As a business owner, you must know the importance of calculate cost/lead cost generation. It is a highly efficient way to generate new consumers, increase brand awareness and ultimately, increase your revenue.
Lead generation is one of the many ways of digital advertising/online advertising pricing model. There display advertising has been a steady growth in the amount of money spent by marketers on it, and this figure is expected to reach US$3.2 billion by late 2023.
Cost-per-lead (CPL) is a metric that businesses use to gauge their lead generation efficiency. It indicates how much a brand spends on its marketing efforts to attract a single lead.
However, not every lead has the potential to be a customer, and you have to qualify them to avoid wastage of time, marketing efforts, marketing team, and money.
Read ahead to see the importance of Cost per lead (CPL) and how you can calculate the amount you are willing and afford to ad spend on a customer.
It might seem more straightforward to choose a budget to ad spend on your quality leads instead of coming up with a strategy to select the best Cost per lead (CPL). While you can certainly do that, a target cost per lead (CPL) derived randomly will end up giving you unexpected results.
If you’re looking for tangible results, you don’t want to do that. It is essential to align the business goals you want to achieve with a target Cost per lead (CPL) as they differ from one to another, and a set percentage won’t be of any good. For instance, a profit-maximizing goal and doubling the annual revenue goal requires separate Cost per lead (CPL).
By being aware of your goals, you can decide how much you want to spend on them, according to their relevance and importance. It makes it easy to come up with various marketing strategies and carefully allot its budget.
The target Cost per lead (CPL) influences several marketing decisions, making it essential to choose it wisely and avoid wrong optimizations.
To calculate an optimal Cost per lead (CPL), you have to understand your businesses’ needs. Set the record straight with your goals and then proceed.
Of course, you want to target the right leads and spend money on getting beneficial outcomes, but before that, it is important to look at your marketing budget to check if the cost to acquire a customer falls in that range. To determine this cost, calculate a new customer’s average lifetime value.
Customer Lifetime Value predicts how much monetary benefit your new customer can provide your business with. While companies involving ecommerce don’t see customers returning, things get complicated if your business relies on local lead generation. Here customers can subscribe to services like Netflix or continually hire you for your services. Your CLV is based on all of these factors.
For instance, if a customer pays $19.99 every month for three years, that customer isn’t worth the same amount because that is just the money you get initially. In fact, they are actually worth $59.97, making it worthwhile to spend more than $19.99 to add a customer. Of course, you will lose some money initially, but the profits will be worth it as your relationship progresses.
Even though there are various methods to calculate the average CLV, here’s one of the easiest way to do so is:
Mean monthly revenue of a customer/churn rate = CLV
Let’s apply this lead formula to a practical example. Assume your company is a business widgets supplier with monthly delivery subscription models that other firms can also take advantage of.
In this case, use your company’s mean monthly revenue and divide that number by your monthly mean number of customers. For example, your monthly average revenue from a customer is $70 if 100 customers give $7,000 monthly.
To determine the churn rate, use the data for a specific month by subtracting the repeat customers from the whole number in the same month. Divide this value by the entire customer base of that month. For example, if you get 100 customers in a month and 90 are recurring customers, you get a churn rate of 0.1 or 10%.
Using these values, you can get the CLV with the help of the formula. For this example, the CLV is simply $700 ($70 / 0.1).
After figuring out your CLV, find out the actual profit margin. You have to calculate the cost to look after the new customer you get, for the entire time they’ll do business with you.
For instance, if the cost to take care of an existing customer’s requirements is $7 monthly for spending approximately ten months with you, it will provide fulfillment costs of $70.
Additionally, you have to consider more fixed costs of your business and divide those by the average monthly customer number. For instance, considering the same example, if rent, utilities, salaries, etc., amount to $5,000 monthly, that turns out to be $50 per customer monthly.
To calculate the mean profit per customer, a customer’s fixed and fulfillment costs can be used as in the equation below.
CLV – (Mean monthly costs of a customer / churn rate) = Profit of a customer
In this hypothetical example, the mean CLV was $700, and it costs $7/month to look after a customer for the business to proceed. For a customer, the monthly total average cost turns out to be $57. For a customer’s lifetime, this amounts to $570 ($57 / 0.1).
Subtract this value from the average CLV to get a profit of $130 ($700 – $570).
After calculating the amount, you can spend to convert a lead into a customer, work backward and figure out the cost you can bear to achieve this.
