The world of paid search marketing is constantly changing, and one of its most important shifts has been the evolution of keyword match types. In its traditional format, there are three main match types used to target specific searches: Broad Match, Phrase Match and Exact Match. Broad Match is the least restrictive while Exact Match yields only targeted searches at minimal traffic volume.
Phrase matches keywords with more than a single term linked together within quotes. The new robust broad match type helps reduce manual effort in campaign management while still allowing for some level of customization and control over targeting choices through accompanying KPIs and segmentation filters such as device exclusions or placements like Google Display Network sites that you may veto from future campaigns.
The traditional match types of a PPC campaign, like Broad, Phrase and Exact, were becoming increasingly inefficient in their ability to reach valuable customers. This eventually gave rise to the idea of consolidating and simplifying them into a single match type–Broad Match — designed to increase targeting potential with minimal effort.
Businesses now have much better control over their ads campaigns using this flexible form of matching across different variations of keyword searches quickly bidding for top spots accordingly. Smart use of negative keywords is also key here in disallowing irrelevant queries from being bid on under this simplified approach.
The introduction of greater flexibility with broad match has greatly expanded the possibilities for targeting in PPC campaigns. By utilizing this type of match, advertisers can reach users that previously may have not been exposed to their brand—opening up a wider net and likely driving more traffic to the website.
Additionally, compared to alternative options, such as exact and phrase match keywords, which limit searchability to specific words or word orders, broad match increases coverage by leveraging patterns rather than matching one specific form of query.
To effectively optimize and control broad match campaigns, start by segmenting them into their unique keyword type to better monitor performance. Define tight negative keywords terms, such as brand names or product lines, to avoid irrelevant user searches from skewing key metrics.
Monitor search queries regularly to ensure mid-campaign optimization stays relevant and use generic language instead of concrete terms when setting up campaigns appropriately.
Always vet each suggestion triple checking for abnormal keyword behavior before committing changes in order to limit wastage from drawn impressions. Finally, leverage automated strategies and be proactive rather than reactive with bid management based upon the seasonal trends of your target audience.
Managing multiple Paid Per Click (PPC) channels simultaneously presents a number of complex challenges. Having to manage, monitor, budget and adjust for each individual channel can be incredibly time-consuming, each requiring different specialized skillsets and knowledge to ensure optimal results.
Additionally, a lack of visibility across campaigns can lead to inadequate use of funds and associated resources will go unrecognized as well as provide minimal insights into customer behavior trends among platforms. To maintain control over large-scale PPC efforts while optimizing Return on Ad Spend (ROAS), creating efficiently blended campaigns effectively is paramount.
With the overwhelming number of available digital channels, automation and AI are now being leveraged to create blended campaigns which draw on data from various platforms to maximize reach and effectiveness.
Rather than managing ads for each channel separately, merged accounts combine performance insights across different mediums in one dashboard – presenting more consolidated actionable insights. This allows marketers to understand user behaviors in a range of contexts, build richer audience segments and set better goals tuned with specific digital strategies.
Cross-platform audience insights can help drive fully blended PPC campaigns to their maximum potential. When platforms and devices are linked, data behaviors can be cross-referenced for more comprehensive education on relative target demographics and preferences.
Through the distinct joining of user data coming from assigned channels, a clear understanding about an audience’s journey across different touchpoints in the buying cycle can be quickly obtained – ultimately allowing brands to act proactively instead of reacting after responder activity.
To create a successful blended campaign, drop strategies across PPC channels should be used that involve targeting, automation and optimization. The basic structure of the campaigns should take into consideration the different goals for each channel.
Additionally, ad messaging and creative across all platforms should remain consistent for maximum impact. Campaign optimization efforts must effortlessly play off in one another to intelligently shift the budget between channels based on daily performance trends.
Looking at combined KPIs from all channels allows a clearer picture of ROI overall so necessary changes can be made in regular intervals. Finally using experiments will further push your campaign making small tweaks over time to maximize effectiveness along every step designed in the journey against established marketing objectives.
The limitations of manual optimization are becoming increasingly apparent in the world of PPC campaigns. A paid search specialist is limited by time, and manual optimizations efforts can take a lot of it.
Manual bid adjustments, targeting strategies, vast keyword research all realistically require an allocated budget per month to yield effective results and also require frequent reviews for accuracy.
Therefore, auto-applied recommendations enable PPC managers to automate far more routine tasks and thus save significant time while still ensuring successful outcomes.
The rise of Optimization Score Suggestions has revolutionized PPC campaign management, putting more decision making power into the hands of automated algorithms.
