook can help send fewer bad reviews garner better newsletter feedback as well as win back potential brand supporters gone affray.
Reengagement campaigns are used to reenergize your inactive subscribers in an effort to keep them from unsubscribing. An email is sent out offering a signup bonus or special incentive as a thank you for returned subscribers’ business and loyalty.
Alternatively, running A/B tests utilizing subject lines specifically designed to discern their interest and other mindful modifications should be done concurrently to ensure relevance when reaching out. To appear fresh and minimize burnout-addressing triggered emails on a time-based span is also advisable for those frequenters who have lost touch with one’s newsletter.
Handling bouncebacks helps to ensure that emails are delivered successfully to your prior, current, and potential customers. Bouncebacks should trigger the removal of the email address from your list or place it in suppressions so subsequent campaigns won’t attempt delivery again until you specifically add them back.
If possible, verify susceptibility rates ahead for new subscribers for hard and soft bounce purposes as well as make sure to set up at least one automated response when invalid addresses enter your lists helping you reach contacts with valid addresses more quickly.
Personalization and automation are key components in effective email list management. Utilizing rich customer data is essential for creating more targeted messaging that will resonate with customers or prospects.
Some data-driven personalization techniques include customization of the subject line based on individual preferences, recommendations of related products or services based on previous purchase history, tailored content segments considering gender topics, geolocation targeting with messages related to appropriate events, and showing current points & gift card balance info during engagement campaigns.
Automation tools and workflows empower marketers with the ability to automatically deliver personalized campaigns at scale. Automations can be used for everything from sending welcome emails and order confirmations, to automated triggered and drip campaigns.
Marketers must first define their primary objective when creating complex automation tools—then utilize a combination of email segments, user event flow triggers, and other data points that help ensure they are focusing on automating the right processes in view of the
Milestone goals set out. With the proper setup of effective automation systems and workflow triggers, companies can bring targeted conversations straight up to their customers without having to manually create them.
Personalization and Automation are techniques utilized by marketers to send timely, relevant content to address the particular needs of our audience. Triggered email campaigns allow us to identify user behavior and then trigger an appropriate message to these customers based on that criteria.
These highly personalized messages have proven to uplift in saving customers’ time offline as well as online from personal prevention campaigns to follow-up messages post-purchase histories or behaviors.
A/B testing is a key element of personalization and automation that enables marketers to optimize email content for maximum results. A typical A/B test involves creating two versions of an email, each slightly different than the other, and then sending out both variations to a sample group of users.
By tracking how the emails performed in metrics such as open rates, click-through rates, or conversions your monitoring services can identify which version yielded better results suggesting what elements of the original message are ineffective.
This allows you to refine your approach toward creating successful campaigns through optimization. Ultimately this process also gives you invaluable insights into customer behavior that implement positive changes in future marketing strategies traveling beyond just email management.
Key metrics for measuring email marketing success are open rates, click-through rates, conversion rates, and unsubscribe or opt-out requests.
Open rate denotes how many users opened your benchmark messaging content while click-through rate highlights how many people clicked on any area contained within the mailing material being removed from the primary server.
Conversion rate tracks customer behavior once engaged which leads them to become buyers remaining on a website longer thereby increasing their value as possible customers.
In order to understand exactly how effective your email lists are, you need to measure the performance of each campaign.
Open and click-through rates provide insights into how subscribers interacted with your emails while tracking conversions can reveal ROI on marketing activities. Annual open rate averages will also give direction for correlation analysis of various alterations over time; as to if improving or worsened after changes are made.
Combining this data leads to a deep understanding regarding what strategies entice people reactions, stay loyal and positively respond towards those particular aids in optimization when creating future campaigns.
Analyzing and tracking email performance is critical to evaluating the success of campaigns. Subscriber engagement and behavior should be closely monitored by measuring open rates, click-throughs, unsubscribe rates, spam complaints, and relayed messages.
This information provides insight into subject appeal, newsletter value ad how frequently an email list should be sent out. Knowing each segment’s core preferences will put your personalization efforts on steroids by targeting the right customers with more refined messaging at just the right time.
Advanced analytics can extend this approach even farther by understanding motivated buying behaviors based on regularly tracked cycles and patterns.
