If you’re going to pour thousands of dollars into a search engine marketing (SEM) campaign, you want to know that you’re getting as much return on investment (ROI) as you possibly can.
And while there are plenty of ways to optimize the ads themselves, much of the success (or failure) ultimately comes down to the landing page.
A pay-per-click (PPC) ad is incredibly powerful, but it’s also limited in the sense that it can’t “create” a conversion – it can only serve as a catalyst. In other words, the ad itself is responsible for driving targeted traffic to a destination. It’s then the landing page’s responsibility to convert that paid search traffic into an opt-in, sale, or another type of conversion.
Whether you’re building your first landing page/landing pages or you’re looking for ways to improve or Optimize landing pages you’ve already developed, there are some strategic steps you can take to enhance results and generate better ROI. Read on to discover more!
For starters, let’s get clear on what exactly a landing page conversions is and why it matters. And the best way to do this is by thinking about it through the lens of your SEM campaign.
When creating a PPC ad campaign, one of the very first requirements is to determine a high-level strategic goal. Usually, your goal will fall into one of three buckets:
The goal will determine the offer. And the offer will be presented on the landing page/landing pages as a way of hooking your target audience after they’ve clicked on your PPC ad.
While there are dozens of tips and strategies we could discuss for optimizing PPC ads to ensure they’re driving qualified traffic to your page, that’s a topic for another post. In this article, we’re assuming that you’re driving the right people to the landing page/landing page optimization. Thus the primary challenge is figuring out how to create a landing page/landing pages that presents the right offer to these people and moves them to take action on your high-level strategic goal.
In the simplest terms, your landing page optimization is the percentage of traffic that follows through on your desired action for them – whether that’s filling out an opt-in for a lead magnet, purchasing a product, or registering for a webinar.
To use clean and simple math, let’s say you drive 100 people from a PPC ad to your landing page/landing page optimization, where your goal is to have people give you their email address in exchange for a white paper that you’ve created. If 17 of these visitors fill out the opt-in form, your conversion rates are 17 per cent.
That’s obviously an oversimplified illustration, but it gives you an idea of how this number is calculated. Now the question is, what sort of average conversion rate should you be aiming for?
This is a challenging question to answer with a simple number or percentage. And that’s because every business, target audience, SEM campaign, and industry is unique. When you layer them all together, you get infinite possibilities. What’s good for one company in one industry might be a waste of resources for another business in a separate industry. There’s just no way to provide an honest benchmark without (a) giving some companies a false sense of security, and (b) discouraging other companies who are doing fine.
To underscore this point, consider two illustrations:
The reality is that both of these campaigns are successful, despite the fact that Amy has a 7 percent conversion rate and Susan has a 1 percent conversion rate. In fact, despite having a much lower rate, Susan’s ROI is significantly higher than Amy’s.
While both of these individuals would be happy to generate these results, it just goes to show that the idea of a “good” conversion rate is situational. Every business, product, and industry will have its own thresholds. It’s up to you to determine whether your conversion rate is translating into an ROI that justifies the expense and effort of the SEM campaign.
With all of that being said, we do want to give you some idea of conversion rates across industries. Here are some median values taken from an Unbounce analysis of thousands of landing pages:
It’s important to note that these are median rates – meaning they don’t account for the large volume of low-converting pages or the handful of high-converting ones. It’s also worth noting that the goal for all of these pages is targeted, even local lead generation, not direct sales. Still, the data gives you a small snapshot to show how you stack up.
Whether your landing page/landing pages have a low conversion rate or you’re already doing well, there are always improvements that can be made. So let’s dive in together and explore a few of the top tips and techniques you may be able to leverage in an effort to generate better ROI from your SEM campaign:
Want to know the truth? On average, just 20 per cent of people will continue to read past the headline on your landing page. That means four out of five people never engage with the rest of your page.
If you want to generate a better landing page/landing page optimization, it starts with getting more people to read past the headline. And you do this by writing better headlines that speak directly to visitors and motivate them to learn more.
Here are some helpful tips for better headlines:
There are world-class copywriters who have spent decades studying headline writing and still haven’t mastered it yet. So don’t assume that you’re going to craft killer headlines overnight. However, the more you learn, the better you’ll get. Start with these tips and test what works.
