If you’re going to pour thousands of dollars into a search engine marketing (SEM) campaign, you want to know that you’re getting as much return on investment (ROI) as you possibly can.
And while there are plenty of ways to optimize the ads themselves, much of the success (or failure) ultimately comes down to the landing page.
A pay-per-click (PPC) ad is incredibly powerful, but it’s also limited in the sense that it can’t “create” a conversion – it can only serve as a catalyst. In other words, the ad itself is responsible for driving targeted traffic to a destination. It’s then the landing page’s responsibility to convert that paid search traffic into an opt-in, sale, or another type of conversion.
Whether you’re building your first landing page/landing pages or you’re looking for ways to improve or Optimize landing pages you’ve already developed, there are some strategic steps you can take to enhance results and generate better ROI. Read on to discover more!
For starters, let’s get clear on what exactly a landing page conversions is and why it matters. And the best way to do this is by thinking about it through the lens of your SEM campaign.
When creating a PPC ad campaign, one of the very first requirements is to determine a high-level strategic goal. Usually, your goal will fall into one of three buckets:
The goal will determine the offer. And the offer will be presented on the landing page/landing pages as a way of hooking your target audience after they’ve clicked on your PPC ad.
While there are dozens of tips and strategies we could discuss for optimizing PPC ads to ensure they’re driving qualified traffic to your page, that’s a topic for another post. In this article, we’re assuming that you’re driving the right people to the landing page/landing page optimization. Thus the primary challenge is figuring out how to create a landing page/landing pages that presents the right offer to these people and moves them to take action on your high-level strategic goal.
In the simplest terms, your landing page optimization is the percentage of traffic that follows through on your desired action for them – whether that’s filling out an opt-in for a lead magnet, purchasing a product, or registering for a webinar.
To use clean and simple math, let’s say you drive 100 people from a PPC ad to your landing page/landing page optimization, where your goal is to have people give you their email address in exchange for a white paper that you’ve created. If 17 of these visitors fill out the opt-in form, your conversion rates are 17 per cent.
That’s obviously an oversimplified illustration, but it gives you an idea of how this number is calculated. Now the question is, what sort of average conversion rate should you be aiming for?
This is a challenging question to answer with a simple number or percentage. And that’s because every business, target audience, SEM campaign, and industry is unique. When you layer them all together, you get infinite possibilities. What’s good for one company in one industry might be a waste of resources for another business in a separate industry. There’s just no way to provide an honest benchmark without (a) giving some companies a false sense of security, and (b) discouraging other companies who are doing fine.
To underscore this point, consider two illustrations:
The reality is that both of these campaigns are successful, despite the fact that Amy has a 7 percent conversion rate and Susan has a 1 percent conversion rate. In fact, despite having a much lower rate, Susan’s ROI is significantly higher than Amy’s.
While both of these individuals would be happy to generate these results, it just goes to show that the idea of a “good” conversion rate is situational. Every business, product, and industry will have its own thresholds. It’s up to you to determine whether your conversion rate is translating into an ROI that justifies the expense and effort of the SEM campaign.
With all of that being said, we do want to give you some idea of conversion rates across industries. Here are some median values taken from an Unbounce analysis of thousands of landing pages:
It’s important to note that these are median rates – meaning they don’t account for the large volume of low-converting pages or the handful of high-converting ones. It’s also worth noting that the goal for all of these pages is targeted, even local lead generation, not direct sales. Still, the data gives you a small snapshot to show how you stack up.
Whether your landing page/landing pages have a low conversion rate or you’re already doing well, there are always improvements that can be made. So let’s dive in together and explore a few of the top tips and techniques you may be able to leverage in an effort to generate better ROI from your SEM campaign:
Want to know the truth? On average, just 20 per cent of people will continue to read past the headline on your landing page. That means four out of five people never engage with the rest of your page.
If you want to generate a better landing page/landing page optimization, it starts with getting more people to read past the headline. And you do this by writing better headlines that speak directly to visitors and motivate them to learn more.