In an ideal world, we could consider the possibility of finding new customers out of all the leads, but those who have chased leads know how hard that can be. Use the following formula to calculate the amount you can spend on every new leads:
(Monthly sales closed / Monthly leads) * Profit of a customer = Maximum CPL
In the hypothetical scenario above, if you get 250 leads every month and close 50 out of those, you can spend $26 on every lead ($130 * (50 / 250)). If you spend more, you’ll lose money on each customer.
In addition, running and tracking metrics on a remarketing campaign means bounced traffic may not yet be a complete loss to you.
Even though you know your budget for a customer, it doesn’t solve the mystery of how much your target cost per Lead (CPL) should be, which ultimately comes down to your business goals.
Understand what your ultimate goal is. Is it to make tremendous amounts of money or reel in potential investors by showing you can get customers? The target cost per lead (CPL) for both cases will be different because you should be prepared to have some loss initially in the former case so you can build a solid customer base. Here, you will have a profit margin that is lower than the target CPL.
Of course, this is not a recommended business practice, but it is a clear indication of the importance of using the optimal Cost per lead (CPL) according to your goals.
Now that we have figured out how much you can and are willing to spend on your target cost-per-lead, let’s get to an essential part of this process: all the customers are not worth the exact cost.
Using the average CLV to choose a target Cost per lead (CPL) is a great approach, but what happens when you find more valuable customers to your brand? In this case, you have to assess what the right Cost per lead (CPL) will be according to the different customer types.
Let’s look at the ACME Widgets case because they sell the best widgets, and their average CLV is a whopping $24,000!
If you use the above hypothetical scenario calculations with the $24,000 mean LTV, a high acquisition cost per lead will be affordable for you.
However, it helps to know what types of buyers you have. In the case of ACME, there are three critical types of buyer personas, including Widgets Classic, Widgets Pro, and Widgets Infinity, with average LTVs of $1,750, $72,000, and $1.59 million, respectively.
These buyers with different LTVs enable you to spend differently on them. You can spend much more on Widgets Infinity leads than Widgets Classic on any day.
Not only this, your entire marketing campaigns/ad campaign varies with the different types, which you work on when you decide the optimal Cost per lead (CPL).
Compartmentalizing leads makes things simpler and enables you to spend wisely than choose some strict acquisition cost. For instance, Classic, Pro, and Infinity’s acquisition costs are $1k, $12k, and $202k, respectively.
These different buyer personas help you understand the amount needed in turning a lead into a customer. It will allow you to be more strategic in your approach towards the right Cost per lead (CPL).
For instance, an Infinity customer may require a target Cost per lead (CPL) Compaigns that is 80 times more than that of a Classic customer, but the higher cost shouldn’t budge you too much as Infinity would be a lot more profitable in the long-term.
If ACME Widgets would’ve stuck to an average figure to spend on every new lead, they probably would’ve closed most of the marketing channels and google ads that got them Infinity leads which would be detrimental to their business. Marketing channels are the most important thing!
For effective marketing campaigns that include a lead generation strategy, you have to invest time, cost-effectiveness, money, and effort to get valuable results.
Picking the right target cost-per-lead requires accurate thought and calculations so you can focus on the customers appropriately and optimize the right aspects of your paid marketing plan. This is particularly true if you’re manually doing the work and not automating your bidding on keywords in PPC. One of the most important things to recognize in this entire process is your business goals to identify the optimal Cost per lead (CPL) that your marketing campaigns/lead generation campaigns requires. Additionally, you have to consider your customer base to make the right decision.
Know the search engine optimization leads you want to focus on because not all of them are the same. Once you have this idea, it’ll be easy for you to make an informed decision rather than picking random figures and wasting your time and money!
Engage our PPC management services today and find out how we can help you dial-in your cost-per-lead!
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Most marketers love Google Ads.
We're no exception.
But we totally understand that businesses in certain industries sometimes have a deep resentment of Google Ads and their restrictive policies.
Google's policies for advertising are generally intuitive and straightforward, but for certain regulated and sensitive categories, the standards are much higher and less clear. Pharmaceutical companies, gambling websites, political campaigns, and other industries often struggle to get their ads approved consistently.
In fact, if you don't know what you're getting into, trying to advertise as a business in one of these categories can be a recipe for disaster.
How are you supposed to use Google Ads effectively if you belong to one of these regulated or sensitive categories?
Sensitive and regulated categories in PPC advertising face a number of challenges, including:
· Stricter guidelines. Most PPC advertisers are familiar and comfortable with basic Google Ads guidelines. But if you belong to a regulated or sensitive category, you'll have far more guidelines and more nuanced guidelines to deal with.
