If you’re going to pour thousands of dollars into a search engine marketing (SEM) campaign, you want to know that you’re getting as much return on investment (ROI) as you possibly can.
And while there are plenty of ways to optimize the ads themselves, much of the success (or failure) ultimately comes down to the landing page.
A pay-per-click (PPC) ad is incredibly powerful, but it’s also limited in the sense that it can’t “create” a conversion – it can only serve as a catalyst. In other words, the ad itself is responsible for driving targeted traffic to a destination. It’s then the landing page’s responsibility to convert that paid search traffic into an opt-in, sale, or another type of conversion.
Whether you’re building your first landing page/landing pages or you’re looking for ways to improve or Optimize landing pages you’ve already developed, there are some strategic steps you can take to enhance results and generate better ROI. Read on to discover more!
For starters, let’s get clear on what exactly a landing page conversions is and why it matters. And the best way to do this is by thinking about it through the lens of your SEM campaign.
When creating a PPC ad campaign, one of the very first requirements is to determine a high-level strategic goal. Usually, your goal will fall into one of three buckets:
The goal will determine the offer. And the offer will be presented on the landing page/landing pages as a way of hooking your target audience after they’ve clicked on your PPC ad.
While there are dozens of tips and strategies we could discuss for optimizing PPC ads to ensure they’re driving qualified traffic to your page, that’s a topic for another post. In this article, we’re assuming that you’re driving the right people to the landing page/landing page optimization. Thus the primary challenge is figuring out how to create a landing page/landing pages that presents the right offer to these people and moves them to take action on your high-level strategic goal.
In the simplest terms, your landing page optimization is the percentage of traffic that follows through on your desired action for them – whether that’s filling out an opt-in for a lead magnet, purchasing a product, or registering for a webinar.
To use clean and simple math, let’s say you drive 100 people from a PPC ad to your landing page/landing page optimization, where your goal is to have people give you their email address in exchange for a white paper that you’ve created. If 17 of these visitors fill out the opt-in form, your conversion rates are 17 per cent.
That’s obviously an oversimplified illustration, but it gives you an idea of how this number is calculated. Now the question is, what sort of average conversion rate should you be aiming for?
This is a challenging question to answer with a simple number or percentage. And that’s because every business, target audience, SEM campaign, and industry is unique. When you layer them all together, you get infinite possibilities. What’s good for one company in one industry might be a waste of resources for another business in a separate industry. There’s just no way to provide an honest benchmark without (a) giving some companies a false sense of security, and (b) discouraging other companies who are doing fine.
To underscore this point, consider two illustrations:
The reality is that both of these campaigns are successful, despite the fact that Amy has a 7 percent conversion rate and Susan has a 1 percent conversion rate. In fact, despite having a much lower rate, Susan’s ROI is significantly higher than Amy’s.
While both of these individuals would be happy to generate these results, it just goes to show that the idea of a “good” conversion rate is situational. Every business, product, and industry will have its own thresholds. It’s up to you to determine whether your conversion rate is translating into an ROI that justifies the expense and effort of the SEM campaign.
With all of that being said, we do want to give you some idea of conversion rates across industries. Here are some median values taken from an Unbounce analysis of thousands of landing pages:
It’s important to note that these are median rates – meaning they don’t account for the large volume of low-converting pages or the handful of high-converting ones. It’s also worth noting that the goal for all of these pages is targeted, even local lead generation, not direct sales. Still, the data gives you a small snapshot to show how you stack up.
Whether your landing page/landing pages have a low conversion rate or you’re already doing well, there are always improvements that can be made. So let’s dive in together and explore a few of the top tips and techniques you may be able to leverage in an effort to generate better ROI from your SEM campaign:
Want to know the truth? On average, just 20 per cent of people will continue to read past the headline on your landing page. That means four out of five people never engage with the rest of your page.
If you want to generate a better landing page/landing page optimization, it starts with getting more people to read past the headline. And you do this by writing better headlines that speak directly to visitors and motivate them to learn more.
