If you’ve done any kind of advertising through a Google Ads account, then you are already familiar with the Quality Score related to individual keywords.
That’s old news.
Did you know there is a lot more that goes on with Quality Scores if you do a little digging?
By understanding the intricacies of Google Quality Score, you’ll be able to improve your performance and see positive results.
But why should you care about Quality Scores? Here’s why:
Imagine you went into a library (remember libraries?) and asked for a book recommendation and the librarian just kind of gestured around and said, “any book.”
It would be frustrating and pointless and you’d probably never ask that librarian for recommendations ever again. No one could blame you.
We like things tailored to be relevant to our specific needs and interests. Similarly, Google prefers ads that are relevant to its users’ search queries. How do they know which ads are relevant? By the Quality Score the ads receive.
From your perspective as the advertiser, Quality Score matters because it is one of the two determining factors in determining ad rank.
A higher Quality Score means a higher ad rank and better results. Especially if you’re on a limited budget, increasing your Quality Score can mean optimized returns on ad spend. You’ll be able to beat out competitors with lower Quality Scores even if they have a higher CPC bid.
Who doesn’t like beating out competitors and saving money at the same time?
On the flip side, a low-Quality page Score can end up being detrimental to your account. It means lower ad rank which comes with less traffic and inferior return on investment.
If that doesn’t convince you of the importance of Quality Score, who knows what will.
So now let’s break down the many different kinds of Quality Score so you what’s what.
You didn’t think it would be simple, did you?
This is the standard Quality Score. Scored from 1-10, worst to best, it’s a measure of the performance of searches that are exact matches for your keyword.
The historic performance of a keyword will be the base of a keyword’s QS until it has crossed the impression threshold and achieved a significant number of impressions (thousands). At that point, its performance in your account specifically will then be key.
In your account you can view Quality Score, expected CTR, landing page experience, and ad relevance as well as historic versions of all these metrics. Use them as a guide to gauge the success of your campaign.
Don’t like what you see?
Make sure your keywords aren’t too specific. Consider loosening restrictive match types. Boost bids or budgets to increase your impression share. The numbers should help you decide what the right move is to start seeing better results.
An ad campaign always ends up being a complicated balancing act of many different plates. Sometimes one is going to have to require more attention than the rest but you want to be able to determine which one so you can act accordingly. Don’t want any plates smashing on the floor now do we?
Ad group Quality Score can help direct you to the areas that need attention and improvement in your campaign.
It’s easy to let a low keyword QS pull your eye but if it’s in an ad group with a high average and you have another ad group with a much lower, is it really the best use of your time to focus on that one keyword QS?
It’s up to you but something to think about.
Just like it sounds, the account-level Quality Score covers the historical performance of every keyword and ad in a given account.
The factors that will bring this QS down are many low QS keywords and low click-through rate ads that have performed poorly. Each additional keyword you introduce will also start at a lower Quality Score, compounding the problem.
Older accounts will fare better in account-level Quality Score and as such, it may take months for efforts to improve QS to take effect. Stick with it and the results will come.
Click-through rate is key to determining the ad-level Quality Score for ads in each of your ad groups.
An abundance of low CTR in your ad groups will lead to a low Quality Scores since Google will consider each ad in your score calculation.
If you want to boost this quality score, you can include Dynamic Keyword Insertion (DKI) in your Search Network campaigns. This can improve the click-through rate by making ads look more relevant to users’ searches.
It shows the exact search in the ad (if within the ad character limits) making it a potentially useful tool. Still, watch out for ads with high CTR but low conversion that could be hurting your ROI.
The landing page. It’s like the foyer of your website. The first impression you make on viewers will very likely determine how the remainder of the interaction proceeds.
So make sure you aren’t putting ugly wallpaper in your foyer, okay?
A quality landing page is important to Google because it shows a website is useful and easy to navigate, just like users want. It should be important to you, too, because it can be a key way to transform viewers into customers,
The landing pages Quality Score will tell you if there’s a problem with your landing page and you should take that seriously. It’s not openly available, but you can find it by hovering over the speech bubble for a keyword’s QS.
Real people will be evaluating your landing pages multiple times so think of what you would score well if you were them and try to include those things.
The Display Network Quality Score isn’t the same as those on the Search Network.
