
Scaling and growing a PPC campaign is all finding areas for growth in relation to getting the most conversions for every dollar spent.
Believe it or not, many successful PPC campaigns waste hundreds and even thousands of dollars on wasted impressions.
In other words, they’re not ready to effectively scale.
This means that even if your local campaigns are acquiring thousands of impressions every week, your local PPC ads could be potentially falling on blind eyes and deaf ears.
Looking into every impression you receive is difficult, if not downright impossible.

Local businesses, in particular, are more fulfilled when they can convert ad impressions into foot traffic.
In paid search, optimizing PPC campaigns to achieve this goal is called local PPC.
A local PPC ad involves a lot of refinement around optimizing your local PPC ads for nearby searches to compel viewers to visit a location instead of a website.
This is done mainly through geotargeting.
If you’re not familiar, local PPC can be a complicated topic. However, like local SEO, local PPC isn’t as meticulous when you understand the benefits of geotargeting.
As such, this guide will explain all you need to know about both subjects.
To better understand local PPC, let’s provide an example.
Let’s say that you’re at home and want to order takeout for dinner. As you’re searching for restaurants online, you come across an ad for one of your favorite local restaurants that has begun to offer delivery.
Intrigued with the idea of having your food delivered, you click the ad and immediately place your order. As simple as this example sounds, this is what local PPC is. Even with a tight budget, a defined local PPC strategy can help you get your local search ads right in front of prospects with strong buyer’s intent.
With that said, local PPC is a paid search campaign that’s designed to target individuals within a specific region.
You can run these local PPC campaigns on both social media platforms and search engines, primarily through Google and Facebook Ads.
With local PPC, you only pay when a person clicks on your ad, so you have to be careful about who you’re targeting. Wasted conversions on people outside of your scope of service can result in an inflated budget over time.
Thus, the benefits of local PPC are:
With a local PPC strategy, your ads will only show up in front of people who are the most interested in your products and services, mainly because you control who your ads target.
Ideally, your ads should only target people who can benefit from your business. Since your local PPC campaigns is–by definition–local, you won’t have to compete with corporate enterprises. This means bidding won’t be as intensive, and you can actually stretch your marketing dollars to achieve even more conversions.
A successful local PPC campaign will endure less competition, in addition to more impressions and conversions.
As a local business running local business PPC, make sure potential customers and local searchers know you exist is paramount. By running local PPC campaign, you can improve your brand awareness in your community.
As online shopping becomes more popular, it’s never been more important to run a local PPC campaign. When your ads show up to relevant/target audience, they’ll be much more likely to convert since you’re targeting qualified leads instead of unrefined prospects.
Fortunately, local PPC ads are more measurable than other local marketing techniques, such as flyers and banners. By using these ads, you can more accurately track impressions, clicks, and conversions.
One of the most frustrating aspects of running a nationwide PPC campaign is measuring up to enterprises with larger budgets. What makes matters worse is that you could be up against a fierce competitor that’s receiving help from a top-tier digital marketing agency.
In local PPC, you’ll simply be pitted against other nearby businesses. This means you should know your competitive landscape better. Thus, it’s possible to achieve more success running a local PPC campaign compared to a broader one.
Now that you know what local PPC is and why it’s important, it’s now time to begin putting in the work to create an effective strategy. Here are some proven ways to get started:
When you decide to set up your campaign, make sure that your location is highly specific before moving forward. For example, you should even use your zip code to define your local services ads area.
With that said, it’s also important to include areas where you don’t do local business PPC to avoid targeting the wrong prospects. When you include a specific location, your campaign and budget becomes more efficient since your ads won’t reach people who can’t use your service.
The phrases you use in your PPC ads should also be highly specific and relevant to the location where you’re doing local business PPC. For this step, you can use Google Trends to see if people in your area are using “Chinese takeout” instead of “Chinese food near me.”
Also, make sure to include your service location in your ad. By including your city name in the headline and copy of your ad can disqualify ineligible prospects from clicking on your ad.
That way, you can save money by never paying for clicks from someone who’ll never convert. Using hyper-local phrases along with targeted keywords is the key to a successful strategy.
Running a local PPC campaign makes it simple to immediately test and optimize your ads based on real-time results. It’s important to stay vigilant and adapt your ads to changes in its performance, whether positive or negative.
