Advertising on the web is an ever-evolving space filled with the potential for billions of people to see your ads and literally thousands of metrics to determine who to target, when, and where. That’s why it’s important to have the right Flexible bid strategies in place when you go to try and win that all-important ad space on Google.
PPC ads have the potential to generate many high-quality and high converting leads to your site or business, but only if you do it right. Trying to pick the right strategy can be a mind-numbing process. Beyond just the headache-inducing number of metrics that are available, there is a whole realm of other considerations to make to figure out how, when, and where to run your PPC ads.
Google itself can do a lot to help you figure out who to target and when. The trouble is, unless you have experience and know exactly what you’re doing, you may find yourself wasting ad dollars on typical “set it and forget it” ad campaigns.
You’ll often find that these campaigns aren’t doing much other than throwing your money away. If you want to make the most of them, you have to stay on top of your ad campaigns and the strategies you’re using.
This first section deals with how ad campaigns should operate and how to tell if yours are in a good position for new flexible bid strategies.
Before we dive into the different strategies and how to implement them, we want to set you up for success. To do that, we’re going to break down what you should be doing to put yourself in a prime position to make use of the different flexible bid strategies that are available.
The very first thing we recommend doing if you aren’t already is getting in touch with a PPC management company. If you already have one, and they’re not using flexible bid strategies, then you may want to take a look at what you’re paying for and how much you’re paying. Oftentimes, agency fees and returns may not align with your goals or the level of service may not meet up to the needs of your particular ad campaigns. You may want to consider firing your PPC agency if you notice that they’re wasting ad dollars, you’re not seeing growth or other signs that you’re throwing money away.
Once you have that settled and you’ve gotten with an agency that knows what they’re doing, the first thing you really want them to do is to perform a PPC audit. The purpose of having an agency do a PPC audit is to get a sense of where your ad campaigns are at and what is potentially going wrong. Google Ads gives you loads of valuable data, but that doesn’t necessarily tell you what to do with it.
By getting an audit done, you can find out where your ad dollars are going, how much of a return on investment (ROI) you’re getting, and what the problems are. Not only that, but you’ll actually get actionable steps you can take to make improvements on your ad campaigns to see them grow your return on ad spend (ROAS).
They say “if it ain’t broke, don’t fix it” but if it is broke, you might want to actually know how to fix it or take it to someone who can. That’s why getting with a PPC management company and getting an audit done should be your first step.
Next, we’ll discuss how to analyze your marketing objectives to make sure they line up with your business goals.
Part of knowing what’s wrong and how to fix it means understanding your goals and what you’re really trying to do with your ad campaigns. It may be that depending on the type of campaign you’re running, you may find that while you think a search campaign is best, you want a local PPC campaign, because you’re trying to drive traffic to a brick-and-mortar store.
Through Google’s advanced resources for ad campaigns, you can help to identify your goals and the type of campaigns you should be running. Then, with the help of your ad agency, you can pick the best practices for the types of goals that you have and your advertising budget.
Google’s metrics can help you figure out what campaign to run and a PPC agency can help you execute the process, including managing your bids, increasing your bids, making changes to existing campaigns starting new campaigns, and monitoring performance.
If you find that the objectives you had set aren’t right for your business, then it may be time to pull out of any existing campaigns, reevaluate, and then relaunch.
One flaw that some agencies and businesses often make is to continue to run with an existing campaign that isn’t working. Part of analyzing your marketing objectives is determining if a campaign that’s failing can be salvaged or not. There’s no point in going down with the ship if you can make it back to shore and try again later with a better boat.
Now that we’ve covered how to align your goals with your marketing strategy, it’s time to talk about how you measure success via key metrics.
Sometimes the problem isn’t even the ad campaign itself; it’s the data you’re using to drive the ad campaign. Realistically, if you’re using an ad agency, they should be helping you do this. If you don’t really know what you want out of your ad campaigns, it can be tricky to manage.