Your Display Network QS is tied to the bidding option you chose. A campaign utilizing the CPM model will have a QS based on landing page quality. A CPC bidding-based campaign will have a QS that factors in landing page quality but also the historical CTR of the ad.
That’s all to say that some trial and error is the right move here.
You can improve your CTR by experimenting with image ads and responsive ads and their placement. Once you find the right ads on the right sites, your score and your success will improve.
For easier management, separate your Display Network campaigns from your Search Management campaigns.
Google says that mobile Quality Score is calculated the same way as any device platform. One minor difference, though, is that the distance between the business and the user is taken into consideration, when possible.
Again, separation can be helpful. Separating a campaign that targets all devices into mobile and desktop campaigns may increase your Quality Score. If nothing else, it might give you some greater insight into each Quality Score.
And that’s all the different types of Quality Scores. A breeze, right?
There’s a lot to know about Quality Scores but somehow there’s just as much that you shouldn’t know or believe, anyway. Don’t get caught up in any of the following misconceptions about Quality Score:
You would think this is true but Google will adjust according to differences in ad position.
Since Google doesn’t want a self-reinforcing cycle where ads with high positions naturally have a higher click-through rate and thus get a higher Quality Score and rank higher and so on and so on, their formula breaks this up.
This was mentioned earlier but these Quality scores are independent of each other. One decreasing won’t pull the other down and likewise, one increasing won’t pull up the other.
The criteria are different and the networks are, too. Focus on each of them separately based on the factors that control them. It’ll save you some headaches.
Your Quality Score doesn’t go down just because you pause ads or keywords. It doesn’t affect the QS at all because that’s based on performance.
The ads aren’t active so they’re no performance to be graded on and make the Quality Score decrease or increase. It gets paused, too.
Here’s a list of things you should do to avoid or improve a low-quality score
Speaking of account audits, you may need a professional to help you will all this.
If, after reading this article, you’ve decided that dealing with your Quality Score is simply too much to handle, no one could blame you.
For that very reason, there are companies full of people who spend their time handling Quality Score and other ad campaign features for you.
One of those companies (the best of them, if we do say so ourselves) is PPC.co.
Let us handle all of your Google Ads management so you can stick to what you do best: running your business and keeping your customers happy.
Get in contact with us today to get a free, comprehensive pay-per-click audit and advertising assessment.
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Most marketers love Google Ads.
We're no exception.
But we totally understand that businesses in certain industries sometimes have a deep resentment of Google Ads and their restrictive policies.
Google's policies for advertising are generally intuitive and straightforward, but for certain regulated and sensitive categories, the standards are much higher and less clear. Pharmaceutical companies, gambling websites, political campaigns, and other industries often struggle to get their ads approved consistently.
In fact, if you don't know what you're getting into, trying to advertise as a business in one of these categories can be a recipe for disaster.
How are you supposed to use Google Ads effectively if you belong to one of these regulated or sensitive categories?
Sensitive and regulated categories in PPC advertising face a number of challenges, including:
· Stricter guidelines. Most PPC advertisers are familiar and comfortable with basic Google Ads guidelines. But if you belong to a regulated or sensitive category, you'll have far more guidelines and more nuanced guidelines to deal with.
· Higher scrutiny. Google pays much closer attention to ads in regulated and sensitive categories, meaning you face closer scrutiny when your ads start circulating. Reports will be investigated quicker and much more strictly, and even minor violations can work against you.
· More ad disapprovals. Similarly, ads are much more likely to get disapproved in these categories. You'll face an uphill battle as you try to get your ads circulating.
· The risk of suspensions. Businesses in these categories also face the risk of frequent, ongoing suspensions. This trend is also worsening; in fact, in 2023, Google Ads suspended more than 12.7 million advertiser accounts – doubling their actions over the previous year.
This makes it much more difficult to advertise effectively and secure a positive return on investment (ROI). Additionally, failing to adhere to Google’s advertising policies can hurt your company's reputation and compromise your long-term potential for success.
The most important thing you can do to improve your results in a regulated or sensitive category is to plan for a sustainable, long-term strategy. Every year, thousands of business owners in these categories attempt to fool Google, find clever ways around its policies, and devise techniques that allow them to cheat the system.
