Would you like to see more sales and signups from your landing pages? If you’re not happy with your conversion rate, you can certainly improve your results. However, it takes a commitment to a long-term strategy to see significant results that stick.
Creating a high converting landing page requires more than just writing some quick sales copy and publishing it on a webpage. From start to finish, creating a landing page takes research, planning, testing, adjusting, and more testing.
Optimizing a landing page to convert at a high rate requires multiple revisions sandwiched between multiple tests. Landing page optimization is an ongoing process. Even highly optimized landing page can be further improved. Unless you have a 100% conversion rate optimization there’s always room for improvement.
If you’re tired of minimal conversions and you’re wondering what you can do about it, you’re in the right place. This article will explain several ways you can increase your landing page conversion rate.
As a brief summary, to increase your conversions you need to identify opportunities for improvement and then implement the necessary changes. You can identify improvement opportunities by performing tests, which will all be explained below.
Here are X landing page tests you can run – and X changes you can make – to improve your landing page conversion rates.
Optimizing your landing page to increase your conversion rate optimization will rely on testing. Although you should hire a professional marketing agency to set up your tests, here’s a general idea of how it works.
Once creating landing page, that landing page is considered your “control.” Then, you create copies of your control page and change 1 or 2 elements on the page – preferably just one change at a time. Then, you market those pages through ads to the same target demographics and see which pages convert better.
When you identify the highest converting page, that page becomes your “control” and you can tweak additional elements to test those changes. This process is repeated on a regular basis.
Here are 4 landing page elements you’ll want to create variations for when running your tests. Since PPC ads begin the process of conversion, that’s where you’ll want to start optimizing first.
Traffic to your landing page will almost always come from PPC ad campaigns. There are other possible sources, but most people stick with PPC ads. Whether you’re using PPC ads or another ad source, start testing variations of your headlines and copy.
Headlines are the most important part of any ad. An effective headline will capture someone’s attention and influence them to click. The easiest way to capture attention with a headline is to promise to solve a big problem. Granted, your landing page copy will need to make good on that promise if you want conversions.
Your landing page visitors/website visitors will be heavily influenced by whatever they are exposed to right before arriving on your landing page. In other words, your PPC ads aren’t just a way to get clicks – they’re actually the beginning of the process of persuasion.
You can use your PPC ads to create a state of mind that will make visitors more perceptive to your marketing messages on your landing page.
Persuasion expert and author Robert Cialdini explains how this works, in detail, in his book Pre-Suasion: A Revolutionary Way to Influence and Persuade. However, he gave plenty of useful information in an interview with Forbes.
In the interview, Cialdini explained that researchers generated a higher participation rate from people by asking a question to get people thinking about how they are helpful people. When asking for help with a marketing survey, only 29% would participate. When asking a pre-suasive question, “Do you consider yourself a helpful person?” 77% of people agreed to participate.
If you’re running your own tests outside of a marketing agency, be willing to continually test ad headlines and copy. Improvement is an ongoing process that takes time.
In addition to your ad copy, your ad images (where applicable) have the potential to influence conversions. Before you start randomly testing images, read what other people have discovered to save yourself from having to reinvent the wheel.
For example, most people have learned through trial and error that proper contrast is more important than specific colors. Although, blue tends to be a good choice for a specific color scheme.
Wherever your ads display images, keep your images simple and relevant to your ad. Avoid gradients and complex graphic details that will make your image hard to see.
Your landing page design consists of the following:
There are seemingly endless variations you can create to test landing page elements. Unless you’re running a large budget marketing campaign, it’s important to start with one element at a time. For example, you might create variations of your landing page performance that includes all testimonials at the bottom of the page and another variation that sprinkles testimonials throughout the content.
Just like you’ll test your PPC ad headline and copy, you’ll want to test your landing page headlines and copy. Remember that people tend to scan copy rather than read it from start to finish. Because people scan, powerful, influential headlines will help your conversions.
The most important heading on your entire landing page is the top heading. Work on that heading first and then optimize the remaining headings.
For the most part, the changes you’ll make to your landing page will depend on what you’re testing. However, there are 5 basic changes you can make to your landing page that will optimize your conversions.
Distractions make it hard for visitors to know what to do next. Should they play the video or click on a link you provided in your sales copy? Or should they keep reading your sales page?