Here are some helpful tips for better headlines:
There are world-class copywriters who have spent decades studying headline writing and still haven’t mastered it yet. So don’t assume that you’re going to craft killer headlines overnight. However, the more you learn, the better you’ll get. Start with these tips and test what works.
The average human attention span is about on part with a goldfish. If you want to engage landing pages/landing page visitors and turn them into customers, you have to grab them right away. This can be done by focusing the majority of your efforts on above-the-fold content and design.
Above-the-fold content, which is anything a visitor sees on their screen without having to scroll, is prime real estate. Avoid overcrowding, but be sure to include a clear value proposition and call-to-action (CTA).
As humans, we have a certain “herd mentality” about us. When we see other people who we deem to be like us performing certain actions, we have a natural tendency to do the same. Following the actions of the masses is a way of lowering risk and reducing decision fatigue. Whether consciously or subconsciously, we think, “If they’re doing it, it must be right/good/smart for me to do it, too.”
We’re not going to get into a philosophical discussion of whether basing your decisions on the actions of the masses is a good or bad thing. Instead, we’re just telling you that’s how the world works. And if you want to boost your landing page conversion rates/landing page optimization, you can use it to your advantage.
The best way to tap into this herd mentality is to utilize social proofs, which is basically anything that signals to a prospective customer that other people are gaining value from your products or services.
Examples of social proofs include testimonials and reviews, ratings, data and statistics, endorsements, case studies, etc. By adding these landing page elements to your landing page/landing page optimization, you establish proof and trust.
Social proofs could also mean managing your company’s reputation online–even using pay per click directly.
For best results, pepper social proof throughout your landing page. Another best practice is to include social proof right before or alongside a CTA.
Nothing kills landing page optimization/landing page conversion quite like friction. More specifically, you’re doing yourself a disservice if your opt-in forms or checkout processes contain multiple steps.
Simplifying the steps it takes to follow through on a conversion, like getting a lead magnet or buying a product, creates significant lift.
If it’s an email opt-in, only ask for the bare minimum. Name, email, and phone are the absolute maximum – though phone numbers will hurt your opt-ins rather significantly. (Only include if necessary.) If you get away with just their first name and email – or only the email address – it’s better.
When it comes to an actual transaction, one-step or two-step checkout is important. Anything requiring three or more steps to completion will lead to a massive spike in shopping cart abandonment.
The CTA is where the rubber meets the road. Every landing page should have exactly one CTA. It can be inserted multiple times throughout the landing page/page – and even worded slightly different – but there’s never more than one CTA.
Looking for a few ideas for high-converting CTA copy? Here are some options that work really well:
The key to CTA copy (and really any element of your landing page) is to split test and find out what works best. Over time, optimizing for CTA copy can take a landing page/page and turn it into a great page.
Distractions have to go. Any element that doesn’t directly add value to the user and push them closer to the point of conversion is unnecessary and must be eliminated.
A landing page is not a work of art. It’s not designed to be a piece that you place in a web design portfolio and wow people with. A landing page’s sole focus is driving increase conversions. Run everything through this filter.
Stock photos serve a purpose. They’re free, accessible, and can serve as compelling visual assets in certain areas of a marketing campaign (like blogging). However, stay far away from generic stock images on landing pages.
Consider this case study, in which a truck driving company was selling lessons online. The goal of the landing page was to get more website opt-ins. By simply changing the cover photo from a stock image of a truck driver to a photo image of a real student, they were able to increase conversions by 161 per cent. Real pictures also work well in your PPC retargeting campaigns.
There’s something about seeing a real face and a genuine image that builds trust and makes a landing page/page more relatable. When possible, look for opportunities to humanize with actual images!
Anything you can do to draw a visitor’s eye to the CTA is a good thing. And sometimes you have to be overt about it.