If for instance, you’re in the eCommerce space, but when running ads, you’re not looking at the time of day when consumers are more likely to shop and complete a purchase (we’re not talking about those 2 AM window shoppers who click ad to cart and never buy anything) then you’re likely running ads at the wrong time and not targeting the proper audience.
Additionally, the type of ad and the platform you run them on can make a major difference, too. Demographics change based on the platform the ads are seen on and the likelihood of conversion is tied to that as well.
For example, managing Facebook ads is entirely different from managing your Google search ads. Your audience changes based on the types of ads you run and not knowing who is doing what will lead to wasted ad dollars. From your Google Ads account, you can see all the data you could ever need to figure out who’s logging on, where they’re seeing your ads, when they’re most likely to click them, and when they actually follow through and convert.
If your ad timing or methods aren’t meshing with the majority of your traffic, then it’s a safe bet that you’re wasting your money.
It’s also important to note that these metrics aren’t static values that you can keep running with forever once you know them. Marketing is ever-moving, ever-changing and you have to put in the work to keep up. That’s why we recommend having a marketing agency do the work, but making sure that it’s one that has your goals in mind and is willing to stay on top of the key metrics and the space you’re in to keep your ads performing their best.
That’s why we’ve written this guide to flexible bid strategy in the first place. There are some experts and businesses that still believe that once you’ve locked in a bid strategy that works, you’re good to go. That’s not how ad campaigns or marketing in general operate. What works today may stop working tomorrow. Flexible bid strategy are designed to be just that, flexible.
The next section covers what automated or Manual bidding actually is and how it works. We know some readers have a good grasp of the concept, but for those that don’t, this is key information before implementing a flexible bid strategy Aims.
Just because flexible bid strategies have the word flexible in their name doesn’t mean that you can just set them and change them any way you choose at any time. The better you understand automated bidding, the better you can make use of the powerful tool that it is.
All automated bidding strategies work off of parameters that you set. This means that if it doesn’t work, it’s likely tied back to something you told the program to do. With enough input and the right configurations, automated or different Flexible bidding strategies can work like magic for your ad campaign, routinely scoring you the optimal converting ad space you need to drive loads of high converting traffic to your site.
That’s why we said that it’s not about a “set it and forget it mentality.” You have to constantly monitor your Flexible bid strategies and adjust them to meet your needs as they change. As your business grows, your audience grows and changes with it. To think of it logically, think about ads that are run for products, consider what happens if new products are added to an existing line, the target audience may change and grow with the product line. That means your existing ad campaigns need to adjust too.
Flexible bid strategies allow you to move and adjust parameters on the fly. The different strategies also allow you to account for different metrics and adjust your return expectations if your audience and traffic volume change. If you have more traffic but few conversions, you can adjust your ad strategy to maximize conversions for the increased traffic flow.
The upcoming section deals with flexible bid strategies in practice and how to properly implement them based on your needs. We included some key pointers that apply to each strategy and how best to use them.
All your bidding strategies can be managed through your Google Ads account dashboard. From the dashboard, you can see all of the different ad strategies that you have available and can create and modify them as you see fit.
Among your choices, there are 6 flexible bid strategies that allow Google to automate your bidding process while giving you the control you need to adjust your bids if something isn’t working or your market changes.
This is one of the standard Google ad campaign strategies and is used when you want your bids to drive traffic over all else. You can control spending by setting a maximum bid amount and a maximum daily ad spend amount. This does not factor in conversion rates or other factors. It will target based on your set keywords, and the bidding will moderate within your set/target spend amount so that you don’t go over budget.
This strategy is best implemented when your main goal is just to get more people to see your site over all else. As we said, this focuses on clicks and not conversions, but sometimes click volume can relate to conversion and brand recognition. The ability to set and monitor spending lets you have more control over ad spend if you’re on a tight budget, or if you’re experimenting with a new ad campaign and want to see what type of results you can get without breaking the bank.
You can, of course, implement this strategy without setting daily spending limits/target spend amount, but this can burn through your ad spend budget. Our best implementation advice is to use this strategy when you need maximum site traffic without blowing your ad budget.