These approaches can usually work temporarily. You can cheat your way into the listings and generate some traffic to your landing page.
But inevitably, these techniques fail, and they can ultimately get you blacklisted.
You're much better off taking the slow, steady approach, following the rules even if it means compromising your advertising effectiveness in the short term. Think about the long-term consequences and possibilities of each decision you make.
There is some good news here.
Google isn’t shy about publishing its advertising policies.
If you're willing to do the reading and research, you can thoroughly understand what Google expects from regulated and sensitive categories like yours – and you can easily adhere to the guidelines.
Well, maybe not “easily,” but reliably.
Generally, Google splits content into two types:
· Restricted content. Restricted content is sensitive content that is subject to more regulations. You must precisely comply with requirements for copy, images, website content, and more if you want to remain in circulation.
· Prohibited content. Prohibited content is totally disallowed. You cannot include it without facing significant consequences.
Unfortunately, we can't give you a big list of all the rules you need to follow, as the rules are different for various industries. Some of the most popular industries and categories that face steeper restrictions include:
· Pharmaceuticals and healthcare products
· Weapons and explosives
· Financial services (including cryptocurrencies)
· Gambling/games of chance
· Alcohol, tobacco, and similar products
· Political ads
· Adult content and services
While there are certainly commonalities between regulations across these categories, each category has its own unique blend of restrictions and rules to learn. For example, pharmaceutical businesses require formal certification from Google and are only allowed in some countries. In the financial services industry, you'll likely need a specific license, and you'll need to provide adequate disclosures for your products and services.
The more intimately you know these rules and regulations and how they apply to your industry, the more likely you'll be able to advertise successfully. Don't advertise until you're sure you understand all applicable Google Ads policies.
One other important note here: you need to stay updated.
Google isn't stagnant, and its advertising policies are constantly in flux. Accordingly, you need to stay abreast of recent changes and update your ad approaches in line with them.
The easiest way to do this is to subscribe to Google Ads policy updates, but you should also regularly engage in Google Ads forums. If you're lucky enough to have a representative, maintain open and transparent communication with them and stay in touch regularly; they can be a massive benefit for businesses in regulated and sensitive categories.
The more research you do, the better. You need to thoroughly understand your advertising landscape before you try to thread this needle.
· Google Ads policies. Obviously, read and understand Google Ads policies as they relate to your industry. We mostly covered this in the previous section, but it's part of the research you need to do.
· Licensing and certification requirements. Even if it's not specifically required by Google, it's a good idea to get any appropriate licenses or certifications. It's a mark of authority and trustworthiness that might save you if any of your ads are reviewed for potential policy violations.
· Laws and regulations. Similarly, violating any laws and regulations in the country where you're advertising could be grounds for ad removal or account suspension, even if those violations aren't specifically listed in Google Ads policies. Always ensure legal compliance before advertising with Google.
· Competitor advertising. It's also a good idea to research your competitors. It's very likely that businesses similar to yours, in the same category, are already advertising successfully. Look at what they're doing. How are they phrasing things? Which disclosures are they including? Do you notice anything missing? You can learn a lot simply by studying previously successful ads.
· Market research. The success of your Google Ads largely depends on your ability to successfully target and appeal to your demographics. If you're properly informative and persuasive, with relevant messaging to the people you're reaching, you're much less likely to face reports, removals, and suspensions. Accordingly, you need to do a deep dive into market research so you better understand your target demographics and can appeal to them with relevant content. If you don't have buyer personas, develop them. If you don't know what your target audience is struggling with or what they want to, pause your ads until you figure it out. There are no shortcuts here, so do a deep dive into your market research if you want a reasonable chance to succeed.
When creating and preparing new ads, make sure everything is compliant, including your copy, your images, and any of your website content.
Remember that the rules and restrictions vary by industry, but these are some general rules that can help you get started:
· Stick to the facts. Don't exaggerate. Don't embellish. Certainly don't lie. It's important to stick to the facts as closely as possible, even if it makes your ad a bit stoic or “boring.” Purely factual advertising rarely gets removed.
· Avoid prohibited or sensitive terms. Review prohibited and sensitive terms that apply to your industry, and avoid those terms like the plague. Consider creating a list of alternatives that you can rely on instead.
