Managing PPC campaigns or multiple ad campaigns across different skews can be time-consuming, frustrating, and costly. That’s why paying a PPC management agency is a good idea. Overpaying is not, however.
Determining what you should pay and the type of agency or services you want will require many different considerations about your business, your willingness to spend on PPC advertising, and how much effort you want to have to put in yourself.
Most PPC agencies have different pricing model’s based on different needs and the scale of pricing can vary wildly, it’s only one of the reasons clients have issues with their PPC agency. The upside is that a good agency can get you much more of an ROI than a typical marketer is capable of.
It’s a given that you’ll have to spend money on advertising in order to draw in customers, but much of that money can be wasted with ineffective PPC campaigns. The right PPC management will keep your Google ads fresh, well-targeted, and ever-evolving to consistently engage your market.
The core of figuring out how much to pay will be determined by the type of strategy that works for you and how much you can afford to spend in return for managing your ad campaign.
There are three standard pricing model’s that each work differently and are best suited for different types of businesses as well as additional fees and services that you may want to consider.
We’ll detail each model and then discuss the optimal situation where that pricing model would work to give you an idea of what’s best for your business and campaign strategy.
The way these models of pricing work, is that companies pay an agency a set percentage of whatever their base ad spending is. The company then manages the ad campaigns based on regular ad spend percentages.
In many cases, the more campaigns the agency manages, the lower the percent paid gets. This means by volume the agency makes more money but the business pays less. This is not the case for every agency but is standard practice for many of them.
This is generally the most common pricing model used and does not include additional fees and services provided by the agency. One caveat that comes with these pricing model’s is that they typically require a minimum amount of ad spend to operate regardless of the overall budget.
The percentage is also set by the agency and once locked in, can be difficult to renegotiate, especially mid-campaign. This means that fees are locked for a period of time regardless of return or tracked performance unless otherwise stipulated. Knowing the conditional stipulations that apply to your PPC management contract will help to avoid unnecessary costs.
These types of pricing contracts are best reserved for big businesses with big PPC advertising or ppc ads budgets. This is mainly due to the minimum required spending that accompanies these pricing plans.
Small to medium-sized businesses may not be able to afford the price point of these plans and the required minimums.
Additionally, larger businesses that run more campaigns or that have large ad portfolios will benefit more from the decreased fees associated with higher workloads on these price plans.
Larger businesses also have the ability to absorb the cost over the term of a contract if the ROI is not as high as it may have been forecast. Businesses with minimal budgets or that cannot absorb extra costs would not be well suited to these models due to the lack of control overpricing.
This is a fixed fee model that is determined by the associated costs and scope of managing a client’s static ad campaign. The fees and assessments for managing a business’s ad campaigns are all built into one payment.
This provides a set range of PPC management services for static campaigns and covers all associated monthly fees. This provides businesses with a set cost for a set run of ad campaigns.
The one typical downside to this type of payment model is that it is not easily modified and the scope of services may be less than other pricing models. Performance is also not guaranteed. The PPC management fee’s are paid regardless of how the Google ads campaign perform unless otherwise stipulated in the contract.
This type of setup can be a double-edged sword for businesses as the simplistic structure and flat fees are beneficial, but the range of services and performance may be limited. It’s best to discuss exact details before deciding on this type of payment model to ensure the services are what you need.
Though this type of pricing model is not as common as the percentage of ads spend model, it can be beneficial for businesses that run a set of standard, static ad campaigns on a regular basis and simply need them managed in some capacity.
Smaller businesses that prefer to pay a flat fee may also choose this model over others so that they have more control over the exact price they pay. The simplified pricing and limited PPC management services also serve smaller less complex ad campaigns better.
Larger businesses or businesses that run constantly changing ad campaigns, seasonal Google ads, and other promotions would not benefit from this type of pricing. The fee structure is based on static ad campaign costs and the PPC management and oversight level is less than that of other plans.
This means essentially that complex ad campaigns will not receive the PPC management and attention to detail that they need to capitalize on their potential and will therefore have diminished ROI. Even if the cost is lower, in these cases the loss of potential revenue may cost even more. It’s like buying a cheaper product to save money and then having it break two days later.