Targeted automated flexible bid strategies are great for when you want to win auctions that offer a certain value for the ad dollars you spend. In the case of this strategy, you can set a percentage value for what type of return you want on every ad dollar that is spent, and Google will automatically adjust bid amounts and auction preferences based on available data.
There are a few caveats to this strategy. Target ROAS strategies are built to get you the most return they can; this means that they will only target auctions based on the available data and are likely to generate the set return based on the available data. This also means that in most cases, they will spend whatever is calculated to be necessary to win auctions. This can be a problem if you don’t set the values for your maximum daily ad spend and the maximum cost per click.
Even with high returns, you can find yourself spending more per click than you end up actually converting. For example, say you pay $15 to get 3 new customers, sounds great right? But then those customers come into your store and only spend $3 each. You’ve effectively spent more for customers than you gain by acquiring them. ROAS strategies aren’t perfect, so you’re working partly on data and partly on guesswork.
The second issue is that if your ROAS is set too high, you may find that the bidding is too selective and you don’t wind up winning very many auctions as a result, meaning fewer ads overall.
If you have great metrics and lots of data built up to facilitate a solid understanding of the types of auctions to bid on, then a targeted ROAS strategy is the perfect option to ensure that your ad dollars aren’t wasted. Just make sure you set a spending maximum bid limit so you don’t outpace your budget.
This is another targeted strategy that bids based on a set value. In this case, it’s the cost per customer or cost per acquisition. This is not to be confused with a cost-per-action model that calculates costs based on clicks or other actions. A cost per acquisition targeting strategy bids on ads based on an average set by the campaign owner.
Google will adjust bids higher or lower, within a range of the target Cost Per acquisition in order to win auctions. Target cost per acquisition, You must have at least 15 conversions in the past 30 days and an average conversion rate over the last 7 days in order to implement this strategy. Beyond the base requirements, like other targeting strategies, the more data you have about past conversions and customer data you can feed into it, the better it will perform.
This strategy is ideally implemented when you’re interested in achieving valuable conversions while controlling the cost. This type of targeting strategy has more control than a ROAS strategy as the bidding can fluctuate within a set range without spending too high or bidding on too few auctions.
This strategy is an evolved form of the standard cost per click model. It takes the standard cost per click structure and automatically adjusts the bidding up or down within a set range to win auctions that maximize conversions.
A standard CPC campaign bids on auctions at or under a certain cost per click without regard for other factors. This is done to control spending. Enhanced CPC gives the same measure of control while accounting for conversion rates. This means that you can control cost per click spending while still getting the benefits of higher conversion rates.
If you’re trying to control spending and need to reign in CPC, but still want ads that convert, this is a valuable strategy.
This strategy is used when you want your ads to rank higher than competitors in the same space. The automated bidding algorithm will adjust or increase your bid to beat out a competitor to either appear higher up on the SERP or to appear more frequently than a competitor.
The strategy is based on estimates and attempts to win auctions over competitors so that when ads are displayed yours show up first or more frequently. The issue with this strategy is that it does not actually raise your ad rank, the spending is not as easy to monitor, and there are no guarantees that you will always outrank your competitors as the results are estimates based on available data.
This is a useful strategy when you have a competitive market and are trying to gain some market share over others. Be mindful of your spending and you can make some ground in the market by manipulating ad placement to your advantage.
The goal of the target search Page Location strategy is to get your ad either on the top of the page or somewhere on page one of the SERP. Marketers know how valuable SERP placement is, especially on page one.
A target search Page Location strategy cannot guarantee that you will end up on the top of a page or that you will land on page one of the SERP. Each individual auction is different and based on the number of competitors and your quality score, your placement will change with these factors and the result of the auction.
While the Target search Page Location strategy isn’t bulletproof, Target search Page Location are the best option when you’re trying to maximize visibility over all else. It can help you appear on page one or on the top of pages and at the very least ensures that people will see your ads some of the time.