During tests, you can perform A/B tests to conduct side-by-side comparisons to different aspects of your ads, such as headlines, copy, and call-to-actions (CTAs).
If you are already running an effective SEO campaign, you should write down your high-performance local PPC keywords and begin targeting them in your local PPC strategy. For example, if a certain keyword performs well for organic search, it may produce the same results for paid search.
You can gain incredible insights into the best-performing keywords people are using to find your website in Google Search Console. You can also use tools like Ahrefs and SEMrush.
Remember, SEO vs. PPC is not a mutually exclusive strategy!
By enabling ad extensions, you can add a lot of important details about your local business to your local PPC campaign. The more details you can add, the better your ads will perform.
Thus, you’ll get the most bang for your buck. The two types of ad extensions you should consider are for your phone number and location. This way, you can add your phone number and address to your ads so your leads can contact you directly.
Before you set up any ad extensions, ensure that your Google My Business (GMB) profile is up-to-date with accurate information. Your campaign will pull your data from your GMB profile.
These buttons make it easier for people to contact your business outright instead of visiting your website.
Again, you can run a local PPC campaign on both search engines and social media platforms. Try using both Facebook and Google Ads. Google Ads is clearly the most widely-used online advertising platform in the world.
Facebook Ads are just as recognizable, especially if your target demographics are constantly using Facebook in the first place.
Having a designated page that can convert qualified leads is key to making sure you aren’t wasting your money on ads that aren’t following through. This is called a landing page.
Instead of linking your ads to your website URL, use a landing page instead. This page should:
You may have to hire a copywriter and UI designer, but the ROI you can achieve from creating a landing page can be extremely beneficial to your bottom line.
Geotargeting is often synonymous with local PPC, and that’s for a great reason. Geographic ad targeting, or geotargeting for short, is an advertising strategy where the advertiser can choose specific locations where their ads will appear.
Geotargeting is popular on virtually any online advertising platform, from Google Ads to LinkedIn ads. The purpose of geotargeting is to place your ads in locations where prospects are more likely to convert, improving the ROI of your ad budget.
Here is what a sample geo-targeted ad looks like:

The good news for advertisers is that geotargeting is a rather simple concept. With this feature, your ads can trace the most qualified leads based on:
One of the most exciting facts about geotargeting is that your net can be as narrow and wide as you want. Below are some of the examples of geographical categories you can target in your ads:
This is the widest range you’ll ideally want to target. Outside of this range, your ads won’t be considered local, and then you’ll be bidding against global competitors. In any case, you use this category to address concerns your audience may be facing, such as 24-hour customer service and worldwide shipping.
If you’re still trying to reach a large audience but the “countries” range is too wide, then you can settle for this category instead. For this category, you can target specific provinces, regions, and states.
This is the perfect setting for local PPC ads. In this category, you can target leads (via location extensions) in specific radiuses and proximities from your business, rather than casting a wide net in regions and cities.
In fact, targeting a radius is best for driving foot traffic when you’re offering delivery services. The only caveat is that you must meet a certain threshold of traffic when targeting specific radiuses.
This means that if your target range is too small, your ads may not be seen at all, and you’ll just waste your time. On the other hand, if your target range is too large, then you could be targeting people who aren’t going to travel to visit your business.

If you’re going to use geotargeting to refine your ad reach, here are some effective strategies for getting the job done:
Brick-and-mortar stores often use location-specific ads to drive foot traffic. If you’re following this successful PPC strategy, take it a step further and create time-specific ads as well. For example, if your business is open at specific times, optimize your ads accordingly.
If you’re drawing a lot of visitors to your restaurant during lunch hours but want the same results for breakfast, then set your ads earlier in the day to accomplish this goal.
When you’re using geotargeting to segment your campaigns, this opens up the door of possibilities regarding the different aspects you can test, such as:
However, this is only on a limited scale. If you’re not sure how your campaign will perform, you can test your ad to specific markets before it goes live.
This tip may seem very basic, but do you understand how many location names are similar in any given city. When you misspell or use the wrong location name, your ads aren’t going to give mixed signals.
As such, make sure that your locations are very specific and accurate before running them.
As you can see, local PPC isn’t too difficult to understand. However, if you really want to establish a competitive advantage in your industry, you should hire a qualified PPC agency to run your ads.
