Let’s try a little exercise.
Open a new tab and go to Google. Type in your business or brand name and check out the first result.
Is it one of your sites? If not, then a pay per click (PPC) campaign could improve your online reputation management.
Business owners following conventional advice typically know to make a Facebook page and build a basic website that covers the products or services they offer. But will that be enough to get the meaningful traffic and brand building you need to achieve immense success as a business? In a word, no.
When you go about your daily internet use, you probably see hundreds of ads in a variety of forms. The highest results on search engines are often ads; the first recommended videos on social media platforms are often ads, and then there are pop-ups and banner ads, too.
Each of these types of ads could be part of a PPC campaign. Some might even be from your competitors working to stay on top of their reputation and reach online. If you’re not using PPC, you’re just letting opportunities slip through your fingers. Who wants that?
The simple explanation of a pay per click campaign is that it is a method of online advertising where the advertising party, in this case, your business, pays a fee for each time that a customer clicks on their ad.
You can buy site visitors this way and, if the campaign is well-managed, the fee you pay to get visitors is nothing compared to how much each site visit is worth to your business.
Of course, you might be thinking, “my site gets visitors on its own, I don’t need to pay for them.” If so, we offer our congratulations. Organically earned visits are nothing to sneeze at. Just don’t be so sure you can’t make huge improvements on the numbers you’re already getting with PPC.
What do you have to lose? Or, more to the point, think about what you potentially have to gain.
At this point, everyone knows how important search results are to making connections and sales.
So, it’s no surprise search engine ads are one of the most common forms of PPC. If you want to be at the top of the heap, literally, when people make searches related to your business, you need a PPC search campaign.
Google Ads is the standout PPC advertising system for good reason. The process is clear: advertisers bid on keywords and have the potential to be winning ads shown in the super valuable space above all the other search results.
You can get the website and information you want your potential customers to see right under their noses and you only have to pay when they click on your ad.
But what does that all really mean for your business?
Right to the point. You want to know if all this PPC stuff is going to be worth your while and if it can really affect your brand. We won’t make you wait any longer.
Here’s what PPC has to offer:
As we’ve already discussed, PPC can get your business in front of more eyeballs online.
You want your target audience to see your business out there repeatedly and feel like your brand is familiar. Trustworthy.
Credibility is a huge part of reputation management for any business. It’s part of the foundation that leads current customers to refer future customers and keep growing the customer base.
Feeling like a familiar brand online can go a surprisingly long way. With a huge chunk of purchases coming through word of mouth referrals, you want to make sure you’ve done everything you can to encourage referrals of your business.
Exposure is what you make of it but PPC is a great way to get more.
Utilizing online reputation management services can help maintain a positive online reputation by addressing negative search results and enhancing online reviews.
Partnering with an online reputation management company to implement effective online reputation management strategies across social media accounts can solidify your brand’s online reputation and drive more engagement.
It all boils down to getting more customers for your business.
When more people see your business online, more people become customers. They can’t patronize a business they’ve never heard of before, right?
Put yourself in the shoes of a new customer. They hop online, open Google, and search some terms related to your business hoping to find what you have to offer, blissfully unaware that you have what they need.
If you use PPC, you can make sure that said customer sees your business first. They click on it, you pay the search engine (Google, no doubt), and hopefully, you have a new customer and a hefty profit. It’s a win-win-win. Maybe that new customer refers another customer and then it’s too many wins to count.
But if you don’t use PPC… it’s a whole different story. Because you see, even if you’re not running a PPC campaign, one of your competitors certainly is.
Then, they get to show up first in the results and the customer you could have had is lost before they ever even see what you have to offer.
Losing is no fun. Use PPC.
While it may sound like some nonsense invented by a PR firm or a politician, having control over the narrative surrounding your brand is important work.
Put it this way: do you want negative reviews or bad press to be the first things that pop up when potential customers search for your business?
Take a minute. It’s a tough question.
No, of course not.
You want customers to think the best of your business and a big part of that is staying on top of search results.
If you can make sure customers see the good stuff first, the X factor that makes your business better than the rest of the pack, then you’re in pretty good shape.
So, if you’ve read this far, it’s probably safe to say you’re intrigued by the potential of PPC and interested in trying it out for your business.
Where to start?
You could give it a shot yourself, certainly. But if you’ve been around the block a few times in the business world you know there are some things best left to the professionals. You do the work you’re an expert at and someone else can handle the tricky, intricate marketing side of things.
That’s where we come in.
At PPC.co and SEO.co (for search engine optimization) we have a team of experts ready to help you with a stellar PPC campaign. It’s in our name and everything.
