Remarking and retargeting are useful components of Google Ads and a crucial part of any PPC marketing campaign, that is if you understand and use it correctly. Before we break down how best to use PPC remarketing campaigns, banner ads to increase the return rates of online advertising customers, we’ll explain exactly what it is, how it works, and ways to use it.
Marketers may know what remarketing campaigns is, but even experts may find they don’t know everything about it. This guide will help to plug those gaps and become the ultimate resource for people using PPC remarketing Campaigns.
Remarketing Campaigns is essentially targeting ads to existing customers based on customer data. The types and variety of ads will differ based on customer preferences, market data, and a number of other factors.
This type of marketing is highly effective at getting existing shoppers to return to a site once they have already visited. It works by showing them things they may be interested in. This can be sales, new products, add-ons to existing products and services, new content on the site, and other types of marketing material or promotions.
The purpose is to increase the rate of repeat customer traffic through highly specific targeted ads marketing.
The one thing to note about remarketing campaigns or strategies is that they rely on existing customer data to perform well. Remarketing compaigns is not a customer acquisition strategy so the distinction should be made. You can’t collect customer preference data on people who aren’t your customers yet right?
So basically, before you even create remarketing campaigns you need customers who are already interested in your site (which means past visitors), and who have at least visited your site before or past visitors). That’s step one, remember it.
The reason customer data is needed for remarketing Campaign(besides the fact that it targets customers’ interests) is that the primary way that remarketing data is collected is through everyone’s favorite internet snack food, cookies. In this case, we’re talking about specific tracking cookies that are stored on users’ browsers and then used to follow them around the web and show them remarketing ads, ok maybe it’s not that specific but you get a general idea.
This can be done with the click of a button in Google Ads, it’s a button labeled remarketing. It allows you to set the tracking cookie requirements based on several different factors, duration of stay, pages visited, etc.
Every time a customer visits your site, cookies are collected which store a variety of user data that is relevant to your marketing work. Part of that data allows you to target customers with ads so that they will be more likely to visit your site and shop again. This is essentially why it’s called PPC remarketing, you’re performing targeted marketing/targeted ads marketing to existing customers or interested parties, hence you’re remarketing to them.
This doesn’t always mean that you’re targeting people you’ve already converted, but people who may have visited your site and not yet converted. In a sense, you’re marketing to existing customers and potential customers who’ve shown interest enough to visit but haven’t actually made that purchase yet. If you think of it as shopping, they’ve clicked add to cart, but haven’t yet pressed that checkout button. You’re giving them that last little push to come back and checkout with their cart full of goodies (or whatever else it is you’re trying to get them to do).
Now that you know a bit about remarketing Campaign and how the data is gathered as well as what it’s used for, you can begin to formulate a remarketing Campaign strategy to get those customers and potential customers returning and converting, hopefully again and again. To facilitate easier understand of the strategizing process, we’ll break down the process into pieces that’ll be more digestible, even for the marketing novice (we realize some of you reading this may already have a great deal of marketing space, but we like to cover our bases, this is the ultimate guide after all).
Also called segmenting, this basically means dividing your potential remarketing audience into different groups or ad-target types. This should be fairly straightforward and based on the data acquired.
Segmenting your audience ensures you’re not targeting the wrong type of ads to the wrong people. You want your remarketing ad usage to be as highly targeted as possible with remarketing Campaign and dividing up your audience helps to facilitate that.
There are numerous types of ads and deciding which type of ads to run for your target audience will be based on the data you have available and what works best for that particular audience.
There are enough ad types to create an entirely separate section, so we’ll break down the ad types and their uses elsewhere. One thing to note about picking your ad types is that Google allows you to create lists based on your ad type preferences for the audience.
Additionally, you can filter data and sort targets based on many factors, this helps you to decide what types of ads may work best. After all, different types of people have different search habits, such as how prone they are to search on mobile, how likely they are to watch video ads, and other things.
As with anything in marketing, before you know what really works, you’ll have to test it first. In the case of PPC retargeting ads, you may have lots of customer data, but that doesn’t mean you can always account for individual taste.
That’s why it’s important to test your marketing efforts and allow the data to coalesce until you’re sure of what is and isn’t working. Like any other marketing strategy, pulling the plug too early on a campaign means wasted efforts, but by the same token, letting a bad campaign run too long is wasted money and effort as well.
