Remarking and retargeting are useful components of Google Ads and a crucial part of any PPC marketing campaign, that is if you understand and use it correctly. Before we break down how best to use PPC remarketing campaigns, banner ads to increase the return rates of online advertising customers, we’ll explain exactly what it is, how it works, and ways to use it.
Marketers may know what remarketing campaigns is, but even experts may find they don’t know everything about it. This guide will help to plug those gaps and become the ultimate resource for people using PPC remarketing Campaigns.
Remarketing Campaigns is essentially targeting ads to existing customers based on customer data. The types and variety of ads will differ based on customer preferences, market data, and a number of other factors.
This type of marketing is highly effective at getting existing shoppers to return to a site once they have already visited. It works by showing them things they may be interested in. This can be sales, new products, add-ons to existing products and services, new content on the site, and other types of marketing material or promotions.
The purpose is to increase the rate of repeat customer traffic through highly specific targeted ads marketing.
The one thing to note about remarketing campaigns or strategies is that they rely on existing customer data to perform well. Remarketing compaigns is not a customer acquisition strategy so the distinction should be made. You can’t collect customer preference data on people who aren’t your customers yet right?
So basically, before you even create remarketing campaigns you need customers who are already interested in your site (which means past visitors), and who have at least visited your site before or past visitors). That’s step one, remember it.
The reason customer data is needed for remarketing Campaign(besides the fact that it targets customers’ interests) is that the primary way that remarketing data is collected is through everyone’s favorite internet snack food, cookies. In this case, we’re talking about specific tracking cookies that are stored on users’ browsers and then used to follow them around the web and show them remarketing ads, ok maybe it’s not that specific but you get a general idea.
This can be done with the click of a button in Google Ads, it’s a button labeled remarketing. It allows you to set the tracking cookie requirements based on several different factors, duration of stay, pages visited, etc.
Every time a customer visits your site, cookies are collected which store a variety of user data that is relevant to your marketing work. Part of that data allows you to target customers with ads so that they will be more likely to visit your site and shop again. This is essentially why it’s called PPC remarketing, you’re performing targeted marketing/targeted ads marketing to existing customers or interested parties, hence you’re remarketing to them.
This doesn’t always mean that you’re targeting people you’ve already converted, but people who may have visited your site and not yet converted. In a sense, you’re marketing to existing customers and potential customers who’ve shown interest enough to visit but haven’t actually made that purchase yet. If you think of it as shopping, they’ve clicked add to cart, but haven’t yet pressed that checkout button. You’re giving them that last little push to come back and checkout with their cart full of goodies (or whatever else it is you’re trying to get them to do).
Now that you know a bit about remarketing Campaign and how the data is gathered as well as what it’s used for, you can begin to formulate a remarketing Campaign strategy to get those customers and potential customers returning and converting, hopefully again and again. To facilitate easier understand of the strategizing process, we’ll break down the process into pieces that’ll be more digestible, even for the marketing novice (we realize some of you reading this may already have a great deal of marketing space, but we like to cover our bases, this is the ultimate guide after all).
Also called segmenting, this basically means dividing your potential remarketing audience into different groups or ad-target types. This should be fairly straightforward and based on the data acquired.
Segmenting your audience ensures you’re not targeting the wrong type of ads to the wrong people. You want your remarketing ad usage to be as highly targeted as possible with remarketing Campaign and dividing up your audience helps to facilitate that.
There are numerous types of ads and deciding which type of ads to run for your target audience will be based on the data you have available and what works best for that particular audience.
There are enough ad types to create an entirely separate section, so we’ll break down the ad types and their uses elsewhere. One thing to note about picking your ad types is that Google allows you to create lists based on your ad type preferences for the audience.
Additionally, you can filter data and sort targets based on many factors, this helps you to decide what types of ads may work best. After all, different types of people have different search habits, such as how prone they are to search on mobile, how likely they are to watch video ads, and other things.
As with anything in marketing, before you know what really works, you’ll have to test it first. In the case of PPC retargeting ads, you may have lots of customer data, but that doesn’t mean you can always account for individual taste.
That’s why it’s important to test your marketing efforts and allow the data to coalesce until you’re sure of what is and isn’t working. Like any other marketing strategy, pulling the plug too early on a campaign means wasted efforts, but by the same token, letting a bad campaign run too long is wasted money and effort as well.