The average human attention span is about on part with a goldfish. If you want to engage landing pages/landing page visitors and turn them into customers, you have to grab them right away. This can be done by focusing the majority of your efforts on above-the-fold content and design.
Above-the-fold content, which is anything a visitor sees on their screen without having to scroll, is prime real estate. Avoid overcrowding, but be sure to include a clear value proposition and call-to-action (CTA).
As humans, we have a certain “herd mentality” about us. When we see other people who we deem to be like us performing certain actions, we have a natural tendency to do the same. Following the actions of the masses is a way of lowering risk and reducing decision fatigue. Whether consciously or subconsciously, we think, “If they’re doing it, it must be right/good/smart for me to do it, too.”
We’re not going to get into a philosophical discussion of whether basing your decisions on the actions of the masses is a good or bad thing. Instead, we’re just telling you that’s how the world works. And if you want to boost your landing page conversion rates/landing page optimization, you can use it to your advantage.
The best way to tap into this herd mentality is to utilize social proofs, which is basically anything that signals to a prospective customer that other people are gaining value from your products or services.
Examples of social proofs include testimonials and reviews, ratings, data and statistics, endorsements, case studies, etc. By adding these landing page elements to your landing page/landing page optimization, you establish proof and trust.
Social proofs could also mean managing your company’s reputation online–even using pay per click directly.
For best results, pepper social proof throughout your landing page. Another best practice is to include social proof right before or alongside a CTA.
Nothing kills landing page optimization/landing page conversion quite like friction. More specifically, you’re doing yourself a disservice if your opt-in forms or checkout processes contain multiple steps.
Simplifying the steps it takes to follow through on a conversion, like getting a lead magnet or buying a product, creates significant lift.
If it’s an email opt-in, only ask for the bare minimum. Name, email, and phone are the absolute maximum – though phone numbers will hurt your opt-ins rather significantly. (Only include if necessary.) If you get away with just their first name and email – or only the email address – it’s better.
When it comes to an actual transaction, one-step or two-step checkout is important. Anything requiring three or more steps to completion will lead to a massive spike in shopping cart abandonment.
The CTA is where the rubber meets the road. Every landing page should have exactly one CTA. It can be inserted multiple times throughout the landing page/page – and even worded slightly different – but there’s never more than one CTA.
Looking for a few ideas for high-converting CTA copy? Here are some options that work really well:
The key to CTA copy (and really any element of your landing page) is to split test and find out what works best. Over time, optimizing for CTA copy can take a landing page/page and turn it into a great page.
Distractions have to go. Any element that doesn’t directly add value to the user and push them closer to the point of conversion is unnecessary and must be eliminated.
A landing page is not a work of art. It’s not designed to be a piece that you place in a web design portfolio and wow people with. A landing page’s sole focus is driving increase conversions. Run everything through this filter.
Stock photos serve a purpose. They’re free, accessible, and can serve as compelling visual assets in certain areas of a marketing campaign (like blogging). However, stay far away from generic stock images on landing pages.
Consider this case study, in which a truck driving company was selling lessons online. The goal of the landing page was to get more website opt-ins. By simply changing the cover photo from a stock image of a truck driver to a photo image of a real student, they were able to increase conversions by 161 per cent. Real pictures also work well in your PPC retargeting campaigns.
There’s something about seeing a real face and a genuine image that builds trust and makes a landing page/page more relatable. When possible, look for opportunities to humanize with actual images!
Anything you can do to draw a visitor’s eye to the CTA is a good thing. And sometimes you have to be overt about it.
Directional cues, like arrows, are excellent for showing people where to look. However, you can also use more subtle cues, like a picture of a person looking to the right (when the opt-in is to the right). The human brain picks up on little details such as this.
The first version of your landing page won’t be the last. Expect it to go through multiple iterations before you hit your stride. Reach the “best” iteration faster by using different tracking tools to see what’s working on your page.