So, there we are, the 6 flexible bid strategies and how best to use them to improve your business. Hopefully, we’ve given you the advice and strategies you need to use each of these strategies to the best of their potential. Whether you’re trying to control spending, improve exposure, beat your competitors, or maximize conversions, one of these flexible bid strategies will work for you.
As long as you remember to set your parameters and monitor your bids, these options offer more control and more choice than typical bid strategies and will improve your odds of success. Remember, PPC isn’t something you can set on autopilot. Do your research, keep tabs, and get help from a PPC agency to maximize your marketing effectiveness.
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The keyword jockey era is officially over. For years, PPC agencies were basically just click machines. You gave them a budget, they bid on keywords, and you got traffic. But that model is fading out. Platforms like Google Ads now handle bidding automatically, and anyone can buy clicks. What separates winners from losers today isn’t the company that spends more – it’s the ones who turn clicks into paying customers.
PPC ads are still a legitimate way to generate cheap traffic but the end goal is ultimately conversions. Until recently, many PPC agencies have only focused on generating traffic without focusing on customizing strategies to produce profitable outcomes. This requires more than just selecting keywords. It requires testing ad creatives, fine-tuning landing pages, and ruthlessly optimizing funnels.
If you’re working with a PPC agency that only talks about CPC while ignoring conversion rates and lifetime customer value (LTV), it’s time to upgrade to an agency that focuses on results measurable in dollars.
Ad platforms like Google Ads and Meta have made manual bidding almost obsolete. Their algorithms now choose how to get you the best conversion value, not just the cheapest click. That means the old “bid manager” agency model is toast.
Smart Bidding and bundled campaign types (like Performance Max) push optimization toward conversion value rather than just clicks. And that’s not a bad thing. It’s an invitation to apply your marketing budget to the things humans do best: messaging, creative strategy, and conversion rate optimization).
The algorithms do the heavy lifting now. Google’s Performance Max and Smart Bidding automatically find high-converting audiences. The system handles keyword strategy better than humans ever could. And it makes sense that these companies would invest the time and money into perfecting their systems because the better results you get, the more likely you are to keep running ads.
With the backend tech handling bidding, your agency’s edge comes from improving elements outside of the algorithm, like your ads and landing pages. The best PPC agencies no longer promise a lower CPC – they promise results.
That’s the key shift here. Automation didn’t eliminate the need for human marketers, no matter what the fear headlines say. It just readjusted the roles between humans and machines.
The agencies that survive this shift will be the ones who stop fighting automation and start building it into their workflows. Rather than wasting time micromanaging bids, cutting-edge agencies are using those hours to test headlines, improve page experience, and analyze conversion data to find out what’s really working.
Automation can never tell you why people click, bounce, or buy. That’s where humans are and always will be needed. When you understand your customer’s motivation better than the competition, you can write better ad copy and design better landing pages.
At the end of the day, automation leveled the playing field for media buying. What was once a technical advantage is now table stakes. Anyone can run their own ads. The agencies leading this new PPC era are competing on conversions, not the simple ability to run ads.
In the old days, you could buy the right keyword and call it a day. That isn’t how it works anymore. Two ads that target the same keyword can perform completely differently based on how they look, sound, and feel. Your ad creatives drive results when they’re optimized and waste your ad spend when they’re not.
Although all elements are important, the majority of an ad’s performance comes from creative quality, not targeting or bids. The best bidding strategy and perfect keyword targeting won’t get people to click on an ad that isn’t enticing.
The best PPC agencies continually test images, headlines, and even video styles to find out what converts best. That’s where the most notable performance gains come from. At the end of the day, keywords get you visibility but good creatives get you customers.
This shift continues to be confirmed over and over. Reports have confirmed that creative quality accounts for 49%-70% of an ad’s success, which outweighs media placement or targeting. In other words, creative isn’t just part of the equation. It’s the final factor.
The top performing brands run hundreds of ad variants every month. They’re not guessing. They’re structuring creative experiments and the winning ads are often the ones that break traditional marketing rules. These are the ads that use raw, authentic imagery, short unpolished videos, or headlines that sound like something a real customer would say. Regardless of what you think should work, constant testing uncovers what actually triggers action.