Directional cues, like arrows, are excellent for showing people where to look. However, you can also use more subtle cues, like a picture of a person looking to the right (when the opt-in is to the right). The human brain picks up on little details such as this.
The first version of your landing page won’t be the last. Expect it to go through multiple iterations before you hit your stride. Reach the “best” iteration faster by using different tracking tools to see what’s working on your page.
There are plenty of neat landing page optimization tools/tools available as add-ons to a landing page. Heat maps, for example, show you where people are looking and spending most of their time on a page. Scroll maps let you know how far people are scrolling down a page. Confetti reports can even show you where individual clicks are occurring.
The fear of missing out, search engine optimization or FOMO, is one of the driving factors behind why people make purchase decisions. Thus any time you can leverage scarcity in your copywriting and CTAs, you should do it.
Phrases like limited time, limited quantities, today-only, and ending soon are all effective. Countdown timers also work well, particularly for webinars, events, and sales.
As annoying as they may be, there’s one simple reason why so many marketers continue to use exit-intent popups: They work!
Exit-intent popups, which are the screen overlays that emerge when a user’s pointer leaves the screen and appears to be ready to close out the page, are great for capturing leads that would otherwise be lost. Test them out on your landing page and see what you think.
A perfectly optimized landing page can’t do anything on its own. In order to generate a positive ROI, you need traffic. More specifically, you need to drive targeted, cost-effective traffic to the page. And at PPC.co, we can help.
Through a combination of time-tested techniques and the latest industry best practices, our team of experienced PPC experts provides tailored strategies designed to help businesses across a variety of niches generate massive value from their SEM campaigns.
From search to social landing page/page, our comprehensive Google Ads PPC management services have everything you need to win. Contact us today to learn how we can help you!
%201.svg){kind=logo}
When you want to use paid search marketing platforms, Google Ads often leads the list. Because of its versatility, simplicity, and popularity, it’s obvious why it’s a popular choice. But when you drop all of your PPC advertising money into one marketing strategy, you could lose some leads.
That’s why some businesses explore paid advertising marketing outside of Google, with many turning to Linkedin Ads.
Google Ads and Linkedin Ads are highly efficient ways to market your products and services to businesses and consumers. But each marketing channel has its advantages and disadvantages. Whatever you choose, make sure you discuss the matter with your web development company.
Below is a closer look at each option.
We think it’s reasonable to conclude that Google reaches a vast audience worldwide – its ad reach is a stunning 4 billion people. Google search handles about 70% of desktop searches, and many companies report that they get about 90% of their organic traffic from the search engines. Also, up to 95% of the mobile search market comes from Google.
People use Google’s search a lot, and having the ability to target search terms with specific search ads is a massive benefit of Adwords. People tend to search for very specific things in Google, so if you can customize your Google advertising for your targeted audience, you’ll receive plenty of leads.
So, we can assume that most people’s targeted audience uses Google to some degree. That’s a massive advantage for companies when they want to target an audience.
However, businesses that want to narrow down their search may have issues getting their Google ads settings right with both Google Ads. And if you blunder when segmenting your audiences, your digital ad campaign could suffer.
LinkedIn features a narrower audience – 500 million users – namely businesses and business professionals. But this more limited audience makes it the perfect place for effective B2B marketing. LinkedIn lets marketers serve online ads to decision-makers and vital audience members in several ways.
Summary: For B2B firms that want to reach decision-makers, Linkedin is a terrific advertising platforms. If your B2C company intends to increase its reach, Google Ads could be the best fit.
When you target your audience with Google Ads, you have a few options: location, affinity, technology, buyer behavior, demographics, and interactions with your app or website.
No matter how much you know about your buyer, you may struggle to avoid clicks from worthless leads that cost too much.
In some cases on Google, people may not even know what they’re looking for. You can try to advertise to your desired targeted audience on Google Ads, but it can be challenging to get to the precise people who will most likely buy what you sell.
When people sign up for LinkedIn, they usually provide many details, such as their occupation, title/job title, experience, industry, education, interests, and more. All of this information can be leveraged for great advantage when you start your marketing campaigns.