Test your methods and figure out what works, what kinda works, and what doesn’t work at all.
Like every other ad you’ll ever run, search engine optimization is key. Once you have a good idea of what works, you can begin to optimize for search engines. This is pretty much the same process as regular ads, just more specified to your target audience.
This includes optimizing for conversions too. Sale ads, special features and other types of ads that show customers what they’re missing out on is a great example of ways to optimize conversion when remarketing.
Before we talk any more about Remarketing Campaigns ad types and getting your specific strategy together, let’s talk about narrowing down and filtering your audience so that you know you’re targeting the right people. No matter the strategy, if you’re targeting the wrong audience, it’s likely wasted effort.
Imagine folks wanting to see a comedy show arriving at a talk on timeshares, you’d instantly lose your audience and nobody would buy a timeshare.
You can honestly target an audience in any number of ways. You can eliminate targets on the same basis as well. But essentially you’ll want to break your groups of targets down into manageable groups.
Beyond the basic demographic targeting options, which serve to narrow down audience gender, age-range, and other factors, there are a number of other things to look out for when trying to decide who to target.
For instance, one strategy is to target customers who hover on particular product pages. You could assume they are looking for a particular style of product or looking to see which one is cheapest or has the fastest delivery, factors such as that.
Knowing these possibilities you can create an audience category and then select ads that will target their interest.
As we said earlier, there is an endless number of ways to target a potential audience. Think about what you’re trying to do, what customers you’re trying to increase, and target according to those metrics.
It’s just as important who you don’t target in some sense. If you already have a segment of your market that regular ads are working for, then you don’t want to waste time and money remarketing to them.
One last tip on audience targeting is to narrow things down as much as possible. Target particular customers for particular URLs and make that a separate list. Say you want an audience to target sneakers, you can select the audience and target the ads to get them to shop specifically on your sneaker product pages.
In many cases, the more precise the targeting, the better.
Once you have all of your data, or before if you prefer, all of the setup to create lists of audiences and to target them for tracking and data collection can be done from the admin tab of your Google Ads account.
From the admin tab, you can set audience definitions based on a wide array of factors. This lets you customize your target audience to a great degree and gives you control over data tracking.
You can then create lists of those audiences and name them whatever you choose or even sub-divide them even more so that you can keep track of them even better. You’ll need to agree to some terms and conditions and be an active Google Ads Remarketing user, but once the “paperwork” is complete you’ll have access to create lists and also to determine how long you’d like your tracking cookies to stay stored on a user’s computer. This helps you set the targets for short-term or long-term campaigns or for whatever duration you’d like.
You can even set the frequency at which any given user will be shown your ads. It’s a good idea to set reasonable limits on these as too many ads can turn users off entirely. Remember, the idea is to nudge them into conversion, not scream at them until they convert.
There are a number of remarketing campaigns options that Google Ads allows you to choose from. Rather than just list them for you, we’ll discuss the main ones and ways they can be used to target an audience.
You can think of this as baseline marketing. This feature shows ads to browsers as they search the web or use apps on Google display network/display ad network. These are the conventional ad type and are best targeted towards the “browsing” type of users. Those people that go from page to page and typically like to look at lots of different things.
This type of remarketing shows ads to users of products that they’ve looked at before. This is good for those users that “shop” a lot (perhaps on an ecommerce site) but leave the cart full without checking out with it. This works on window shoppers too, the ones that don’t add to the cart but like to view product pages.
This is targeted remarketing optimized for your mobile website visitors or mobile app. As we said at the beginning, all that data allows you to know what users are browsing on and how often. If you know that your audience is frequent mobile browsers, then this option will help you target them.
This is just what it sounds like. It targets audiences and shows them search ads as they search Google. This display ads in their search results. This type of marketing works best on those users that just need a subtle reminder of what you sell or do. Those users that are on the doorstep of converting and just need a nudge are good for these ads.
Just as it sounds, this shows video ads to users as part of the Google display ad/ads network or for users of Youtube. This is great if you know that users are constantly watching videos. A short impactful ad can grab attention and make people want to traffic your site again and hopefully convert.
The most specific of the marketing types, if you correspond with customers via email, you can upload these to your Google Ads account and it will serve up ads as long as customers are signed into Google services.