It’s important to create your landing page to be free from distractions. You’ll probably want to create a custom page template to start with a blank slate. It seems natural to create your landing page from an existing web page as a template. However, doing that will create multiple distractions for your visitors.
Landing pages need to be free from distractions. Distractions divert visitor attention away from your sales copy and can kill your conversion rate.
What counts as a distraction? Technically, anything that stops a visitor from reading your copy or pulls them away from the page is a distraction. Elements like:
Any and all links you insert into your sales copy on your landing page should place whatever item you’re selling into your visitor’s shopping cart. Aside from links in the footer, any other links will hurt your conversions.
Avoid linking to content in your landing page sales copy. You don’t want visitors to land on your sales page, click a link, and start wandering around your website or someone else’s website. You want visitors to stay on your sales page until they make a purchase.
Every link you publish on a sales page is one more opportunity for visitors to bounce without making a purchase. Don’t give visitors a reason to wander away from your sales page.
Navigation menus are the worst distraction for visitors on a sales page. If a visitor sees a navigation menu, they might start exploring your site instead of reading your sales copy.
You’ve probably seen landing pages with navigation, and there are exceptions. For example, navigation is okay if your landing page is a self-contained mini-website designed to provide visitors with important information. In that context, navigation is helpful.
On dynamic landing pages designed to generate sales or signups, a navigation menu will be a distraction and kill your conversions.
If you use your main web pages as a template for your landing page, make sure to eliminate the sidebar. Sidebar content will distract visitors and if it’s clickable, they’ll end up bouncing.
No matter what the content, sidebars don’t belong on landing pages – not even if the content is related to your product. If you have so much information that you want to present it to visitors in a sidebar, your landing page is already too complicated.
With few exceptions, landing page should be straightforward, simple, and clean. No navigation, no non-sale-related links, and no sidebar content.
Do you know the difference between a content writer and a copywriter?
If you’ve hired a content writer to write your landing page sales copy, you’ve hired a professional in the wrong industry. You need a copywriter, not a content writer. While both types of writers can be highly skilled, they’re entirely different professions.
Get your landing page copy written by a professional copywriter. It’s important to find a copywriter and not a blogger or content writer. Although content writers and bloggers can be phenomenal writers, high-level writing skills can actually prevent someone from writing effective sales copy.
Effective sales copy requires speaking directly to a well-defined target market using persuasive copywriting techniques that often defy grammar, punctuation, and other writing ‘rules.’
Say you’re an SEO firm selling an SEO Mastery Course that teaches entrepreneurs how to get high-level results. Your sales copy will directly influence your conversion rate and it won’t be based on perfect grammar.
You could have a landing page with well-written copy, perfect grammar and punctuation, and your conversions might still be low. Why? Good sales copy isn’t defined by the same standards as a good blog article. In fact, effective sales copy often uses incomplete sentences, incorrect punctuation, and a conversational tone that would make any English teacher whip out a red pen.
The point with sales copy isn’t to write perfect copy – it’s to persuade the reader to take a specific action. That often requires breaking the rules of grammar, punctuation, and style.
“Our SEO Mastery Course will show you how to get big results. Our expert SEO professionals will teach you how to increase your ranking in the search engines using several powerful techniques not available to the public.”
“If you’re like most entrepreneurs, you’ve learned a little SEO, but it’s not enough. You want agency-level results without the price tag. You don’t mind doing the work – if only you knew the secrets.
Imagine learning 2 closely-guarded SEO techniques that will make leads pour in faster than you can follow-up with. Imagine generating instant sales from leads who have no prior contact with your brand. Marketing pros do it all the time and you can, too.
When you take our SEO Mastery Course, you’ll learn some of the top SEO secrets marketing gurus keep from even their top students. When you implement these strategies, you’ll get breakthrough results you never thought possible.”
Both versions of copy are well-written, but the copywriter’s version is specifically written to persuade the reader to buy the SEO Mastery Course.
The biggest difference is in the style and tone. Content writers are trained to create informative, factual, well-researched copy. Copywriters create persuasive copy using specific techniques to influence the reader.
The best solution is to hire one of the A-listers like David Deutsch or John Carlton. However, you may not have a 5-figure budget.
If you’re on a budget, work with a marketing agency to get access to copywriters. If that’s out of your budget, start poking around online to find copywriters for hire.
