Search dominates the modern zeitgeist.
If you want to look up information on a topic, you search for it.
If you want to buy a specific product, you search for it.
If you’re facing a tough problem and you don’t know where to start, you search for it.
So it’s no wonder why search marketing and advertising have come to be the dominant strategies utilized by businesses to improve visibility, authority, traffic, and conversions.
Now, depending on who you ask, you might get one of two different answers for the best way to approach search marketing.
Some will insist that search engine optimization (SEO) is the best strategy.
Others will say it’s pay per click (PPC) advertising.
But the truth is, both of these strategies have incredible potential. And if you use them together in the right ways, you can see even better organic search results.
What exactly are the differences between these two strategies? How can you optimize your approach to each? And how can you use them together to even greater effect?
Before we delve into specific strategies and tactics you can use to harness the full potential of both search engine optimization (SEO) and PPC ad’s, let’s talk about the basics of these Digital marketing and advertising campaigns or PPC Campaign.
SEO Is all about increasing your organic rankings in search engines results pages (SERPs). Google and other search engines use a variety of ranking factors to determine which web pages to rank for a certain query and how to order them. If you can learn how to manipulate these ranking factors, you can increase your rankings, thereby making your webpages more visible in organic searches and attracting more traffic in the process.
Some of the most common tactics for this include developing robust onsite content, improving technical factors like loading time and site security, and building offsite links. It’s a long-term strategy that takes many months, and sometimes years to fully develop.
With PPC, you’ll use Google Ads and similar platforms to bid on and ultimately place advertisements above the fold in SERPs. There are also PPC ads on other platforms, like social media sites, but for now, we’re going to focus exclusively on search engines PPC ad’s.
You can control almost every variable in this process, choosing which keywords you want to display for, the audiences you want to target, and how much you’re willing to spend on this PPC campaign. However, the cost of this strategy goes up based on competition, so if you’re competing with many big businesses, this can get expensive fast.
That said, PPC advertising management is one of the most reliable ways to generate traffic, since you’re only paying for the people who actually click on your ad.
So how can SEO and PPC work together?
There are a few different ways to look at this.
For starters, we should understand that both SEO and PPC have strengths and weaknesses. Many of these strengths and weaknesses are complementary, meaning that if we use these strategies together closely enough, they can cancel out each other’s weaknesses and play to each other’s strengths.
We can also see these strategies as individually optimized for different types of SERP coverage. Only by utilizing both will you be able to maximize your visibility in search engines results.
However, we should also address a common misconception here: SEO and PPC don’t work directly together by feeding off each other. It’s tempting to think that paying for Google ads for a specific keyword could increase your likelihood of ranking for that organic keyword, but this is not the case. Paid search ads don’t have any effect on your domain authority or your ranking potential, and ranking highly in search engines organically isn’t going to benefit your PPC campaign directly.
Now let’s take a look at the specific ways you can use organic search ranking and paid search ads together.
Always start by keeping a consistent brand voice. If you don’t have a voice already created for your brand, now is the time to create one. Too often, companies sharply segment their search engine optimization (SEO) and PPC teams, resulting in a fractured voice that users find confusing and disorienting. But you have to remember, your prospects and customers are going to be encountering your brand in multiple different contexts. If you want to build their familiarity and trust, all your Google ads and search rankings need to embody the same values and personality.
Don’t allow your Digital marketing teams to become siloed. Instead, share information across departmental barriers. Both your SEO and PPC teams will be collecting valuable information, such as traffic rates, behavioral patterns, demographic interests, and engagement rates. For example, you may learn that one specific keyword fetches a much higher conversion rate than another; you can then incorporate this keyword into organic content for your SEO campaign. But this type of maneuver is only possible if all your departments and all your team members are openly sharing information with each other.
Instead of thinking about your SEO and PPC goals as separate, start thinking about them as two branched paths toward the same end destination: SERP domination. Advertisements give you the opportunity to achieve more visibility than organic rankings In some contexts, but you’ll also have organic ranking opportunities where keywords are too expensive to justify a bid. If you harness the full potential of both, you can get more SERP coverage and make your brand visible to even more people.
Remember that there is no such thing as a perfect digital marketing strategy. SEO is extremely cost effective, but it’s also sluggish and time intensive. PPC, by contrast, is fast and reliable, but it’s also more expensive. To get the most value out of both strategies, you’ll need to play to their individual strengths, while minimizing weaknesses. One common manifestation of this is focusing on PPC ads while developing authority for specific organic keywords; you can start taking advantage of traffic streams immediately, while slowly building up your onsite optimization.