Test your methods and figure out what works, what kinda works, and what doesn’t work at all.
Like every other ad you’ll ever run, search engine optimization is key. Once you have a good idea of what works, you can begin to optimize for search engines. This is pretty much the same process as regular ads, just more specified to your target audience.
This includes optimizing for conversions too. Sale ads, special features and other types of ads that show customers what they’re missing out on is a great example of ways to optimize conversion when remarketing.
Before we talk any more about Remarketing Campaigns ad types and getting your specific strategy together, let’s talk about narrowing down and filtering your audience so that you know you’re targeting the right people. No matter the strategy, if you’re targeting the wrong audience, it’s likely wasted effort.
Imagine folks wanting to see a comedy show arriving at a talk on timeshares, you’d instantly lose your audience and nobody would buy a timeshare.
You can honestly target an audience in any number of ways. You can eliminate targets on the same basis as well. But essentially you’ll want to break your groups of targets down into manageable groups.
Beyond the basic demographic targeting options, which serve to narrow down audience gender, age-range, and other factors, there are a number of other things to look out for when trying to decide who to target.
For instance, one strategy is to target customers who hover on particular product pages. You could assume they are looking for a particular style of product or looking to see which one is cheapest or has the fastest delivery, factors such as that.
Knowing these possibilities you can create an audience category and then select ads that will target their interest.
As we said earlier, there is an endless number of ways to target a potential audience. Think about what you’re trying to do, what customers you’re trying to increase, and target according to those metrics.
It’s just as important who you don’t target in some sense. If you already have a segment of your market that regular ads are working for, then you don’t want to waste time and money remarketing to them.
One last tip on audience targeting is to narrow things down as much as possible. Target particular customers for particular URLs and make that a separate list. Say you want an audience to target sneakers, you can select the audience and target the ads to get them to shop specifically on your sneaker product pages.
In many cases, the more precise the targeting, the better.
Once you have all of your data, or before if you prefer, all of the setup to create lists of audiences and to target them for tracking and data collection can be done from the admin tab of your Google Ads account.
From the admin tab, you can set audience definitions based on a wide array of factors. This lets you customize your target audience to a great degree and gives you control over data tracking.
You can then create lists of those audiences and name them whatever you choose or even sub-divide them even more so that you can keep track of them even better. You’ll need to agree to some terms and conditions and be an active Google Ads Remarketing user, but once the “paperwork” is complete you’ll have access to create lists and also to determine how long you’d like your tracking cookies to stay stored on a user’s computer. This helps you set the targets for short-term or long-term campaigns or for whatever duration you’d like.
You can even set the frequency at which any given user will be shown your ads. It’s a good idea to set reasonable limits on these as too many ads can turn users off entirely. Remember, the idea is to nudge them into conversion, not scream at them until they convert.
There are a number of remarketing campaigns options that Google Ads allows you to choose from. Rather than just list them for you, we’ll discuss the main ones and ways they can be used to target an audience.
You can think of this as baseline marketing. This feature shows ads to browsers as they search the web or use apps on Google display network/display ad network. These are the conventional ad type and are best targeted towards the “browsing” type of users. Those people that go from page to page and typically like to look at lots of different things.
This type of remarketing shows ads to users of products that they’ve looked at before. This is good for those users that “shop” a lot (perhaps on an ecommerce site) but leave the cart full without checking out with it. This works on window shoppers too, the ones that don’t add to the cart but like to view product pages.
This is targeted remarketing optimized for your mobile website visitors or mobile app. As we said at the beginning, all that data allows you to know what users are browsing on and how often. If you know that your audience is frequent mobile browsers, then this option will help you target them.
This is just what it sounds like. It targets audiences and shows them search ads as they search Google. This display ads in their search results. This type of marketing works best on those users that just need a subtle reminder of what you sell or do. Those users that are on the doorstep of converting and just need a nudge are good for these ads.
Just as it sounds, this shows video ads to users as part of the Google display ad/ads network or for users of Youtube. This is great if you know that users are constantly watching videos. A short impactful ad can grab attention and make people want to traffic your site again and hopefully convert.
The most specific of the marketing types, if you correspond with customers via email, you can upload these to your Google Ads account and it will serve up ads as long as customers are signed into Google services.
Now that you know all about the ad types and how to use them, the last thing to worry about is SEO. Just like any other Digital marketing campaign, you’ll want to optimize all the elements of these ads to maximize rank and conversion chance.