There are plenty of neat landing page optimization tools/tools available as add-ons to a landing page. Heat maps, for example, show you where people are looking and spending most of their time on a page. Scroll maps let you know how far people are scrolling down a page. Confetti reports can even show you where individual clicks are occurring.
The fear of missing out, search engine optimization or FOMO, is one of the driving factors behind why people make purchase decisions. Thus any time you can leverage scarcity in your copywriting and CTAs, you should do it.
Phrases like limited time, limited quantities, today-only, and ending soon are all effective. Countdown timers also work well, particularly for webinars, events, and sales.
As annoying as they may be, there’s one simple reason why so many marketers continue to use exit-intent popups: They work!
Exit-intent popups, which are the screen overlays that emerge when a user’s pointer leaves the screen and appears to be ready to close out the page, are great for capturing leads that would otherwise be lost. Test them out on your landing page and see what you think.
A perfectly optimized landing page can’t do anything on its own. In order to generate a positive ROI, you need traffic. More specifically, you need to drive targeted, cost-effective traffic to the page. And at PPC.co, we can help.
Through a combination of time-tested techniques and the latest industry best practices, our team of experienced PPC experts provides tailored strategies designed to help businesses across a variety of niches generate massive value from their SEM campaigns.
From search to social landing page/page, our comprehensive Google Ads PPC management services have everything you need to win. Contact us today to learn how we can help you!
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Whether you’re a life coach or a business coach, you need a steady flow of leads to stay profitable. It’s not enough to post on social media. No matter how popular you become, being well-liked and even loved doesn’t guarantee clients.
For coaching businesses, pay-per-click (PPC) campaigns can be a powerful way to attract high-intent leads – people actively looking for transformation, accountability, and clarity. But you can’t just throw some ads up on Google and expect results. You need a strategy that uses the right targeting, messaging, and structure to avoid expensive lessons in trial and error.
In this guide, we’ll break down the essentials of building cost-effective PPC campaigns designed specifically for coaches who want conversions, clients, and growth.
The first step to creating any high-performing PPC campaign is identifying what your potential clients are searching for online. PPC ads show up in search results (Google, Bing) and social media feeds (Facebook, LinkedIn, TikTok) based on the phrases users type into the search bar when looking for content.
To get your ads seen by your ideal clients, you’ll need to tap into their innermost thoughts – like a burned out executive searching TikTok at 2:00 a.m. for “how to find my purpose” or “how to get a promotion.” You’ll want to target searches that indicate the user is unhappy and is looking for a solution that coaching can help them achieve.
Not all keywords are equal. You’ll get more leads that convert by targeting keywords that indicate a user is ready to take action. Use tools like Google Keyword Planner, Semrush, and Ubersuggest to find keywords with strong intent. High-intent searches might include phrases like:
· Business coach for entrepreneurs
· Life coaching to reduce stress
· Life coaching to find my purpose
· How to grow my small business fast
· Career transition coaching
These and similar phrases related to your coaching business will be the foundation for your paid ad campaign on any platform.
The customer journey consists of three stages that lead someone into the buying stage:
· Stage 1: Awareness. The prospect is aware they need help, but they don’t know exactly what they need or how to get it.
· Stage 2: Consideration. The prospect has named their problem and are actively looking for a solution.
· Stage 3: Decision. The prospect knows they want to work with a coach, and they’re in the process of deciding who to work with.
If you’re running a full marketing campaign with email marketing, you’ll want to run ads that address leads in all three stages. The people you capture in stages one and two will need to be nurtured over time through email. Leads you capture in stage 3 can be more easily turned into a paying client faster. If you aren’t capturing emails yet, only target leads in stages two and three for the best results.
No matter what type of coach you are, your ideal clients will have a variety of goals and pain points. Not everyone will share the same concerns or desires. For example, some business owners want to grow their business and open new locations, while others want to build a stronger team or increase their revenue. Some life coaching clients want better relationships while others want to find their life purpose. When you run ads, your target market needs to think, “this ad is for me.” Generic copy won’t cut it.
You’ll need to run a different ad campaign aimed at each client avatar. To get the most conversions, you’ll need to reach one avatar at a time. Speaking to one avatar in your ads and landing page copy allows you to go deep into their needs, fears, hopes, worries, and concerns. The more specifically you can connect with people, the more likely they are to convert.