Search related strategies only work if you truly understand your audience. You need to understand who you’re targeting, what their values are, what their goals are, and even how they think, at least to an extent. If you blindly optimize or bid for keywords based on your own intuitions, you’re going to fail. You’re also going to fail if you attempt to cater to a generic, universal audience. More on that in our next point.
At least in the beginning, focus on targeting niche audiences, rather than general audiences. Optimizing content and advertisements for young men in college is far superior to optimizing content and advertisements for everyone in the country. There are several reasons for this. First, you’ll face less competition, which is advantageous in SEO and PPC; you’ll pay less money for ads and you’ll be able to climb rankings faster. Second, you’ll achieve more relevance, meaning you’ll be more successful attracting people to your website and converting them.
What level of awareness is exhibited by your target audience?
How does that level of awareness change throughout the buyer journey?
For example, your customer may start out not even having awareness that they have a problem. At some point, they’ll be aware that a problem exists, but they won’t have awareness of the solutions available for it.
Gradually, they’ll work through the later stages, eventually becoming aware of products like yours, then your specific product, then your brand.
Throughout this by your journey, you’ll find “hidden” keywords and phrases that reveal the searcher’s intent, like “slow air leak” or “why nobody is applying for a job.” Capitalize on these to improve your relevance and avoid the competition.
Local optimization is ideal for reducing competition and appealing to specific audiences. Even if your company operates on a national level, it can be helpful to target some local terms. This is true for both SEO and PPC; local ads are cheaper than national ads, and you can optimize your website faster for local terms than national ones. Use localized landing pages and other localized content to fully capture the local audiences you target.
Keep your finger on the pulse. Don’t assume that your target audience is going to continue following the same trends and exhibiting the same behavioral patterns indefinitely. One of the best ways to do this, in addition to measuring and analyzing traffic on your site, is to analyze search trends. Which terms are rising in popularity? Which ones are falling? How is user intent evolving?
When targeting specific keywords for SEO or PPC, most marketers rightfully target words that are high in volume and low in competition, maximizing the number of people who will see the advertisement or onsite content piece while minimizing the number of competitors aggressively appealing to it. This is usually a good strategy, allowing you to improve cost effectiveness and avoid wasting time period however, you should avoid “keyword traps” that looked good on paper, but won’t lend much value to your business. These keywords may be high in volume and low in competition, but they aren’t relevant to your central business or your target demographics.
One of the shortfalls of SEO it’s the amount of time it takes to generate momentum for a website. Even if you invest heavily, writing tons of valuable content and building new links every week, you may not see initial ranking progress for several weeks or months. It’s going to take even longer to achieve a steady stream of heavy traffic. One of the best ways to close the gap here is to invest in PPC ads as a shortcut for immediate visibility; as long as you’re willing to pay for them, you can start generating traffic right now.
The flip side of this is that PPC ads are ephemeral; as soon as you stop paying for them, they disappear. If you want to have a more lasting impact, you need to establish pages of your website as intrenched, powerful content centerpieces. SEO is far better for this purpose. Use SEO to optimize pages of your website for evergreen keywords you expect to be relevant and valuable for the foreseeable future.
Competitors can be brutal, paying to rank for your branded keywords or completely taking over a niche you thought was exclusively yours. These aggressive maneuvers are easy to spot, but only if you’re paying attention to recent changes in relevant SERPs. Accordingly, you should employ ongoing competitor monitoring, taking notice of any major activity and responding accordingly.
Oftentimes, marketers and advertisers get lost in the idea of improving brand visibility and generating more traffic. But what do you do with that traffic once it hits your website? You’ll need to provide a powerful first impression and maximize user attention and interest to get more value out of each of these strategies. Fortunately, you can double dip with some of your assets, using them for both your SEO and PPC campaigns. One of the best examples of this is unique landing pages, which you can create for specific types of visitors and audience segments. Funnel all relevant traffic from organic searches and paid ads to landing pages that are relevant for the searcher.
Google is the first name that comes to mind when most people think about SEO or PPC. But Google isn’t the only option for paid advertisements, nor is it the only search engines people use regularly. Bing, DuckDuckGo, Facebook, and YouTube are other search engines, platforms, and media outlets worth considering as part of your strategy. Google gets all the attention because it’s by far the most popular search engines, but that also means it attracts the most competitors. Don’t be afraid to branch out.