Whether your ads aren’t reaching your target audience or you’re spending too much money, we can help. Contact us today to speak to a member of our team and receive a free proposal.

Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.


Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.
The keyword jockey era is officially over. For years, PPC agencies were basically just click machines. You gave them a budget, they bid on keywords, and you got traffic. But that model is fading out. Platforms like Google Ads now handle bidding automatically, and anyone can buy clicks. What separates winners from losers today isn’t the company that spends more – it’s the ones who turn clicks into paying customers.
PPC ads are still a legitimate way to generate cheap traffic but the end goal is ultimately conversions. Until recently, many PPC agencies have only focused on generating traffic without focusing on customizing strategies to produce profitable outcomes. This requires more than just selecting keywords. It requires testing ad creatives, fine-tuning landing pages, and ruthlessly optimizing funnels.
If you’re working with a PPC agency that only talks about CPC while ignoring conversion rates and lifetime customer value (LTV), it’s time to upgrade to an agency that focuses on results measurable in dollars.
Ad platforms like Google Ads and Meta have made manual bidding almost obsolete. Their algorithms now choose how to get you the best conversion value, not just the cheapest click. That means the old “bid manager” agency model is toast.
Smart Bidding and bundled campaign types (like Performance Max) push optimization toward conversion value rather than just clicks. And that’s not a bad thing. It’s an invitation to apply your marketing budget to the things humans do best: messaging, creative strategy, and conversion rate optimization).
The algorithms do the heavy lifting now. Google’s Performance Max and Smart Bidding automatically find high-converting audiences. The system handles keyword strategy better than humans ever could. And it makes sense that these companies would invest the time and money into perfecting their systems because the better results you get, the more likely you are to keep running ads.
With the backend tech handling bidding, your agency’s edge comes from improving elements outside of the algorithm, like your ads and landing pages. The best PPC agencies no longer promise a lower CPC – they promise results.
That’s the key shift here. Automation didn’t eliminate the need for human marketers, no matter what the fear headlines say. It just readjusted the roles between humans and machines.
The agencies that survive this shift will be the ones who stop fighting automation and start building it into their workflows. Rather than wasting time micromanaging bids, cutting-edge agencies are using those hours to test headlines, improve page experience, and analyze conversion data to find out what’s really working.
Automation can never tell you why people click, bounce, or buy. That’s where humans are and always will be needed. When you understand your customer’s motivation better than the competition, you can write better ad copy and design better landing pages.
At the end of the day, automation leveled the playing field for media buying. What was once a technical advantage is now table stakes. Anyone can run their own ads. The agencies leading this new PPC era are competing on conversions, not the simple ability to run ads.
In the old days, you could buy the right keyword and call it a day. That isn’t how it works anymore. Two ads that target the same keyword can perform completely differently based on how they look, sound, and feel. Your ad creatives drive results when they’re optimized and waste your ad spend when they’re not.
Although all elements are important, the majority of an ad’s performance comes from creative quality, not targeting or bids. The best bidding strategy and perfect keyword targeting won’t get people to click on an ad that isn’t enticing.
The best PPC agencies continually test images, headlines, and even video styles to find out what converts best. That’s where the most notable performance gains come from. At the end of the day, keywords get you visibility but good creatives get you customers.
This shift continues to be confirmed over and over. Reports have confirmed that creative quality accounts for 49%-70% of an ad’s success, which outweighs media placement or targeting. In other words, creative isn’t just part of the equation. It’s the final factor.
The top performing brands run hundreds of ad variants every month. They’re not guessing. They’re structuring creative experiments and the winning ads are often the ones that break traditional marketing rules. These are the ads that use raw, authentic imagery, short unpolished videos, or headlines that sound like something a real customer would say. Regardless of what you think should work, constant testing uncovers what actually triggers action.
When your landing page converts better, every click becomes more valuable. Improving your conversion rate by even a few percentage points can provide better results than just a few months of ad optimization. And where landing page optimization is concerned, it’s not always about optimizing the offer (although that’s crucial). Sometimes small things make a massive, measurable difference.
For example, page load time is critical. Walmart found that for every 1-second improvement in load time, conversions increased by around 2%. And that’s not an anomaly. Plenty of businesses achieve similar increases (and even higher) just by optimizing the time it takes their landing pages to load.