Years ago, manual optimization attempts often fell short when considering all possible guidelines and conditions. But with these score suggestions, marketers can trust a comprehensive assessment to provide accurate advice so that counter-intuitive best practices become much easier to identify.
Auto-applied recommendations can even be set up for quick implementation; saving both time and money in comparison to traditional methodologies.
The advancement of automation and AI has marked a significant shift in the way PPC campaigns are managed. One effective tool is auto-applied recommendations for efficient management.
This feature builds off existing capabilities such as bid optimization, ad creatives, automated campaigns and more to provide smarter ways of controlling campaigns without sacrificing user choice or control.
Auto-applied recommendations allows users to quickly actionable insight at a glance, thus providing an easy, intuitive experience that both cuts time and results in increased performance efficiency simultaneously.
Automation and AI changes the way digital marketers carry out campaign management. Understanding how to balance control and automation when making decisions is essential in order to achieve optimal results.
A steep learning curve still remains in terms of awareness, but many services now integrate auto-applying suggestions from optimization scores that can save time and automate portions of PPC campaigns while allowing manual entries or adjust controlled variables as needed.
Therefore, constantly monitoring for better performance opportunities should remain in focus, backed up by collaborative effort between one’s skill set and that of automated tools which allow data-driven decisions ultimately leading to improved success rates.
The ongoing impact of automation and AI in PPC campaigns is enabling marketers to take advantage of the efficiency and effectiveness afforded by leveraging AI-powered bid management.
By utilizing specific algorithms, machines are able to flawlessly sort through high volumes of data to determine important finet points such as budget allocation, timing for offers, and customer segmentation, all without requiring hours upon hours from human workers.
Automation and AI have had a considerable impact on the way that PPC campaigns are managed in recent years. Through automated ad creatives and testing, digital advertisers are able to prepare multiple versions of ads quickly and effectively without sacrificing the quality or personalization that would usually take significant amounts of time with manual processes.
AI algorithms help recommend which combinations of visuals, copy text, images, headlines and descriptions should be used together to create the most effective set of ad variations for any given campaign.
With this technology, it’s possible to not only scale large campaigns faster than ever before but also capitalize on data-driven insights more effectively — allowing improved optimization based on past performance rather than simple guesses or intuition.
The advent of Automation and AI in PPC has changed the landscape of campaign management. The use of machine learning to collect vast amounts of data for advanced audience targeting and segmenting is a major benefit for optimizing campaigns.
From an in-depth understanding of demographics, engagements histories & interests to analyzing customer reaction patters through Analytics – these insights are helping businesses develop custom audiences that will effectively engage with their ad messages and drive conversions targets.
Such advances towards better campaign operations efficiency are set to revolutionize the field, making both day-to-day management more efficient as well as opening doors to alternate strategies never before considered possible.
PPC campaigns continue to evolve on a daily basis, creating new opportunities for marketers that embrace innovation and automation. Automation and AI can have significant impacts on an organization’s success in PPC marketing efforts, from enhanced data-oriented optimization to improved targeting strategies.
By mastering the key concepts of cross-platform campaign blending, auto-applied recommendations, intelligent bid engineering, ad testing improvements with creative automation, and more sophisticated audience segmentation attributes using machine learning algorithms – organizations are able to not just keep up with the changes but thrive.
Staying ahead in the dynamic world of digital advertising means continuously tapping into the power of automation and AI across all aspects of browser-based search or app store initiatives for long term success.
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When you’re a plumber relying on a steady flow of leads to be profitable, it’s not enough to get your leads through word-of-mouth alone. That may work if you’re only a two-person team, but if you plan to grow your business, you’ll need to start marketing your services, specifically with PPC advertising.
Pay-per-click (PPC) ads are a beneficial form of advertising, but they can be a source of leads or a money pit for plumbers. When done right, PPC helps plumbing companies generate targeted leads looking for services, but poorly-crafted PPC campaigns can burn through a budget without results. The good news is with smart targeting, strategic bidding, and continual optimization, plumbers can generate qualified leads at a cost that provides a positive ROI. Here’s how pay-per-click (PPC) advertising is done for lead generation for plumbing businesses.
The biggest mistake plumbers make is targeting a broad area rather than a specific local area. Hitting your target audience by demographic and location will be critical to be most efficient in your PPC ad spend. Even when your company serves customers throughout several counties, you’ll want to create ad campaigns that target each individual city or county. If your ads are reaching people outside of your service area, you’re paying for clicks that won’t turn into paying customers.
An easy way to prevent this problem is to use location targeting inside of your PPC account to set your target location by zip codes, cities, or a custom radius around your main location. This will ensure your ads will only be seen by leads you can actually convert.