People generally respond much better to visual content than written content, so include visuals whenever you can. This is one area where PPC ads are favorable; you can add images to an ad to make it pop. It’s also possible to optimize pages of your website with images and videos, but it can be tricky to make sure they become visible in SERPs.
You may be interested in SEO to improve the visibility of your brand and boost consumer awareness. There’s nothing wrong with this, but if you want to milk as much value out of the strategy as possible, you should optimize SEO for clickthrough rates. In other words, you should see your SEO strategy as only being truly valuable if people are clicking on your webpage and visiting it. Optimize for keywords that align with user search intent and improve your titles and descriptions to attract more traffic. This isn’t usually a problem with PPC ads, since you won’t be paying for people who don’t click your links.
There’s significant room for experimentation in optimizing paid search. You have control over all the variables, you can conduct AB tests quite easily, and you can delve into reporting and analytics to figure out exactly how your ads performed. This makes the PPC ad world a perfect testing ground for headlines, keyword selection, descriptions, and audience positioning. Take full advantage of this and learn lessons about your competitive environment if you want to make the most of both PPC and SEO.
SEO success is highly dependent on your ability to create excellent content and get people to pay attention to that content. But even if you’re an excellent writer, it can be hard to get your work noticed. PPC ads could be the perfect jump start, giving you a guaranteed stream of traffic and introducing hundreds, or even thousands of people to your latest work. From there, you’ll likely find it easier to attract links and inspire more user engagement.
PPC ad extensions are useful, additional pieces of information associated with the ads you place. They could serve to educate, direct, or inspire your target audience, providing details like the location of your business, opportunities to place a call directly, and more. Take full advantage of these; it’s a prime opportunity to immediately engage with prospective customers, rather than merely sending them to your website.
Automate whatever you can. Both SEO and PPC ads require at least some manual effort and human attention, but there’s much you can systematically implement to run in the background. These are both demanding strategies that could potentially monopolize your time, so employ shortcuts and time savers like automation whenever you can.
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The keyword jockey era is officially over. For years, PPC agencies were basically just click machines. You gave them a budget, they bid on keywords, and you got traffic. But that model is fading out. Platforms like Google Ads now handle bidding automatically, and anyone can buy clicks. What separates winners from losers today isn’t the company that spends more – it’s the ones who turn clicks into paying customers.
PPC ads are still a legitimate way to generate cheap traffic but the end goal is ultimately conversions. Until recently, many PPC agencies have only focused on generating traffic without focusing on customizing strategies to produce profitable outcomes. This requires more than just selecting keywords. It requires testing ad creatives, fine-tuning landing pages, and ruthlessly optimizing funnels.
If you’re working with a PPC agency that only talks about CPC while ignoring conversion rates and lifetime customer value (LTV), it’s time to upgrade to an agency that focuses on results measurable in dollars.
Ad platforms like Google Ads and Meta have made manual bidding almost obsolete. Their algorithms now choose how to get you the best conversion value, not just the cheapest click. That means the old “bid manager” agency model is toast.
Smart Bidding and bundled campaign types (like Performance Max) push optimization toward conversion value rather than just clicks. And that’s not a bad thing. It’s an invitation to apply your marketing budget to the things humans do best: messaging, creative strategy, and conversion rate optimization).
The algorithms do the heavy lifting now. Google’s Performance Max and Smart Bidding automatically find high-converting audiences. The system handles keyword strategy better than humans ever could. And it makes sense that these companies would invest the time and money into perfecting their systems because the better results you get, the more likely you are to keep running ads.
With the backend tech handling bidding, your agency’s edge comes from improving elements outside of the algorithm, like your ads and landing pages. The best PPC agencies no longer promise a lower CPC – they promise results.
That’s the key shift here. Automation didn’t eliminate the need for human marketers, no matter what the fear headlines say. It just readjusted the roles between humans and machines.
The agencies that survive this shift will be the ones who stop fighting automation and start building it into their workflows. Rather than wasting time micromanaging bids, cutting-edge agencies are using those hours to test headlines, improve page experience, and analyze conversion data to find out what’s really working.
Automation can never tell you why people click, bounce, or buy. That’s where humans are and always will be needed. When you understand your customer’s motivation better than the competition, you can write better ad copy and design better landing pages.