Here are some helpful tips for better headlines:
There are world-class copywriters who have spent decades studying headline writing and still haven’t mastered it yet. So don’t assume that you’re going to craft killer headlines overnight. However, the more you learn, the better you’ll get. Start with these tips and test what works.
The average human attention span is about on part with a goldfish. If you want to engage landing pages/landing page visitors and turn them into customers, you have to grab them right away. This can be done by focusing the majority of your efforts on above-the-fold content and design.
Above-the-fold content, which is anything a visitor sees on their screen without having to scroll, is prime real estate. Avoid overcrowding, but be sure to include a clear value proposition and call-to-action (CTA).
As humans, we have a certain “herd mentality” about us. When we see other people who we deem to be like us performing certain actions, we have a natural tendency to do the same. Following the actions of the masses is a way of lowering risk and reducing decision fatigue. Whether consciously or subconsciously, we think, “If they’re doing it, it must be right/good/smart for me to do it, too.”
We’re not going to get into a philosophical discussion of whether basing your decisions on the actions of the masses is a good or bad thing. Instead, we’re just telling you that’s how the world works. And if you want to boost your landing page conversion rates/landing page optimization, you can use it to your advantage.
The best way to tap into this herd mentality is to utilize social proofs, which is basically anything that signals to a prospective customer that other people are gaining value from your products or services.
Examples of social proofs include testimonials and reviews, ratings, data and statistics, endorsements, case studies, etc. By adding these landing page elements to your landing page/landing page optimization, you establish proof and trust.
Social proofs could also mean managing your company’s reputation online–even using pay per click directly.
For best results, pepper social proof throughout your landing page. Another best practice is to include social proof right before or alongside a CTA.
Nothing kills landing page optimization/landing page conversion quite like friction. More specifically, you’re doing yourself a disservice if your opt-in forms or checkout processes contain multiple steps.
Simplifying the steps it takes to follow through on a conversion, like getting a lead magnet or buying a product, creates significant lift.
If it’s an email opt-in, only ask for the bare minimum. Name, email, and phone are the absolute maximum – though phone numbers will hurt your opt-ins rather significantly. (Only include if necessary.) If you get away with just their first name and email – or only the email address – it’s better.
When it comes to an actual transaction, one-step or two-step checkout is important. Anything requiring three or more steps to completion will lead to a massive spike in shopping cart abandonment.
The CTA is where the rubber meets the road. Every landing page should have exactly one CTA. It can be inserted multiple times throughout the landing page/page – and even worded slightly different – but there’s never more than one CTA.
Looking for a few ideas for high-converting CTA copy? Here are some options that work really well:
The key to CTA copy (and really any element of your landing page) is to split test and find out what works best. Over time, optimizing for CTA copy can take a landing page/page and turn it into a great page.
Distractions have to go. Any element that doesn’t directly add value to the user and push them closer to the point of conversion is unnecessary and must be eliminated.
A landing page is not a work of art. It’s not designed to be a piece that you place in a web design portfolio and wow people with. A landing page’s sole focus is driving increase conversions. Run everything through this filter.
Stock photos serve a purpose. They’re free, accessible, and can serve as compelling visual assets in certain areas of a marketing campaign (like blogging). However, stay far away from generic stock images on landing pages.
Consider this case study, in which a truck driving company was selling lessons online. The goal of the landing page was to get more website opt-ins. By simply changing the cover photo from a stock image of a truck driver to a photo image of a real student, they were able to increase conversions by 161 per cent. Real pictures also work well in your PPC retargeting campaigns.
There’s something about seeing a real face and a genuine image that builds trust and makes a landing page/page more relatable. When possible, look for opportunities to humanize with actual images!
Anything you can do to draw a visitor’s eye to the CTA is a good thing. And sometimes you have to be overt about it.
Directional cues, like arrows, are excellent for showing people where to look. However, you can also use more subtle cues, like a picture of a person looking to the right (when the opt-in is to the right). The human brain picks up on little details such as this.
The first version of your landing page won’t be the last. Expect it to go through multiple iterations before you hit your stride. Reach the “best” iteration faster by using different tracking tools to see what’s working on your page.