· Higher scrutiny. Google pays much closer attention to ads in regulated and sensitive categories, meaning you face closer scrutiny when your ads start circulating. Reports will be investigated quicker and much more strictly, and even minor violations can work against you.
· More ad disapprovals. Similarly, ads are much more likely to get disapproved in these categories. You'll face an uphill battle as you try to get your ads circulating.
· The risk of suspensions. Businesses in these categories also face the risk of frequent, ongoing suspensions. This trend is also worsening; in fact, in 2023, Google Ads suspended more than 12.7 million advertiser accounts – doubling their actions over the previous year.
This makes it much more difficult to advertise effectively and secure a positive return on investment (ROI). Additionally, failing to adhere to Google’s advertising policies can hurt your company's reputation and compromise your long-term potential for success.
The most important thing you can do to improve your results in a regulated or sensitive category is to plan for a sustainable, long-term strategy. Every year, thousands of business owners in these categories attempt to fool Google, find clever ways around its policies, and devise techniques that allow them to cheat the system.
These approaches can usually work temporarily. You can cheat your way into the listings and generate some traffic to your landing page.
But inevitably, these techniques fail, and they can ultimately get you blacklisted.
You're much better off taking the slow, steady approach, following the rules even if it means compromising your advertising effectiveness in the short term. Think about the long-term consequences and possibilities of each decision you make.
There is some good news here.
Google isn’t shy about publishing its advertising policies.
If you're willing to do the reading and research, you can thoroughly understand what Google expects from regulated and sensitive categories like yours – and you can easily adhere to the guidelines.
Well, maybe not “easily,” but reliably.
Generally, Google splits content into two types:
· Restricted content. Restricted content is sensitive content that is subject to more regulations. You must precisely comply with requirements for copy, images, website content, and more if you want to remain in circulation.
· Prohibited content. Prohibited content is totally disallowed. You cannot include it without facing significant consequences.
Unfortunately, we can't give you a big list of all the rules you need to follow, as the rules are different for various industries. Some of the most popular industries and categories that face steeper restrictions include:
· Pharmaceuticals and healthcare products
· Weapons and explosives
· Financial services (including cryptocurrencies)
· Gambling/games of chance
· Alcohol, tobacco, and similar products
· Political ads
· Adult content and services
While there are certainly commonalities between regulations across these categories, each category has its own unique blend of restrictions and rules to learn. For example, pharmaceutical businesses require formal certification from Google and are only allowed in some countries. In the financial services industry, you'll likely need a specific license, and you'll need to provide adequate disclosures for your products and services.
The more intimately you know these rules and regulations and how they apply to your industry, the more likely you'll be able to advertise successfully. Don't advertise until you're sure you understand all applicable Google Ads policies.
One other important note here: you need to stay updated.
Google isn't stagnant, and its advertising policies are constantly in flux. Accordingly, you need to stay abreast of recent changes and update your ad approaches in line with them.
The easiest way to do this is to subscribe to Google Ads policy updates, but you should also regularly engage in Google Ads forums. If you're lucky enough to have a representative, maintain open and transparent communication with them and stay in touch regularly; they can be a massive benefit for businesses in regulated and sensitive categories.
The more research you do, the better. You need to thoroughly understand your advertising landscape before you try to thread this needle.
· Google Ads policies. Obviously, read and understand Google Ads policies as they relate to your industry. We mostly covered this in the previous section, but it's part of the research you need to do.
· Licensing and certification requirements. Even if it's not specifically required by Google, it's a good idea to get any appropriate licenses or certifications. It's a mark of authority and trustworthiness that might save you if any of your ads are reviewed for potential policy violations.
· Laws and regulations. Similarly, violating any laws and regulations in the country where you're advertising could be grounds for ad removal or account suspension, even if those violations aren't specifically listed in Google Ads policies. Always ensure legal compliance before advertising with Google.
· Competitor advertising. It's also a good idea to research your competitors. It's very likely that businesses similar to yours, in the same category, are already advertising successfully. Look at what they're doing. How are they phrasing things? Which disclosures are they including? Do you notice anything missing? You can learn a lot simply by studying previously successful ads.
· Market research. The success of your Google Ads largely depends on your ability to successfully target and appeal to your demographics. If you're properly informative and persuasive, with relevant messaging to the people you're reaching, you're much less likely to face reports, removals, and suspensions. Accordingly, you need to do a deep dive into market research so you better understand your target demographics and can appeal to them with relevant content. If you don't have buyer personas, develop them. If you don't know what your target audience is struggling with or what they want to, pause your ads until you figure it out. There are no shortcuts here, so do a deep dive into your market research if you want a reasonable chance to succeed.