At the end of the day, automation leveled the playing field for media buying. What was once a technical advantage is now table stakes. Anyone can run their own ads. The agencies leading this new PPC era are competing on conversions, not the simple ability to run ads.
In the old days, you could buy the right keyword and call it a day. That isn’t how it works anymore. Two ads that target the same keyword can perform completely differently based on how they look, sound, and feel. Your ad creatives drive results when they’re optimized and waste your ad spend when they’re not.
Although all elements are important, the majority of an ad’s performance comes from creative quality, not targeting or bids. The best bidding strategy and perfect keyword targeting won’t get people to click on an ad that isn’t enticing.
The best PPC agencies continually test images, headlines, and even video styles to find out what converts best. That’s where the most notable performance gains come from. At the end of the day, keywords get you visibility but good creatives get you customers.
This shift continues to be confirmed over and over. Reports have confirmed that creative quality accounts for 49%-70% of an ad’s success, which outweighs media placement or targeting. In other words, creative isn’t just part of the equation. It’s the final factor.
The top performing brands run hundreds of ad variants every month. They’re not guessing. They’re structuring creative experiments and the winning ads are often the ones that break traditional marketing rules. These are the ads that use raw, authentic imagery, short unpolished videos, or headlines that sound like something a real customer would say. Regardless of what you think should work, constant testing uncovers what actually triggers action.
When your landing page converts better, every click becomes more valuable. Improving your conversion rate by even a few percentage points can provide better results than just a few months of ad optimization. And where landing page optimization is concerned, it’s not always about optimizing the offer (although that’s crucial). Sometimes small things make a massive, measurable difference.
For example, page load time is critical. Walmart found that for every 1-second improvement in load time, conversions increased by around 2%. And that’s not an anomaly. Plenty of businesses achieve similar increases (and even higher) just by optimizing the time it takes their landing pages to load.
Other small adjustments can have a profound impact, like adding social proof near your CTA, reducing the number of form fields, and clarifying your headlines.
When optimizing a landing page, design and clarity matter just as much as speed. Visitors make up their minds within seconds. If your pages are currently cluttered, switching to clean visuals, a clear CTA, and a simple layout can generate more conversions from existing traffic without spending another dollar on ads.
That’s the secret to all of this. Conversion rate optimization multiplies every dollar you already spend. If your ad campaign is driving 1,000 clicks and your conversion rate doubles from 2% to 4%, you’ve just cut your cost per acquisition in half without spending more money. This improvement comes from the one thing an algorithm can’t fix for you: the user experience after the click.
Good conversion rate optimization requires understanding the psychology behind what makes your audience hesitate and then eliminating that hesitation one element at a time. Landing page testing is similar to ad creative testing where it’s an ongoing process, not a one-time project. When you can create a seamless path from ad to action, that’s when your ad spend will perform better and it gets easier to scale.
Clicks and your CPC stats won’t tell you if you’re actually making money unless you’re also measuring profits from conversions. The best PPC agencies focus on metrics that get results measurable in dollars, like profit per visitor and customer lifetime value. Today, you won’t win the PPC game by getting cheaper clicks. You need to turn customers into repeat buyers.
This is the truth many marketers don’t get. Traffic isn’t a KPI if it doesn’t pay off in measurable dollars somewhere down the line. A campaign can drive thousands of clicks with a great CTR and still lose money if those visitors don’t convert or come back. That’s why the best PPC agencies today don’t brag about being able to get cheap traffic. They’re advertising meaningful results.
But sometimes results can’t be measured by what clicks led to a purchase. For example, a $10 click that becomes a loyal customer who spends $1,000 over time is far better than a $1 click that buys a $25 product. That’s why it’s crucial to account for profit-based metrics like customer lifetime value (LTV), return on ad spend (ROAS), and profit per visitor.
PPC success is ultimately measured by how efficiently you can turn paid traffic into long-term profits. That means understanding the customer journey past the initial click. You need to know what they’ll buy next, how often they’ll come back, and what will keep them loyal. Building strategies that account for this increase the value of every customer acquired.
The most amazing ad in the world that generates a 100% click through rate (CTR) can’t save a weak landing page. This applies to sales pages, squeeze pages, blog posts, home pages, and product pages. Wherever visitors are taken after they click on your ad needs to be just as good as your ad to convert.