· Be transparent. Be absolutely transparent with your target audience, even if you're forced to reveal things that weaken the appeal of your products and services. Offer disclosures when required, and potentially when not required if they can boost your credibility.
· Adopt a serious, professional tone. Don't play with fire. Your best course of action is to adopt a serious, professional tone across your ads. It's much less likely to be reported, and it will seem more authoritative and trustworthy.
· Eliminate sensationalism. In line with this, eliminate all forms of sensationalism. Graphic or revealing content, exaggerated claims, and other techniques designed to evoke strong emotions are probably going to work against you.
· Focus on using images for context. If you're going to include images, make sure they provide meaningful context. Advertisers sometimes select images based on how easily they grab attention or how exciting they are, but this is a surefire way to fail if you belong to a sensitive or restricted category.
· Include warnings if necessary. If there are any warnings that are relevant to your products and services, include them. More information is typically better in matters like these.
· Leverage the power of AB testing. The more relevant and effective your ads are, the more likely they are to succeed. Leverage the power of AB testing to learn more about what your audience wants to see and how to give it to them.
Don't forget about your landing pages.
These are important to Google as well.
If your landing pages deviate from Google Ads guidelines, or if they contradict what's in your ads, it could work against you.
These are some tips to get you started:
· Keep it relevant. Always make sure your landing page is completely relevant and in line with whatever is included in your ad. If users click your ad and find something unexpected, unpleasant, or otherwise jarring, Google might take action.
· Issue disclaimers and warnings. This is an opportunity to double down on disclaimers, warnings, and important disclosures. Err on the side of caution and make these prominent to show that you're in full compliance with both Google Ads policies and laws in your area.
· Make your business information accessible. Make your business information transparent and accessible. Offer your brand name and business location information, and give visitors some way to contact you, preferably via phone and email. It's a sign of trustworthiness and it can proactively resolve potential disputes.
· Be straightforward and transparent. Everything on your landing page needs to be straightforward and transparent. Follow the same rules you did for your ads, and avoid exaggerations and sensationalism.
· Double check Google Ads requirements. Always double-check Google Ads requirements when constructing your landing page. You should fulfill or comply with each item on your landing page to be safe.
You've already done significant market research, so make sure you apply it correctly. Target your audience very specifically so that your messages are only shown to people for whom they are relevant. If someone outside the scope of your target demographics sees your ads, they'll be much more likely to issue reports – and your ads will be much more likely to be removed. It's especially important to target people in the right geographic area.
There are some Black Hat techniques designed to circumvent Google Ads rules and regulations, or otherwise give you an unfair advantage in a sensitive or restricted category. These techniques typically violate Google policies and are largely considered unethical by the advertising community.
One of the most prominent examples is cloaking. Using one of several techniques, cloaking can allow you to advertise to audiences with content different from what you showed Google for approval. It's obvious why this is potentially beneficial, but it's also obvious why this is unethical.
As you might imagine, these techniques can work temporarily. They can give you a significant short-term advantage, allowing you a better strategic position and potentially more ad opportunities. However, if you use them, you could get your account suspended, or even permanently blacklisted. Even if you evade that, you could ruin your company's reputation and jeopardize your long-term results.
Do not follow these strategies. If a PPC agency recommends any such strategies to you, fire them.
They simply aren't worth it.
Navigating the world of Google Ads isn't easy.
In fact, it's stressful and incredibly difficult if your business happens to belong to one of these sensitive or restricted categories.
The good news is it's much easier to be successful when you work with a PPC advertising agency that has experience creating and managing ads for a business like yours. We're deeply acquainted with all the rules and restrictions you need to worry about, and we know how to make target demographics like yours convert.
If you’re ready to get started with a free consultation, contact us today!
When you want to use paid search marketing platforms, Google Ads often leads the list. Because of its versatility, simplicity, and popularity, it’s obvious why it’s a popular choice. But when you drop all of your PPC advertising money into one marketing strategy, you could lose some leads.
That’s why some businesses explore paid advertising marketing outside of Google, with many turning to Linkedin Ads.
Google Ads and Linkedin Ads are highly efficient ways to market your products and services to businesses and consumers. But each marketing channel has its advantages and disadvantages. Whatever you choose, make sure you discuss the matter with your web development company.