These models are much less prevalent than the previous two and are tailored to less traditional campaigns that rely on leads generation to close sales. In general, this model is used for campaigns such as e-mail marketing, cold calling, B2B sales marketing, and other types of direct sell campaigns.
Agencies typically manage these campaigns and collect a fee-based either on overall performance or per lead that closes in a sale. Though the niche for these types of campaigns is smaller, the costs associated are also much more mitigated than other options.
This option works exceedingly well for eCommerce, direct sales, and referral models.
As we’ve discussed, this model is rarer than others due to the niche nature of the campaigns that use it. However, businesses that market directly or use conventional sales tactics can make great use of this as a leads-generation service to drum up sales.
The basic idea is that you only pay when they bring you a client. This makes the cost relative to client acquisition a worthy exchange in most cases. Linkedin campaigns, B2B campaigns, and direct-to-consumer sales would benefit greatly from this model.
Traditional marketing tactics, ad campaigns, and site-driven sales would not benefit from this model as the overall benefit would be lower compared to the cost per customer.
The plans we’ve listed are the top 3 that are most common, agencies may include other plan options as well as PPC management fee.
Typically, PPC management services fees are flat, static, and applied on top of standard pricing plan rates. The benefit of agencies that offer these fees is that the level of service is usually higher. In particular, services offer more control over ad campaigns, including automatically rotating or updating ads, managing dynamic ad campaigns, updating copy and other elements, and monitoring performance.
The fees for these services aren’t cheap, typically ranging from $500 to $5000, but the benefits are great for businesses with large campaigns who can afford the added cost and want more precise control of their PPC campaigns.
Before you decide on a plan, having a full understanding of your needs will help you determine what you need and what you should pay in terms of required services, changes, and other issues. It’s not enough to say “well, I can afford this much, so that’s what I’ll pay.”
First of all, take a look at your business’s PPC advertising or ppc adsstructure. Look at your base performance, decide what you want to improve. If you don’t have a dedicated PPC advertising/ppc ads program or budget, try to get an idea of what you want so that you don’t go into negotiating with an agency blind.
This is why larger businesses can afford to pay large premiums, they already have the ad budget and the return on ad spend usually covers any costs associated with using an agency.
Once you have a budget in mind, you can begin to decide on what plan would work best. This includes considering whether you want to pay for additional PPC management services.
The fees on percent ad spend plans are fairly standard and don’t leave much room for negotiation, but performance-based models and flat fee structures usually leave room for negotiation in terms of service and price. The larger and more complex your ad campaigns, the more you’ll spend overall, but you can also expect a higher ROI in these cases, with a good agency.
Before you sign the contract, make sure you have a PPC audit performed and go over any and all particulars so that you know where you stand. Having stipulations in your contract that cover you in case of downturns in business, poorly performing Google ads, or dynamic ad campaigns will allow you more control over your campaigns and protect you from the unexpected.
To help you figure out how much you’ll be spending, we’ll break down some of the standard industry fee structures.
Estimating is key to success in Google Ads.
Startup Fees are essentially assessment fees that are paid at the start of the contract. These are usually paid regardless of whether you start a long-term contract or are month to month. They can range from a couple of hundred dollars to several thousand depending on the agency and the scope of the PPC management services needed.
You’re paying these fees up-front for the agency to put together a plan for your ad campaigns and the PPC management services requirements. What you get for these fees, however, depends on the agency, so don’t expect a guaranteed level of service just because the startup fees are higher.
Contracts typically come in three types when you sign with an agency. Depending on your situation or budget, choosing one type over another may have more benefits.
Some agencies offer month-to-month contracts that allow you to change or alter services on a monthly base or quit the contract after the next 30 day period if you so desire. If you’re uncertain about your need or want to test out the agency before committing to a long-term contract this is a good option.
Though rare, some agencies offer a no-contract option. This allows you to end service at any time. Fees may be applied, but this may be a good option if you face financial difficulties or find that the service you are using isn’t working out. Those who don’t like commitment may prefer this option as well.