Analyzing and tracking email performance helps marketers make informed decisions that affect future campaigns.
Advanced analytics such as open rates, click-through rates, and conversions can reveal insights into individual subscriber behavior that can be used to further customize content or create automated workflows for tailored offerings and messages.
Marketers should also take note of undeliverable emails in order to correct issues with hygiene/list cleaning distribution lists for improved deliverability rates. The analysis of campaign metrics can then lead to opportunities to optimize content, schedule adjustments, and improved user segmentation targets.
Email list management is an essential component of digital marketing success. By effectively building, segmenting, maintaining, and personalizing campaigns based on relevant data and insights, companies can dramatically increase their email engagement rates, resulting in higher click-throughs and conversions.
It’s also important to continually monitor performance tracking metrics such as open rate, unsubscribes, and bounce rates in order to reconfigure strategies as needed for continuous improvement. Read the content discussed here and apply these best practices to ensure successful email list management in your next marketing campaign!
Are you looking for a PPC agency to manage your paid media spend? Look no further than PPC.co!
Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.
Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.
Staying profitable as an electrician requires generating a steady stream of hot leads you can turn into paying customers, but being a highly skilled electrician isn’t enough. You need a strategy to put your services in front of potential customers precisely when they need electrical work, and that’s what pay-per-click (PPC) ads are for.
Pay-per-click advertising gives you a direct route to the top of search results, ensuring visibility exactly when potential clients are actively seeking your services. And unlike traditional advertising, PPC ads can use precision targeting to reach leads that are most likely to convert.
As of 2024, the average conversion rate for Google Ads was 6.96%, which is considered above average. With a high conversion rate and plenty of users, it makes sense to run ads on Google. It’s also worth looking at other platforms, like Facebook and Bing (Microsoft Ads).
Although many businesses get results, success is not automatic. Running a PPC ad campaign can be a great source of leads, but it can also become a money pit if you don’t do it correctly. Here’s what you need to know when your goal is to generate paying customers through PPC without wasting your marketing budget.
Before diving into specific strategies, it’s important to understand the basics of PPC ads. PPC is an advertising model where you pay a fee every time someone clicks on your ad. It’s a quick way to get traffic to your website. And unlike search engine optimization (SEO), you’ll start seeing results immediately. Generally speaking, the system will display your ads for users who search for phrases related to the keywords you designate. If they click, you pay.
Electrical work is a competitive market, and unless you have a huge marketing budget for SEO, it’s hard to get visibility in the search results. Running paid ads on Google and social media platforms bypasses the need to pay for SEO to start getting traffic. Since ads show up at the top of the search results, leads looking for electrical services will see your ad right away. And when you target the right keywords and phrases, you’ll catch leads who need your services now.
Now let’s get into how to build a successful PPC campaign.
Clear objectives are the foundation of every PPC campaign, so set advertising goals that align with your business goals. For example, it could be as simple as figuring out how many new customers you want each month and then setting goals to acquire that many new customers through PPC ads.
Targeting the right search queries is arguably one of the most important aspects of running a PPC ad campaign. Not all keywords related to electrical work will generate paying clients. You want to focus on phrases that indicate a strong intent to hire, like “emergency electrician near me” or “licensed electrician in [city].” Some other examples include:
· “Residential electrician”
· “Commercial electrician”
· “24 hour electrician”
· “Electrical contractor”
· “Electrician services”
· “Same day electrician”
· “House rewire”
· “Electrical inspection”
· “Electrical maintenance”
You can create variations of these phrases with other phrases like “near me” or using zip codes, counties, and cities.
Once you have a list of keywords and phrases to target, you’ll also want to build a list of negative keywords. Negative keywords are terms you want to exclude so your ads don’t show up for those searches. These are terms that are going to waste your ad spend if you get clicks. Some examples include:
· “DIY”
· “How to”
· “Free”
· “Discount”
· Other services, like “HVAC,” “handyman,” “plumbing,” and “drywall”
· Informational queries, like “how to wire an outlet” or “wiring diagrams”
It also helps to add negative keywords for cities, zip codes, or neighborhoods you don’t service, especially if they’re within your general area.