Below is a closer look at each option.
We think it’s reasonable to conclude that Google reaches a vast audience worldwide – its ad reach is a stunning 4 billion people. Google search handles about 70% of desktop searches, and many companies report that they get about 90% of their organic traffic from the search engines. Also, up to 95% of the mobile search market comes from Google.
People use Google’s search a lot, and having the ability to target search terms with specific search ads is a massive benefit of Adwords. People tend to search for very specific things in Google, so if you can customize your Google advertising for your targeted audience, you’ll receive plenty of leads.
So, we can assume that most people’s targeted audience uses Google to some degree. That’s a massive advantage for companies when they want to target an audience.
However, businesses that want to narrow down their search may have issues getting their Google ads settings right with both Google Ads. And if you blunder when segmenting your audiences, your digital ad campaign could suffer.
LinkedIn features a narrower audience – 500 million users – namely businesses and business professionals. But this more limited audience makes it the perfect place for effective B2B marketing. LinkedIn lets marketers serve online ads to decision-makers and vital audience members in several ways.
Summary: For B2B firms that want to reach decision-makers, Linkedin is a terrific advertising platforms. If your B2C company intends to increase its reach, Google Ads could be the best fit.
When you target your audience with Google Ads, you have a few options: location, affinity, technology, buyer behavior, demographics, and interactions with your app or website.
No matter how much you know about your buyer, you may struggle to avoid clicks from worthless leads that cost too much.
In some cases on Google, people may not even know what they’re looking for. You can try to advertise to your desired targeted audience on Google Ads, but it can be challenging to get to the precise people who will most likely buy what you sell.
When people sign up for LinkedIn, they usually provide many details, such as their occupation, title/job title, experience, industry, education, interests, and more. All of this information can be leveraged for great advantage when you start your marketing campaigns.
Also, LinkedIn users can join many groups, start conversations, and obtain followers. The data is priceless when you want to target a specific audience and market to them. LinkedIn also has a Matched Audience that helps advertisers match their email marketing lists and website visitors with users on LinkedIn.
Many marketing experts think that LinkedIn Ads offer more value. LinkedIn has refined targeting, and you can make your product known to them so that you can tell them about something they didn’t know existed.
Summary: For B2B and B2C companies looking for a broad audience, Google Ads has enough targeting features. But for B2B firms that want to target specific groups, LinkedIn Ads has about 100 segmentation methods for micro targeting.
When you want lead generation, Google Ads has a broader reach and is the most effective. First, you can bring in a lot of prospects to your site without breaking the bank. The audience you’re after on Google visits the search giant with the idea to find the best product or service. This makes generating leads easier.
Getting leads from LinkedIn can be more challenging. Users of the platform may sign in to read industry news or talk to group members. No matter how perfect your ad is, viewers may not be in the mood to buy anything.
That said, Linkedin has a way to target ad leads through in-site messaging, which can generate plenty of leads.
When it comes down to dollars and cents, LinkedIn Ads usually are more pricey than Google Ads. As in Google, you can select cost-per-click or cost-per-impression.
LinkedIn also features a cost-per-send for InMail advertising. Typically, you’ll pay about $5 for each click, $6 for 1,000 impressions, and .80 for each send.
With Google Ads, the average CPC is $1. But to leverage that low cost, you need to work on your audience segmentation. If you don’t your ROI may be below what you want.
Summary: Advertising budgets for each platform depends on several factors. On average, Google Ads cost less than LinkedIn Ads. If your B2B company has a tight budget, you may want to focus on a limited variety of LinkedIn ads instead of a broad range of Google Ads.
So should you advertise with Google Ads vs LinkedIn Ads? Yes!
What we mean is, it depends. The correct choice depends on your budget, product or service offered, marketing goals, and target audience. You should not assume that when you need a digital marketing campaign, Google Analytics Adwords is the only choice.
It’s critical to evaluate the market, understand who your buyer is, and make a data-driven decision about the best marketing platform to reach your well-defined goals. One type of company might do better with Google Ads, and another may find LinkedIn Ads preferable.
The great news is you don’t need to choose between the two platforms. Many businesses use both, as well as Facebook, Instagram, and others. If you have the budget, it may pay off to diversify your paid search advertising to get the best ROI.