On platforms like Amazon and Shopify, your product page is everything. It’s not enough to list your product at a good price. You need high-quality, detailed photos to increase buyer confidence. And it helps to use photos of real products, not mockups. Customers can tell the difference and computer-generated mockups (including AI models) reduce confidence and are a red flag for drop shipping. If you are drop shipping, it’s worth getting professional photos taken of everything you sell.
It costs more today to acquire a new customer than ever before. Even if your CPC drops one month, your overall ad costs will continue to rise long-term. The only way to win here is to make every click more profitable, and that boils down to conversion rate optimization. You can’t outspend your competitors forever. You need to out-convert them.
Digital advertising costs have been rising for years. The average customer acquisition cost (CAC) for online retailers is now between $68-$78, which is double what it was in 2013. Every year, it gets more expensive to get your ads in front of your customers. Algorithms are saturated, CPMs fluctuate unpredictably, and privacy updates (thanks, Apple) make it harder to target audiences efficiently. You can no longer buy your way to visibility.
A strong conversion strategy converts more existing traffic without needing to increase ad spend. This is exactly why the most effective PPC agencies focus on the entire funnel, not just the top.
Agencies that optimize per channel (like one for search, social, display, etc.) miss how those channels work together. Most conversions come from multiple touchpoints, but many teams only credit the final click. That can cause misguided budgets and stifle growth. Brands that use cross-channel attribution or marketing mix models see much better optimization. You need a PPC agency that will optimize for whatever will grow your business, not just what looks good on any given platform.
The agencies that win today are replacing the model that sells traffic with one that sells results. They don’t focus on vanity metrics, but rather, contribution margin, customer lifetime value, etc. They’ll help you with more than just ads. They’ll fix your sales page content, pricing issues, and even your page layouts because they know ads perform best with great landing pages. The new PPC agencies are full funnel growth partners, not just media buyers.
The future of PPC marketing is no longer about who can spend the most or manually tweak their bids the fastest. It’s about whoever can understand the customer journey and turn traffic into profit. The next generation of PPC agencies don’t sell clicks. That’s the old model. Instead, they sell you outcomes. And that’s exactly what every brand needs to thrive.
The age of “set it and forget it” PPC is over. Automation has leveled the playing field and brands chasing cheap clicks will be left behind. Winners understand that profit comes from performance beyond the ad and requires a landing page that builds trust and converts.
If your agency or in-house team is still talking about CPCs rather than profit, it’s time to upgrade your strategy. At PPC.co, we build campaigns engineered for outcomes over clicks. We optimize for conversions, revenue, and long-term customer value, and turn your ad spend into measurable business growth. Reach out today to learn how our team can transform your PPC performance into real profit.
Pay-per-click (PPC) ads can generate a steady stream of guests for anyone in the hospitality industry, whether you run a hotel, motel, hostel, vacation rental, or an Airbnb. In terms of marketing strategies, PPC ads convert 50% better than SEO and it’s easier to measure than results from organic search.
But a successful ad campaign isn’t just a matter of getting ads in front of people who are looking to book right now. You can also use PPC ads to find people who are just starting to think about their getaway and those who are comparing options. An effective strategy will reach a variety of people to get bookings now, fill future pipelines, and get repeat guests.
If you’re in the hospitality industry, here’s how paid advertising can help you drive more revenue.
To run a successful PPC campaign you need to understand the guest journey. Different people are doing different things at different times. For example, some people are researching destinations and others are comparing lodging, all while another group of people are ready to book. If you serve all these people the same ads, you won’t get the best results.
1. Define your funnel stages
There are four main stages to a hospitality funnel: awareness, consideration, conversion, and loyalty. Reaching leads at each stage requires different messaging and targeting. That’s where audience segmentation comes in.
2. Segment your audience by intent
Since each lead needs to be given a different message, it’s crucial to segment them by intent first. For example, the dreamers are people who search for “things to do in X city,” “best beach getaway,” and “romantic weekend destinations.”
The comparers search for “hotel vs. motel in X city,” “4-star stays in X city,” and “Airbnb vs. boutique hotel.”
The bookers search for a specific brand + location + dates.
Each audience segment should be served different ad copy, different offers, and of course – different landing pages.
3. Measure results according to stage
Finally, you need to measure results in several ways, like impressions, click-throughs, content engagement, and email signups. This will give you the bigger picture regarding how your ads are working (or not). For example, to measure the conversion stage, look at bookings, CPA, and revenue per booking. For the loyalty stage, look for repeat stays or referral leads.