Now that you know all about the ad types and how to use them, the last thing to worry about is SEO. Just like any other Digital marketing campaign, you’ll want to optimize all the elements of these ads to maximize rank and conversion chance.
We’ll break it down into sections so that you understand the different optimization strategies to make your ad campaigns work best.
This sounds simple, but you want to make sure your ads will work to drive traffic and convert. This can be a long process as you test and retest to ensure accurate results but this is key to the whole campaign.
As we talked about, you can adjust your audience settings and frequency of ads on the fly. You should be routinely checking and testing these to ensure your target market is correct and that you have the ad density correct.
The wrong audience target can mean wasted ads. Too much ad saturation for users can make users less prone to revisit instead of more prone. Finding the balance is tricky but worth putting the time into to get it right.
This should be self-explanatory but you’re looking at three things in particular. ROI, CTR, and IS. That’s the return on investment, how much money you’re getting for every ad dollar spent, click-through rate, how many times customers follow through and click to your site, and impression share, basically how much recognition your ads are getting. One quick note on impression share, if this is too high, you’re likely upsetting some customers.
Just as tricky as with standard Digital marketing campaigns, making sure the page is relevant, the text is useful and the page is able to tell potential customers what they want to know about the product or service is key.
You should be used to optimizing your landing pages for keywords and user experience. The process here is the same, make sure the users are getting what they want out of the landing page and continuing on to convert.
There’s no magic formula for remarketing but the general rule of the thumb is to target customers who have the potential to revisit and convert. You’re not mass marketing to everybody who’s ever visited your site. Some of them can’t be converted and others will return on their own.
That’s why we said to make your audiences as specific as possible. This lets you target just the niches of customers that are useful to you and eliminates a lot of the non-contenders.
Our other tip is to stay focused on whatever it is you do. You might call it brand focus. You want to draw in people who’ve visited your site. They likely already know a bit about you, so stay on brand and on point. In this way remarketing and PPC can help to do nothing more than improve your brand online.
Lastly, accept what you can and let go of what you can’t. You won’t win every target audience, not everyone you remarket to will convert and some campaigns may have more success than others. Particularly during sales or the holidays, you may see more from your remarketing than during other periods. Accept it and limit your risk or change your strategy so that you don’t waste ad dollars. Once you find your own rhythm, you’ll likely be winning more conversions and spending less.
There you have it, our ultimate guide to PPC remarketing. Hopefully, it’s taught you everything you ever needed to know about run remarketing campaigns’ target selection and everything in between to make your campaign a success & up on Digital marketing.
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Roofing is competitive, and if you want to scale your business, you need high visibility. Word-of-mouth will only get you so far – to get big results, you need to actively market your services.
The majority of your potential customers aren’t just casually browsing around – they need your services now. While some people will be looking for a new roof before there’s an emergency, those people aren’t feeling any sense of urgency and are less likely to buy. Your ideal, most profitable customers are dealing with urgent problems like shingles ripped off in a storm, water leaks or stains on the ceiling, and damage from trees. To capture these customers, your roofing business needs to show up in a Google search, and that’s where pay-per-click ads (PPC) come into play.
When you use PPC ads, you’ll show up at the very top of the page above organic search results. That means your customers don’t have to scroll to find you. All you need is a compelling ad that leads to a landing page that converts clicks into cash.
PPC advertising is the easiest way to get visibility in Google search results, but only if you do it right. Done wrong, PPC ads are a money pit. Done correctly, PPC ads can become a lead-generating machine.
This guide will walk you through a proven, high-performance PPC strategy tailored for roofing contractors ready to scale.
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PPC ads are a roofing contractor’s best online advertising method. While search engine optimization (SEO) is powerful – especially with local SEO – it takes time to see results. PPC gets you results (clicks, paying customers) now, putting your roofing business in front of hot leads the moment they search for your services.
Just like local SEO, you can use local-intent keywords with your PPC ad campaigns to create a higher conversion rate. Since roofing services are local, you’ll want to target specific zip codes or service areas to make sure your ads reach the right people in the areas you serve.
Search intent consists of two things: keywords and urgency. Let’s break these down:
· Commercial v. informational intent. The keywords people use will tell you everything you need to know about their intent. While some people are only looking for information, others are searching for services. For example, phrases like “roof leak repair near me” is gold. “How to fix a leaky roof” is not. Focus your ad budget on high-converting, purchase-intent queries. Another good phrase to bid on is “[your company] reviews.”