There are plenty of neat landing page optimization tools/tools available as add-ons to a landing page. Heat maps, for example, show you where people are looking and spending most of their time on a page. Scroll maps let you know how far people are scrolling down a page. Confetti reports can even show you where individual clicks are occurring.
The fear of missing out, search engine optimization or FOMO, is one of the driving factors behind why people make purchase decisions. Thus any time you can leverage scarcity in your copywriting and CTAs, you should do it.
Phrases like limited time, limited quantities, today-only, and ending soon are all effective. Countdown timers also work well, particularly for webinars, events, and sales.
As annoying as they may be, there’s one simple reason why so many marketers continue to use exit-intent popups: They work!
Exit-intent popups, which are the screen overlays that emerge when a user’s pointer leaves the screen and appears to be ready to close out the page, are great for capturing leads that would otherwise be lost. Test them out on your landing page and see what you think.
A perfectly optimized landing page can’t do anything on its own. In order to generate a positive ROI, you need traffic. More specifically, you need to drive targeted, cost-effective traffic to the page. And at PPC.co, we can help.
Through a combination of time-tested techniques and the latest industry best practices, our team of experienced PPC experts provides tailored strategies designed to help businesses across a variety of niches generate massive value from their SEM campaigns.
From search to social landing page/page, our comprehensive Google Ads PPC management services have everything you need to win. Contact us today to learn how we can help you!
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When you’re a plumber relying on a steady flow of leads to be profitable, it’s not enough to get your leads through word-of-mouth alone. That may work if you’re only a two-person team, but if you plan to grow your business, you’ll need to start marketing your services, specifically with PPC advertising.
Pay-per-click (PPC) ads are a beneficial form of advertising, but they can be a source of leads or a money pit for plumbers. When done right, PPC helps plumbing companies generate targeted leads looking for services, but poorly-crafted PPC campaigns can burn through a budget without results. The good news is with smart targeting, strategic bidding, and continual optimization, plumbers can generate qualified leads at a cost that provides a positive ROI. Here’s how pay-per-click (PPC) advertising is done for lead generation for plumbing businesses.
The biggest mistake plumbers make is targeting a broad area rather than a specific local area. Hitting your target audience by demographic and location will be critical to be most efficient in your PPC ad spend. Even when your company serves customers throughout several counties, you’ll want to create ad campaigns that target each individual city or county. If your ads are reaching people outside of your service area, you’re paying for clicks that won’t turn into paying customers.
An easy way to prevent this problem is to use location targeting inside of your PPC account to set your target location by zip codes, cities, or a custom radius around your main location. This will ensure your ads will only be seen by leads you can actually convert.
You’ll also want to explicitly exclude areas you don’t serve. For example, you might serve a whole county with the exception of a couple cities or neighborhoods because of traffic congestion or licensing issues. Make sure to add these locations as exclusions in your ad campaign settings to avoid wasting money.
The keywords that will bring you the best leads are keywords that signal high intent to purchase. This includes terms like “emergency plumber near me,” “24-hour plumber,” “toilet overflowing fix,” or “fix for busted pipe.” The people who search for these terms aren’t just casual browsers. They’re people who need a plumber immediately.
This type of expert keyword research isn't necessarily rocket science, but it's critical for your rankings in search engine results pages.
Prioritize these keywords and increase your bid to capture more of these leads.
Avoid using the kinds of keywords that will attract people who aren’t likely to hire you for plumbing services. For example, terms like “DIY toilet repair” or “how to fix (fixture)” will rarely lead to calls. People who search for these phrases are usually just looking for ways to fix their own problem, so filter them out.
When people need a plumber, they want to call and get someone out fast, especially if their basement is flooding or they’re dealing with a busted pipe in the house. Google offers call-only ads that let users tap to call you immediately from search results rather than click to visit your website, where they’d need to search for a way to contact you. This ad type alone will increase your conversions.
It’s crucial to use ad tracking tools like Google’s call forwarding or third-party platforms that track which ads generate your phone calls. Knowing what ads are driving your best leads will help you do more of what works and eliminate what doesn’t.