You’ll also want to explicitly exclude areas you don’t serve. For example, you might serve a whole county with the exception of a couple cities or neighborhoods because of traffic congestion or licensing issues. Make sure to add these locations as exclusions in your ad campaign settings to avoid wasting money.
The keywords that will bring you the best leads are keywords that signal high intent to purchase. This includes terms like “emergency plumber near me,” “24-hour plumber,” “toilet overflowing fix,” or “fix for busted pipe.” The people who search for these terms aren’t just casual browsers. They’re people who need a plumber immediately.
This type of expert keyword research isn't necessarily rocket science, but it's critical for your rankings in search engine results pages.
Prioritize these keywords and increase your bid to capture more of these leads.
Avoid using the kinds of keywords that will attract people who aren’t likely to hire you for plumbing services. For example, terms like “DIY toilet repair” or “how to fix (fixture)” will rarely lead to calls. People who search for these phrases are usually just looking for ways to fix their own problem, so filter them out.
When people need a plumber, they want to call and get someone out fast, especially if their basement is flooding or they’re dealing with a busted pipe in the house. Google offers call-only ads that let users tap to call you immediately from search results rather than click to visit your website, where they’d need to search for a way to contact you. This ad type alone will increase your conversions.
It’s crucial to use ad tracking tools like Google’s call forwarding or third-party platforms that track which ads generate your phone calls. Knowing what ads are driving your best leads will help you do more of what works and eliminate what doesn’t.
Since most leads will want to call you immediately, only schedule your ads to run when you’ll be available to answer the phone. If you don’t offer 24/7 emergency services and don’t answer your phone at 2 AM, don’t schedule your ads to run until the start of your business day.
Depending on your location and services, you might get more calls on weekdays or weekends. To find out your peak, check your reports to see when you’re getting the most calls and then adjust when you run your ads based on your actual performance data.
Don’t create complicated, wordy ads. Use simple, clear, and direct headlines that speak directly to the problems your leads may be dealing with. They’re going to be drawn to ads that promise to help them with real problems. For example, write headlines like “Broken water heater? Get 24/7 help,” “Clogged drains fixed fast,” and “Overflowing toilet? Get help now.”
In your ad copy, it helps to use location-specific phrases. For example, you might write “Serving Phoenix homes since 2001.” Doing this helps build trust and establishes relevancy.
For Google Ads that send visitors directly to your website, you’ll need to optimize your landing pages for conversion. The following elements are essential:
· Landing page copy that matches your ad. To create a seamless experience, don’t send leads to your home page. Send them to a landing page that matches your ad. For example, if your ad targets people with a clogged drain, ensure your landing page speaks to people with a clogged drain.
· An easy-to-find phone number. Your phone number should be readily visible on every page of your website, including all of your landing pages. The ideal place is in the top right corner of every page header.
· A click-to-call button. It’s easier for mobile leads to click to bring up your phone number in their dial pad rather than forcing them to write down a phone number they’ll need to then dial.
· A call-to-action (CTA). Leads need to be told what to do. Be direct and tell them to call you now for an estimate or to schedule a service call.
Your search ads will only bring you potential leads. Your landing pages are responsible for converting potential customers into paying customers.
To maximize your ROI without wasting money, you’ll want to set a realistic daily budget and scale it only when you know you’re ready. Most local service providers stick with a $10-$50/day budget, but it depends on the industry and your location.
Over time, you’ll find that some campaigns are working better than others. A varied performance can be caused by a variety of factors, and you’ll need to take a close look before making any changes. For example, underperforming keywords and plumbing ads that don’t get many clicks should be paused. However, if your ads are getting clicks, but limited conversions, you’ll want to tweak your landing page copy and/or your offer.
Sometimes irrelevant keyword searches will display your ads, so if you can come up with a list of keywords related to services you don’t provide, you can limit where your ads show up. For example, if you don’t offer sewer camera inspections, make “sewer camera” a negative keyword. If you don’t service septic systems, make “septic” a negative keyword. Doing this will prevent clicks from irrelevant leads.
Local Service Ads appear at the top of Google’s search results above the typical PPC text ads and organic listings. LSAs are pay-per-lead, not pay-per-click, which makes them even more profitable. With LSAs, you only pay when a lead contacts you directly through your ad, either by calling you or messaging you. This is a much safer way to manage your ad spend and generate qualified leads. It’s also an easier way to capture bottom-of-the-funnel leads who need emergency plumbing services.