Also, LinkedIn users can join many groups, start conversations, and obtain followers. The data is priceless when you want to target a specific audience and market to them. LinkedIn also has a Matched Audience that helps advertisers match their email marketing lists and website visitors with users on LinkedIn.
Many marketing experts think that LinkedIn Ads offer more value. LinkedIn has refined targeting, and you can make your product known to them so that you can tell them about something they didn’t know existed.
Summary: For B2B and B2C companies looking for a broad audience, Google Ads has enough targeting features. But for B2B firms that want to target specific groups, LinkedIn Ads has about 100 segmentation methods for micro targeting.
When you want lead generation, Google Ads has a broader reach and is the most effective. First, you can bring in a lot of prospects to your site without breaking the bank. The audience you’re after on Google visits the search giant with the idea to find the best product or service. This makes generating leads easier.
Getting leads from LinkedIn can be more challenging. Users of the platform may sign in to read industry news or talk to group members. No matter how perfect your ad is, viewers may not be in the mood to buy anything.
That said, Linkedin has a way to target ad leads through in-site messaging, which can generate plenty of leads.
When it comes down to dollars and cents, LinkedIn Ads usually are more pricey than Google Ads. As in Google, you can select cost-per-click or cost-per-impression.
LinkedIn also features a cost-per-send for InMail advertising. Typically, you’ll pay about $5 for each click, $6 for 1,000 impressions, and .80 for each send.
With Google Ads, the average CPC is $1. But to leverage that low cost, you need to work on your audience segmentation. If you don’t your ROI may be below what you want.
Summary: Advertising budgets for each platform depends on several factors. On average, Google Ads cost less than LinkedIn Ads. If your B2B company has a tight budget, you may want to focus on a limited variety of LinkedIn ads instead of a broad range of Google Ads.
So should you advertise with Google Ads vs LinkedIn Ads? Yes!
What we mean is, it depends. The correct choice depends on your budget, product or service offered, marketing goals, and target audience. You should not assume that when you need a digital marketing campaign, Google Analytics Adwords is the only choice.
It’s critical to evaluate the market, understand who your buyer is, and make a data-driven decision about the best marketing platform to reach your well-defined goals. One type of company might do better with Google Ads, and another may find LinkedIn Ads preferable.
The great news is you don’t need to choose between the two platforms. Many businesses use both, as well as Facebook, Instagram, and others. If you have the budget, it may pay off to diversify your paid search advertising to get the best ROI.
Pay-Per-Click (PPC) Digital marketing is a classic marketing strategy that’s commonly used to supplement organic web traffic, but it’s hardly the most straightforward way to increase your site’s audience. In fact, from a technological perspective, it’s a rather fussy practice. That’s why brands that want to include a PPC marketing strategy in their overall strategic decisions need to work with an experienced agency. Agencies facilitate ad distribution, track clicks, and calculate fees – and the best ones can help their clients thrive. Unfortunately, there are a lot of subpar agencies and bad actors out there, and you need to know how to spot them.
So, how do you know if it’s time to fire your PPC agencies? Keep an eye out for these 9 red flags. They could indicate you’re working with the wrong agency and that it’s time to make a move.
Companies leave their PPC agencies behind for all sorts of reasons, but according to a 2015 report by the Society for Digital Agencies (SoDA), the most common reasons include outgrowing the agency’s capabilities, cost overruns, and dissatisfaction with their strategy. These are all valid reasons, and ultimately many of them can be reduced to an agency’s failure to generate any or enough growth. After all, disliking the agency’s strategy isn’t likely to be much of a problem if that strategy is generating major growth. Similarly, a brand is unlikely to view itself as having outgrown the agency is their accounts continue to grow.
Ultimately, what these different reasons for firing PPC agencies demonstrate is that, any way you slice it, no one wants to work with an agency that isn’t making them money. So, while it might take a little while for your PPC ads to gain traction, if you’re not seeing growth based on the launch of or changes to your PPC campaign, it’s time to move on to a different agency.