We’ll break it down into sections so that you understand the different optimization strategies to make your ad campaigns work best.
This sounds simple, but you want to make sure your ads will work to drive traffic and convert. This can be a long process as you test and retest to ensure accurate results but this is key to the whole campaign.
As we talked about, you can adjust your audience settings and frequency of ads on the fly. You should be routinely checking and testing these to ensure your target market is correct and that you have the ad density correct.
The wrong audience target can mean wasted ads. Too much ad saturation for users can make users less prone to revisit instead of more prone. Finding the balance is tricky but worth putting the time into to get it right.
This should be self-explanatory but you’re looking at three things in particular. ROI, CTR, and IS. That’s the return on investment, how much money you’re getting for every ad dollar spent, click-through rate, how many times customers follow through and click to your site, and impression share, basically how much recognition your ads are getting. One quick note on impression share, if this is too high, you’re likely upsetting some customers.
Just as tricky as with standard Digital marketing campaigns, making sure the page is relevant, the text is useful and the page is able to tell potential customers what they want to know about the product or service is key.
You should be used to optimizing your landing pages for keywords and user experience. The process here is the same, make sure the users are getting what they want out of the landing page and continuing on to convert.
There’s no magic formula for remarketing but the general rule of the thumb is to target customers who have the potential to revisit and convert. You’re not mass marketing to everybody who’s ever visited your site. Some of them can’t be converted and others will return on their own.
That’s why we said to make your audiences as specific as possible. This lets you target just the niches of customers that are useful to you and eliminates a lot of the non-contenders.
Our other tip is to stay focused on whatever it is you do. You might call it brand focus. You want to draw in people who’ve visited your site. They likely already know a bit about you, so stay on brand and on point. In this way remarketing and PPC can help to do nothing more than improve your brand online.
Lastly, accept what you can and let go of what you can’t. You won’t win every target audience, not everyone you remarket to will convert and some campaigns may have more success than others. Particularly during sales or the holidays, you may see more from your remarketing than during other periods. Accept it and limit your risk or change your strategy so that you don’t waste ad dollars. Once you find your own rhythm, you’ll likely be winning more conversions and spending less.
There you have it, our ultimate guide to PPC remarketing. Hopefully, it’s taught you everything you ever needed to know about run remarketing campaigns’ target selection and everything in between to make your campaign a success & up on Digital marketing.
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Whether you’re a life coach or a business coach, you need a steady flow of leads to stay profitable. It’s not enough to post on social media. No matter how popular you become, being well-liked and even loved doesn’t guarantee clients.
For coaching businesses, pay-per-click (PPC) campaigns can be a powerful way to attract high-intent leads – people actively looking for transformation, accountability, and clarity. But you can’t just throw some ads up on Google and expect results. You need a strategy that uses the right targeting, messaging, and structure to avoid expensive lessons in trial and error.
In this guide, we’ll break down the essentials of building cost-effective PPC campaigns designed specifically for coaches who want conversions, clients, and growth.
The first step to creating any high-performing PPC campaign is identifying what your potential clients are searching for online. PPC ads show up in search results (Google, Bing) and social media feeds (Facebook, LinkedIn, TikTok) based on the phrases users type into the search bar when looking for content.
To get your ads seen by your ideal clients, you’ll need to tap into their innermost thoughts – like a burned out executive searching TikTok at 2:00 a.m. for “how to find my purpose” or “how to get a promotion.” You’ll want to target searches that indicate the user is unhappy and is looking for a solution that coaching can help them achieve.
Not all keywords are equal. You’ll get more leads that convert by targeting keywords that indicate a user is ready to take action. Use tools like Google Keyword Planner, Semrush, and Ubersuggest to find keywords with strong intent. High-intent searches might include phrases like:
· Business coach for entrepreneurs
· Life coaching to reduce stress
· Life coaching to find my purpose
· How to grow my small business fast
· Career transition coaching
These and similar phrases related to your coaching business will be the foundation for your paid ad campaign on any platform.
The customer journey consists of three stages that lead someone into the buying stage:
· Stage 1: Awareness. The prospect is aware they need help, but they don’t know exactly what they need or how to get it.
· Stage 2: Consideration. The prospect has named their problem and are actively looking for a solution.
· Stage 3: Decision. The prospect knows they want to work with a coach, and they’re in the process of deciding who to work with.