To figure out what your ideal clients want, think about their struggles and the potential keywords they might be searching on various platforms. For example, a lot of people are unhappy at work. In this case, potential keywords they might be searching for include:
· How to find a job that doesn’t suck
· How to handle conflict at work
· How to win respect at work
Once you know the pain points you want to target, craft your messages so they speak to emotional triggers. People respond to a sense of urgency (“Burned out? Don’t wait”), personal growth promises (“Find your life purpose in 90 days”), and emotional relief (“Stop second-guessing yourself”). Speak to where your ideal client is right now and show them you can take them where they want to be.
Using this information, you’ll craft ads with headlines, copy, and corresponding landing page copy that speaks directly to your ideal clients. For example, your ads might look like this:
Problem/Keyword search: How to find a job that doesn’t suck
Ad headline: Hate Mondays? Let’s Fix That.
Ad copy:
You spend 90,000 hours of your life at work. Shouldn’t more of them feel fulfilling? Learn how to reconnect with purpose and enjoy what you do. Book your free clarity call now.
Problem/Keyword search: How to handle conflict at work
Ad headline: Tired of Office Drama? Here’s Your Way Out
Ad copy:
Learn strategies to set boundaries and manage work conflict like a pro. Click for a free strategy session.
Problem/Keyword search: How to win respect at work
Ad headline: Feel Invisible at Work? Let’s Change That
Ad copy:
You’ve got the skills. You put in the hours. But the recognition never follows. Sound familiar? Respect isn’t about being louder – it’s about confidence, clarity, and strategy. Book your free consultation and finally be recognized for your full value.
Just like each of your ads target a specific avatar, your landing pages need to do the same. Don’t send traffic to your homepage. Your landing page should reflect exactly what your ad promised.
If your ad says, “Executive Coaching for Burnout Recovery,” then the landing page should address burnout, speak directly to executive professionals, and offer a call-to-action (CTA) for a discovery call.
Effective landing pages consist of the following elements:
· A dedicated page made just for your ad
· A seamless transition from ad to landing page
· A clear headline that addresses the pain point directly
· Testimonials or results from real clients if possible
· A strong CTA, like “Book your free 30-minute breakthrough session”
· A clickable phone number or link to book a call immediately
Remember, you’re not selling coaching services. You’re selling a better version of your prospect’s life. Make sure your copy reflects that.
Coaches often underspend on ads, thinking they can game the system with just $5/day. That’s not an effective strategy. What you may not realize is that setting a low budget actually reduces the number of people who see your ad. Your ad visibility increases the more you spend.
Start with a modest, but meaningful budget of at least $1,500-$2,000 per month. The good news is your cost per click (CPC) will be significantly lower than other industries, like legal and insurance. However, if you’re not sure how to set a PPC budget or handle bidding strategies, hire a professional PPC agency to manage your ads. It’s the easiest way to avoid costly mistakes.
Your ads should target the right people at the right time.
First, think about your ideal client who is looking for your services.
Who hires coaches? Usually, it’s:
· Entrepreneurs who feel stuck or overwhelmed
· People who want to start a business, but don’t know where to begin
· Mid-level professionals seeking career growth
· High achievers facing burnout
· People at a personal crossroads (divorce, job loss, mid-life crisis, etc.)
Once you pinpoint who might be looking for your services, you’ll need to choose the right advertising platforms. Your main options are:
· TikTok Ads
· Instagram Ads
· Pinterest Ads
Advertising on each of these platforms comes with pros and cons – some are specific to coaching services. For example, while Pinterest is likely cheaper than Google, Pinterest leads might not be committed. However, TikTok and YouTube users frequently search for solutions to specific problems.
You might be surprised to learn that TikTok is a gold mine for coaching businesses. It’s not just an app for teens. Over 71% of TikTok’s users are between 18-34 years old, and 32% are 25-34 years old.