Once you know how you’ll segment your audience and track the results, you can allocate your budget smartly. Otherwise, you risk overspending on high-intent leads and ignoring the long-term value of leads in earlier stages of the journey.
If you only bid on keyword phrases like “hotel room booking tonight,” you’ll miss all the people researching and thinking about their vacation. These people can convert, too, even if it doesn’t happen in the moment. They’re worth pursuing. You can capture their email, get them to like your social media pages, and you can also use remarketing to serve them additional ads.
The following are the general types of keywords you want to focus on:
· Broad/discovery keywords. These keywords will reach people in the awareness stage. Phrases like, “Best beaches in [location],” “Top things to do in [location],” and “Travel inspiration [country].” When you use broad modifiers (like “top,” “best,” “where to stay”) you’ll attract people in the research stage.
· Middle-funnel comparative keywords. These are phrases like, “Boutique hotel vs. Airbnb in [location],” “Hotel deals vs. motel,” and “Hotel amenities comparison.” With phrases like these, people are narrowing down their choices. The right PPC campaign can help them pick your business.
· Branded and high-intent booking keywords. These keywords reach people further down the funnel. Phrases like, “[Your hotel name] rooms,” “Hotel in [location] near [landmark],” and “cheap hotel [location][dates].” These phrases typically provide the highest conversion rates but can be competitive, so they may cost more.
· Negative keywords. To prevent wasted ad spend on irrelevant clicks, you can add certain keywords to your negative keyword list. This ensures your ads won’t show up when people search for these terms. Common negative keywords used in the hospitality industry include, “Free stay” and “Jobs at [hotel].”
Since most hotels and motels stick with keywords that target people ready to book, you can expand your reach by running ads for people in other stages. Just make sure you have a system in place to nurture your leads so they don’t go cold.
What you say matters just as much as when you say it. Copy that works for someone researching won’t work for someone ready to book with you. Every part of your ad needs to match intent, including the imagery, tone, copy, and offers. Here’s how to reach each stage:
· Awareness stage ads. At this stage, people will respond to emotional and inspirational copy. Phrases like, “Discover tranquil stays in the mountains,” or “Unwind by the sea.” Use imagery to provoke desire. Beautiful views and relaxing room setups work like a charm.
· Consideration stage ads. These people need more information, so hit ‘em with your amenities (Wi-Fi, breakfast), comparisons, reviews, ratings, and testimonials. Show them visuals of your accommodations and the local area.
· Booking/conversion stage ads. Urgency works best here. Phrases that get people to click to book now, like “Limited rooms available,” and “Book now and save.”
· Loyalty stage ads. Guests who have stayed with you before, even just once, are more cost-effective to convert again compared to chasing down new customers. Create some ads for these people by highlighting perks, upgrades, and exclusive deals they can’t get through other places. For example, you can use lines like:
“Book direct for free late checkout,” “Exclusive returning guest discount,” or “VIP upgrade on your next stay.” It also helps to use personalized copy like, “Welcome back to [your hotel name].” along with imagery of your best amenities.
Loyalty ads drive repeat bookings and increase lifetime value by bringing people back.
· Remarketing and nurturing prospects who got away. In addition to targeting people in all funnel stages, you want to bring people back who clicked but never booked or signed up for your email list. Run retargeting ads to show them what they looked at and offer them incentives or discounts. This is a great time to leverage social proof.
By matching your ad content to meet potential leads where they are in their journey, your ads will be more relevant and you’ll get more conversions.
Having a great ad doesn’t necessarily mean it will drive conversions. If your landing page is confusing or the booking process is clunky, you’ll lose people. That’s why landing page optimization is often where people see the biggest gains.
As a foundation, create a specific landing page for each target audience. You need a dedicated landing page for ads that target each funnel stage. Landing pages should be simple and clear and should be free from all distractions (like links and menus) that invite a user to click away. You want one offer and one call to action.
Social proof is critical in the hospitality industry. Show guest reviews from Tripadvisor, Google, Trustpilot, etc. It also helps to show photos of real guests enjoying their stay (with their permission). Showcasing reviews will reduce anxiety and hesitation, especially for people comparing you with other options.