If you’re running a full marketing campaign with email marketing, you’ll want to run ads that address leads in all three stages. The people you capture in stages one and two will need to be nurtured over time through email. Leads you capture in stage 3 can be more easily turned into a paying client faster. If you aren’t capturing emails yet, only target leads in stages two and three for the best results.
No matter what type of coach you are, your ideal clients will have a variety of goals and pain points. Not everyone will share the same concerns or desires. For example, some business owners want to grow their business and open new locations, while others want to build a stronger team or increase their revenue. Some life coaching clients want better relationships while others want to find their life purpose. When you run ads, your target market needs to think, “this ad is for me.” Generic copy won’t cut it.
You’ll need to run a different ad campaign aimed at each client avatar. To get the most conversions, you’ll need to reach one avatar at a time. Speaking to one avatar in your ads and landing page copy allows you to go deep into their needs, fears, hopes, worries, and concerns. The more specifically you can connect with people, the more likely they are to convert.
To figure out what your ideal clients want, think about their struggles and the potential keywords they might be searching on various platforms. For example, a lot of people are unhappy at work. In this case, potential keywords they might be searching for include:
· How to find a job that doesn’t suck
· How to handle conflict at work
· How to win respect at work
Once you know the pain points you want to target, craft your messages so they speak to emotional triggers. People respond to a sense of urgency (“Burned out? Don’t wait”), personal growth promises (“Find your life purpose in 90 days”), and emotional relief (“Stop second-guessing yourself”). Speak to where your ideal client is right now and show them you can take them where they want to be.
Using this information, you’ll craft ads with headlines, copy, and corresponding landing page copy that speaks directly to your ideal clients. For example, your ads might look like this:
Problem/Keyword search: How to find a job that doesn’t suck
Ad headline: Hate Mondays? Let’s Fix That.
Ad copy:
You spend 90,000 hours of your life at work. Shouldn’t more of them feel fulfilling? Learn how to reconnect with purpose and enjoy what you do. Book your free clarity call now.
Problem/Keyword search: How to handle conflict at work
Ad headline: Tired of Office Drama? Here’s Your Way Out
Ad copy:
Learn strategies to set boundaries and manage work conflict like a pro. Click for a free strategy session.
Problem/Keyword search: How to win respect at work
Ad headline: Feel Invisible at Work? Let’s Change That
Ad copy:
You’ve got the skills. You put in the hours. But the recognition never follows. Sound familiar? Respect isn’t about being louder – it’s about confidence, clarity, and strategy. Book your free consultation and finally be recognized for your full value.
Just like each of your ads target a specific avatar, your landing pages need to do the same. Don’t send traffic to your homepage. Your landing page should reflect exactly what your ad promised.
If your ad says, “Executive Coaching for Burnout Recovery,” then the landing page should address burnout, speak directly to executive professionals, and offer a call-to-action (CTA) for a discovery call.
Effective landing pages consist of the following elements:
· A dedicated page made just for your ad
· A seamless transition from ad to landing page
· A clear headline that addresses the pain point directly
· Testimonials or results from real clients if possible
· A strong CTA, like “Book your free 30-minute breakthrough session”
· A clickable phone number or link to book a call immediately
Remember, you’re not selling coaching services. You’re selling a better version of your prospect’s life. Make sure your copy reflects that.
Coaches often underspend on ads, thinking they can game the system with just $5/day. That’s not an effective strategy. What you may not realize is that setting a low budget actually reduces the number of people who see your ad. Your ad visibility increases the more you spend.
Start with a modest, but meaningful budget of at least $1,500-$2,000 per month. The good news is your cost per click (CPC) will be significantly lower than other industries, like legal and insurance. However, if you’re not sure how to set a PPC budget or handle bidding strategies, hire a professional PPC agency to manage your ads. It’s the easiest way to avoid costly mistakes.
Your ads should target the right people at the right time.
First, think about your ideal client who is looking for your services.
Who hires coaches? Usually, it’s:
· Entrepreneurs who feel stuck or overwhelmed
· People who want to start a business, but don’t know where to begin
· Mid-level professionals seeking career growth
· High achievers facing burnout
· People at a personal crossroads (divorce, job loss, mid-life crisis, etc.)