Other small adjustments can have a profound impact, like adding social proof near your CTA, reducing the number of form fields, and clarifying your headlines.
When optimizing a landing page, design and clarity matter just as much as speed. Visitors make up their minds within seconds. If your pages are currently cluttered, switching to clean visuals, a clear CTA, and a simple layout can generate more conversions from existing traffic without spending another dollar on ads.
That’s the secret to all of this. Conversion rate optimization multiplies every dollar you already spend. If your ad campaign is driving 1,000 clicks and your conversion rate doubles from 2% to 4%, you’ve just cut your cost per acquisition in half without spending more money. This improvement comes from the one thing an algorithm can’t fix for you: the user experience after the click.
Good conversion rate optimization requires understanding the psychology behind what makes your audience hesitate and then eliminating that hesitation one element at a time. Landing page testing is similar to ad creative testing where it’s an ongoing process, not a one-time project. When you can create a seamless path from ad to action, that’s when your ad spend will perform better and it gets easier to scale.
Clicks and your CPC stats won’t tell you if you’re actually making money unless you’re also measuring profits from conversions. The best PPC agencies focus on metrics that get results measurable in dollars, like profit per visitor and customer lifetime value. Today, you won’t win the PPC game by getting cheaper clicks. You need to turn customers into repeat buyers.
This is the truth many marketers don’t get. Traffic isn’t a KPI if it doesn’t pay off in measurable dollars somewhere down the line. A campaign can drive thousands of clicks with a great CTR and still lose money if those visitors don’t convert or come back. That’s why the best PPC agencies today don’t brag about being able to get cheap traffic. They’re advertising meaningful results.
But sometimes results can’t be measured by what clicks led to a purchase. For example, a $10 click that becomes a loyal customer who spends $1,000 over time is far better than a $1 click that buys a $25 product. That’s why it’s crucial to account for profit-based metrics like customer lifetime value (LTV), return on ad spend (ROAS), and profit per visitor.
PPC success is ultimately measured by how efficiently you can turn paid traffic into long-term profits. That means understanding the customer journey past the initial click. You need to know what they’ll buy next, how often they’ll come back, and what will keep them loyal. Building strategies that account for this increase the value of every customer acquired.
The most amazing ad in the world that generates a 100% click through rate (CTR) can’t save a weak landing page. This applies to sales pages, squeeze pages, blog posts, home pages, and product pages. Wherever visitors are taken after they click on your ad needs to be just as good as your ad to convert.
On platforms like Amazon and Shopify, your product page is everything. It’s not enough to list your product at a good price. You need high-quality, detailed photos to increase buyer confidence. And it helps to use photos of real products, not mockups. Customers can tell the difference and computer-generated mockups (including AI models) reduce confidence and are a red flag for drop shipping. If you are drop shipping, it’s worth getting professional photos taken of everything you sell.
It costs more today to acquire a new customer than ever before. Even if your CPC drops one month, your overall ad costs will continue to rise long-term. The only way to win here is to make every click more profitable, and that boils down to conversion rate optimization. You can’t outspend your competitors forever. You need to out-convert them.
Digital advertising costs have been rising for years. The average customer acquisition cost (CAC) for online retailers is now between $68-$78, which is double what it was in 2013. Every year, it gets more expensive to get your ads in front of your customers. Algorithms are saturated, CPMs fluctuate unpredictably, and privacy updates (thanks, Apple) make it harder to target audiences efficiently. You can no longer buy your way to visibility.
A strong conversion strategy converts more existing traffic without needing to increase ad spend. This is exactly why the most effective PPC agencies focus on the entire funnel, not just the top.
Agencies that optimize per channel (like one for search, social, display, etc.) miss how those channels work together. Most conversions come from multiple touchpoints, but many teams only credit the final click. That can cause misguided budgets and stifle growth. Brands that use cross-channel attribution or marketing mix models see much better optimization. You need a PPC agency that will optimize for whatever will grow your business, not just what looks good on any given platform.
The agencies that win today are replacing the model that sells traffic with one that sells results. They don’t focus on vanity metrics, but rather, contribution margin, customer lifetime value, etc. They’ll help you with more than just ads. They’ll fix your sales page content, pricing issues, and even your page layouts because they know ads perform best with great landing pages. The new PPC agencies are full funnel growth partners, not just media buyers.