The standard option for most agencies is a term contract. These typically range from 3 to 12 months. These contracts can include performance minimums and expected services as well as all minimums and fees associated with payment. Payment is typically made on a monthly basis and can include the contract fee as well as PPC management fee’s.
There are three components to PPC management agency fees: Monthly click budget minimums, the standard monthly base fee, and the percentage of ad spend fee.
The first component and one that you should be aware of before signing is the monthly click budget minimums. These are the minimum ad spend budgets that an agency will work with. This is especially important if the agency takes a percentage of ad spend as part of their fee. If you don’t meet these minimums, you may need to change agencies or renegotiate the terms of your contract. This can determine a lot of the expense. Smaller businesses with tighter ad budgets may want to shy away from agencies with high minimums.
The second component is the base fee. This can be structured in a number of ways, but the base fee can be considered the minimum you will pay the agency for their work each month. Some agencies charge this as a flat rate or have flat-rate plans that don’t add additional charges.
Some require a base fee, plus hourly expenses based on workload. Others have a base fee based on keyword count, tiered fee structures, or fees associated with each service, as an a la carte service.
The normal practice is to charge a base fee, plus a percentage of either ad spend, or a percentage of the total PPC advertising budget, both of which can become quite hefty and can range from a low of 15% and a high of 50% of ad spend.
You should assess your financial health and your overall marketing budget when deciding on the type of payment structure and agency to choose.
Understanding the benefits and costs of a PPC marketing agency allows you to make more educated decisions on what to pay. What that number is for you will be dependent on a lot of factors.
The best answer we can give you is to do a hard inventory of your business’s finances and marketing budget and determine what you can afford to spend, even if things don’t go your way.
In general, you can expect a great return on your investment, and using a PPC management agency is a fantastic resource, but you shouldn’t over-leverage your advertising budget in case your conversion rate drops or your business suffers a downturn.
The rule is: pay what you can afford for the services you need most. Even a big business needs to be smart about where it puts ad dollars in order to maximize profits. Paying for things you don’t need is never a good idea.
Hopefully, this post has given you everything you need to know about PPC management agencies, how they work, their fees, and what you can expect to spend.
If you’re thinking of hiring a PPC agency or firing your existing PPC agency, get in touch!
Now you’ll have a better idea of what it’ll cost you and what you should and shouldn’t pay the agency you choose.
Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.
Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.
Pay-per-click (PPC) ads can generate a steady stream of guests for anyone in the hospitality industry, whether you run a hotel, motel, hostel, vacation rental, or an Airbnb. In terms of marketing strategies, PPC ads convert 50% better than SEO and it’s easier to measure than results from organic search.
But a successful ad campaign isn’t just a matter of getting ads in front of people who are looking to book right now. You can also use PPC ads to find people who are just starting to think about their getaway and those who are comparing options. An effective strategy will reach a variety of people to get bookings now, fill future pipelines, and get repeat guests.
If you’re in the hospitality industry, here’s how paid advertising can help you drive more revenue.
Funnel Stage | Keyword Focus | Ad Copy & Creatives | Key Metrics |
---|---|---|---|
Awareness | Broad discovery keywords (e.g., “best beaches in Florida”, “top weekend getaways”) | Emotional/inspirational messaging: “Unwind by the sea” Use scenic images and dream-like visuals |
Impressions, Click-Through Rate (CTR), Engagement |
Consideration | Comparative keywords (e.g., “boutique hotel vs Airbnb”, “hotel amenities comparison”) | Highlight features, testimonials, reviews: “Free Wi-Fi & Breakfast” Use photos of amenities and location |
CTR, Time on Site, Email Signups |
Conversion | High-intent branded keywords (e.g., “[hotel name] rooms [dates]”, “book hotel near airport”) | Urgent call-to-action: “Book now & save” Limited-time offers and scarcity language |
Bookings, Cost per Acquisition (CPA), ROAS |
Loyalty | Retargeting & email remarketing keywords (e.g., “return guest discount”, “VIP upgrade”) | Personalized offers: “Welcome back!” Show exclusive perks and upgrades |
Repeat Bookings, Lifetime Value (LTV), Referrals |
Remarketing | Dynamic remarketing keywords (auto-populated by product/ad platforms) |
Show previously viewed rooms/properties Offer gentle discount nudges or visual reminders |
Return Visits, Ad Engagement, Conversion Lift |
To run a successful PPC campaign you need to understand the guest journey. Different people are doing different things at different times. For example, some people are researching destinations and others are comparing lodging, all while another group of people are ready to book. If you serve all these people the same ads, you won’t get the best results.