· How to use match types. When running paid ads, you can choose broad match or phrase and exact match. Broad match will waste your budget because it will include a ton of unrelated queries. Stick to phrase match and exact match to zero in on qualified traffic, and then refine your campaign through negative keywords.
If you aren’t sure what phrases are considered high-intent, here’s a simple list you can use as a starting point:
· Emergency roof repair near me
· Roof repair [city or zip code]
· Roofing companies in [city or zip code]
· Licensed roofers near me
· Storm damage roof repair
· Roof leak repair services
· Hail damage roofing contractor
· Roof replacement [city or zip code]
There are also a handful of service-specific keywords you can target, including:
· Metal roofing installation
· Shingle roof repair
· Flat roof replacement
· Tile roofing contractor
· Commercial roofing company
· Residential roofing services
Don’t forget the comparison/estimate phrases:
· Roof repair cost [city]
· How much does a new roof cost
· Roof replacement cost calculator
· Compare roofing contractors [city]
Suggested negative keywords:
· DIY
· How to
· Free
· Tutorial
· Home Dept
· Jobs
· Careers
· Courses
· Trainings
· Rent
· Rentals
By adding these to your negative keywords list, you’ll avoid having your ads show up for people who are looking for DIY solutions who are not likely to hire a professional roofer.
You should also bid on your own company name since there’s a possibility people will be searching for your company specifically, either to research or compare prices. Google allows you to bid on your competitors’ brands, but make sure you don’t violate Google’s trademark rules. You can bid on a competitor’s brand name even if it’s trademarked, but you can’t use it in the ad text unless you are the trademark owner, an official reseller, or providing informational content about the trademark.
If you’re running paid ads and not getting good results, it’s possibly because you’re targeting queries that indicate curiosity rather than urgency and need (purchase intent).
When you run an ad, clicking will take users to the web page of your choice. Many people send traffic to their home page by default, but that’s a bad idea. Home pages don’t convert well because there is no targeted message.
You want to give people every reason possible to call you immediately and request a consultation, inspection, or buy your services. To do this, you need a dedicated sales page with copy that speaks directly to your leads and matches your ad. For example, if you’re running an ad that uses the phrase “fix a leaky roof,” your sales page should be written to get people with a leaky roof to call you for an emergency tarp, free inspection, or whatever you offer.
It will take time to test and adjust your sales pages to get them to convert optimally, but you can start by clearly stating what you offer (e.g., “24-hour emergency roof repair”), using trust signals, like Google reviews, Home Advisor ratings and reviews, badges, partnerships with financing companies, and warranties offered. Once you have a solid, basic sales page, you can start running ads and then use split-testing to fine-tune the elements one-by-one to increase conversions.
Targeting local areas is the key to running a successful PPC ad campaign. Target your audience by zip code or a specific radius around your service area. Combine this with custom ad copy (“Serving the Greater Houston area!”) to boost your click-through rate (CTR).
When running PPC ads, it’s crucial to avoid overreach. Unless you are a statewide business with multiple teams and a huge budget, don’t waste your money on markets you can’t effectively service. Keep your ads confined to the service areas you can support while staying profitable.
Your best leads want to talk to you – they don’t want to send emails back and forth. When you can generate calls from your ads, those leads will convert better than clicks. The good news is that Google Ads offers the ability to run ads that will generate calls instead of clicks. It’s called call extensions, and this feature uses tracking numbers to monitor and optimize conversations with leads.
Once you run and track these ads for a while, you’ll see a pattern emerge regarding which ads are driving the most calls. Take that data and invest more of your ad budget into what is working best and cut what is not.
Google is the king of search, but your customers are on other platforms, too. Don’t just stick with Google. If all your leads come from a single source, you’re one algorithm update away from a slow season. Winter is already tough for the roofing industry, so you can’t afford to risk slowing down in peak season. Having a high-performing PPC campaign means running ads on multiple platforms.
Facebook is a powerhouse for roofing companies to generate leads. You can advertise your services to locals, post in local community groups, and have people share your sponsored ads. You might be surprised at how much positive activity reputable local roofers get on their Facebook ads. That activity feeds the algorithm and gets your ads shown to more people. With Facebook Ads, you can target by zip code, homeowner status, and even income level.