Unlike other platforms, TikTok doesn’t function like a typical social media platform where the purpose is to build a community. It’s more like an outreach platform and people are constantly discovering new content creators. The algorithm’s goal is to get as many people watching content for as long as possible. To achieve this, users are given content based on their interests, not just from people they follow. You don’t need followers or viral content to get seen. Each video stands alone in the algorithm and has an equal chance at getting attention.
People use TikTok to find insights and advice on just about everything you can imagine, including personal and business-related situations. While you can run ads on TikTok without a following, it helps to have an established account with solid content. You’ll build more momentum this way, and you can boost your native content to earn more trust across the platform.
Additionally, TikTok ads can target users based on hashtag interactions. People use hashtags on TikTok to find content more than any other platform. If you’re not advertising on TikTok, you’re missing out on clients.
Coaching clients aren’t impulse buyers, and they need to see your face and personality to know if they want to work with you. Wherever you run ads, you can expect people to click on your account to check you out. You’ll get more conversions by publishing short, engaging videos that show your authenticity and provide inspiration and support.
Whichever platform(s) you choose to advertise on, make use of custom audiences to target your potential leads as specifically as possible.
Everyone wants clarity, but not everyone wants to pay for it. That’s why you need to block certain searches using negative keywords. You don’t want your ads to show up for people who are just curious, looking for freebies, or looking for unrelated services. They’ll just click on your ads, waste your ad budget, and potentially waste your time if they sign up for a free call.
Suggested negative keywords for coaches include:
· Free coaching session
· Coach training program (these people want to be coaches, not hire one)
· Sample coaching questions
· Coaching worksheets pdf
Defining these and similar negative keywords will keep your clicks high-quality and your cost per lead low.
It can be exciting to see how many people are viewing and clicking on your ads, and there is a time and place to assess impressions and clicks. However, unless you’re focused on optimizing your ads, forget click-through rates (CTR) and look at how many calls you’re getting booked, how many contact forms are being submitted, and how many email addresses you’re collecting through your lead magnet downloads.
It’s crucial to know which campaigns are bringing you results so you can cut the ones that aren’t working.
People don’t usually buy high-ticket coaching packages the first time around. They need time to research, investigate, and consider their options. You might get some clicks and email signups from your ads that don’t turn into paying clients right away. That’s where remarketing comes in.
Set up ads on Google and Facebook to follow users who have already clicked on your ads and visited your website. Since these ads will be displayed only to people who have already interacted with your brand, you can use different value points to engage them, like testimonials, free guides, and limited-time offers.
Facebook retargeting options are pretty specific compared to other platforms. Since Facebook and Instagram are both owned by Meta, you can target people who have interacted with your Instagram page, too. You can even upload a list of your existing email subscribers from your segment that hasn’t yet converted and target them with relevant ads.
At PPC.co, we help life and business coaches run PPC campaigns that turn clicks into clients. Whether you’re scaling a coaching business or launching your first program, we’ll help you connect with the people actively searching for your services.
Contact us today for a free consultation and let’s start turning your ads into paying clients.
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Pay-per-click (PPC) advertising isn’t an optional marketing accessory – it’s a serious tool for law firms that want measurable results fast. Whether your practice areas involve personal injury, criminal defense, family law, federal crimes, or estate planning, PPC gives you access to leads who need your services now. But throwing money at Google and Facebook without a plan will only drain your budget. If you’re tired of seeing competing law firms outrank you, this guide is for you.
Let’s explore the 10 key aspects of PPC campaigns that will bring you paying clients without wasting your ad spend.
PPC only works if you get the foundation right. That means finding keywords and phrases that your ideal clients type into search engines when they need help. If you choose the wrong keywords, you could end up wasting your ad spend fast. Law firm PPC is highly competitive and one of the most expensive PPC markets around. Small mistakes can cost a lot of money.
To get this done, use keyword research tools like Google Keyword Planner, Google Autocomplete, and Semrush to get a list of 30-50 keywords related to your location and practice area.
Remember that PPC keywords will differ from general keywords used to get traffic to your website. You’re paying for each click, so for PPC, you only want to target keywords that indicate the user is likely to become a paying client. High-intent keywords are the ideal target, like “DUI attorney” or “drug charge defense attorney.” These phrases indicate the user is facing charges and needs an attorney now.