Your ads need to resonate with your ideal lead, so your copy matters. You need a strong headline to capture attention and a compelling call-to-action (CTA) that gets them to click. A strong CTA can increase your click-through rate by 2.8%.
You already know your best leads need electrical work, but you still need to write convincing copy that creates a sense of urgency. For example, you could emphasize what sets your services apart, like having 24/7 availability. Your CTA should encourage immediate action, and the following phrases are a great place to start:
· Call now for a free estimate
· Call now to schedule your service
· Book now
· Get a free quote
· Call now for immediate service
Well-crafted copy will get you more clicks from customers who will actually sign up for your services and become paying customers.
An example of good ad copy that will generate clicks from people who need your services:
“Need fast, reliable electrical repairs? Licensed electricians. Same-day service available. No hidden fees. Call now for a free quote!”
An example of ad copy that may attract casual interest:
“Fast, affordable service. Licensed and insured electricians. Call us today.”
The images you use with your ads matter just as much as the copy, but don’t go overboard trying to capture attention with chaotic or random images. Sometimes the best imagery is just bold text with a simple visual. If you aren’t sure what images to use, test some out and see for yourself.
Use retargeting to reengage leads
Retargeting, also called remarketing, is when you show ads only to people who have previously interacted with your ads or visited your website. Remarketing will keep warm leads aware of your services and can eventually get them to convert. Sometimes people need to see ads from the same company or advertising the same service a handful of times before they’ll convert.
The best part about retargeting is being able to craft your ads with different messages that only retargeting leads will see. This allows you to employ some advanced marketing strategies that utilize highly specific copy.
Use social proof in your ads
Trust is one of the top factors that a homeowner uses to hire an electrician. According to a Podium study, 93% of customers say online reviews impact their decision to buy. Take advantage of this and include customer testimonials in your ads. It will show prospects that other people have had positive experiences with your company and are satisfied with your services. Give people a reason to feel good about clicking your ad or calling you right away.
Get activity on your Facebook ads
We just covered the importance of social proof, and getting activity on your Facebook ads can be an extension of that. This works best for local companies that have an active presence in their community, so if you don’t already have a following, you’ll need to create one first.
If you have a decent amount of followers on Facebook, and you interact with people in your community through your business page, engage with people on posts about your services and then boost those posts to turn them into ads. Boosted posts work a little differently than ads, but the result is the same – locals will see them, and the more positive engagement you have on those posts, the better it makes you look.
Design effective landing pages
Strong, compelling ad copy is important, but once people click on your ad, your landing page is responsible for converting them into a phone call. An effective landing page has the following elements and qualities:
· The content matches the ad’s message and offer, creating a seamless experience
· It’s not your homepage (homepages are too general)
· Specific copy that speaks directly to your customer’s needs
· A clear CTA that instructs the user to act now
· A clearly visible phone number
· Trust signals, like badges and certifications, testimonials, and customer reviews
Your services are location specific, so make sure your ads reach the right geographic audience. Whatever platforms you advertise on, set your ads to reach people in your service area, whether it’s done by zip codes, specific cities, or a set radius around your main address.
You don’t need to spend a fortune, but you do need to set a decent daily budget to get seen. By fine-tuning your keywords and phrases, you can ensure you don’t waste your ad spend. Begin by setting your daily budget to at least $50 per day, if not $100. If you go lower than $50, your ads won’t show up as often (because you’ll be outbid by other electricians) and that will mean fewer clicks.
When you’re new to PPC, you’ll need time to play with your bidding strategies to see what works. Your options include manual CPC, enhanced CPC, and automated bidding strategies like target CPA.
· Manual CPC: You set the maximum amount you’re willing to pay for each click. This seems easy at first, but it limits you in the end. You’ll need to babysit your bids constantly or you risk overpaying or underbidding and never getting seen. This method works best if you know the exact worth of a click.
· Enhanced CPC: With this method, you still set your bids manually, but the ad platform will nudge your bids up or down depending on whether the system thinks a click is more or less likely to convert. The system uses past conversion data to make these decisions, but it’s not perfect.
· Automated bidding: This method gives the system total control over your cost per click. You basically tell the ad platform what you want to pay for each lead and it will increase your bids up to that amount if it thinks a user is highly likely to convert. If a particular user is less likely to convert, the system will either lowball the bid or skip the auction altogether. This method saves time and scales better, but can waste your budget if you don’t have proper tracking and keywords.