To set up these ads, head over to Google’s LSA page and click “get started.” You’ll be prompted to go through the setup process, which includes confirming your business eligibility. To complete the process, you’ll need your business license, general liability insurance proof, and at least one Google Business Profile with positive reviews. The system will then ask you to choose the zip codes or cities you serve, list the types of services you provide, and set your weekly budget. Once you submit the form and pass Google’s screening process, you’ll start showing up in results for searches related to your business.
Try to get as many positive reviews on your Google Business Profile as possible since businesses with better reviews tend to rank higher with Local Service Ads. Also, keep in mind that Google tracks your response times, and the faster you reply, the better placement you’ll get. Unlike PPC ads, you can request refunds from leads that aren’t relevant, like leads requesting the wrong services or who are outside your service area.
It’s important to take advantage of these ads because it’s an easy way to get your business listed at the top of search results pages when people search for terms like “plumber near me.” It’s easier than waiting months for SEO to kick in, and it will bring you immediate leads. People will see your reviews and your Google Guaranteed badge, which will boost your credibility.
Getting your business verified by Google will give you a green checkmark next to your business name in your Local Service Ads. It tells customers that Google has personally verified your business, you’ve passed a background check, your insurance has been verified, and Google Ads will back your services with up to $2,000 in reimbursement if a customer isn’t satisfied with your services.
Getting this badge can boost your visibility and credibility, which can get you more clicks, leads, and paying customers. It will also help you rank higher in the list of LSAs.
To get this green checkmark, you need to get approved for Google LSAs. Once you’re approved for LSAs, you’ll get the “Google Guaranteed” checkmark badge automatically. Just make sure you renew your insurance policy on time, maintain a high review rating, and keep responding to leads quickly. If you don’t maintain these things, Google Ads might remove your badge.
You can’t improve what you don’t track. Track your critical metrics, including call tracking, form tracking, and chat tracking. Run regular reports and check in with your ad campaign performance on a regular basis. It will take a little bit of time to gather enough data to make informed decisions, but the sooner you catch underperforming ads, the sooner you can make necessary changes.
It’s important to split test ads to see what elements drive the most conversions. Split testing, also called A/B testing, is where you run two nearly identical ads, but with one small difference between them. The difference could be a headline, colors, an image, the main copy, or the CTA. Once you run the ads long enough, take the winning ad and change one more element to test. Repeat this process by changing just one element at a time to see which version performs better. Use Google keyword planner to help navigate this. When done correctly, your clicks should increase over time.
Getting satisfied customers to review you is crucial, and as previously discussed, it can impact how your Local Service Ads show up. Reviews can also impact how you show up in the Local Pack. The more high-quality, genuine, recent reviews you have, the more likely you are to show up in search results. You’re also more likely to get clicks.
Positive reviews act as social proof that helps customers choose which business to call. You could have the best ad copy in the world, but if your competitor has 150 five-star reviews and you only have 6 reviews from 2019, customers will choose them over you.
It’s easy to get clicks, but getting real leads from search engines– the kind that book your plumbing services – takes work. For plumbers, a strong PPC strategy can make the difference between getting steady jobs or wasting cash. By targeting high intention search terms, targeting narrow service areas, and optimizing your ads, you can create high-performing ads that deliver real results without burning through your marketing budget.
Lead generation is critical for your plumbing business, but when done without a positive return on investment, it's foolish.
Whether you’re new to PPC ads, or you’re tired of wasting money on ads that don’t generate calls, we’d love to help you get real results. Our PPC experts specialize in helping local service businesses in the plumbing industry just like yours attract high intent plumbing leads, reduce wasted ad spend, and grow predictable revenue.
Contact us now for a free evaluation for your lead generation strategies, PPC campaigns and search engine optimization services – we’d love to help.
Pay-per-click (PPC) advertising is the lifeblood of modern digital marketing, a finely tuned machine designed to separate serious advertisers from those who enjoy setting their money on fire. At its core, PPC is about buying attention—whether it’s from Google Ads, Facebook (or should we say Meta?) Ads, LinkedIn’s overpriced clicks, or whatever ad network is currently promising “unprecedented results.” The trick, of course, is making sure that the attention you’re paying for actually turns into conversions, and not just a collection of clicks that lead nowhere.
This guide is for marketers who already know the basics and are ready to squeeze every last drop of ROI from their PPC campaigns. If you’re looking for a “Beginner’s Guide to Google Ads,” this isn’t it. But if you’re tired of watching your ad spend disappear into the void and want to start running PPC like a ruthless efficiency machine, read on.