When you find a possible copywriter, ask to see a portfolio, and if possible, e the stats for how well their copy performs. Good copywriters get paid royalties for their work. They should be able to provide statistics on how well their copy has performed for past clients. If a copywriter doesn’t know how well their copy performs, keep looking for someone who can provide you with that information.
Good typography is critical for conversions. Although, with typography, less is more. You don’t want visitors to notice your typography – you want all typography to blend into the experience of reading your sales page or watching your video.
Simplify your typography as much as possible. Use a web-safe font face, preferably Arial or Times New Roman. Don’t use background colors other than white or off-white with black or dark gray main text. It’s okay to use colors in your copy and as headings. However, avoid the high-contrast color schemes that use black or dark backgrounds with light text.
If you really want to dive into the art of persuasion using typography, read up on the 2012 experiment run by Errol Morris published in the New York Times. In the experiment, 40,000 readers read a passage from a book and were asked if they agreed with the passage by stating ‘yes’ or ‘no.’ The experiment utilized 6 different typefaces and determined that:
Typography can be a tedious element to optimize, but if you have the time and dedication it’s worth the effort.
Simplifying your landing page design and colors, and reducing the number of elements used will support an increase in landing page’s conversion rates / page speed/page load time. Ideally, your landing pages should be as plain as possible – almost boring in terms of design. Plain or ugly landing pages convert better than fancy landing pages.
Why do ugly sites convert more than fancy sites? Technically, it’s because plain and ugly sites contain little to no distractions and just offer the ‘meat and potatoes’ of the content. In other words, a website’s value is more accessible on an ugly site than a fancy site. There’s no eye candy, which is perfect for conversions.
When you create plain or ‘ugly’ landing pages, you’re stripping away all the bells and whistles and presenting pure content. It’s a natural way to prevent yourself from creating unnecessary barriers to the sale.
Another element that might seem strange is using large ‘buy’ buttons. At first, it might seem cheesy and spammy to use huge ‘buy’ buttons that take up most of the viewport. However, just like the ugly site phenomenon, large ‘buy’ buttons increase conversions.
If you’re not sure about using large ‘buy’ buttons, you can always split test your buttons against your highest converting page.
Optimizing your marketing strategy is the final component required to increase your landing page conversion rate. Here are 4 changes you can make to your marketing strategy to get better results.
How well do you know your market? How long has it been since you researched your market? Have you researched your market or are you guessing?
Finding your target market is a lot like generating a keyword list for SEO; both require extensive research and your opinion might not be accurate. For example, many business owners make the mistake of thinking they are their own target audience market. So, they craft marketing messages that appeal to them. In reality, their main market is usually an entirely different demographic.
No matter what your product is, only research can pinpoint your target market. Even when your market seems obvious, you can always go deeper. For example, if you sell socks, your obvious market is everyone. However, you won’t sell many socks marketing to everyone with a general message. Even when you sell a product as universal as socks, you still need to define a smaller group of people so you can craft specific, targeted messages to the group.
Market research will open the door for you to discover more about your market than you can gather from your own thoughts. With in-depth market research, you can discover multiple sub-niches that are also individual markets you can target with even more detailed and tailored marketing messages.
Most products and services have more than one target market. However, some markets are more profitable than others. Still, if you can target multiple niche segments of your market, you’ll increase conversions.
Specific marketing messages tailored for your market segments will increase conversions. Here’s how that works. Say you’re selling frozen black bean burritos. You can market your burritos to people who love black bean burritos and you’ll generate decent conversions.
You can also market your frozen black bean. burritos to people who don’t have time to cook and you’ll probably get more sales – even from people who aren’t too thrilled about black beans. Why? When marketing to that segment, the product is convenience. When marketing to burrito lovers, the product is the black bean burrito.
This is where having a professional copywriter will help you the most. They’ll know exactly how to write unique sales copy that reaches multiple market segments.
You’ll get landing page conversion rate when your marketing message is effective. To be effective, your marketing message needs to be targeted. Sales and conversions will increase as your marketing message more specifically targets your market. However, it’s important that you direct your marketing message to a specific target au market rather than creating a general marketing message.
The world’s top A-list copywriters get results because they write sales copy that targets specific markets. They’ve perfected their craft over many years and often earn tens of thousands of dollars – plus royalties – for writing just a few paragraphs.