1. Define your funnel stages
There are four main stages to a hospitality funnel: awareness, consideration, conversion, and loyalty. Reaching leads at each stage requires different messaging and targeting. That’s where audience segmentation comes in.
2. Segment your audience by intent
Since each lead needs to be given a different message, it’s crucial to segment them by intent first. For example, the dreamers are people who search for “things to do in X city,” “best beach getaway,” and “romantic weekend destinations.”
The comparers search for “hotel vs. motel in X city,” “4-star stays in X city,” and “Airbnb vs. boutique hotel.”
The bookers search for a specific brand + location + dates.
Each audience segment should be served different ad copy, different offers, and of course – different landing pages.
3. Measure results according to stage
Finally, you need to measure results in several ways, like impressions, click-throughs, content engagement, and email signups. This will give you the bigger picture regarding how your ads are working (or not). For example, to measure the conversion stage, look at bookings, CPA, and revenue per booking. For the loyalty stage, look for repeat stays or referral leads.
Once you know how you’ll segment your audience and track the results, you can allocate your budget smartly. Otherwise, you risk overspending on high-intent leads and ignoring the long-term value of leads in earlier stages of the journey.
If you only bid on keyword phrases like “hotel room booking tonight,” you’ll miss all the people researching and thinking about their vacation. These people can convert, too, even if it doesn’t happen in the moment. They’re worth pursuing. You can capture their email, get them to like your social media pages, and you can also use remarketing to serve them additional ads.
The following are the general types of keywords you want to focus on:
· Broad/discovery keywords. These keywords will reach people in the awareness stage. Phrases like, “Best beaches in [location],” “Top things to do in [location],” and “Travel inspiration [country].” When you use broad modifiers (like “top,” “best,” “where to stay”) you’ll attract people in the research stage.
· Middle-funnel comparative keywords. These are phrases like, “Boutique hotel vs. Airbnb in [location],” “Hotel deals vs. motel,” and “Hotel amenities comparison.” With phrases like these, people are narrowing down their choices. The right PPC campaign can help them pick your business.
· Branded and high-intent booking keywords. These keywords reach people further down the funnel. Phrases like, “[Your hotel name] rooms,” “Hotel in [location] near [landmark],” and “cheap hotel [location][dates].” These phrases typically provide the highest conversion rates but can be competitive, so they may cost more.
· Negative keywords. To prevent wasted ad spend on irrelevant clicks, you can add certain keywords to your negative keyword list. This ensures your ads won’t show up when people search for these terms. Common negative keywords used in the hospitality industry include, “Free stay” and “Jobs at [hotel].”
Since most hotels and motels stick with keywords that target people ready to book, you can expand your reach by running ads for people in other stages. Just make sure you have a system in place to nurture your leads so they don’t go cold.
What you say matters just as much as when you say it. Copy that works for someone researching won’t work for someone ready to book with you. Every part of your ad needs to match intent, including the imagery, tone, copy, and offers. Here’s how to reach each stage:
· Awareness stage ads. At this stage, people will respond to emotional and inspirational copy. Phrases like, “Discover tranquil stays in the mountains,” or “Unwind by the sea.” Use imagery to provoke desire. Beautiful views and relaxing room setups work like a charm.
· Consideration stage ads. These people need more information, so hit ‘em with your amenities (Wi-Fi, breakfast), comparisons, reviews, ratings, and testimonials. Show them visuals of your accommodations and the local area.
· Booking/conversion stage ads. Urgency works best here. Phrases that get people to click to book now, like “Limited rooms available,” and “Book now and save.”