There’s nothing quite as tragic as a PPC campaign with no clear objective. Running ads without goals is like throwing darts blindfolded—sure, you might hit the board occasionally, but mostly you’re just making a mess. Before you even think about setting up a campaign, define what success looks like. Are you driving leads? Pushing e-commerce sales? Increasing brand awareness (ugh, we’ll get to why that’s usually a waste of money later)? If your goal is just “more clicks,” congratulations—you’ve just fallen for the ultimate PPC scam: paying for traffic that doesn’t convert.
Every campaign should have a quantifiable, measurable outcome tied to business KPIs. That means actual revenue, leads that don’t ghost you, or at the very least, cost per acquisition (CPA) that doesn’t make your CFO break out in hives.
Google Ads is the undisputed king of PPC, but let’s not pretend it’s the only game in town. Depending on your audience and objectives, Meta Ads (Facebook and Instagram) can still be a goldmine—if you’re willing to put up with Meta’s ever-changing rules and the occasional algorithmic meltdown. LinkedIn Ads? Great if you enjoy paying $12 per click for someone who will never fill out your lead form.
And then there’s the rising trend of alternative ad platforms. TikTok Ads are fantastic if you’re targeting Gen Z and have the budget to experiment. Microsoft Ads (formerly Bing Ads) may be the underdog, but they offer cheaper CPCs and a surprising number of high-intent users. If you’re in e-commerce, don’t ignore Amazon Ads—they print money for sellers who get their targeting right.
Google would love for you to just use broad match keywords and let their algorithm “figure things out.” Spoiler alert: this is a terrible idea. Broad match means your ad could show up for searches so unrelated to your business that it’s practically performance art.
Instead, focus on high-intent keywords—the ones that indicate users are actually ready to buy. Long-tail keywords often convert better because they signal more specific intent. The goal is not just to drive traffic, but to attract users who already have their wallets half-open.
Want to know what works? Look at your competitors. Tools like SEMrush, SpyFu, and Google’s Auction Insights let you see what keywords they’re bidding on, which ones they’re ranking for, and—most importantly—where they’re burning money so you don’t have to.
If a competitor is bidding on specific high-intent keywords, that’s your signal to investigate. Either they’re seeing a positive ROI, or they’re making an expensive mistake that you can learn from. Either way, it’s free intelligence.
Great PPC ads aren’t just about catchy headlines—they’re about aligning with search intent, making a compelling offer, and convincing users that clicking your ad is the smartest decision they’ll make today. A well-optimized ad uses clear, persuasive language with a direct CTA, because vague CTAs like “Learn More” are about as useful as a screen door on a submarine.
A/B testing is non-negotiable. Your gut instinct is probably wrong, so test different headlines, CTAs, and descriptions to see what actually drives conversions. If you’re not actively testing, you’re just guessing.
You have about three seconds to convince visitors that they made the right choice clicking your ad. If your landing page loads slowly, looks like it was designed in 2008, or makes users hunt for the CTA, they’re gone.
Your landing page should have a singular focus: conversion. That means no distractions, no unnecessary links, and definitely no autoplay videos that scare people away. A strong landing page aligns perfectly with the ad copy, ensuring a seamless experience from click to conversion.
Nothing kills conversion rates faster than misleading ad-to-landing page alignment. If your ad promises “50% off running shoes” and your landing page is a generic homepage with no mention of that discount, expect a bounce rate that makes your campaign ROI cry. Every landing page should reinforce the ad message, use clear headlines, and make it painfully easy for users to complete the desired action. If a user has to think, they’re already gone.
If you’re still using manual CPC bidding across all campaigns, congratulations—you’re officially working harder, not smarter. Google’s automated bidding strategies have their place, but blindly trusting the algorithm is like handing your credit card to a stranger and hoping for the best.
Smart bidding, when done correctly, can optimize conversions and lower CPA, but it requires constant monitoring. Target ROAS (Return on Ad Spend) and Maximize Conversions can be effective, but only if you have historical data to feed the algorithm. If you’re running a new campaign, manual bidding still gives you more control.
Running PPC without proper tracking is like driving blindfolded and hoping you’ll reach your destination. You need to track not just clicks, but actual conversions, customer lifetime value (CLV), and return on ad spend (ROAS). Google Ads’ built-in tracking is decent, but combining it with Google Analytics, heatmaps, and call tracking will give you a full picture of what’s working.
Scaling PPC isn’t as simple as increasing your budget and watching conversions skyrocket. If you scale too fast, you’ll tank your ROI. The right approach is incremental scaling—gradually increasing spend while monitoring CPA and conversion rates. If your CPA starts climbing faster than your revenue, it’s time to reassess. And if your PPC manager insists that “everything is going great” while your ROAS tells a different story? It might be time for a new PPC manager.