For example, the late copywriting master Dan Kennedy was routinely hired by large corporations to see if his copy could outperform the company’s control piece. When Kennedy was allowed to run with his ideas, his copy outperformed the company’s control by a landslide.
However, Kennedy ran into the same problem with nearly every company that contracted him. He would go into a marketing meeting and people would toss out random advertising ideas based on the product’s features. If the company was selling a perfume, they’d toss out creative ideas for a product name, what colors to use, how to package the product, and what kind of music to put in the ad.
Nobody in the marketing meetings would talk about the target market.
In these meetings, Kennedy would redirect the conversation and get people talking about the target rather than the product.
Thinking of the target is the only way you’ll develop effective marketing messages. Effective copy speaks directly to the target rather than about the product.
The difference between copy that speaks to a target and copy that talks about the product is a small, yet critical distinction. Here’s a simple example:
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The difference between these two marketing messages is huge. The first message that simply discusses the product’s features is not a targeted message and won’t be that effective. There will always be some people who will buy items without targeted messaging, but it’s a small number.
The second message speaks directly to a target market consisting of busy people who don’t have time to make coffee in the morning, but can’t function without their coffee. This isn’t the most specific target possible, but it’s targeted enough to give you an idea of what specific targeting looks like.
Once your landing pages contain professionally-written, targeted sales copy, there’s one more step to ensure success. Your traffic source needs to be highly targeted as well.
It’s easy to manipulate people into clicking on PPC ads. However, that tactic will only decrease your landing page conversion rates.
Your PPC ads create an expectation for what the content will be your landing page. When people click on your advertisement, they expect the target page to be relevant to the ad. If the content doesn’t deliver on the promise in your ad, or if the content was hyped up in the ad, your visitors will bounce.
Additionally, if you’re running PPC ads to random demographics, you’re wasting your marketing budget. There are people who click on ads that look casually interesting even if they’re not part of that market.
The solution is to first work on defining your target market’s demographics. Then, optimize your PPC ads to be displayed for your target market. Ultimately, you’ll increase your landing page conversion rates when you target the right people with relevant and influential messages.
Although there are separate components, it’s all one continuous experience, from your PPC ad to your landing page.
You can’t increase landing page conversion rate by only optimizing your landing page. Increasing conversions is a trifecta that includes optimizing your landing page, your PPC ads, and your target demographics.
The tips and strategies outlined in this article will help you optimize your PPC ads and landing pages to generate higher conversion rates. However, your ability to get conversions will always hinge on how well you know – and target – your market.
Don’t skip market research, and don’t confuse market research with checking out keywords using Google Analytics. Market research is a fundamental aspect of marketing that has been somewhat lost in the DIY marketing revolution of the last decade or so.
It’s understandable if you’re on a tight budget and you can’t afford to pay a research firm for information on your target market. However, not having access to that information will hold you back. However, there are things you can do on your own to discover more about your market.
Are your conversions lacking? Does DIY marketing sound too exhausting? Get more conversions effortlessly by partnering with PPC.co. We’ll help you create a powerful PPC ad campaign that reaches your most profitable target market and we’ll create landing pages with professionally-written copy that sells.
Contact us today and tell us what you need. We’ll help you creating landing pages or high converting landing pages & get the landing page conversions you deserve.
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When you want to use paid search marketing platforms, Google Ads often leads the list. Because of its versatility, simplicity, and popularity, it’s obvious why it’s a popular choice. But when you drop all of your PPC advertising money into one marketing strategy, you could lose some leads.
That’s why some businesses explore paid advertising marketing outside of Google, with many turning to Linkedin Ads.
Google Ads and Linkedin Ads are highly efficient ways to market your products and services to businesses and consumers. But each marketing channel has its advantages and disadvantages. Whatever you choose, make sure you discuss the matter with your web development company.
Below is a closer look at each option.
We think it’s reasonable to conclude that Google reaches a vast audience worldwide – its ad reach is a stunning 4 billion people. Google search handles about 70% of desktop searches, and many companies report that they get about 90% of their organic traffic from the search engines. Also, up to 95% of the mobile search market comes from Google.
People use Google’s search a lot, and having the ability to target search terms with specific search ads is a massive benefit of Adwords. People tend to search for very specific things in Google, so if you can customize your Google advertising for your targeted audience, you’ll receive plenty of leads.