· Loyalty stage ads. Guests who have stayed with you before, even just once, are more cost-effective to convert again compared to chasing down new customers. Create some ads for these people by highlighting perks, upgrades, and exclusive deals they can’t get through other places. For example, you can use lines like:
“Book direct for free late checkout,” “Exclusive returning guest discount,” or “VIP upgrade on your next stay.” It also helps to use personalized copy like, “Welcome back to [your hotel name].” along with imagery of your best amenities.
Loyalty ads drive repeat bookings and increase lifetime value by bringing people back.
· Remarketing and nurturing prospects who got away. In addition to targeting people in all funnel stages, you want to bring people back who clicked but never booked or signed up for your email list. Run retargeting ads to show them what they looked at and offer them incentives or discounts. This is a great time to leverage social proof.
By matching your ad content to meet potential leads where they are in their journey, your ads will be more relevant and you’ll get more conversions.
Having a great ad doesn’t necessarily mean it will drive conversions. If your landing page is confusing or the booking process is clunky, you’ll lose people. That’s why landing page optimization is often where people see the biggest gains.
As a foundation, create a specific landing page for each target audience. You need a dedicated landing page for ads that target each funnel stage. Landing pages should be simple and clear and should be free from all distractions (like links and menus) that invite a user to click away. You want one offer and one call to action.
Social proof is critical in the hospitality industry. Show guest reviews from Tripadvisor, Google, Trustpilot, etc. It also helps to show photos of real guests enjoying their stay (with their permission). Showcasing reviews will reduce anxiety and hesitation, especially for people comparing you with other options.
If your landing pages show pricing, make sure you’re up front about all fees. Be clear about what’s included, like tax, breakfast, and service fees. People hate hidden fees. If a guest’s experience doesn’t match the impression they get from the page where they booked, they’ll probably leave a bad review.
Talk to your website developer and have them trigger a follow-up email that goes out to people who start filling out a booking form but stop. The email should show them what they left behind and you can sweeten the deal by offering a small discount or other incentive.
Having a smooth flow after a person clicks on your ad can help you convert far more prospects. Everything you can do to reduce friction and increase trust compounds.
To get conversions, your bidding strategy and budget need to align with a variety of factors, including funnel stage and seasonality.
· Increase bids for high-intent keywords, use moderate bids for middle-funnel ads, and go lower for awareness and discovery.
· Watch for online travel agents (OTAs) and large hotel chains that bid on your property’s name or similar keywords. If they undercut you in rate or bid too aggressively, you could end up with arbitrarily inflated costs per click. Research data shows this can cost around 47% more per click.
· Adjust your bids and budget during travel seasons, events, and holidays. During off-peak seasons you may want to stick with pushing awareness.
· Allocate your budget proportionately across all funnel stages.
· Use Google’s automated bidding tool for the conversion stage, but use manual methods for the consideration and awareness stage.
The right bidding strategy will ensure you don’t overspend for low-intent clicks or underinvest in more profitable funnel stages.
PPC is more than search. When you use different channels and ad formats you’ll reach people in a variety of places.
· Search ads (Google, Bing). Search ads capture high-intent demand users. They’re great for the conversion and compare phases and can make use of extensions like call, location, and reviews.
· Display and discovery/native ads. Display ads are excellent for the awareness stage. They reach people browsing travel blogs and using apps. With these ads, visuals are everything.
· Social media ads. Platforms like Facebook, Instagram, YouTube, and TikTok are great for the awareness and consideration stages. They’re especially powerful for remarketing.
· Video ads. Short-form videos can stir emotion, show off ambiance, and be used to create a mini virtual tour. These ads are great for top and middle funnel prospects.
· Email ads. If you’re using email marketing, offer loyalty deals and off-peak discounts.
Paid search on social media converts better in hospitality than it does in other industries.
Location matters in hospitality. Geotargeting can significantly improve your conversions and reduce wasted ad spend. You can use radius bids and location extensions to target people looking for accommodations within a certain radius.
It pays to bid higher for people in feeder markets and origin cities during the holidays. You can also target departure cities for Arbnbs if that’s relevant to you.
In your ad copy, include local cues like “Only 30 mins from downtown,” and “15 minutes from airport. If you know your audience well, include the origin city (“Fly in from Seattle & Stay with us just outside Olympia”).
When offered by the ad platform, use local extensions to note your address, phone number, and any other elements offered. This will generate more bookings from mobile users.