Use long-tail keywords related to your practice areas. These are phrases like, “how to beat a DUI charge in [state],” “how much does a child support lawyer cost in [county]?,” and “what should I do after being arrested for [offense]?”
Long-tail keywords are less likely to be cannibalized by your other paid ads, AI-generated summaries, and featured snippets. They’re also more likely to send you hot leads who become clients.
When a user searches for the phrase “how to beat a DUI charge in California,” the algorithm will know the user’s zip code, and will serve them ads for local DUI law firms who have successfully optimized their ads for DUI-charge-related phrases.
Avoid generic keywords, like “lawyer in [city].” While there’s a possibility someone searching for a generic lawyer might need your services, there’s also a chance they’re looking for someone outside of your practice areas. It’s not worth wasting ad spend to find out.
Understand that optimizing your ads for certain searches doesn’t necessarily mean using those exact words in your copy. For example, to optimize for the search “DUI attorney near me,” you’d use the phrase “DUI attorney” and include locations by city name, county, or zip code. You don’t need to include the words “near me” because ad algorithms interpret those words as a command to return local results. Google is good at discerning intent from searches.
Your PPC ads should direct users to a specific landing page created just for that ad. Don’t send people to your home page because it will make conversions harder. Home pages are too generic and will break the user’s sense of continuity and flow.
Each landing page should be specifically relevant to the user’s search query. For example, if your ad talks about services related to divorce, clicking should send users to a web page that outlines your divorce-related services.
Most attorneys create one page for every practice area and send paid ad clicks to those pages. This strategy is good since it serves visitors regardless of their origin. However, in order to track PPC ad conversions, it helps to have landing pages that don’t show up in search results and only get shown via ads. All you need to do is make a copy of your practice area pages, give them friendly URLs, and use them for your ad destinations.
A good landing page will encourage the user to call your law firm right away. To accomplish this, you need the following elements:
Your landing pages serve one purpose: to get users to call your law firm. With that in mind, make sure your phone number is visible on every page above the fold, preferably in your header. To make it clickable use the following markup:
<a href="tel:1234567890">(123) 456-7890</a>
Use this markup for every instance of your phone number throughout your website so mobile users can click to call. This seemingly small convenience will get you more leads.
People need a reason to trust you, so include client testimonials, previous settlement wins, Google and Trustpilot reviews, and links to your Avvo or Martindale profile.
Your copy should aim to convert clicks into leads that either contact you via phone, a contact form, or chat bot. Don’t be wordy – mention your specialty, location, what makes you different, and instruct people to contact you now. For example, your drug charge landing page might state you have 20+ years of experience and that you offer free consultations. Copy doesn’t need to be long to be compelling. For law firms, shorter is better – people don’t have time to read an essay when they’re just trying to get help.
Your CTA should be visible above the fold and on every page throughout your website. It should be clear, short, and direct. For example, tell visitors to call you for a free case evaluation.
Paid ads only work when you’re willing to spend money. If your daily budget isn’t high enough, your ads won’t get served to many people. To increase your impression share and therefore increase ad visibility, you need a good ad Quality Score and a decent budget. Higher bids can push your ads into favorable positions, which can increase your click-through rate (CTR) and generate more conversions.
Legal keywords can cost more than $100 per click, so you need to invest in your ads. However, if you’re doing ads on your own, start with a conservative budget and ramp up once you identify the campaigns that are converting. If you’re working with a reputable PPC agency, you can go all-in from day one without worry.
Even though lawyers typically pay more per lead than other industries, PPC ads are still considered a low-cost, effective form of marketing. Compared to other options, paid ads are cost-effective and excellent for capturing relevant leads immediately. As long as your ads are running, you’ll get clicks to your website.
When you identify your high-performing ads, cut the fat and pause keywords or ads that are underperforming and reallocate that money to your winners. PPC ads need to be managed weekly to ensure optimal performance.
The time your ads run matters; not every hour in the day is equal. There’s no need to advertise 24/7 unless you’re going to answer calls at 3:00 a.m. People might call you, get your voicemail, hang up, and call someone else in the morning. Even if you have a contact form on your website, someone who is stressed out and facing serious criminal charges may not go back to your site to look for an alternate way to contact you. They’ll go to bed and search for someone else in the morning.