So, we can assume that most people’s targeted audience uses Google to some degree. That’s a massive advantage for companies when they want to target an audience.
However, businesses that want to narrow down their search may have issues getting their Google ads settings right with both Google Ads. And if you blunder when segmenting your audiences, your digital ad campaign could suffer.
LinkedIn features a narrower audience – 500 million users – namely businesses and business professionals. But this more limited audience makes it the perfect place for effective B2B marketing. LinkedIn lets marketers serve online ads to decision-makers and vital audience members in several ways.
Summary: For B2B firms that want to reach decision-makers, Linkedin is a terrific advertising platforms. If your B2C company intends to increase its reach, Google Ads could be the best fit.
When you target your audience with Google Ads, you have a few options: location, affinity, technology, buyer behavior, demographics, and interactions with your app or website.
No matter how much you know about your buyer, you may struggle to avoid clicks from worthless leads that cost too much.
In some cases on Google, people may not even know what they’re looking for. You can try to advertise to your desired targeted audience on Google Ads, but it can be challenging to get to the precise people who will most likely buy what you sell.
When people sign up for LinkedIn, they usually provide many details, such as their occupation, title/job title, experience, industry, education, interests, and more. All of this information can be leveraged for great advantage when you start your marketing campaigns.
Also, LinkedIn users can join many groups, start conversations, and obtain followers. The data is priceless when you want to target a specific audience and market to them. LinkedIn also has a Matched Audience that helps advertisers match their email marketing lists and website visitors with users on LinkedIn.
Many marketing experts think that LinkedIn Ads offer more value. LinkedIn has refined targeting, and you can make your product known to them so that you can tell them about something they didn’t know existed.
Summary: For B2B and B2C companies looking for a broad audience, Google Ads has enough targeting features. But for B2B firms that want to target specific groups, LinkedIn Ads has about 100 segmentation methods for micro targeting.
When you want lead generation, Google Ads has a broader reach and is the most effective. First, you can bring in a lot of prospects to your site without breaking the bank. The audience you’re after on Google visits the search giant with the idea to find the best product or service. This makes generating leads easier.
Getting leads from LinkedIn can be more challenging. Users of the platform may sign in to read industry news or talk to group members. No matter how perfect your ad is, viewers may not be in the mood to buy anything.
That said, Linkedin has a way to target ad leads through in-site messaging, which can generate plenty of leads.
When it comes down to dollars and cents, LinkedIn Ads usually are more pricey than Google Ads. As in Google, you can select cost-per-click or cost-per-impression.
LinkedIn also features a cost-per-send for InMail advertising. Typically, you’ll pay about $5 for each click, $6 for 1,000 impressions, and .80 for each send.
With Google Ads, the average CPC is $1. But to leverage that low cost, you need to work on your audience segmentation. If you don’t your ROI may be below what you want.
Summary: Advertising budgets for each platform depends on several factors. On average, Google Ads cost less than LinkedIn Ads. If your B2B company has a tight budget, you may want to focus on a limited variety of LinkedIn ads instead of a broad range of Google Ads.
So should you advertise with Google Ads vs LinkedIn Ads? Yes!
What we mean is, it depends. The correct choice depends on your budget, product or service offered, marketing goals, and target audience. You should not assume that when you need a digital marketing campaign, Google Analytics Adwords is the only choice.
It’s critical to evaluate the market, understand who your buyer is, and make a data-driven decision about the best marketing platform to reach your well-defined goals. One type of company might do better with Google Ads, and another may find LinkedIn Ads preferable.
The great news is you don’t need to choose between the two platforms. Many businesses use both, as well as Facebook, Instagram, and others. If you have the budget, it may pay off to diversify your paid search advertising to get the best ROI.
Pay-Per-Click (PPC) Digital marketing is a classic marketing strategy that’s commonly used to supplement organic web traffic, but it’s hardly the most straightforward way to increase your site’s audience. In fact, from a technological perspective, it’s a rather fussy practice. That’s why brands that want to include a PPC marketing strategy in their overall strategic decisions need to work with an experienced agency. Agencies facilitate ad distribution, track clicks, and calculate fees – and the best ones can help their clients thrive. Unfortunately, there are a lot of subpar agencies and bad actors out there, and you need to know how to spot them.
So, how do you know if it’s time to fire your PPC agencies? Keep an eye out for these 9 red flags. They could indicate you’re working with the wrong agency and that it’s time to make a move.