When your landing page converts better, every click becomes more valuable. Improving your conversion rate by even a few percentage points can provide better results than just a few months of ad optimization. And where landing page optimization is concerned, it’s not always about optimizing the offer (although that’s crucial). Sometimes small things make a massive, measurable difference.
For example, page load time is critical. Walmart found that for every 1-second improvement in load time, conversions increased by around 2%. And that’s not an anomaly. Plenty of businesses achieve similar increases (and even higher) just by optimizing the time it takes their landing pages to load.
Other small adjustments can have a profound impact, like adding social proof near your CTA, reducing the number of form fields, and clarifying your headlines.
When optimizing a landing page, design and clarity matter just as much as speed. Visitors make up their minds within seconds. If your pages are currently cluttered, switching to clean visuals, a clear CTA, and a simple layout can generate more conversions from existing traffic without spending another dollar on ads.
That’s the secret to all of this. Conversion rate optimization multiplies every dollar you already spend. If your ad campaign is driving 1,000 clicks and your conversion rate doubles from 2% to 4%, you’ve just cut your cost per acquisition in half without spending more money. This improvement comes from the one thing an algorithm can’t fix for you: the user experience after the click.
Good conversion rate optimization requires understanding the psychology behind what makes your audience hesitate and then eliminating that hesitation one element at a time. Landing page testing is similar to ad creative testing where it’s an ongoing process, not a one-time project. When you can create a seamless path from ad to action, that’s when your ad spend will perform better and it gets easier to scale.
Clicks and your CPC stats won’t tell you if you’re actually making money unless you’re also measuring profits from conversions. The best PPC agencies focus on metrics that get results measurable in dollars, like profit per visitor and customer lifetime value. Today, you won’t win the PPC game by getting cheaper clicks. You need to turn customers into repeat buyers.
This is the truth many marketers don’t get. Traffic isn’t a KPI if it doesn’t pay off in measurable dollars somewhere down the line. A campaign can drive thousands of clicks with a great CTR and still lose money if those visitors don’t convert or come back. That’s why the best PPC agencies today don’t brag about being able to get cheap traffic. They’re advertising meaningful results.
But sometimes results can’t be measured by what clicks led to a purchase. For example, a $10 click that becomes a loyal customer who spends $1,000 over time is far better than a $1 click that buys a $25 product. That’s why it’s crucial to account for profit-based metrics like customer lifetime value (LTV), return on ad spend (ROAS), and profit per visitor.
PPC success is ultimately measured by how efficiently you can turn paid traffic into long-term profits. That means understanding the customer journey past the initial click. You need to know what they’ll buy next, how often they’ll come back, and what will keep them loyal. Building strategies that account for this increase the value of every customer acquired.
The most amazing ad in the world that generates a 100% click through rate (CTR) can’t save a weak landing page. This applies to sales pages, squeeze pages, blog posts, home pages, and product pages. Wherever visitors are taken after they click on your ad needs to be just as good as your ad to convert.
On platforms like Amazon and Shopify, your product page is everything. It’s not enough to list your product at a good price. You need high-quality, detailed photos to increase buyer confidence. And it helps to use photos of real products, not mockups. Customers can tell the difference and computer-generated mockups (including AI models) reduce confidence and are a red flag for drop shipping. If you are drop shipping, it’s worth getting professional photos taken of everything you sell.
It costs more today to acquire a new customer than ever before. Even if your CPC drops one month, your overall ad costs will continue to rise long-term. The only way to win here is to make every click more profitable, and that boils down to conversion rate optimization. You can’t outspend your competitors forever. You need to out-convert them.
Digital advertising costs have been rising for years. The average customer acquisition cost (CAC) for online retailers is now between $68-$78, which is double what it was in 2013. Every year, it gets more expensive to get your ads in front of your customers. Algorithms are saturated, CPMs fluctuate unpredictably, and privacy updates (thanks, Apple) make it harder to target audiences efficiently. You can no longer buy your way to visibility.