How modern PPC agencies differ from traditional “click-buyers” — focusing on conversions, customer value, and full-funnel growth.
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The future of PPC marketing is no longer about who can spend the most or manually tweak their bids the fastest. It’s about whoever can understand the customer journey and turn traffic into profit. The next generation of PPC agencies don’t sell clicks. That’s the old model. Instead, they sell you outcomes. And that’s exactly what every brand needs to thrive.
The age of “set it and forget it” PPC is over. Automation has leveled the playing field and brands chasing cheap clicks will be left behind. Winners understand that profit comes from performance beyond the ad and requires a landing page that builds trust and converts.
If your agency or in-house team is still talking about CPCs rather than profit, it’s time to upgrade your strategy. At PPC.co, we build campaigns engineered for outcomes over clicks. We optimize for conversions, revenue, and long-term customer value, and turn your ad spend into measurable business growth. Reach out today to learn how our team can transform your PPC performance into real profit.
Pay-per-click (PPC) ads can generate a steady stream of guests for anyone in the hospitality industry, whether you run a hotel, motel, hostel, vacation rental, or an Airbnb. In terms of marketing strategies, PPC ads convert 50% better than SEO and it’s easier to measure than results from organic search.
But a successful ad campaign isn’t just a matter of getting ads in front of people who are looking to book right now. You can also use PPC ads to find people who are just starting to think about their getaway and those who are comparing options. An effective strategy will reach a variety of people to get bookings now, fill future pipelines, and get repeat guests.
If you’re in the hospitality industry, here’s how paid advertising can help you drive more revenue.
| Funnel Stage | Keyword Focus | Ad Copy & Creatives | Key Metrics |
|---|---|---|---|
| Awareness | Broad discovery keywords (e.g., “best beaches in Florida”, “top weekend getaways”) | Emotional/inspirational messaging: “Unwind by the sea” Use scenic images and dream-like visuals |
Impressions, Click-Through Rate (CTR), Engagement |
| Consideration | Comparative keywords (e.g., “boutique hotel vs Airbnb”, “hotel amenities comparison”) | Highlight features, testimonials, reviews: “Free Wi-Fi & Breakfast” Use photos of amenities and location |
CTR, Time on Site, Email Signups |
| Conversion | High-intent branded keywords (e.g., “[hotel name] rooms [dates]”, “book hotel near airport”) | Urgent call-to-action: “Book now & save” Limited-time offers and scarcity language |
Bookings, Cost per Acquisition (CPA), ROAS |
| Loyalty | Retargeting & email remarketing keywords (e.g., “return guest discount”, “VIP upgrade”) | Personalized offers: “Welcome back!” Show exclusive perks and upgrades |
Repeat Bookings, Lifetime Value (LTV), Referrals |
| Remarketing | Dynamic remarketing keywords (auto-populated by product/ad platforms) |
Show previously viewed rooms/properties Offer gentle discount nudges or visual reminders |
Return Visits, Ad Engagement, Conversion Lift |
To run a successful PPC campaign you need to understand the guest journey. Different people are doing different things at different times. For example, some people are researching destinations and others are comparing lodging, all while another group of people are ready to book. If you serve all these people the same ads, you won’t get the best results.
1. Define your funnel stages
There are four main stages to a hospitality funnel: awareness, consideration, conversion, and loyalty. Reaching leads at each stage requires different messaging and targeting. That’s where audience segmentation comes in.
2. Segment your audience by intent
Since each lead needs to be given a different message, it’s crucial to segment them by intent first. For example, the dreamers are people who search for “things to do in X city,” “best beach getaway,” and “romantic weekend destinations.”
The comparers search for “hotel vs. motel in X city,” “4-star stays in X city,” and “Airbnb vs. boutique hotel.”
The bookers search for a specific brand + location + dates.
Each audience segment should be served different ad copy, different offers, and of course – different landing pages.
3. Measure results according to stage
Finally, you need to measure results in several ways, like impressions, click-throughs, content engagement, and email signups. This will give you the bigger picture regarding how your ads are working (or not). For example, to measure the conversion stage, look at bookings, CPA, and revenue per booking. For the loyalty stage, look for repeat stays or referral leads.