Companies leave their PPC agencies behind for all sorts of reasons, but according to a 2015 report by the Society for Digital Agencies (SoDA), the most common reasons include outgrowing the agency’s capabilities, cost overruns, and dissatisfaction with their strategy. These are all valid reasons, and ultimately many of them can be reduced to an agency’s failure to generate any or enough growth. After all, disliking the agency’s strategy isn’t likely to be much of a problem if that strategy is generating major growth. Similarly, a brand is unlikely to view itself as having outgrown the agency is their accounts continue to grow.
Ultimately, what these different reasons for firing PPC agencies demonstrate is that, any way you slice it, no one wants to work with an agency that isn’t making them money. So, while it might take a little while for your PPC ads to gain traction, if you’re not seeing growth based on the launch of or changes to your PPC campaign, it’s time to move on to a different agency.
While most brands work with a PPC advertising agency to run their campaigns, it’s not only possible but advisable for you to set up your own accounts with the major PPC advertising platforms, which include sites like Google AdWords, Yahoo, and Facebook. Still, if you’re not the most technologically savvy, it can be tempting to let your agency do it for you. Don’t give in to the impulse. Instead, ask them to guide you through it so that you can ensure that you’re the one with owner access rights.
Unless you have the owner access rights to your company’s PPC accounts, you can’t be sure you have unmediated access to your campaign metrics or feel good/ confident that you’ll be able to transfer your accounts to another agency or bring them in-house if needed. In other words, your agency could be misrepresenting best results to you or could refuse to relinquish control if you end your contract. You need to retain those rights and then give your PPC agent the appropriate permissions to manage your campaigns. If they balk at this arrangement, show them the door.
Typically, when you look at your company’s profile on a site like Google AdWords, you’ll see that your PPC agency has set up specific goals to help your business grow. These commonly include such metrics as Cost Per Acquisition, Return On Advertising Spend, and Cost Per Lead, though there are plenty of other valuable metrics that are worth tracking. Such measurements assure you that you’re spending your Digital marketing money in the right place, help you budget for ad spending, and offer insights into what’s working and what isn’t.
Unfortunately, you’ll occasionally encounter PPC advertising agencies that fail to set up these metric reports, and they’re not to be trusted. Even if they claim to be using an in-house system, it’s your right to demand they use the standard reporting system for each PPC platform and to fire them if they refuse to. Dashboard-based metrics exist to provide consistent measurements regarding the success of PPC campaigns ad those are the numbers you want to reference.
In a similar vein, some PPC advertising agencies skip the core metrics noted above in favor of less valuable but more appealing “vanity metrics.” Vanity metrics don’t help your business make money and they offer limited insight into your operations. Examples of vanity metrics include any campaign value based on impressions, engagement metrics that don’t drive conversions, and even many of the behavior-based metrics that used to be considered the gold standard in website evaluation, such as bounce rate or time on site.
Ultimately, vanity metrics don’t serve your company because they can be created artificially. An untrustworthy PPC agency might drive up engagement numbers by sharing a great meme on your brand’s landing pages, which will drive likes and other reactions, but won’t actually funnel clients to your site or create sales. Similarly, you can get a huge number of impressions by getting your PPC new ads onto a very popular site, but if no one is clicking on it, all you’ve got is a tally of how many people visited/ web traffic to someone else’s website.
Having the right metrics is important, but if you’re going to meet your goals then your Good PPC agency needs to be adjusting your account settings regularly to refine your campaigns. At a minimum, that means accessing your account to regularly monitoring and fine-tune the settings at least once a week. Such regular check-ins allow your agency to quickly adjust your social media campaigns based on updates to the search engines algorithm, catch any conversion mistakes that could cost your company money, and even react to competitors campaigns.
Be sure that you not only ask your PPC agency how often they access and update your accounts, but that you’re also checking your accounts regularly for updates. The reality is that, although many companies run PPC campaigns, only 10% of AdWords accounts are updated weekly. If your PPC agency can’t meet that standard, ditch them for one that will stay on top of your campaigns.
Just as your PPC agency needs to be fine tuning your accounts regularly, they should also be reporting back on your campaigns at least monthly. While seeing week-to-week progress would be great, as with many kinds of growth, this can be hard to evaluate. Comprehensive, monthly reports, on the other hand, can help you see what your agency has been doing on your behalf, how your accounts are growing, and allow you to be an active participant in your Digital marketing strategy.