If you’re still new to PPC, stick to manual CPC. However if you’ve been using PPC for a while then enhanced PPC might make sense. And unless you’re a PPC pro, it’s best to skip the automated bidding or hire a marketing agency.
You can’t improve what you aren’t tracking. A successful PPC campaign rests on how well you track your efforts. From the start, monitor your click-through rate (CTR), conversion rates, and cost per conversion to know how your ads are performing. It’s equally important to split test your ads to test different ad headlines, images, copy, CTAs, and even landing pages.
Ad extensions are extra bits of information you can add that make them more enticing without paying more per click. For example, on some platforms, you can add a phone number, your location, a list of services, or special offers without having to cram everything into your main ad text. One big benefit of this feature is that Google rewards ads that it thinks are more useful with better positions and a lower cost per click.
Types of PPC ad extensions include:
· Sitelink extensions. Adds extra clickable links under your main ad that can be used to direct leads to your highest-converting landing pages.
For example:
“Electrical Repairs | Panel Upgrades | Emergency Services | Free Estimates”
· Call extensions. Adds your phone number to your ad. On mobile, users can click to call you. These ads should only be run during business hours since it will generate phone calls.
· Location extensions. Shows your business address and a map link. It will boost your credibility if you link your Google Business Profile in this type of ad.
· Callout extensions. This adds short, non-clickable text snippets that highlight features.
For example:
“Licensed & Insured” | “Same-Day Service” | “No Hidden Fees”
· Structured snippet extensions. These are similar to callouts, but are grouped under a main header like “Services.” This is great to show leads the variety of services you offer. For example, a “Services” header might list “Wiring, Rewiring, Electrical Inspections, Smart Home Installation”
· Price extensions. This will show the price of a specific package or service. For example: “Electrical Inspection – Starting at $99”
· Promotion extensions. This highlights sales or special deals, like limited-time offers or holiday discounts. Promotions are great when you include a deadline to create a sense of urgency.
Ad extensions can help you get more clicks, boost your ad rank, reduce your cost per click, filter your traffic, and boost your trustworthiness. At the very least, you should be using sitelinks, call extensions, and callouts.
Getting a PPC audit will help you get better results. If you’re unsure about your strategy, experimenting, or you aren’t getting good results, an audit from a professional PPC agency can help you pinpoint exactly what isn’t working and offer a more effective strategy.
Generating leads with PPC doesn’t require throwing mountains of cash at Google and hoping for the best. It’s about reaching the right people at the right time – people who need electrical work now – with a message that gets them to call you. Done right, paid ads will bring you a steady stream of hot leads, booked jobs, and predictable cash flow.
At PPC.co, we specialize in building high-performing PPC campaigns for electricians who want to grow their business. When you work with us, we’ll craft ads that attract people ready to hire you today.
Ready to see how it works? Contact us today to request a free proposal. You don’t need more clicks – you need more calls. Let’s make it happen.
Roofing is competitive, and if you want to scale your business, you need high visibility. Word-of-mouth will only get you so far – to get big results, you need to actively market your services.
The majority of your potential customers aren’t just casually browsing around – they need your services now. While some people will be looking for a new roof before there’s an emergency, those people aren’t feeling any sense of urgency and are less likely to buy. Your ideal, most profitable customers are dealing with urgent problems like shingles ripped off in a storm, water leaks or stains on the ceiling, and damage from trees. To capture these customers, your roofing business needs to show up in a Google search, and that’s where pay-per-click ads (PPC) come into play.
When you use PPC ads, you’ll show up at the very top of the page above organic search results. That means your customers don’t have to scroll to find you. All you need is a compelling ad that leads to a landing page that converts clicks into cash.
PPC advertising is the easiest way to get visibility in Google search results, but only if you do it right. Done wrong, PPC ads are a money pit. Done correctly, PPC ads can become a lead-generating machine.
This guide will walk you through a proven, high-performance PPC strategy tailored for roofing contractors ready to scale.