Since most leads will want to call you immediately, only schedule your ads to run when you’ll be available to answer the phone. If you don’t offer 24/7 emergency services and don’t answer your phone at 2 AM, don’t schedule your ads to run until the start of your business day.
Depending on your location and services, you might get more calls on weekdays or weekends. To find out your peak, check your reports to see when you’re getting the most calls and then adjust when you run your ads based on your actual performance data.
Don’t create complicated, wordy ads. Use simple, clear, and direct headlines that speak directly to the problems your leads may be dealing with. They’re going to be drawn to ads that promise to help them with real problems. For example, write headlines like “Broken water heater? Get 24/7 help,” “Clogged drains fixed fast,” and “Overflowing toilet? Get help now.”
In your ad copy, it helps to use location-specific phrases. For example, you might write “Serving Phoenix homes since 2001.” Doing this helps build trust and establishes relevancy.
For Google Ads that send visitors directly to your website, you’ll need to optimize your landing pages for conversion. The following elements are essential:
· Landing page copy that matches your ad. To create a seamless experience, don’t send leads to your home page. Send them to a landing page that matches your ad. For example, if your ad targets people with a clogged drain, ensure your landing page speaks to people with a clogged drain.
· An easy-to-find phone number. Your phone number should be readily visible on every page of your website, including all of your landing pages. The ideal place is in the top right corner of every page header.
· A click-to-call button. It’s easier for mobile leads to click to bring up your phone number in their dial pad rather than forcing them to write down a phone number they’ll need to then dial.
· A call-to-action (CTA). Leads need to be told what to do. Be direct and tell them to call you now for an estimate or to schedule a service call.
Your search ads will only bring you potential leads. Your landing pages are responsible for converting potential customers into paying customers.
To maximize your ROI without wasting money, you’ll want to set a realistic daily budget and scale it only when you know you’re ready. Most local service providers stick with a $10-$50/day budget, but it depends on the industry and your location.
Over time, you’ll find that some campaigns are working better than others. A varied performance can be caused by a variety of factors, and you’ll need to take a close look before making any changes. For example, underperforming keywords and plumbing ads that don’t get many clicks should be paused. However, if your ads are getting clicks, but limited conversions, you’ll want to tweak your landing page copy and/or your offer.
Sometimes irrelevant keyword searches will display your ads, so if you can come up with a list of keywords related to services you don’t provide, you can limit where your ads show up. For example, if you don’t offer sewer camera inspections, make “sewer camera” a negative keyword. If you don’t service septic systems, make “septic” a negative keyword. Doing this will prevent clicks from irrelevant leads.
Local Service Ads appear at the top of Google’s search results above the typical PPC text ads and organic listings. LSAs are pay-per-lead, not pay-per-click, which makes them even more profitable. With LSAs, you only pay when a lead contacts you directly through your ad, either by calling you or messaging you. This is a much safer way to manage your ad spend and generate qualified leads. It’s also an easier way to capture bottom-of-the-funnel leads who need emergency plumbing services.
To set up these ads, head over to Google’s LSA page and click “get started.” You’ll be prompted to go through the setup process, which includes confirming your business eligibility. To complete the process, you’ll need your business license, general liability insurance proof, and at least one Google Business Profile with positive reviews. The system will then ask you to choose the zip codes or cities you serve, list the types of services you provide, and set your weekly budget. Once you submit the form and pass Google’s screening process, you’ll start showing up in results for searches related to your business.
Try to get as many positive reviews on your Google Business Profile as possible since businesses with better reviews tend to rank higher with Local Service Ads. Also, keep in mind that Google tracks your response times, and the faster you reply, the better placement you’ll get. Unlike PPC ads, you can request refunds from leads that aren’t relevant, like leads requesting the wrong services or who are outside your service area.
It’s important to take advantage of these ads because it’s an easy way to get your business listed at the top of search results pages when people search for terms like “plumber near me.” It’s easier than waiting months for SEO to kick in, and it will bring you immediate leads. People will see your reviews and your Google Guaranteed badge, which will boost your credibility.