If your landing pages show pricing, make sure you’re up front about all fees. Be clear about what’s included, like tax, breakfast, and service fees. People hate hidden fees. If a guest’s experience doesn’t match the impression they get from the page where they booked, they’ll probably leave a bad review.
Talk to your website developer and have them trigger a follow-up email that goes out to people who start filling out a booking form but stop. The email should show them what they left behind and you can sweeten the deal by offering a small discount or other incentive.
Having a smooth flow after a person clicks on your ad can help you convert far more prospects. Everything you can do to reduce friction and increase trust compounds.
To get conversions, your bidding strategy and budget need to align with a variety of factors, including funnel stage and seasonality.
· Increase bids for high-intent keywords, use moderate bids for middle-funnel ads, and go lower for awareness and discovery.
· Watch for online travel agents (OTAs) and large hotel chains that bid on your property’s name or similar keywords. If they undercut you in rate or bid too aggressively, you could end up with arbitrarily inflated costs per click. Research data shows this can cost around 47% more per click.
· Adjust your bids and budget during travel seasons, events, and holidays. During off-peak seasons you may want to stick with pushing awareness.
· Allocate your budget proportionately across all funnel stages.
· Use Google’s automated bidding tool for the conversion stage, but use manual methods for the consideration and awareness stage.
The right bidding strategy will ensure you don’t overspend for low-intent clicks or underinvest in more profitable funnel stages.
PPC is more than search. When you use different channels and ad formats you’ll reach people in a variety of places.
· Search ads (Google, Bing). Search ads capture high-intent demand users. They’re great for the conversion and compare phases and can make use of extensions like call, location, and reviews.
· Display and discovery/native ads. Display ads are excellent for the awareness stage. They reach people browsing travel blogs and using apps. With these ads, visuals are everything.
· Social media ads. Platforms like Facebook, Instagram, YouTube, and TikTok are great for the awareness and consideration stages. They’re especially powerful for remarketing.
· Video ads. Short-form videos can stir emotion, show off ambiance, and be used to create a mini virtual tour. These ads are great for top and middle funnel prospects.
· Email ads. If you’re using email marketing, offer loyalty deals and off-peak discounts.
Paid search on social media converts better in hospitality than it does in other industries.
Location matters in hospitality. Geotargeting can significantly improve your conversions and reduce wasted ad spend. You can use radius bids and location extensions to target people looking for accommodations within a certain radius.
It pays to bid higher for people in feeder markets and origin cities during the holidays. You can also target departure cities for Arbnbs if that’s relevant to you.
In your ad copy, include local cues like “Only 30 mins from downtown,” and “15 minutes from airport. If you know your audience well, include the origin city (“Fly in from Seattle & Stay with us just outside Olympia”).
When offered by the ad platform, use local extensions to note your address, phone number, and any other elements offered. This will generate more bookings from mobile users.
Most people who click your ads or visit your website won’t book right away. Retargeting will help convert these “warm but not ready” leads into guests eventually.
When you target people who visited your site without converting, show them ads with refreshed offers like a free breakfast or an upgraded view. Visual reminders will help bring them back.
Show the specific rooms and properties to the prospect so the ad feels personalized. Use tools like Google dynamic remarketing and Facebook Product Ads.
For guests who did convert, show them additional special offers and upgrades. Keeping them in your funnel will make future conversions easier.
It’s crucial to know when to pull back, push forward, test more, or scale.
· Define clear ROI goals. Know your target Cost-Per-Acquisition (CPA), Return on Ad Spend (ROAS), and guest Lifetime Value (LTV). If your ad spend yields bookings but loses money, it’s not working.
· Perform weekly and monthly audits. Refine keywords, ad creatives, and keep testing.
· Scale what works. Once you have a campaign producing consistent returns, increase the budget there while watching for diminishing returns.
· Adjust your offers and pricing. If conversion rates drop or your CPCs rise, start offering special packages like early-bird deals and loyalty perks.
The average travel and hospitality conversion rate for search is 3.55% so if you’re under that, there’s room for improvement. If you’re over that, scale carefully.
If you’re ready to transform your PPC campaign into a reliable machine that fills your rooms and builds a solid pipeline for the future, we can help. At PPC.co, we specialize in creating full funnel PPC strategies for hotels, motels, and Airbnbs that convert into bookings, repeat guests, and long-term loyalty. Contact us today and let’s craft a PPC strategy that drives bookings and turns first-time guests into lifelong customers.