Most people who click your ads or visit your website won’t book right away. Retargeting will help convert these “warm but not ready” leads into guests eventually.
When you target people who visited your site without converting, show them ads with refreshed offers like a free breakfast or an upgraded view. Visual reminders will help bring them back.
Show the specific rooms and properties to the prospect so the ad feels personalized. Use tools like Google dynamic remarketing and Facebook Product Ads.
For guests who did convert, show them additional special offers and upgrades. Keeping them in your funnel will make future conversions easier.
It’s crucial to know when to pull back, push forward, test more, or scale.
· Define clear ROI goals. Know your target Cost-Per-Acquisition (CPA), Return on Ad Spend (ROAS), and guest Lifetime Value (LTV). If your ad spend yields bookings but loses money, it’s not working.
· Perform weekly and monthly audits. Refine keywords, ad creatives, and keep testing.
· Scale what works. Once you have a campaign producing consistent returns, increase the budget there while watching for diminishing returns.
· Adjust your offers and pricing. If conversion rates drop or your CPCs rise, start offering special packages like early-bird deals and loyalty perks.
The average travel and hospitality conversion rate for search is 3.55% so if you’re under that, there’s room for improvement. If you’re over that, scale carefully.
If you’re ready to transform your PPC campaign into a reliable machine that fills your rooms and builds a solid pipeline for the future, we can help. At PPC.co, we specialize in creating full funnel PPC strategies for hotels, motels, and Airbnbs that convert into bookings, repeat guests, and long-term loyalty. Contact us today and let’s craft a PPC strategy that drives bookings and turns first-time guests into lifelong customers.
If you’re running paid ads to promote your web hosting services, your landing pages are the core of your funnel. You can run a killer campaign with the perfect keywords and nail your targeting, but if your landing pages aren’t optimized to convert, you’re wasting money.
Your pay-per-click (PPC) ads need to capture attention immediately or you won’t get clicks. But web hosting is a highly competitive market and your landing pages need to be top-notch to turn those clicks into paying customers. To accomplish this, each page has to prove your value in seconds, overcome objections before they’re raised, and guide visitors toward signing up.
PPC strategies for generating web hosting leads apply whether you’re running your own company or building a business as a reseller. In this guide, we’ll walk you through the critical elements that make the difference between someone who buys and someone who clicks out of curiosity and bounces.
Generating leads from PPC ads starts with understanding user intent. For example, someone who clicks an ad for “best web hosting for small business” isn’t looking for the same thing as someone searching for “cheap web hosting.” They might both end up buying the same plan, but you have to sell your services differently to each group. Each lead needs to think, “this hosting plan is for me” when reading your ads and landing page. As such, you need to alter the language to speak directly to each group’s pain points, desires, and fears.
It’s worth pursuing multiple markets, but each requires a unique strategy. Success requires segmenting your traffic by creating separate landing pages for each group and then crafting ads and offers specifically tailored to those groups based on their intent. For example, you want to run separate ads with corresponding landing pages for each of the following keyword groups:
· “Reliable small business web hosting” – these leads are small business owners looking for a web host that has decent uptime and won’t go offline for a few hours every month.
Your ad and landing page copy should focus on reliability, uptime, and access to tools like email, page builders, security, and customer support.
· “WordPress hosting” – these leads aren’t tech savvy and want hosting that offers one-click WordPress installations. However, they aren’t necessarily looking for the quick installer that comes with cPanel. That’s far too complex for this group. They want a fully managed WordPress hosting account with a user interface that makes managing every WordPress installation a breeze.
To capture this group, your ad and landing page copy should focus on simple installation, easy migration, templates, automated backups, managed maintenance, and accessible support.
· “Cheap web hosting” – these leads are looking to save money and will likely sacrifice features for the right price.
Your ad and landing page copy should focus on your prices, discounts, and deals first, followed by elements like reliability and features.
· “Reliable web hosting” – these leads prioritize reliability over everything else.
Your ad and landing page copy should focus on your uptime guarantee, security, accessible support, and anything else that tells leads your servers aren’t going to crash or get hacked every week.