PPC ads are a roofing contractor’s best online advertising method. While search engine optimization (SEO) is powerful – especially with local SEO – it takes time to see results. PPC gets you results (clicks, paying customers) now, putting your roofing business in front of hot leads the moment they search for your services.
Just like local SEO, you can use local-intent keywords with your PPC ad campaigns to create a higher conversion rate. Since roofing services are local, you’ll want to target specific zip codes or service areas to make sure your ads reach the right people in the areas you serve.
Search intent consists of two things: keywords and urgency. Let’s break these down:
· Commercial v. informational intent. The keywords people use will tell you everything you need to know about their intent. While some people are only looking for information, others are searching for services. For example, phrases like “roof leak repair near me” is gold. “How to fix a leaky roof” is not. Focus your ad budget on high-converting, purchase-intent queries. Another good phrase to bid on is “[your company] reviews.”
· How to use match types. When running paid ads, you can choose broad match or phrase and exact match. Broad match will waste your budget because it will include a ton of unrelated queries. Stick to phrase match and exact match to zero in on qualified traffic, and then refine your campaign through negative keywords.
If you aren’t sure what phrases are considered high-intent, here’s a simple list you can use as a starting point:
· Emergency roof repair near me
· Roof repair [city or zip code]
· Roofing companies in [city or zip code]
· Licensed roofers near me
· Storm damage roof repair
· Roof leak repair services
· Hail damage roofing contractor
· Roof replacement [city or zip code]
There are also a handful of service-specific keywords you can target, including:
· Metal roofing installation
· Shingle roof repair
· Flat roof replacement
· Tile roofing contractor
· Commercial roofing company
· Residential roofing services
Don’t forget the comparison/estimate phrases:
· Roof repair cost [city]
· How much does a new roof cost
· Roof replacement cost calculator
· Compare roofing contractors [city]
Suggested negative keywords:
· DIY
· How to
· Free
· Tutorial
· Home Dept
· Jobs
· Careers
· Courses
· Trainings
· Rent
· Rentals
By adding these to your negative keywords list, you’ll avoid having your ads show up for people who are looking for DIY solutions who are not likely to hire a professional roofer.
You should also bid on your own company name since there’s a possibility people will be searching for your company specifically, either to research or compare prices. Google allows you to bid on your competitors’ brands, but make sure you don’t violate Google’s trademark rules. You can bid on a competitor’s brand name even if it’s trademarked, but you can’t use it in the ad text unless you are the trademark owner, an official reseller, or providing informational content about the trademark.
If you’re running paid ads and not getting good results, it’s possibly because you’re targeting queries that indicate curiosity rather than urgency and need (purchase intent).
When you run an ad, clicking will take users to the web page of your choice. Many people send traffic to their home page by default, but that’s a bad idea. Home pages don’t convert well because there is no targeted message.
You want to give people every reason possible to call you immediately and request a consultation, inspection, or buy your services. To do this, you need a dedicated sales page with copy that speaks directly to your leads and matches your ad. For example, if you’re running an ad that uses the phrase “fix a leaky roof,” your sales page should be written to get people with a leaky roof to call you for an emergency tarp, free inspection, or whatever you offer.
It will take time to test and adjust your sales pages to get them to convert optimally, but you can start by clearly stating what you offer (e.g., “24-hour emergency roof repair”), using trust signals, like Google reviews, Home Advisor ratings and reviews, badges, partnerships with financing companies, and warranties offered. Once you have a solid, basic sales page, you can start running ads and then use split-testing to fine-tune the elements one-by-one to increase conversions.
Targeting local areas is the key to running a successful PPC ad campaign. Target your audience by zip code or a specific radius around your service area. Combine this with custom ad copy (“Serving the Greater Houston area!”) to boost your click-through rate (CTR).
When running PPC ads, it’s crucial to avoid overreach. Unless you are a statewide business with multiple teams and a huge budget, don’t waste your money on markets you can’t effectively service. Keep your ads confined to the service areas you can support while staying profitable.
Your best leads want to talk to you – they don’t want to send emails back and forth. When you can generate calls from your ads, those leads will convert better than clicks. The good news is that Google Ads offers the ability to run ads that will generate calls instead of clicks. It’s called call extensions, and this feature uses tracking numbers to monitor and optimize conversations with leads.