While most brands work with a PPC advertising agency to run their campaigns, it’s not only possible but advisable for you to set up your own accounts with the major PPC advertising platforms, which include sites like Google AdWords, Yahoo, and Facebook. Still, if you’re not the most technologically savvy, it can be tempting to let your agency do it for you. Don’t give in to the impulse. Instead, ask them to guide you through it so that you can ensure that you’re the one with owner access rights.
Unless you have the owner access rights to your company’s PPC accounts, you can’t be sure you have unmediated access to your campaign metrics or feel good/ confident that you’ll be able to transfer your accounts to another agency or bring them in-house if needed. In other words, your agency could be misrepresenting best results to you or could refuse to relinquish control if you end your contract. You need to retain those rights and then give your PPC agent the appropriate permissions to manage your campaigns. If they balk at this arrangement, show them the door.
Typically, when you look at your company’s profile on a site like Google AdWords, you’ll see that your PPC agency has set up specific goals to help your business grow. These commonly include such metrics as Cost Per Acquisition, Return On Advertising Spend, and Cost Per Lead, though there are plenty of other valuable metrics that are worth tracking. Such measurements assure you that you’re spending your Digital marketing money in the right place, help you budget for ad spending, and offer insights into what’s working and what isn’t.
Unfortunately, you’ll occasionally encounter PPC advertising agencies that fail to set up these metric reports, and they’re not to be trusted. Even if they claim to be using an in-house system, it’s your right to demand they use the standard reporting system for each PPC platform and to fire them if they refuse to. Dashboard-based metrics exist to provide consistent measurements regarding the success of PPC campaigns ad those are the numbers you want to reference.
In a similar vein, some PPC advertising agencies skip the core metrics noted above in favor of less valuable but more appealing “vanity metrics.” Vanity metrics don’t help your business make money and they offer limited insight into your operations. Examples of vanity metrics include any campaign value based on impressions, engagement metrics that don’t drive conversions, and even many of the behavior-based metrics that used to be considered the gold standard in website evaluation, such as bounce rate or time on site.
Ultimately, vanity metrics don’t serve your company because they can be created artificially. An untrustworthy PPC agency might drive up engagement numbers by sharing a great meme on your brand’s landing pages, which will drive likes and other reactions, but won’t actually funnel clients to your site or create sales. Similarly, you can get a huge number of impressions by getting your PPC new ads onto a very popular site, but if no one is clicking on it, all you’ve got is a tally of how many people visited/ web traffic to someone else’s website.
Having the right metrics is important, but if you’re going to meet your goals then your Good PPC agency needs to be adjusting your account settings regularly to refine your campaigns. At a minimum, that means accessing your account to regularly monitoring and fine-tune the settings at least once a week. Such regular check-ins allow your agency to quickly adjust your social media campaigns based on updates to the search engines algorithm, catch any conversion mistakes that could cost your company money, and even react to competitors campaigns.
Be sure that you not only ask your PPC agency how often they access and update your accounts, but that you’re also checking your accounts regularly for updates. The reality is that, although many companies run PPC campaigns, only 10% of AdWords accounts are updated weekly. If your PPC agency can’t meet that standard, ditch them for one that will stay on top of your campaigns.
Just as your PPC agency needs to be fine tuning your accounts regularly, they should also be reporting back on your campaigns at least monthly. While seeing week-to-week progress would be great, as with many kinds of growth, this can be hard to evaluate. Comprehensive, monthly reports, on the other hand, can help you see what your agency has been doing on your behalf, how your accounts are growing, and allow you to be an active participant in your Digital marketing strategy.
Never settle for a company that doesn’t offer substantive reporting. While great reports may offer added insights from your account manager or more labor intensive explanatory work, the majority of PPC reporting is automated – any company that doesn’t provide it is just lazy.