When creating and preparing new ads, make sure everything is compliant, including your copy, your images, and any of your website content.
Remember that the rules and restrictions vary by industry, but these are some general rules that can help you get started:
· Stick to the facts. Don't exaggerate. Don't embellish. Certainly don't lie. It's important to stick to the facts as closely as possible, even if it makes your ad a bit stoic or “boring.” Purely factual advertising rarely gets removed.
· Avoid prohibited or sensitive terms. Review prohibited and sensitive terms that apply to your industry, and avoid those terms like the plague. Consider creating a list of alternatives that you can rely on instead.
· Be transparent. Be absolutely transparent with your target audience, even if you're forced to reveal things that weaken the appeal of your products and services. Offer disclosures when required, and potentially when not required if they can boost your credibility.
· Adopt a serious, professional tone. Don't play with fire. Your best course of action is to adopt a serious, professional tone across your ads. It's much less likely to be reported, and it will seem more authoritative and trustworthy.
· Eliminate sensationalism. In line with this, eliminate all forms of sensationalism. Graphic or revealing content, exaggerated claims, and other techniques designed to evoke strong emotions are probably going to work against you.
· Focus on using images for context. If you're going to include images, make sure they provide meaningful context. Advertisers sometimes select images based on how easily they grab attention or how exciting they are, but this is a surefire way to fail if you belong to a sensitive or restricted category.
· Include warnings if necessary. If there are any warnings that are relevant to your products and services, include them. More information is typically better in matters like these.
· Leverage the power of AB testing. The more relevant and effective your ads are, the more likely they are to succeed. Leverage the power of AB testing to learn more about what your audience wants to see and how to give it to them.
Don't forget about your landing pages.
These are important to Google as well.
If your landing pages deviate from Google Ads guidelines, or if they contradict what's in your ads, it could work against you.
These are some tips to get you started:
· Keep it relevant. Always make sure your landing page is completely relevant and in line with whatever is included in your ad. If users click your ad and find something unexpected, unpleasant, or otherwise jarring, Google might take action.
· Issue disclaimers and warnings. This is an opportunity to double down on disclaimers, warnings, and important disclosures. Err on the side of caution and make these prominent to show that you're in full compliance with both Google Ads policies and laws in your area.
· Make your business information accessible. Make your business information transparent and accessible. Offer your brand name and business location information, and give visitors some way to contact you, preferably via phone and email. It's a sign of trustworthiness and it can proactively resolve potential disputes.
· Be straightforward and transparent. Everything on your landing page needs to be straightforward and transparent. Follow the same rules you did for your ads, and avoid exaggerations and sensationalism.
· Double check Google Ads requirements. Always double-check Google Ads requirements when constructing your landing page. You should fulfill or comply with each item on your landing page to be safe.
You've already done significant market research, so make sure you apply it correctly. Target your audience very specifically so that your messages are only shown to people for whom they are relevant. If someone outside the scope of your target demographics sees your ads, they'll be much more likely to issue reports – and your ads will be much more likely to be removed. It's especially important to target people in the right geographic area.
There are some Black Hat techniques designed to circumvent Google Ads rules and regulations, or otherwise give you an unfair advantage in a sensitive or restricted category. These techniques typically violate Google policies and are largely considered unethical by the advertising community.
One of the most prominent examples is cloaking. Using one of several techniques, cloaking can allow you to advertise to audiences with content different from what you showed Google for approval. It's obvious why this is potentially beneficial, but it's also obvious why this is unethical.
As you might imagine, these techniques can work temporarily. They can give you a significant short-term advantage, allowing you a better strategic position and potentially more ad opportunities. However, if you use them, you could get your account suspended, or even permanently blacklisted. Even if you evade that, you could ruin your company's reputation and jeopardize your long-term results.
Do not follow these strategies. If a PPC agency recommends any such strategies to you, fire them.
They simply aren't worth it.
Navigating the world of Google Ads isn't easy.
In fact, it's stressful and incredibly difficult if your business happens to belong to one of these sensitive or restricted categories.
The good news is it's much easier to be successful when you work with a PPC advertising agency that has experience creating and managing ads for a business like yours. We're deeply acquainted with all the rules and restrictions you need to worry about, and we know how to make target demographics like yours convert.
If you’re ready to get started with a free consultation, contact us today!
When you want to use paid search marketing platforms, Google Ads often leads the list. Because of its versatility, simplicity, and popularity, it’s obvious why it’s a popular choice. But when you drop all of your PPC advertising money into one marketing strategy, you could lose some leads.