Getting a PPC audit is one of the best ways to get better results. If you’re winging it, experimenting, or you aren’t sure why you’re not getting good results, a simple audit from a professional PPC marketing agency can help you pinpoint exactly what isn’t working and offer a more effective strategy.
Depending on what platform you advertise on, you might be required to invest a minimum amount of money to get in the game. In any case, you’ll need to set a daily budget. Most roofers start with at least $50-$100 per day. If you go any lower, you risk not getting enough impressions to get results. Businesses willing to spend more money will get the most ad placements. A higher daily limit makes it possible for the system to bid higher to get your ads seen more often.
When you first run a campaign, start with manual cost per click (CPC) to see what works. Once you have enough information, test Google’s Smart Bidding feature to scale. For instance, test the Target CPA or Maximize Conversions features.
Never let a hot lead go cold. Even though leads might need your services immediately, not everyone converts on the first visit. Some people take their time to research competitors, price compare, and think about their needs. When you use retargeting, your ads will display for people who have already visited your website, reminding them that you exist and nudging them to act.
Since retargeting ads can be run independently from your main campaign, you can tailor the ad copy to speak directly to people who have clicked on your ads previously. For example, you can run a headline that reads, “Still need a roof repair?” or “Storm damage? Book before the next rain!” These types of headlines work really well with remarketing.
Since 90% of local roofing searches happen on phones, it’s crucial that you optimize your ads for mobile. Don’t lose leads because of a clunky, difficult website. One of the most important things to do is use click-to-call buttons. This is a must for roofing contractors. It’s a simple HTML button that will bring up your phone number in a user’s dial pad when they click.
If you aren’t tracking your ROI, you’re flying blind. To know your ROI, you’ll need to know your cost per leads (CPL). To get this, track your cost per call, per form fill, and per booked job. It also helps to use a customer relationship management application (CRM) to track sales attributions. For instance, when you sync your PPC data with your CRM, you can see the entire customer journey for every lead that turns into a contract.
While it’s possible to run your own pay-per-click ads, there are many reasons not to go down that path. The learning curve is extremely steep, and the consequences of making a mistake are costly.
If you don’t have the time to learn from scratch, or the money to waste experimenting, hire a pro. But make sure they have real world experience running ads for roofing contractors. You’ll want a company that knows your market, how and where to reach them, and what keywords and phrases get them to convert.
When you find a marketing agency that does PPC, ask about their experience with roofing contractors or other home service businesses. If they have the right experience, ask for their fees and minimum ad budget recommendations or requirements to make sure it’s within your budget.
High-performance PPC for roofing isn’t about throwing money at google and hoping for the best. It’s about targeting your ideal customers with the right message that gets them interested in your services. Done right, PPC can bring you a predictable, steady flow of leads, jobs, and revenue. Done wrong, it’s a fast way to burn through your marketing budget.
At PPC.co, we specialize in creating high-performance PPC campaigns for roofing contractors who are serious about scaling their business. We build razor-sharp strategies that bring in high-intent leads, cut wasteful ad spend, and turn Google Ads into a lead generating engine. Our team of PPC specialists understand the roofing industry and we know how to target leads ready to book with you now.
Stop gambling with your marketing budget. Let’s work together to build a system that delivers high-value leads. Contact us today to request a proposal or to learn more about the advertising services we offer. You don’t need more clicks – you need more conversions. Let’s make it happen.
When you’re a plumber relying on a steady flow of leads to be profitable, it’s not enough to get your leads through word-of-mouth alone. That may work if you’re only a two-person team, but if you plan to grow your business, you’ll need to start marketing your services, specifically with PPC advertising.
Pay-per-click (PPC) ads are a beneficial form of advertising, but they can be a source of leads or a money pit for plumbers. When done right, PPC helps plumbing companies generate targeted leads looking for services, but poorly-crafted PPC campaigns can burn through a budget without results. The good news is with smart targeting, strategic bidding, and continual optimization, plumbers can generate qualified leads at a cost that provides a positive ROI. Here’s how pay-per-click (PPC) advertising is done for lead generation for plumbing businesses.