Once you pinpoint who might be looking for your services, you’ll need to choose the right advertising platforms. Your main options are:
· TikTok Ads
· Instagram Ads
· Pinterest Ads
Advertising on each of these platforms comes with pros and cons – some are specific to coaching services. For example, while Pinterest is likely cheaper than Google, Pinterest leads might not be committed. However, TikTok and YouTube users frequently search for solutions to specific problems.
You might be surprised to learn that TikTok is a gold mine for coaching businesses. It’s not just an app for teens. Over 71% of TikTok’s users are between 18-34 years old, and 32% are 25-34 years old.
Unlike other platforms, TikTok doesn’t function like a typical social media platform where the purpose is to build a community. It’s more like an outreach platform and people are constantly discovering new content creators. The algorithm’s goal is to get as many people watching content for as long as possible. To achieve this, users are given content based on their interests, not just from people they follow. You don’t need followers or viral content to get seen. Each video stands alone in the algorithm and has an equal chance at getting attention.
People use TikTok to find insights and advice on just about everything you can imagine, including personal and business-related situations. While you can run ads on TikTok without a following, it helps to have an established account with solid content. You’ll build more momentum this way, and you can boost your native content to earn more trust across the platform.
Additionally, TikTok ads can target users based on hashtag interactions. People use hashtags on TikTok to find content more than any other platform. If you’re not advertising on TikTok, you’re missing out on clients.
Coaching clients aren’t impulse buyers, and they need to see your face and personality to know if they want to work with you. Wherever you run ads, you can expect people to click on your account to check you out. You’ll get more conversions by publishing short, engaging videos that show your authenticity and provide inspiration and support.
Whichever platform(s) you choose to advertise on, make use of custom audiences to target your potential leads as specifically as possible.
Everyone wants clarity, but not everyone wants to pay for it. That’s why you need to block certain searches using negative keywords. You don’t want your ads to show up for people who are just curious, looking for freebies, or looking for unrelated services. They’ll just click on your ads, waste your ad budget, and potentially waste your time if they sign up for a free call.
Suggested negative keywords for coaches include:
· Free coaching session
· Coach training program (these people want to be coaches, not hire one)
· Sample coaching questions
· Coaching worksheets pdf
Defining these and similar negative keywords will keep your clicks high-quality and your cost per lead low.
It can be exciting to see how many people are viewing and clicking on your ads, and there is a time and place to assess impressions and clicks. However, unless you’re focused on optimizing your ads, forget click-through rates (CTR) and look at how many calls you’re getting booked, how many contact forms are being submitted, and how many email addresses you’re collecting through your lead magnet downloads.
It’s crucial to know which campaigns are bringing you results so you can cut the ones that aren’t working.
People don’t usually buy high-ticket coaching packages the first time around. They need time to research, investigate, and consider their options. You might get some clicks and email signups from your ads that don’t turn into paying clients right away. That’s where remarketing comes in.
Set up ads on Google and Facebook to follow users who have already clicked on your ads and visited your website. Since these ads will be displayed only to people who have already interacted with your brand, you can use different value points to engage them, like testimonials, free guides, and limited-time offers.
Facebook retargeting options are pretty specific compared to other platforms. Since Facebook and Instagram are both owned by Meta, you can target people who have interacted with your Instagram page, too. You can even upload a list of your existing email subscribers from your segment that hasn’t yet converted and target them with relevant ads.
At PPC.co, we help life and business coaches run PPC campaigns that turn clicks into clients. Whether you’re scaling a coaching business or launching your first coaching program, we’ll help you connect with the people actively searching for your services.
Contact us today for a free digital marketing consultation and let’s start turning your ads into paying clients.
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Pay-per-click (PPC) advertising isn’t an optional marketing accessory – it’s a serious tool for law firms that want measurable results fast. Whether your practice areas involve personal injury, criminal defense, family law, federal crimes, or estate planning, PPC gives you access to leads who need your services now. But throwing money at Google and Facebook without a plan will only drain your budget. If you’re tired of seeing competing law firms outrank you, this guide is for you.
Let’s explore the 10 key aspects of PPC campaigns that will bring you paying clients without wasting your ad spend.
PPC only works if you get the foundation right. That means finding keywords and phrases that your ideal clients type into search engines when they need help. If you choose the wrong keywords, you could end up wasting your ad spend fast. Law firm PPC is highly competitive and one of the most expensive PPC markets around. Small mistakes can cost a lot of money.