Once you know how you’ll segment your audience and track the results, you can allocate your budget smartly. Otherwise, you risk overspending on high-intent leads and ignoring the long-term value of leads in earlier stages of the journey.
If you only bid on keyword phrases like “hotel room booking tonight,” you’ll miss all the people researching and thinking about their vacation. These people can convert, too, even if it doesn’t happen in the moment. They’re worth pursuing. You can capture their email, get them to like your social media pages, and you can also use remarketing to serve them additional ads.
The following are the general types of keywords you want to focus on:
· Broad/discovery keywords. These keywords will reach people in the awareness stage. Phrases like, “Best beaches in [location],” “Top things to do in [location],” and “Travel inspiration [country].” When you use broad modifiers (like “top,” “best,” “where to stay”) you’ll attract people in the research stage.
· Middle-funnel comparative keywords. These are phrases like, “Boutique hotel vs. Airbnb in [location],” “Hotel deals vs. motel,” and “Hotel amenities comparison.” With phrases like these, people are narrowing down their choices. The right PPC campaign can help them pick your business.
· Branded and high-intent booking keywords. These keywords reach people further down the funnel. Phrases like, “[Your hotel name] rooms,” “Hotel in [location] near [landmark],” and “cheap hotel [location][dates].” These phrases typically provide the highest conversion rates but can be competitive, so they may cost more.
· Negative keywords. To prevent wasted ad spend on irrelevant clicks, you can add certain keywords to your negative keyword list. This ensures your ads won’t show up when people search for these terms. Common negative keywords used in the hospitality industry include, “Free stay” and “Jobs at [hotel].”
Since most hotels and motels stick with keywords that target people ready to book, you can expand your reach by running ads for people in other stages. Just make sure you have a system in place to nurture your leads so they don’t go cold.
What you say matters just as much as when you say it. Copy that works for someone researching won’t work for someone ready to book with you. Every part of your ad needs to match intent, including the imagery, tone, copy, and offers. Here’s how to reach each stage:
· Awareness stage ads. At this stage, people will respond to emotional and inspirational copy. Phrases like, “Discover tranquil stays in the mountains,” or “Unwind by the sea.” Use imagery to provoke desire. Beautiful views and relaxing room setups work like a charm.
· Consideration stage ads. These people need more information, so hit ‘em with your amenities (Wi-Fi, breakfast), comparisons, reviews, ratings, and testimonials. Show them visuals of your accommodations and the local area.
· Booking/conversion stage ads. Urgency works best here. Phrases that get people to click to book now, like “Limited rooms available,” and “Book now and save.”
· Loyalty stage ads. Guests who have stayed with you before, even just once, are more cost-effective to convert again compared to chasing down new customers. Create some ads for these people by highlighting perks, upgrades, and exclusive deals they can’t get through other places. For example, you can use lines like:
“Book direct for free late checkout,” “Exclusive returning guest discount,” or “VIP upgrade on your next stay.” It also helps to use personalized copy like, “Welcome back to [your hotel name].” along with imagery of your best amenities.
Loyalty ads drive repeat bookings and increase lifetime value by bringing people back.
· Remarketing and nurturing prospects who got away. In addition to targeting people in all funnel stages, you want to bring people back who clicked but never booked or signed up for your email list. Run retargeting ads to show them what they looked at and offer them incentives or discounts. This is a great time to leverage social proof.
By matching your ad content to meet potential leads where they are in their journey, your ads will be more relevant and you’ll get more conversions.
Having a great ad doesn’t necessarily mean it will drive conversions. If your landing page is confusing or the booking process is clunky, you’ll lose people. That’s why landing page optimization is often where people see the biggest gains.
As a foundation, create a specific landing page for each target audience. You need a dedicated landing page for ads that target each funnel stage. Landing pages should be simple and clear and should be free from all distractions (like links and menus) that invite a user to click away. You want one offer and one call to action.
Social proof is critical in the hospitality industry. Show guest reviews from Tripadvisor, Google, Trustpilot, etc. It also helps to show photos of real guests enjoying their stay (with their permission). Showcasing reviews will reduce anxiety and hesitation, especially for people comparing you with other options.
If your landing pages show pricing, make sure you’re up front about all fees. Be clear about what’s included, like tax, breakfast, and service fees. People hate hidden fees. If a guest’s experience doesn’t match the impression they get from the page where they booked, they’ll probably leave a bad review.