That’s why some businesses explore paid advertising marketing outside of Google, with many turning to Linkedin Ads.
Google Ads and Linkedin Ads are highly efficient ways to market your products and services to businesses and consumers. But each marketing channel has its advantages and disadvantages. Whatever you choose, make sure you discuss the matter with your web development company.
Below is a closer look at each option.
We think it’s reasonable to conclude that Google reaches a vast audience worldwide – its ad reach is a stunning 4 billion people. Google search handles about 70% of desktop searches, and many companies report that they get about 90% of their organic traffic from the search engines. Also, up to 95% of the mobile search market comes from Google.
People use Google’s search a lot, and having the ability to target search terms with specific search ads is a massive benefit of Adwords. People tend to search for very specific things in Google, so if you can customize your Google advertising for your targeted audience, you’ll receive plenty of leads.
So, we can assume that most people’s targeted audience uses Google to some degree. That’s a massive advantage for companies when they want to target an audience.
However, businesses that want to narrow down their search may have issues getting their Google ads settings right with both Google Ads. And if you blunder when segmenting your audiences, your digital ad campaign could suffer.
LinkedIn features a narrower audience – 500 million users – namely businesses and business professionals. But this more limited audience makes it the perfect place for effective B2B marketing. LinkedIn lets marketers serve online ads to decision-makers and vital audience members in several ways.
Summary: For B2B firms that want to reach decision-makers, Linkedin is a terrific advertising platforms. If your B2C company intends to increase its reach, Google Ads could be the best fit.
When you target your audience with Google Ads, you have a few options: location, affinity, technology, buyer behavior, demographics, and interactions with your app or website.
No matter how much you know about your buyer, you may struggle to avoid clicks from worthless leads that cost too much.
In some cases on Google, people may not even know what they’re looking for. You can try to advertise to your desired targeted audience on Google Ads, but it can be challenging to get to the precise people who will most likely buy what you sell.
When people sign up for LinkedIn, they usually provide many details, such as their occupation, title/job title, experience, industry, education, interests, and more. All of this information can be leveraged for great advantage when you start your marketing campaigns.
Also, LinkedIn users can join many groups, start conversations, and obtain followers. The data is priceless when you want to target a specific audience and market to them. LinkedIn also has a Matched Audience that helps advertisers match their email marketing lists and website visitors with users on LinkedIn.
Many marketing experts think that LinkedIn Ads offer more value. LinkedIn has refined targeting, and you can make your product known to them so that you can tell them about something they didn’t know existed.
Summary: For B2B and B2C companies looking for a broad audience, Google Ads has enough targeting features. But for B2B firms that want to target specific groups, LinkedIn Ads has about 100 segmentation methods for micro targeting.
When you want lead generation, Google Ads has a broader reach and is the most effective. First, you can bring in a lot of prospects to your site without breaking the bank. The audience you’re after on Google visits the search giant with the idea to find the best product or service. This makes generating leads easier.
Getting leads from LinkedIn can be more challenging. Users of the platform may sign in to read industry news or talk to group members. No matter how perfect your ad is, viewers may not be in the mood to buy anything.
That said, Linkedin has a way to target ad leads through in-site messaging, which can generate plenty of leads.
When it comes down to dollars and cents, LinkedIn Ads usually are more pricey than Google Ads. As in Google, you can select cost-per-click or cost-per-impression.
LinkedIn also features a cost-per-send for InMail advertising. Typically, you’ll pay about $5 for each click, $6 for 1,000 impressions, and .80 for each send.
With Google Ads, the average CPC is $1. But to leverage that low cost, you need to work on your audience segmentation. If you don’t your ROI may be below what you want.
Summary: Advertising budgets for each platform depends on several factors. On average, Google Ads cost less than LinkedIn Ads. If your B2B company has a tight budget, you may want to focus on a limited variety of LinkedIn ads instead of a broad range of Google Ads.
So should you advertise with Google Ads vs LinkedIn Ads? Yes!
What we mean is, it depends. The correct choice depends on your budget, product or service offered, marketing goals, and target audience. You should not assume that when you need a digital marketing campaign, Google Analytics Adwords is the only choice.
It’s critical to evaluate the market, understand who your buyer is, and make a data-driven decision about the best marketing platform to reach your well-defined goals. One type of company might do better with Google Ads, and another may find LinkedIn Ads preferable.
The great news is you don’t need to choose between the two platforms. Many businesses use both, as well as Facebook, Instagram, and others. If you have the budget, it may pay off to diversify your paid search advertising to get the best ROI.