To get this done, use keyword research tools like Google Keyword Planner, Google Autocomplete, and Semrush to get a list of 30-50 keywords related to your location and practice area.
Remember that PPC keywords will differ from general keywords used to get traffic to your website. You’re paying for each click, so for PPC, you only want to target keywords that indicate the user is likely to become a paying client. High-intent keywords are the ideal target, like “DUI attorney” or “drug charge defense attorney.” These phrases indicate the user is facing charges and needs an attorney now.
Use long-tail keywords related to your practice areas. These are phrases like, “how to beat a DUI charge in [state],” “how much does a child support lawyer cost in [county]?,” and “what should I do after being arrested for [offense]?”
Long-tail keywords are less likely to be cannibalized by your other paid ads, AI-generated summaries, and featured snippets. They’re also more likely to send you hot leads who become clients.
When a user searches for the phrase “how to beat a DUI charge in California,” the algorithm will know the user’s zip code, and will serve them ads for local DUI law firms who have successfully optimized their ads for DUI-charge-related phrases.
Avoid generic keywords, like “lawyer in [city].” While there’s a possibility someone searching for a generic lawyer might need your services, there’s also a chance they’re looking for someone outside of your practice areas. It’s not worth wasting ad spend to find out.
Understand that optimizing your ads for certain searches doesn’t necessarily mean using those exact words in your copy. For example, to optimize for the search “DUI attorney near me,” you’d use the phrase “DUI attorney” and include locations by city name, county, or zip code. You don’t need to include the words “near me” because ad algorithms interpret those words as a command to return local results. Google is good at discerning intent from searches.
Your PPC ads should direct users to a specific landing page created just for that ad. Don’t send people to your home page because it will make conversions harder. Home pages are too generic and will break the user’s sense of continuity and flow.
Each landing page should be specifically relevant to the user’s search query. For example, if your ad talks about services related to divorce, clicking should send users to a web page that outlines your divorce-related services.
Most attorneys create one page for every practice area and send paid ad clicks to those pages. This strategy is good since it serves visitors regardless of their origin. However, in order to track PPC ad conversions, it helps to have landing pages that don’t show up in search results and only get shown via ads. All you need to do is make a copy of your practice area pages, give them friendly URLs, and use them for your ad destinations.
A good landing page will encourage the user to call your law firm right away. To accomplish this, you need the following elements:
A visible phone number
Your landing pages serve one purpose: to get users to call your law firm. With that in mind, make sure your phone number is visible on every page above the fold, preferably in your header. To make it clickable use the following markup:
<a href="tel:1234567890">(123) 456-7890</a>
Use this markup for every instance of your phone number throughout your website so mobile users can click to call. This seemingly small convenience will get you more leads.
Trust signals
People need a reason to trust you, so include client testimonials, previous settlement wins, Google and Trustpilot reviews, and links to your Avvo or Martindale profile.
Compelling copy
Your copy should aim to convert clicks into leads that either contact you via phone, a contact form, or chat bot. Don’t be wordy – mention your specialty, location, what makes you different, and instruct people to contact you now. For example, your drug charge landing page might state you have 20+ years of experience and that you offer free consultations. Copy doesn’t need to be long to be compelling. For law firms, shorter is better – people don’t have time to read an essay when they’re just trying to get help.
A call to action (CTA)
Your CTA should be visible above the fold and on every page throughout your website. It should be clear, short, and direct. For example, tell visitors to call you for a free case evaluation.
Paid ads only work when you’re willing to spend money. If your daily budget isn’t high enough, your ads won’t get served to many people. To increase your impression share and therefore increase ad visibility, you need a good ad Quality Score and a decent budget. Higher bids can push your ads into favorable positions, which can increase your click-through rate (CTR) and generate more conversions.
Legal keywords can cost more than $100 per click, so you need to invest in your ads. However, if you’re doing ads on your own, start with a conservative budget and ramp up once you identify the campaigns that are converting. If you’re working with a reputable PPC agency, you can go all-in from day one without worry.
Even though lawyers typically pay more per lead than other industries, PPC ads are still considered a low-cost, effective form of marketing. Compared to other options, paid ads are cost-effective and excellent for capturing relevant leads immediately. As long as your ads are running, you’ll get clicks to your website.
When you identify your high-performing ads, cut the fat and pause keywords or ads that are underperforming and reallocate that money to your winners. PPC ads need to be managed weekly to ensure optimal performance.