Once you run and track these ads for a while, you’ll see a pattern emerge regarding which ads are driving the most calls. Take that data and invest more of your ad budget into what is working best and cut what is not.
Google is the king of search, but your customers are on other platforms, too. Don’t just stick with Google. If all your leads come from a single source, you’re one algorithm update away from a slow season. Winter is already tough for the roofing industry, so you can’t afford to risk slowing down in peak season. Having a high-performing PPC campaign means running ads on multiple platforms.
Facebook is a powerhouse for roofing companies to generate leads. You can advertise your services to locals, post in local community groups, and have people share your sponsored ads. You might be surprised at how much positive activity reputable local roofers get on their Facebook ads. That activity feeds the algorithm and gets your ads shown to more people. With Facebook Ads, you can target by zip code, homeowner status, and even income level.
Getting a PPC audit is one of the best ways to get better results. If you’re winging it, experimenting, or you aren’t sure why you’re not getting good results, a simple audit from a professional PPC marketing agency can help you pinpoint exactly what isn’t working and offer a more effective strategy.
Depending on what platform you advertise on, you might be required to invest a minimum amount of money to get in the game. In any case, you’ll need to set a daily budget. Most roofers start with at least $50-$100 per day. If you go any lower, you risk not getting enough impressions to get results. Businesses willing to spend more money will get the most ad placements. A higher daily limit makes it possible for the system to bid higher to get your ads seen more often.
When you first run a campaign, start with manual cost per click (CPC) to see what works. Once you have enough information, test Google’s Smart Bidding feature to scale. For instance, test the Target CPA or Maximize Conversions features.
Never let a hot lead go cold. Even though leads might need your services immediately, not everyone converts on the first visit. Some people take their time to research competitors, price compare, and think about their needs. When you use retargeting, your ads will display for people who have already visited your website, reminding them that you exist and nudging them to act.
Since retargeting ads can be run independently from your main campaign, you can tailor the ad copy to speak directly to people who have clicked on your ads previously. For example, you can run a headline that reads, “Still need a roof repair?” or “Storm damage? Book before the next rain!” These types of headlines work really well with remarketing.
Since 90% of local roofing searches happen on phones, it’s crucial that you optimize your ads for mobile. Don’t lose leads because of a clunky, difficult website. One of the most important things to do is use click-to-call buttons. This is a must for roofing contractors. It’s a simple HTML button that will bring up your phone number in a user’s dial pad when they click.
If you aren’t tracking your ROI, you’re flying blind. To know your ROI, you’ll need to know your cost per leads (CPL). To get this, track your cost per call, per form fill, and per booked job. It also helps to use a customer relationship management application (CRM) to track sales attributions. For instance, when you sync your PPC data with your CRM, you can see the entire customer journey for every lead that turns into a contract.
While it’s possible to run your own pay-per-click ads, there are many reasons not to go down that path. The learning curve is extremely steep, and the consequences of making a mistake are costly.
If you don’t have the time to learn from scratch, or the money to waste experimenting, hire a pro. But make sure they have real world experience running ads for roofing contractors. You’ll want a company that knows your market, how and where to reach them, and what keywords and phrases get them to convert.
When you find a marketing agency that does PPC, ask about their experience with roofing contractors or other home service businesses. If they have the right experience, ask for their fees and minimum ad budget recommendations or requirements to make sure it’s within your budget.
High-performance PPC for roofing isn’t about throwing money at google and hoping for the best. It’s about targeting your ideal customers with the right message that gets them interested in your services. Done right, PPC can bring you a predictable, steady flow of leads, jobs, and revenue. Done wrong, it’s a fast way to burn through your marketing budget.
At PPC.co, we specialize in creating high-performance PPC campaigns for roofing contractors who are serious about scaling their business. We build razor-sharp strategies that bring in high-intent leads, cut wasteful ad spend, and turn Google Ads into a lead generating engine. Our team of PPC specialists understand the roofing industry and we know how to target leads ready to book with you now.
Stop gambling with your marketing budget. Let’s work together to build a system that delivers high-value leads. Contact us today to request a proposal or to learn more about the advertising services we offer. You don’t need more clicks – you need more conversions. Let’s make it happen.
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