So, what are the best hours to run ads? Most law firms see the most conversions during business hours and early evenings, so that’s when your ads should run in local time. Schedule your ads to run during peak hours for mobile searches. This is easy with Google Ads. To avoid paying for junk clicks, turn off your campaigns on holidays, weekends, or hours you aren’t available unless you have someone ready to take calls.
Location targeting is how you’ll get better conversions. You only want people in your local service area to see your ads, but you need to tell the ad platforms where you want your ads to be served.
Target high-value zip codes based on income, need, and proximity. If you work on a contingency basis, you might want to target people regardless of income since you’ll get paid if and when you win their case. However, if you don’t work with contingency fees, you need to be specific about your targets.
It’s equally important to exclude irrelevant locations from your ads. If you notice you’re getting clicks from neighboring states or areas you don’t serve, set your negative geotargeting rules to block them.
To get more clicks from relevant leads, use location-specific copy in your ads. Mention your city or county in the ad headline to catch people’s attention.
Negative keywords are your secret weapon for reducing wasted ad spend on irrelevant clicks. Add negative keywords that would indicate a user is not searching for actual legal services. For example, standard words like “free,” “pro bono,” “advice,” “template,” “blog,” “forum,” or “DIY” are a good place to start. People searching for these words are unlikely to become paying clients.
Other negative keywords to include are phrases and words that:
· Indicate a person is just looking for information or resources, but they don’t need a lawyer
· Are related to legal areas outside of your practice areas
The back end of your PPC platform will track clicks, but you need to track leads. The easiest way to do this is by hiring a PPC agency to manage your entire campaign from top to bottom. However, if you’re running ads in-house, here are some tracking strategies:
· Use call tracking software. You need to know which ads are generating calls. Tools like CallRail and WhatConverts will show you exactly where your calls are coming from.
· Tie form submissions to campaigns. If you just collect general form data, you won’t know where people came from. Connect each form to the ad group or keyword so you can track clicks and conversions.
· Ignore vanity metrics. A high click-through rate doesn’t mean much if you’re not getting conversions. Focus on cost per lead and cost per signed case. If your CTR is exceptionally high compared to conversions, adjust your campaign until you get better results.
Remember that you can’t improve what you don’t track.
While some people will call right away, not everyone looking for legal help will convert immediately. People facing criminal charges are more likely to make immediate phone calls, but when the matter isn’t urgent, people tend to research their options for a bit. This is where remarketing comes into play.
Remarketing ads help you convert more leads by targeting individuals who have already interacted with your ad or website, keeping your law firm at the top of their mind. You can customize your ad based on the web pages they visited for an even more personalized experience. However, you should limit the frequency so your ad doesn’t follow them for weeks or months.
Google Ads Assets are one of the most under-utilized PPC features, but they’re packed with power that can help you generate more high-quality clicks that convert to leads. The most useful assets for law firms include:
· Lead form assets. If you want to advertise during non-business hours, lead form assets will allow users to fill out a form directly within the ad, skipping the landing page completely. This will allow you to gather leads after hours without disappointing users when you don’t answer the phone.
· Location assets. This will display your physical address, hours, phone number, and map with your ads, including on YouTube. You’ll need a Google Business profile to set this up.
· Call assets. This allows users to call you directly from an ad. It displays a click-to-call button for mobile users, and displays your phone number for desktop users. This only works on the Google Search Network.
If you want to enhance your Google Ads performance, Ads Assets are essential.
PPC isn’t something you want to wing, especially when each click can cost $100 or more. If you’re not getting leads, you need a better strategy. Managing legal PPC campaigns requires a lot of time, constant optimization, and a solid understanding of how to attract leads that will become clients. That’s where a PPC agency becomes your competitive advantage.
At PPC.co, we help law firms build high-performance PPC campaigns that convert clicks into paying clients. If you’re tired of wasting your money and want results you can see, contact us today for a free consultation. We won’t just bring you traffic – we’ll get you qualified leads who need your help now.