Getting your business verified by Google will give you a green checkmark next to your business name in your Local Service Ads. It tells customers that Google has personally verified your business, you’ve passed a background check, your insurance has been verified, and Google Ads will back your services with up to $2,000 in reimbursement if a customer isn’t satisfied with your services.
Getting this badge can boost your visibility and credibility, which can get you more clicks, leads, and paying customers. It will also help you rank higher in the list of LSAs.
To get this green checkmark, you need to get approved for Google LSAs. Once you’re approved for LSAs, you’ll get the “Google Guaranteed” checkmark badge automatically. Just make sure you renew your insurance policy on time, maintain a high review rating, and keep responding to leads quickly. If you don’t maintain these things, Google Ads might remove your badge.
You can’t improve what you don’t track. Track your critical metrics, including call tracking, form tracking, and chat tracking. Run regular reports and check in with your ad campaign performance on a regular basis. It will take a little bit of time to gather enough data to make informed decisions, but the sooner you catch underperforming ads, the sooner you can make necessary changes.
It’s important to split test ads to see what elements drive the most conversions. Split testing, also called A/B testing, is where you run two nearly identical ads, but with one small difference between them. The difference could be a headline, colors, an image, the main copy, or the CTA. Once you run the ads long enough, take the winning ad and change one more element to test. Repeat this process by changing just one element at a time to see which version performs better. Use Google keyword planner to help navigate this. When done correctly, your clicks should increase over time.
Getting satisfied customers to review you is crucial, and as previously discussed, it can impact how your Local Service Ads show up. Reviews can also impact how you show up in the Local Pack. The more high-quality, genuine, recent reviews you have, the more likely you are to show up in search results. You’re also more likely to get clicks.
Positive reviews act as social proof that helps customers choose which business to call. You could have the best ad copy in the world, but if your competitor has 150 five-star reviews and you only have 6 reviews from 2019, customers will choose them over you.
It’s easy to get clicks, but getting real leads from search engines– the kind that book your plumbing services – takes work. For plumbers, a strong PPC strategy can make the difference between getting steady jobs or wasting cash. By targeting high intention search terms, targeting narrow service areas, and optimizing your ads, you can create high-performing ads that deliver real results without burning through your marketing budget.
Lead generation is critical for your plumbing business, but when done without a positive return on investment, it's foolish.
Whether you’re new to PPC ads, or you’re tired of wasting money on ads that don’t generate calls, we’d love to help you get real results. Our PPC experts specialize in helping local service businesses in the plumbing industry just like yours attract high intent plumbing leads, reduce wasted ad spend, and grow predictable revenue.
Contact us now for a free evaluation for your lead generation strategies, PPC campaigns and search engine optimization services – we’d love to help.
Pay-per-click (PPC) advertising is the lifeblood of modern digital marketing, a finely tuned machine designed to separate serious advertisers from those who enjoy setting their money on fire. At its core, PPC is about buying attention—whether it’s from Google Ads, Facebook (or should we say Meta?) Ads, LinkedIn’s overpriced clicks, or whatever ad network is currently promising “unprecedented results.” The trick, of course, is making sure that the attention you’re paying for actually turns into conversions, and not just a collection of clicks that lead nowhere.
This guide is for marketers who already know the basics and are ready to squeeze every last drop of ROI from their PPC campaigns. If you’re looking for a “Beginner’s Guide to Google Ads,” this isn’t it. But if you’re tired of watching your ad spend disappear into the void and want to start running PPC like a ruthless efficiency machine, read on.
There’s nothing quite as tragic as a PPC campaign with no clear objective. Running ads without goals is like throwing darts blindfolded—sure, you might hit the board occasionally, but mostly you’re just making a mess. Before you even think about setting up a campaign, define what success looks like. Are you driving leads? Pushing e-commerce sales? Increasing brand awareness (ugh, we’ll get to why that’s usually a waste of money later)? If your goal is just “more clicks,” congratulations—you’ve just fallen for the ultimate PPC scam: paying for traffic that doesn’t convert.
Every campaign should have a quantifiable, measurable outcome tied to business KPIs. That means actual revenue, leads that don’t ghost you, or at the very least, cost per acquisition (CPA) that doesn’t make your CFO break out in hives.