A strong conversion strategy converts more existing traffic without needing to increase ad spend. This is exactly why the most effective PPC agencies focus on the entire funnel, not just the top.
Agencies that optimize per channel (like one for search, social, display, etc.) miss how those channels work together. Most conversions come from multiple touchpoints, but many teams only credit the final click. That can cause misguided budgets and stifle growth. Brands that use cross-channel attribution or marketing mix models see much better optimization. You need a PPC agency that will optimize for whatever will grow your business, not just what looks good on any given platform.
The agencies that win today are replacing the model that sells traffic with one that sells results. They don’t focus on vanity metrics, but rather, contribution margin, customer lifetime value, etc. They’ll help you with more than just ads. They’ll fix your sales page content, pricing issues, and even your page layouts because they know ads perform best with great landing pages. The new PPC agencies are full funnel growth partners, not just media buyers.
The future of PPC marketing is no longer about who can spend the most or manually tweak their bids the fastest. It’s about whoever can understand the customer journey and turn traffic into profit. The next generation of PPC agencies don’t sell clicks. That’s the old model. Instead, they sell you outcomes. And that’s exactly what every brand needs to thrive.
The age of “set it and forget it” PPC is over. Automation has leveled the playing field and brands chasing cheap clicks will be left behind. Winners understand that profit comes from performance beyond the ad and requires a landing page that builds trust and converts.
If your agency or in-house team is still talking about CPCs rather than profit, it’s time to upgrade your strategy. At PPC.co, we build campaigns engineered for outcomes over clicks. We optimize for conversions, revenue, and long-term customer value, and turn your ad spend into measurable business growth. Reach out today to learn how our team can transform your PPC performance into real profit.
Pay-per-click (PPC) ads can generate a steady stream of guests for anyone in the hospitality industry, whether you run a hotel, motel, hostel, vacation rental, or an Airbnb. In terms of marketing strategies, PPC ads convert 50% better than SEO and it’s easier to measure than results from organic search.
But a successful ad campaign isn’t just a matter of getting ads in front of people who are looking to book right now. You can also use PPC ads to find people who are just starting to think about their getaway and those who are comparing options. An effective strategy will reach a variety of people to get bookings now, fill future pipelines, and get repeat guests.
If you’re in the hospitality industry, here’s how paid advertising can help you drive more revenue.
To run a successful PPC campaign you need to understand the guest journey. Different people are doing different things at different times. For example, some people are researching destinations and others are comparing lodging, all while another group of people are ready to book. If you serve all these people the same ads, you won’t get the best results.
1. Define your funnel stages
There are four main stages to a hospitality funnel: awareness, consideration, conversion, and loyalty. Reaching leads at each stage requires different messaging and targeting. That’s where audience segmentation comes in.
2. Segment your audience by intent
Since each lead needs to be given a different message, it’s crucial to segment them by intent first. For example, the dreamers are people who search for “things to do in X city,” “best beach getaway,” and “romantic weekend destinations.”
The comparers search for “hotel vs. motel in X city,” “4-star stays in X city,” and “Airbnb vs. boutique hotel.”
The bookers search for a specific brand + location + dates.
Each audience segment should be served different ad copy, different offers, and of course – different landing pages.
3. Measure results according to stage
Finally, you need to measure results in several ways, like impressions, click-throughs, content engagement, and email signups. This will give you the bigger picture regarding how your ads are working (or not). For example, to measure the conversion stage, look at bookings, CPA, and revenue per booking. For the loyalty stage, look for repeat stays or referral leads.
Once you know how you’ll segment your audience and track the results, you can allocate your budget smartly. Otherwise, you risk overspending on high-intent leads and ignoring the long-term value of leads in earlier stages of the journey.
If you only bid on keyword phrases like “hotel room booking tonight,” you’ll miss all the people researching and thinking about their vacation. These people can convert, too, even if it doesn’t happen in the moment. They’re worth pursuing. You can capture their email, get them to like your social media pages, and you can also use remarketing to serve them additional ads.