These are just a handful of examples of what search phrases can tell you about a user’s intent. To maximize leads, it’s crucial to segment your market based on intent to reach each group with customized marketing messages.
As with any market, before you type a single word, analyze your competition to know what you’re up against. Your competitors are bidding on the same keywords, targeting the same customers, and many are throwing down some serious cash. If your landing pages aren’t top-notch, you’re not going to make it.
Here’s how to research web hosting competitors:
· Dissect their traffic sources. Use tools like Ahrefs or Semrush to find out where they’re getting traffic. If you’re not using these platforms yet, it’s time to start.
· Copy their offers (but not specifically). Analyze their headlines, subheadings, CTAs, and packages/plans. Use this information as inspiration to build your landing pages and offers, but don’t copy anything word-for-word. Then, see what you can improve.
If your goal is to create better offers, keep in mind that hosting companies offer mid-tier plans that don’t make financial sense as part of a marketing strategy to get people to buy a more expensive plan. If you don’t use this strategy, it could result in fewer sales.
· Look for their hooks. What emotional buttons are they pushing? Security? Speed? Price? Support? Take their hooks and craft even better ones. For example, if their hook is “Hosting for $2.95/month,” take that up a notch to “Hosting that won’t crash - $2.95/month.”
· Read all their reviews. Take a deep dive into what people are saying about your competitors on sites like Reddit and Trustpilot. Negative customer reviews will tell you exactly where your competitors are failing, and those are the pain points you can solve (and advertise). For example, if a one of your competitors has an awful support ticket system, make it clear that you have superior-level support. For example, “No more ticket system nightmares – talk to a real human 24/7.”
Researching your competitors is the best way to avoid having to reinvent the wheel each time you need to build a landing page. It will give you the foundation needed to meet and exceed your competitors’ offers.
Your landing page headline is your first impression. If it doesn’t capture attention and resonate immediately, the rest of your content won’t matter. According to research from the Nielsen Norman Group, 79% of users only scan web page content and don’t read word-by-word. To capture attention, your content has to include scannable text, and that’s where your headlines shine.
When users scan web pages, they scroll while taking in headlines and subheadings in addition to bolded text and bulleted lists. But if your headings aren’t convincing, they won’t scan the rest of your content.
No matter what market you’re going for, craft your headlines to be value-and-benefit-driven. For example:
· “Lightning-fast hosting for growing businesses” is more effective than “Shared hosting plans.”
· “Get your website live in [time frame] – no tech skills needed” is more effective than “Build your website with us”
· “Affordable hosting that scales with your business” is more effective than “Business hosting plans.”
These are general guidelines – you’ll need to split test specific headlines to see what works best.
Landing pages generate more conversions when they load fast and aren’t cluttered with distractions and opportunities for people to click away from the page. Strip your landing pages down to simplicity. Remove sidebars, footers, links, and anything else that will allow users to escape from the conversion path. Most importantly, eliminate the main navigation menu to keep people on the page.
As previously discussed, most people scan content and don’t read it word-for-word, which means your landing pages need to give users something to focus on as they scroll and scan. This can be accomplished with meaningful headlines and subheadings, bolding important words, breaking up text into smaller paragraphs, using bulleted and numbered lists, and containing features and benefits inside visual comparison boxes.
One important feature of a successful landing page is that it provides limited options. If you give people too many choices they’ll struggle to make a selection. Whatever you’re offering, make it simple and limited. For example, say you have 20 different hosting plans spread out across shared hosting, dedicated servers, and VPS plans. Instead of listing all 20 plans on one page, list the three categories and link them to separate pages that detail all the relevant plans. When you create your PPC ads, run specific ads for each category of hosting rather than a generic ad for better results.
It’s not your amazing services that sell – it’s the packaging. In this case, it’s how you present your offer. Mediocre web hosting wrapped in a great offer will beat great web hosting wrapped in a boring offer every time.
Web hosting offers tend to do well with limited time offers that create a sense of urgency for the user to act now. Deals that end at midnight or offers only available to the first 50 signups can increase conversions. Just make sure you actually end those offers when claimed, and limit signups as advertised to avoid being fined by the FTC.