We can boost your brand’s visibility, improve perceptions, and get you the customers you deserve. And we’re not just saying that; we have the results to back it up.
You’ll be able to customize almost every element to your specific needs and desires. No cookie-cutter campaigns here.
So to review, you’ll get:
All at affordable rates that protect your bottom line by giving you a positive online reputation.
You don’t want your business to wither away at the bottom of the third page of search results, never to be seen by customers.
You don’t want to lose control over your brand perception or narrative.
And you certainly don’t want your competitors to get one up on you while you sit on your hands, right?
Contact us today and we’ll get you started with a PPC campaign that won’t just manage your reputation online, it will perfect it. You won’t be sorry.
Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.
Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.
Pay-per-click (PPC) advertising isn’t an optional marketing accessory – it’s a serious tool for law firms that want measurable results fast. Whether your practice areas involve personal injury, criminal defense, family law, federal crimes, or estate planning, PPC gives you access to leads who need your services now. But throwing money at Google and Facebook without a plan will only drain your budget. If you’re tired of seeing competing law firms outrank you, this guide is for you.
Let’s explore the 10 key aspects of PPC campaigns that will bring you paying clients without wasting your ad spend.
PPC only works if you get the foundation right. That means finding keywords and phrases that your ideal clients type into search engines when they need help. If you choose the wrong keywords, you could end up wasting your ad spend fast. Law firm PPC is highly competitive and one of the most expensive PPC markets around. Small mistakes can cost a lot of money.
To get this done, use keyword research tools like Google Keyword Planner, Google Autocomplete, and Semrush to get a list of 30-50 keywords related to your location and practice area.
Remember that PPC keywords will differ from general keywords used to get traffic to your website. You’re paying for each click, so for PPC, you only want to target keywords that indicate the user is likely to become a paying client. High-intent keywords are the ideal target, like “DUI attorney” or “drug charge defense attorney.” These phrases indicate the user is facing charges and needs an attorney now.
Use long-tail keywords related to your practice areas. These are phrases like, “how to beat a DUI charge in [state],” “how much does a child support lawyer cost in [county]?,” and “what should I do after being arrested for [offense]?”
Long-tail keywords are less likely to be cannibalized by your other paid ads, AI-generated summaries, and featured snippets. They’re also more likely to send you hot leads who become clients.
When a user searches for the phrase “how to beat a DUI charge in California,” the algorithm will know the user’s zip code, and will serve them ads for local DUI law firms who have successfully optimized their ads for DUI-charge-related phrases.
Avoid generic keywords, like “lawyer in [city].” While there’s a possibility someone searching for a generic lawyer might need your services, there’s also a chance they’re looking for someone outside of your practice areas. It’s not worth wasting ad spend to find out.
Understand that optimizing your ads for certain searches doesn’t necessarily mean using those exact words in your copy. For example, to optimize for the search “DUI attorney near me,” you’d use the phrase “DUI attorney” and include locations by city name, county, or zip code. You don’t need to include the words “near me” because ad algorithms interpret those words as a command to return local results. Google is good at discerning intent from searches.
Your PPC ads should direct users to a specific landing page created just for that ad. Don’t send people to your home page because it will make conversions harder. Home pages are too generic and will break the user’s sense of continuity and flow.
Each landing page should be specifically relevant to the user’s search query. For example, if your ad talks about services related to divorce, clicking should send users to a web page that outlines your divorce-related services.
Most attorneys create one page for every practice area and send paid ad clicks to those pages. This strategy is good since it serves visitors regardless of their origin. However, in order to track PPC ad conversions, it helps to have landing pages that don’t show up in search results and only get shown via ads. All you need to do is make a copy of your practice area pages, give them friendly URLs, and use them for your ad destinations.
A good landing page will encourage the user to call your law firm right away. To accomplish this, you need the following elements:
Your landing pages serve one purpose: to get users to call your law firm. With that in mind, make sure your phone number is visible on every page above the fold, preferably in your header. To make it clickable use the following markup:
<a href="tel:1234567890">(123) 456-7890</a>
Use this markup for every instance of your phone number throughout your website so mobile users can click to call. This seemingly small convenience will get you more leads.
People need a reason to trust you, so include client testimonials, previous settlement wins, Google and Trustpilot reviews, and links to your Avvo or Martindale profile.
Your copy should aim to convert clicks into leads that either contact you via phone, a contact form, or chat bot. Don’t be wordy – mention your specialty, location, what makes you different, and instruct people to contact you now. For example, your drug charge landing page might state you have 20+ years of experience and that you offer free consultations. Copy doesn’t need to be long to be compelling. For law firms, shorter is better – people don’t have time to read an essay when they’re just trying to get help.