The following are the general types of keywords you want to focus on:
· Broad/discovery keywords. These keywords will reach people in the awareness stage. Phrases like, “Best beaches in [location],” “Top things to do in [location],” and “Travel inspiration [country].” When you use broad modifiers (like “top,” “best,” “where to stay”) you’ll attract people in the research stage.
· Middle-funnel comparative keywords. These are phrases like, “Boutique hotel vs. Airbnb in [location],” “Hotel deals vs. motel,” and “Hotel amenities comparison.” With phrases like these, people are narrowing down their choices. The right PPC campaign can help them pick your business.
· Branded and high-intent booking keywords. These keywords reach people further down the funnel. Phrases like, “[Your hotel name] rooms,” “Hotel in [location] near [landmark],” and “cheap hotel [location][dates].” These phrases typically provide the highest conversion rates but can be competitive, so they may cost more.
· Negative keywords. To prevent wasted ad spend on irrelevant clicks, you can add certain keywords to your negative keyword list. This ensures your ads won’t show up when people search for these terms. Common negative keywords used in the hospitality industry include, “Free stay” and “Jobs at [hotel].”
Since most hotels and motels stick with keywords that target people ready to book, you can expand your reach by running ads for people in other stages. Just make sure you have a system in place to nurture your leads so they don’t go cold.
What you say matters just as much as when you say it. Copy that works for someone researching won’t work for someone ready to book with you. Every part of your ad needs to match intent, including the imagery, tone, copy, and offers. Here’s how to reach each stage:
· Awareness stage ads. At this stage, people will respond to emotional and inspirational copy. Phrases like, “Discover tranquil stays in the mountains,” or “Unwind by the sea.” Use imagery to provoke desire. Beautiful views and relaxing room setups work like a charm.
· Consideration stage ads. These people need more information, so hit ‘em with your amenities (Wi-Fi, breakfast), comparisons, reviews, ratings, and testimonials. Show them visuals of your accommodations and the local area.
· Booking/conversion stage ads. Urgency works best here. Phrases that get people to click to book now, like “Limited rooms available,” and “Book now and save.”
· Loyalty stage ads. Guests who have stayed with you before, even just once, are more cost-effective to convert again compared to chasing down new customers. Create some ads for these people by highlighting perks, upgrades, and exclusive deals they can’t get through other places. For example, you can use lines like:
“Book direct for free late checkout,” “Exclusive returning guest discount,” or “VIP upgrade on your next stay.” It also helps to use personalized copy like, “Welcome back to [your hotel name].” along with imagery of your best amenities.
Loyalty ads drive repeat bookings and increase lifetime value by bringing people back.
· Remarketing and nurturing prospects who got away. In addition to targeting people in all funnel stages, you want to bring people back who clicked but never booked or signed up for your email list. Run retargeting ads to show them what they looked at and offer them incentives or discounts. This is a great time to leverage social proof.
By matching your ad content to meet potential leads where they are in their journey, your ads will be more relevant and you’ll get more conversions.
Having a great ad doesn’t necessarily mean it will drive conversions. If your landing page is confusing or the booking process is clunky, you’ll lose people. That’s why landing page optimization is often where people see the biggest gains.
As a foundation, create a specific landing page for each target audience. You need a dedicated landing page for ads that target each funnel stage. Landing pages should be simple and clear and should be free from all distractions (like links and menus) that invite a user to click away. You want one offer and one call to action.
Social proof is critical in the hospitality industry. Show guest reviews from Tripadvisor, Google, Trustpilot, etc. It also helps to show photos of real guests enjoying their stay (with their permission). Showcasing reviews will reduce anxiety and hesitation, especially for people comparing you with other options.
If your landing pages show pricing, make sure you’re up front about all fees. Be clear about what’s included, like tax, breakfast, and service fees. People hate hidden fees. If a guest’s experience doesn’t match the impression they get from the page where they booked, they’ll probably leave a bad review.
Talk to your website developer and have them trigger a follow-up email that goes out to people who start filling out a booking form but stop. The email should show them what they left behind and you can sweeten the deal by offering a small discount or other incentive.