It’s unrealistic to expect that you’ll speak to the same person every time you contact your PPC agency; that doesn’t even happen at your bank or your doctor’s office. That being said, there should be one person who acts as the lead on your account because that allows them to master your brand’s voice, develop a big picture strategy, and generally build up a knowledge base around your brand’s needs and preferences. They might be busy or out of the office occasionally, but anyone whose experienced both approaches – a core account manager and a rotating cast of agents – can tell you that having a point person makes a difference.
If your PPC agency doesn’t have you working with a single, core agent, you may want to ask a few questions to get a better sense of what’s happening. Do they have an unusual in-house strategy, or are they having trouble with employee retention? Do they think it doesn’t make a difference? You can also request that they place you with a single representative, but if that’s not their standard practice already, you’re probably better off going elsewhere. It just doesn’t bode well.
Google AdWords isn’t a new program and there are plenty of other PPC programs out there, but if an agency is committed to this work, then they should have complete Google’s AdWords certification program. You can check on this by asking them to show you their Premier Partner page – it really is that simple. Not having one isn’t necessarily the worst offense a company can commit, but it’s a good indicator that you can do better and should commit your ads spend elsewhere.
Did you pick your PPC agency based on their portfolio of appealing PPC ads/ads or optimized images? That’s a great starting point – it certainly indicates that they can do high-quality work – but it’s not enough if they’re not actually showing you your brand’s own ads before they launch them. Obvious, right? It should be, but many entrepreneurs have been duped by PPC agencies who tell them that their ad is similar to another ad product, which is called ad copy; the client, not wanting to be pushy, walks away with their own notion of their brand’s ad, and meanwhile the agency may not have done any work at all.
Your PPC agency should be giving you the final say on all your paid ads, so if you’ve supposedly got a campaign running and you haven’t seen your ads, ask to see them right away. Odds are good that if your agency isn’t showing you your PPC ads before launching them that they either don’t exist or they’re extremely low quality for online visibility. Great PPC agencies are proud of their work and they want you to see it. Anything less should raise concerns.
Hiring an agency to manage your PPC campaigns will obviously cost more than just the fees for the campaign itself, but the costs involved in running ads with your agency shouldn’t be confusing. That’s because, ultimately, your money should only be going two different places – to the agency and to the ad platform – and everyone at the company should be clear on the split. So, when we say you should be wary about confusing fees, we’re not talking about total cost (that’s a matter for you and your budget), but rather about how the money is split up. For any payment there should be the fee to the agency and the ads spend and it should always be obvious what the division is there.
As popular as PPC marketing is with businesses today, many of the agencies that execute these campaigns don’t do a very good job. They’re wasting your ad spend and your time, and you deserve better. That’s why you should switch to PPC.co’s PPC Management Service.
At PPC.co, we’re committed to ensuring that your ads are reaching the right audience and we know that most agencies just don’t deliver that. Starting from our understanding that website conversions often top out at 2%, we emphasize PPC marketing that pairs first contacts with retargeting efforts to ensure that your brand remains a top-of-mind solution for past visitors. A non-converting visitor is often just someone who hasn’t seen the right content yet, and we want to help you make those connections.
What else makes our PPC Management program stand out? With dual Google Ads and Google Analytics certifications, we have a deep understanding of the systems & AdWords account that get your ads seen and can use tracking data to its fullest potential of web traffic. In fact, that’s why we start every client engagement with a full PPC audit, because even when we’re not leading the campaigns, our skilled professionals can quickly see what’s working and what’s falling short in your current campaigns. From the start, we put our expertise to work for you.
If your PPC agency has exhibited any of the above warning signs, you can’t afford to wait around for progress. It’s time for the protection of business and moves on – to PPC.co. Contact us today to learn more about our PPC Management Services and say goodbye to wasted ad spend and rock bottom conversions. Once you’ve seen the difference a top PPC agency can make in your campaigns, you’ll never believe you let anyone else handle your PPC needs.