The time your ads run matters; not every hour in the day is equal. There’s no need to advertise 24/7 unless you’re going to answer calls at 3:00 a.m. People might call you, get your voicemail, hang up, and call someone else in the morning. Even if you have a contact form on your website, someone who is stressed out and facing serious criminal charges may not go back to your site to look for an alternate way to contact you. They’ll go to bed and search for someone else in the morning.
So, what are the best hours to run ads? Most law firms see the most conversions during business hours and early evenings, so that’s when your ads should run in local time. Schedule your ads to run during peak hours for mobile searches. This is easy with Google Ads. To avoid paying for junk clicks, turn off your campaigns on holidays, weekends, or hours you aren’t available unless you have someone ready to take calls.
Location targeting is how you’ll get better conversions. You only want people in your local service area to see your ads, but you need to tell the ad platforms where you want your ads to be served.
Target high-value zip codes based on income, need, and proximity. If you work on a contingency basis, you might want to target people regardless of income since you’ll get paid if and when you win their case. However, if you don’t work with contingency fees, you need to be specific about your targets.
It’s equally important to exclude irrelevant locations from your ads. If you notice you’re getting clicks from neighboring states or areas you don’t serve, set your negative geotargeting rules to block them.
To get more clicks from relevant leads, use location-specific copy in your ads. Mention your city or county in the ad headline to catch people’s attention.
Negative keywords are your secret weapon for reducing wasted ad spend on irrelevant clicks. Add negative keywords that would indicate a user is not searching for actual legal services. For example, standard words like “free,” “pro bono,” “advice,” “template,” “blog,” “forum,” or “DIY” are a good place to start. People searching for these words are unlikely to become paying clients.
Other negative keywords to include are phrases and words that:
· Indicate a person is just looking for information or resources, but they don’t need a lawyer
· Are related to legal areas outside of your practice areas
The back end of your PPC platform will track clicks, but you need to track leads. The easiest way to do this is by hiring a PPC agency to manage your entire campaign from top to bottom. However, if you’re running ads in-house, here are some tracking strategies:
· Use call tracking software. You need to know which ads are generating calls. Tools like CallRail and WhatConverts will show you exactly where your calls are coming from.
· Tie form submissions to campaigns. If you just collect general form data, you won’t know where people came from. Connect each form to the ad group or keyword so you can track clicks and conversions.
· Ignore vanity metrics. A high click-through rate doesn’t mean much if you’re not getting conversions. Focus on cost per lead and cost per signed case. If your CTR is exceptionally high compared to conversions, adjust your campaign until you get better results.
Remember that you can’t improve what you don’t track.
While some people will call right away, not everyone looking for legal help will convert immediately. People facing criminal charges are more likely to make immediate phone calls, but when the matter isn’t urgent, people tend to research their options for a bit. This is where remarketing comes into play.
Remarketing ads help you convert more leads by targeting individuals who have already interacted with your ad or website, keeping your law firm at the top of their mind. You can customize your ad based on the web pages they visited for an even more personalized experience. However, you should limit the frequency so your ad doesn’t follow them for weeks or months.
Google Ads Assets are one of the most under-utilized PPC features, but they’re packed with power that can help you generate more high-quality clicks that convert to leads. The most useful assets for law firms include:
· Lead form assets. If you want to advertise during non-business hours, lead form assets will allow users to fill out a form directly within the ad, skipping the landing page completely. This will allow you to gather leads after hours without disappointing users when you don’t answer the phone.
· Location assets. This will display your physical address, hours, phone number, and map with your ads, including on YouTube. You’ll need a Google Business profile to set this up.
· Call assets. This allows users to call you directly from an ad. It displays a click-to-call button for mobile users, and displays your phone number for desktop users. This only works on the Google Search Network.
If you want to enhance your Google Ads performance, Ads Assets are essential.
PPC isn’t something you want to wing, especially when each click can cost $100 or more. If you’re not getting leads, you need a better strategy. Managing legal PPC campaigns requires a lot of time, constant optimization, and a solid understanding of how to attract leads that will become clients. That’s where a PPC agency becomes your competitive advantage.
At PPC.co, we help law firms build high-performance PPC campaigns that convert clicks into paying clients. If you’re tired of wasting your money and want results you can see, contact us today for a free consultation. We won’t just bring you traffic – we’ll get you qualified leads who need your help now.