The biggest mistake plumbers make is targeting a broad area rather than a specific local area. Hitting your target audience by demographic and location will be critical to be most efficient in your PPC ad spend. Even when your company serves customers throughout several counties, you’ll want to create ad campaigns that target each individual city or county. If your ads are reaching people outside of your service area, you’re paying for clicks that won’t turn into paying customers.
An easy way to prevent this problem is to use location targeting inside of your PPC account to set your target location by zip codes, cities, or a custom radius around your main location. This will ensure your ads will only be seen by leads you can actually convert.
You’ll also want to explicitly exclude areas you don’t serve. For example, you might serve a whole county with the exception of a couple cities or neighborhoods because of traffic congestion or licensing issues. Make sure to add these locations as exclusions in your ad campaign settings to avoid wasting money.
The keywords that will bring you the best leads are keywords that signal high intent to purchase. This includes terms like “emergency plumber near me,” “24-hour plumber,” “toilet overflowing fix,” or “fix for busted pipe.” The people who search for these terms aren’t just casual browsers. They’re people who need a plumber immediately.
This type of expert keyword research isn't necessarily rocket science, but it's critical for your rankings in search engine results pages.
Prioritize these keywords and increase your bid to capture more of these leads.
Avoid using the kinds of keywords that will attract people who aren’t likely to hire you for plumbing services. For example, terms like “DIY toilet repair” or “how to fix (fixture)” will rarely lead to calls. People who search for these phrases are usually just looking for ways to fix their own problem, so filter them out.
When people need a plumber, they want to call and get someone out fast, especially if their basement is flooding or they’re dealing with a busted pipe in the house. Google offers call-only ads that let users tap to call you immediately from search results rather than click to visit your website, where they’d need to search for a way to contact you. This ad type alone will increase your conversions.
It’s crucial to use ad tracking tools like Google’s call forwarding or third-party platforms that track which ads generate your phone calls. Knowing what ads are driving your best leads will help you do more of what works and eliminate what doesn’t.
Since most leads will want to call you immediately, only schedule your ads to run when you’ll be available to answer the phone. If you don’t offer 24/7 emergency services and don’t answer your phone at 2 AM, don’t schedule your ads to run until the start of your business day.
Depending on your location and services, you might get more calls on weekdays or weekends. To find out your peak, check your reports to see when you’re getting the most calls and then adjust when you run your ads based on your actual performance data.
Don’t create complicated, wordy ads. Use simple, clear, and direct headlines that speak directly to the problems your leads may be dealing with. They’re going to be drawn to ads that promise to help them with real problems. For example, write headlines like “Broken water heater? Get 24/7 help,” “Clogged drains fixed fast,” and “Overflowing toilet? Get help now.”
In your ad copy, it helps to use location-specific phrases. For example, you might write “Serving Phoenix homes since 2001.” Doing this helps build trust and establishes relevancy.
For Google Ads that send visitors directly to your website, you’ll need to optimize your landing pages for conversion. The following elements are essential:
· Landing page copy that matches your ad. To create a seamless experience, don’t send leads to your home page. Send them to a landing page that matches your ad. For example, if your ad targets people with a clogged drain, ensure your landing page speaks to people with a clogged drain.
· An easy-to-find phone number. Your phone number should be readily visible on every page of your website, including all of your landing pages. The ideal place is in the top right corner of every page header.
· A click-to-call button. It’s easier for mobile leads to click to bring up your phone number in their dial pad rather than forcing them to write down a phone number they’ll need to then dial.
· A call-to-action (CTA). Leads need to be told what to do. Be direct and tell them to call you now for an estimate or to schedule a service call.
Your search ads will only bring you potential leads. Your landing pages are responsible for converting potential customers into paying customers.
To maximize your ROI without wasting money, you’ll want to set a realistic daily budget and scale it only when you know you’re ready. Most local service providers stick with a $10-$50/day budget, but it depends on the industry and your location.
Over time, you’ll find that some campaigns are working better than others. A varied performance can be caused by a variety of factors, and you’ll need to take a close look before making any changes. For example, underperforming keywords and plumbing ads that don’t get many clicks should be paused. However, if your ads are getting clicks, but limited conversions, you’ll want to tweak your landing page copy and/or your offer.
Sometimes irrelevant keyword searches will display your ads, so if you can come up with a list of keywords related to services you don’t provide, you can limit where your ads show up. For example, if you don’t offer sewer camera inspections, make “sewer camera” a negative keyword. If you don’t service septic systems, make “septic” a negative keyword. Doing this will prevent clicks from irrelevant leads.