Never settle for a company that doesn’t offer substantive reporting. While great reports may offer added insights from your account manager or more labor intensive explanatory work, the majority of PPC reporting is automated – any company that doesn’t provide it is just lazy.
It’s unrealistic to expect that you’ll speak to the same person every time you contact your PPC agency; that doesn’t even happen at your bank or your doctor’s office. That being said, there should be one person who acts as the lead on your account because that allows them to master your brand’s voice, develop a big picture strategy, and generally build up a knowledge base around your brand’s needs and preferences. They might be busy or out of the office occasionally, but anyone whose experienced both approaches – a core account manager and a rotating cast of agents – can tell you that having a point person makes a difference.
If your PPC agency doesn’t have you working with a single, core agent, you may want to ask a few questions to get a better sense of what’s happening. Do they have an unusual in-house strategy, or are they having trouble with employee retention? Do they think it doesn’t make a difference? You can also request that they place you with a single representative, but if that’s not their standard practice already, you’re probably better off going elsewhere. It just doesn’t bode well.
Google AdWords isn’t a new program and there are plenty of other PPC programs out there, but if an agency is committed to this work, then they should have complete Google’s AdWords certification program. You can check on this by asking them to show you their Premier Partner page – it really is that simple. Not having one isn’t necessarily the worst offense a company can commit, but it’s a good indicator that you can do better and should commit your ads spend elsewhere.
Did you pick your PPC agency based on their portfolio of appealing PPC ads/ads or optimized images? That’s a great starting point – it certainly indicates that they can do high-quality work – but it’s not enough if they’re not actually showing you your brand’s own ads before they launch them. Obvious, right? It should be, but many entrepreneurs have been duped by PPC agencies who tell them that their ad is similar to another ad product, which is called ad copy; the client, not wanting to be pushy, walks away with their own notion of their brand’s ad, and meanwhile the agency may not have done any work at all.
Your PPC agency should be giving you the final say on all your paid ads, so if you’ve supposedly got a campaign running and you haven’t seen your ads, ask to see them right away. Odds are good that if your agency isn’t showing you your PPC ads before launching them that they either don’t exist or they’re extremely low quality for online visibility. Great PPC agencies are proud of their work and they want you to see it. Anything less should raise concerns.
Hiring an agency to manage your PPC campaigns will obviously cost more than just the fees for the campaign itself, but the costs involved in running ads with your agency shouldn’t be confusing. That’s because, ultimately, your money should only be going two different places – to the agency and to the ad platform – and everyone at the company should be clear on the split. So, when we say you should be wary about confusing fees, we’re not talking about total cost (that’s a matter for you and your budget), but rather about how the money is split up. For any payment there should be the fee to the agency and the ads spend and it should always be obvious what the division is there.
As popular as PPC marketing is with businesses today, many of the agencies that execute these campaigns don’t do a very good job. They’re wasting your ad spend and your time, and you deserve better. That’s why you should switch to PPC.co’s PPC Management Service.
At PPC.co, we’re committed to ensuring that your ads are reaching the right audience and we know that most agencies just don’t deliver that. Starting from our understanding that website conversions often top out at 2%, we emphasize PPC marketing that pairs first contacts with retargeting efforts to ensure that your brand remains a top-of-mind solution for past visitors. A non-converting visitor is often just someone who hasn’t seen the right content yet, and we want to help you make those connections.
What else makes our PPC Management program stand out? With dual Google Ads and Google Analytics certifications, we have a deep understanding of the systems & AdWords account that get your ads seen and can use tracking data to its fullest potential of web traffic. In fact, that’s why we start every client engagement with a full PPC audit, because even when we’re not leading the campaigns, our skilled professionals can quickly see what’s working and what’s falling short in your current campaigns. From the start, we put our expertise to work for you.
If your PPC agency has exhibited any of the above warning signs, you can’t afford to wait around for progress. It’s time for the protection of business and moves on – to PPC.co. Contact us today to learn more about our PPC Management Services and say goodbye to wasted ad spend and rock bottom conversions. Once you’ve seen the difference a top PPC agency can make in your campaigns, you’ll never believe you let anyone else handle your PPC needs.