If you don’t know how to craft a compelling offer, look at what your competitors are offering and make sure your offer can compete. However, don’t just focus on price and disk space – that’s an old tactic that worked in the past, but today, people want more than generous resources. In fact, the average web hosting client won’t necessarily know or care about how much RAM or processing power your servers have.
Today’s web hosting clients want the following:
· A plan they can use without technical knowledge
· Managed WordPress hosting with automatic installation
· The ability to scale
· Ecommerce options
· High uptime
· Free SSL certificate
· A free domain name for at least the first year
· Site migration services
· AI-powered web building tools
· The option for custom design services
· Automated malware protection
· Automated backups
· A money-back guarantee
With so many unknown and scammy web hosts out there, social proof will go a long way in helping you generate leads. What others say about your business matters more than what you say about yourself. In fact, according to statistics published by Brightlocal, around 87% of people use Google to find reviews before making a purchase.
When people are researching your company, they’ll use customer reviews to determine whether or not you can be trusted. However, you can leverage social proof more powerfully by embedding testimonials right in your landing pages. Instead of bouncing to go look you up on Google right away, many users will read and/or watch your embedded reviews first.
If you’re not one of the top, well-known web hosting companies, you need social proof to gain momentum and trust in the market. Instead of posting images of 5-star reviews, highlight reviews from real people using a name and photo whenever possible. If you don’t have a system yet, you can start collecting video testimonials from sites like Storyprompt and embed them on your website.
Even though you’re selling web hosting services, users need to be told what to do for the next step. That’s where your CTA comes in. Your call-to-action (CTA) needs to be direct, bold, and specific to the targeted user. According to Hubspot data, aligned CTAs convert 202% better than basic ones.
Effective web hosting CTAs are action-oriented, like “Get started,” “Choose plan,” or “Claim your offer now.” For optimal conversions, create a custom action-oriented CTA for each segment you’re targeting.
Since people scroll through content scanning headlines and words here and there, it’s crucial to repeat your CTA throughout your text in a way that makes sense based on the content. For example, place a CTA at the end of each main section, like your pricing plan comparison charts, features overview, and testimonials section.
Mobile optimization doesn’t simply mean creating pages that can be viewed and interacted with on mobile. It requires a strategy for crafting pages that support how mobile users naturally read, scroll, and click. Effective mobile-friendly pages are plain, use limited or no images, don’t use sidebars, and have a sticky menu with a “buy” button so the user doesn’t need to scroll to the top of the page to make a purchase.
Friction makes users bounce fast. Eliminate any kind of on-page barrier that makes it hard or frustrating to get information or sign up for your services. For example, simplify your web forms and only ask for what you need at each stage. The first stage should ask for the basics, like name, email, and domain name. In the next step, ask for billing information. While users will eventually need to fill in all the information, it helps to break it down into stages. In fact, data published by Unbounce highlights a company that increased conversions by 120% just by reducing a form from 11 fields to four.
Another way to eliminate mental friction is to offer a free trial. In terms of web hosting, you can offer a heavy discount for the first month or a no questions asked 30-day money back guarantee.
Finally, include a FAQ section that addresses common questions and concerns transparently. If you can address objections and concerns that are at the top of people’s minds, they’ll be more likely to sign up.
If you’re ready to turn clicks into customers it’s time to hire a professional PPC company. At the end of the day, even the sharpest PPC strategy won’t deliver results if your landing pages don’t pull their weight. Web hosting is one of the most competitive industries around, and that means your pages can’t be average. They need to be fast, persuasive, and laser-focused on turning visitors into paying web hosting clients.
That’s where expert help makes the difference. At PPC.co, we specialize in building and managing high-converting PPC campaigns paired with landing pages crafted to maximize leads. Don’t let your ad budget leak away on clicks that never convert – contact us today and we’ll craft a tailored PPC strategy that maximizes every dollar.
Get Latest News and Updates From PPC.co! Enter Your Email Address Below.
For nearly 15 years, PPC.co has provided expert pay-per-click consulting services to SMEs and Fortune 500 companies alike. Let us make your paid campaigns shine!
© 2024 PPC.co, All rights reserved.