Local Service Ads appear at the top of Google’s search results above the typical PPC text ads and organic listings. LSAs are pay-per-lead, not pay-per-click, which makes them even more profitable. With LSAs, you only pay when a lead contacts you directly through your ad, either by calling you or messaging you. This is a much safer way to manage your ad spend and generate qualified leads. It’s also an easier way to capture bottom-of-the-funnel leads who need emergency plumbing services.
To set up these ads, head over to Google’s LSA page and click “get started.” You’ll be prompted to go through the setup process, which includes confirming your business eligibility. To complete the process, you’ll need your business license, general liability insurance proof, and at least one Google Business Profile with positive reviews. The system will then ask you to choose the zip codes or cities you serve, list the types of services you provide, and set your weekly budget. Once you submit the form and pass Google’s screening process, you’ll start showing up in results for searches related to your business.
Try to get as many positive reviews on your Google Business Profile as possible since businesses with better reviews tend to rank higher with Local Service Ads. Also, keep in mind that Google tracks your response times, and the faster you reply, the better placement you’ll get. Unlike PPC ads, you can request refunds from leads that aren’t relevant, like leads requesting the wrong services or who are outside your service area.
It’s important to take advantage of these ads because it’s an easy way to get your business listed at the top of search results pages when people search for terms like “plumber near me.” It’s easier than waiting months for SEO to kick in, and it will bring you immediate leads. People will see your reviews and your Google Guaranteed badge, which will boost your credibility.
Getting your business verified by Google will give you a green checkmark next to your business name in your Local Service Ads. It tells customers that Google has personally verified your business, you’ve passed a background check, your insurance has been verified, and Google Ads will back your services with up to $2,000 in reimbursement if a customer isn’t satisfied with your services.
Getting this badge can boost your visibility and credibility, which can get you more clicks, leads, and paying customers. It will also help you rank higher in the list of LSAs.
To get this green checkmark, you need to get approved for Google LSAs. Once you’re approved for LSAs, you’ll get the “Google Guaranteed” checkmark badge automatically. Just make sure you renew your insurance policy on time, maintain a high review rating, and keep responding to leads quickly. If you don’t maintain these things, Google Ads might remove your badge.
You can’t improve what you don’t track. Track your critical metrics, including call tracking, form tracking, and chat tracking. Run regular reports and check in with your ad campaign performance on a regular basis. It will take a little bit of time to gather enough data to make informed decisions, but the sooner you catch underperforming ads, the sooner you can make necessary changes.
It’s important to split test ads to see what elements drive the most conversions. Split testing, also called A/B testing, is where you run two nearly identical ads, but with one small difference between them. The difference could be a headline, colors, an image, the main copy, or the CTA. Once you run the ads long enough, take the winning ad and change one more element to test. Repeat this process by changing just one element at a time to see which version performs better. Use Google keyword planner to help navigate this. When done correctly, your clicks should increase over time.
Getting satisfied customers to review you is crucial, and as previously discussed, it can impact how your Local Service Ads show up. Reviews can also impact how you show up in the Local Pack. The more high-quality, genuine, recent reviews you have, the more likely you are to show up in search results. You’re also more likely to get clicks.
Positive reviews act as social proof that helps customers choose which business to call. You could have the best ad copy in the world, but if your competitor has 150 five-star reviews and you only have 6 reviews from 2019, customers will choose them over you.
It’s easy to get clicks, but getting real leads from search engines– the kind that book your plumbing services – takes work. For plumbers, a strong PPC strategy can make the difference between getting steady jobs or wasting cash. By targeting high intention search terms, targeting narrow service areas, and optimizing your ads, you can create high-performing ads that deliver real results without burning through your marketing budget.
Lead generation is critical for your plumbing business, but when done without a positive return on investment, it's foolish.
Whether you’re new to PPC ads, or you’re tired of wasting money on ads that don’t generate calls, we’d love to help you get real results. Our PPC experts specialize in helping local service businesses in the plumbing industry just like yours attract high intent plumbing leads, reduce wasted ad spend, and grow predictable revenue.
Contact us now for a free evaluation for your lead generation strategies, PPC campaigns and search engine optimization services – we’d love to help.