Talk to your website developer and have them trigger a follow-up email that goes out to people who start filling out a booking form but stop. The email should show them what they left behind and you can sweeten the deal by offering a small discount or other incentive.
Having a smooth flow after a person clicks on your ad can help you convert far more prospects. Everything you can do to reduce friction and increase trust compounds.
To get conversions, your bidding strategy and budget need to align with a variety of factors, including funnel stage and seasonality.
· Increase bids for high-intent keywords, use moderate bids for middle-funnel ads, and go lower for awareness and discovery.
· Watch for online travel agents (OTAs) and large hotel chains that bid on your property’s name or similar keywords. If they undercut you in rate or bid too aggressively, you could end up with arbitrarily inflated costs per click. Research data shows this can cost around 47% more per click.
· Adjust your bids and budget during travel seasons, events, and holidays. During off-peak seasons you may want to stick with pushing awareness.
· Allocate your budget proportionately across all funnel stages.
· Use Google’s automated bidding tool for the conversion stage, but use manual methods for the consideration and awareness stage.
The right bidding strategy will ensure you don’t overspend for low-intent clicks or underinvest in more profitable funnel stages.
PPC is more than search. When you use different channels and ad formats you’ll reach people in a variety of places.
· Search ads (Google, Bing). Search ads capture high-intent demand users. They’re great for the conversion and compare phases and can make use of extensions like call, location, and reviews.
· Display and discovery/native ads. Display ads are excellent for the awareness stage. They reach people browsing travel blogs and using apps. With these ads, visuals are everything.
· Social media ads. Platforms like Facebook, Instagram, YouTube, and TikTok are great for the awareness and consideration stages. They’re especially powerful for remarketing.
· Video ads. Short-form videos can stir emotion, show off ambiance, and be used to create a mini virtual tour. These ads are great for top and middle funnel prospects.
· Email ads. If you’re using email marketing, offer loyalty deals and off-peak discounts.
Paid search on social media converts better in hospitality than it does in other industries.
Location matters in hospitality. Geotargeting can significantly improve your conversions and reduce wasted ad spend. You can use radius bids and location extensions to target people looking for accommodations within a certain radius.
It pays to bid higher for people in feeder markets and origin cities during the holidays. You can also target departure cities for Arbnbs if that’s relevant to you.
In your ad copy, include local cues like “Only 30 mins from downtown,” and “15 minutes from airport. If you know your audience well, include the origin city (“Fly in from Seattle & Stay with us just outside Olympia”).
When offered by the ad platform, use local extensions to note your address, phone number, and any other elements offered. This will generate more bookings from mobile users.
Most people who click your ads or visit your website won’t book right away. Retargeting will help convert these “warm but not ready” leads into guests eventually.
When you target people who visited your site without converting, show them ads with refreshed offers like a free breakfast or an upgraded view. Visual reminders will help bring them back.
Show the specific rooms and properties to the prospect so the ad feels personalized. Use tools like Google dynamic remarketing and Facebook Product Ads.
For guests who did convert, show them additional special offers and upgrades. Keeping them in your funnel will make future conversions easier.
It’s crucial to know when to pull back, push forward, test more, or scale.
· Define clear ROI goals. Know your target Cost-Per-Acquisition (CPA), Return on Ad Spend (ROAS), and guest Lifetime Value (LTV). If your ad spend yields bookings but loses money, it’s not working.
· Perform weekly and monthly audits. Refine keywords, ad creatives, and keep testing.
· Scale what works. Once you have a campaign producing consistent returns, increase the budget there while watching for diminishing returns.
· Adjust your offers and pricing. If conversion rates drop or your CPCs rise, start offering special packages like early-bird deals and loyalty perks.
The average travel and hospitality conversion rate for search is 3.55% so if you’re under that, there’s room for improvement. If you’re over that, scale carefully.
If you’re ready to transform your PPC campaign into a reliable machine that fills your rooms and builds a solid pipeline for the future, we can help. At PPC.co, we specialize in creating full funnel PPC strategies for hotels, motels, and Airbnbs that convert into bookings, repeat guests, and long-term loyalty. Contact us today and let’s craft a PPC strategy that drives bookings and turns first-time guests into lifelong customers.
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