Google Ads is the undisputed king of PPC, but let’s not pretend it’s the only game in town. Depending on your audience and objectives, Meta Ads (Facebook and Instagram) can still be a goldmine—if you’re willing to put up with Meta’s ever-changing rules and the occasional algorithmic meltdown. LinkedIn Ads? Great if you enjoy paying $12 per click for someone who will never fill out your lead form.
And then there’s the rising trend of alternative ad platforms. TikTok Ads are fantastic if you’re targeting Gen Z and have the budget to experiment. Microsoft Ads (formerly Bing Ads) may be the underdog, but they offer cheaper CPCs and a surprising number of high-intent users. If you’re in e-commerce, don’t ignore Amazon Ads—they print money for sellers who get their targeting right.
Google would love for you to just use broad match keywords and let their algorithm “figure things out.” Spoiler alert: this is a terrible idea. Broad match means your ad could show up for searches so unrelated to your business that it’s practically performance art.
Instead, focus on high-intent keywords—the ones that indicate users are actually ready to buy. Long-tail keywords often convert better because they signal more specific intent. The goal is not just to drive traffic, but to attract users who already have their wallets half-open.
Want to know what works? Look at your competitors. Tools like SEMrush, SpyFu, and Google’s Auction Insights let you see what keywords they’re bidding on, which ones they’re ranking for, and—most importantly—where they’re burning money so you don’t have to.
If a competitor is bidding on specific high-intent keywords, that’s your signal to investigate. Either they’re seeing a positive ROI, or they’re making an expensive mistake that you can learn from. Either way, it’s free intelligence.
Great PPC ads aren’t just about catchy headlines—they’re about aligning with search intent, making a compelling offer, and convincing users that clicking your ad is the smartest decision they’ll make today. A well-optimized ad uses clear, persuasive language with a direct CTA, because vague CTAs like “Learn More” are about as useful as a screen door on a submarine.
A/B testing is non-negotiable. Your gut instinct is probably wrong, so test different headlines, CTAs, and descriptions to see what actually drives conversions. If you’re not actively testing, you’re just guessing.
You have about three seconds to convince visitors that they made the right choice clicking your ad. If your landing page loads slowly, looks like it was designed in 2008, or makes users hunt for the CTA, they’re gone.
Your landing page should have a singular focus: conversion. That means no distractions, no unnecessary links, and definitely no autoplay videos that scare people away. A strong landing page aligns perfectly with the ad copy, ensuring a seamless experience from click to conversion.
Nothing kills conversion rates faster than misleading ad-to-landing page alignment. If your ad promises “50% off running shoes” and your landing page is a generic homepage with no mention of that discount, expect a bounce rate that makes your campaign ROI cry. Every landing page should reinforce the ad message, use clear headlines, and make it painfully easy for users to complete the desired action. If a user has to think, they’re already gone.
If you’re still using manual CPC bidding across all campaigns, congratulations—you’re officially working harder, not smarter. Google’s automated bidding strategies have their place, but blindly trusting the algorithm is like handing your credit card to a stranger and hoping for the best.
Smart bidding, when done correctly, can optimize conversions and lower CPA, but it requires constant monitoring. Target ROAS (Return on Ad Spend) and Maximize Conversions can be effective, but only if you have historical data to feed the algorithm. If you’re running a new campaign, manual bidding still gives you more control.
Running PPC without proper tracking is like driving blindfolded and hoping you’ll reach your destination. You need to track not just clicks, but actual conversions, customer lifetime value (CLV), and return on ad spend (ROAS). Google Ads’ built-in tracking is decent, but combining it with Google Analytics, heatmaps, and call tracking will give you a full picture of what’s working.
Scaling PPC isn’t as simple as increasing your budget and watching conversions skyrocket. If you scale too fast, you’ll tank your ROI. The right approach is incremental scaling—gradually increasing spend while monitoring CPA and conversion rates. If your CPA starts climbing faster than your revenue, it’s time to reassess. And if your PPC manager insists that “everything is going great” while your ROAS tells a different story? It might be time for a new PPC manager.