Having a smooth flow after a person clicks on your ad can help you convert far more prospects. Everything you can do to reduce friction and increase trust compounds.
To get conversions, your bidding strategy and budget need to align with a variety of factors, including funnel stage and seasonality.
· Increase bids for high-intent keywords, use moderate bids for middle-funnel ads, and go lower for awareness and discovery.
· Watch for online travel agents (OTAs) and large hotel chains that bid on your property’s name or similar keywords. If they undercut you in rate or bid too aggressively, you could end up with arbitrarily inflated costs per click. Research data shows this can cost around 47% more per click.
· Adjust your bids and budget during travel seasons, events, and holidays. During off-peak seasons you may want to stick with pushing awareness.
· Allocate your budget proportionately across all funnel stages.
· Use Google’s automated bidding tool for the conversion stage, but use manual methods for the consideration and awareness stage.
The right bidding strategy will ensure you don’t overspend for low-intent clicks or underinvest in more profitable funnel stages.
PPC is more than search. When you use different channels and ad formats you’ll reach people in a variety of places.
· Search ads (Google, Bing). Search ads capture high-intent demand users. They’re great for the conversion and compare phases and can make use of extensions like call, location, and reviews.
· Display and discovery/native ads. Display ads are excellent for the awareness stage. They reach people browsing travel blogs and using apps. With these ads, visuals are everything.
· Social media ads. Platforms like Facebook, Instagram, YouTube, and TikTok are great for the awareness and consideration stages. They’re especially powerful for remarketing.
· Video ads. Short-form videos can stir emotion, show off ambiance, and be used to create a mini virtual tour. These ads are great for top and middle funnel prospects.
· Email ads. If you’re using email marketing, offer loyalty deals and off-peak discounts.
Paid search on social media converts better in hospitality than it does in other industries.
Location matters in hospitality. Geotargeting can significantly improve your conversions and reduce wasted ad spend. You can use radius bids and location extensions to target people looking for accommodations within a certain radius.
It pays to bid higher for people in feeder markets and origin cities during the holidays. You can also target departure cities for Arbnbs if that’s relevant to you.
In your ad copy, include local cues like “Only 30 mins from downtown,” and “15 minutes from airport. If you know your audience well, include the origin city (“Fly in from Seattle & Stay with us just outside Olympia”).
When offered by the ad platform, use local extensions to note your address, phone number, and any other elements offered. This will generate more bookings from mobile users.
Most people who click your ads or visit your website won’t book right away. Retargeting will help convert these “warm but not ready” leads into guests eventually.
When you target people who visited your site without converting, show them ads with refreshed offers like a free breakfast or an upgraded view. Visual reminders will help bring them back.
Show the specific rooms and properties to the prospect so the ad feels personalized. Use tools like Google dynamic remarketing and Facebook Product Ads.
For guests who did convert, show them additional special offers and upgrades. Keeping them in your funnel will make future conversions easier.
It’s crucial to know when to pull back, push forward, test more, or scale.
· Define clear ROI goals. Know your target Cost-Per-Acquisition (CPA), Return on Ad Spend (ROAS), and guest Lifetime Value (LTV). If your ad spend yields bookings but loses money, it’s not working.
· Perform weekly and monthly audits. Refine keywords, ad creatives, and keep testing.
· Scale what works. Once you have a campaign producing consistent returns, increase the budget there while watching for diminishing returns.
· Adjust your offers and pricing. If conversion rates drop or your CPCs rise, start offering special packages like early-bird deals and loyalty perks.
The average travel and hospitality conversion rate for search is 3.55% so if you’re under that, there’s room for improvement. If you’re over that, scale carefully.
If you’re ready to transform your PPC campaign into a reliable machine that fills your rooms and builds a solid pipeline for the future, we can help. At PPC.co, we specialize in creating full funnel PPC strategies for hotels, motels, and Airbnbs that convert into bookings, repeat guests, and long-term loyalty. Contact us today and let’s craft a PPC strategy that drives bookings and turns first-time guests into lifelong customers.