Your CTA should be visible above the fold and on every page throughout your website. It should be clear, short, and direct. For example, tell visitors to call you for a free case evaluation.
Paid ads only work when you’re willing to spend money. If your daily budget isn’t high enough, your ads won’t get served to many people. To increase your impression share and therefore increase ad visibility, you need a good ad Quality Score and a decent budget. Higher bids can push your ads into favorable positions, which can increase your click-through rate (CTR) and generate more conversions.
Legal keywords can cost more than $100 per click, so you need to invest in your ads. However, if you’re doing ads on your own, start with a conservative budget and ramp up once you identify the campaigns that are converting. If you’re working with a reputable PPC agency, you can go all-in from day one without worry.
Even though lawyers typically pay more per lead than other industries, PPC ads are still considered a low-cost, effective form of marketing. Compared to other options, paid ads are cost-effective and excellent for capturing relevant leads immediately. As long as your ads are running, you’ll get clicks to your website.
When you identify your high-performing ads, cut the fat and pause keywords or ads that are underperforming and reallocate that money to your winners. PPC ads need to be managed weekly to ensure optimal performance.
The time your ads run matters; not every hour in the day is equal. There’s no need to advertise 24/7 unless you’re going to answer calls at 3:00 a.m. People might call you, get your voicemail, hang up, and call someone else in the morning. Even if you have a contact form on your website, someone who is stressed out and facing serious criminal charges may not go back to your site to look for an alternate way to contact you. They’ll go to bed and search for someone else in the morning.
So, what are the best hours to run ads? Most law firms see the most conversions during business hours and early evenings, so that’s when your ads should run in local time. Schedule your ads to run during peak hours for mobile searches. This is easy with Google Ads. To avoid paying for junk clicks, turn off your campaigns on holidays, weekends, or hours you aren’t available unless you have someone ready to take calls.
Location targeting is how you’ll get better conversions. You only want people in your local service area to see your ads, but you need to tell the ad platforms where you want your ads to be served.
Target high-value zip codes based on income, need, and proximity. If you work on a contingency basis, you might want to target people regardless of income since you’ll get paid if and when you win their case. However, if you don’t work with contingency fees, you need to be specific about your targets.
It’s equally important to exclude irrelevant locations from your ads. If you notice you’re getting clicks from neighboring states or areas you don’t serve, set your negative geotargeting rules to block them.
To get more clicks from relevant leads, use location-specific copy in your ads. Mention your city or county in the ad headline to catch people’s attention.
Negative keywords are your secret weapon for reducing wasted ad spend on irrelevant clicks. Add negative keywords that would indicate a user is not searching for actual legal services. For example, standard words like “free,” “pro bono,” “advice,” “template,” “blog,” “forum,” or “DIY” are a good place to start. People searching for these words are unlikely to become paying clients.
Other negative keywords to include are phrases and words that:
· Indicate a person is just looking for information or resources, but they don’t need a lawyer
· Are related to legal areas outside of your practice areas
The back end of your PPC platform will track clicks, but you need to track leads. The easiest way to do this is by hiring a PPC agency to manage your entire campaign from top to bottom. However, if you’re running ads in-house, here are some tracking strategies:
· Use call tracking software. You need to know which ads are generating calls. Tools like CallRail and WhatConverts will show you exactly where your calls are coming from.
· Tie form submissions to campaigns. If you just collect general form data, you won’t know where people came from. Connect each form to the ad group or keyword so you can track clicks and conversions.
· Ignore vanity metrics. A high click-through rate doesn’t mean much if you’re not getting conversions. Focus on cost per lead and cost per signed case. If your CTR is exceptionally high compared to conversions, adjust your campaign until you get better results.
Remember that you can’t improve what you don’t track.
While some people will call right away, not everyone looking for legal help will convert immediately. People facing criminal charges are more likely to make immediate phone calls, but when the matter isn’t urgent, people tend to research their options for a bit. This is where remarketing comes into play.
Remarketing ads help you convert more leads by targeting individuals who have already interacted with your ad or website, keeping your law firm at the top of their mind. You can customize your ad based on the web pages they visited for an even more personalized experience. However, you should limit the frequency so your ad doesn’t follow them for weeks or months.
Google Ads Assets are one of the most under-utilized PPC features, but they’re packed with power that can help you generate more high-quality clicks that convert to leads. The most useful assets for law firms include:
· Lead form assets. If you want to advertise during non-business hours, lead form assets will allow users to fill out a form directly within the ad, skipping the landing page completely. This will allow you to gather leads after hours without disappointing users when you don’t answer the phone.
· Location assets. This will display your physical address, hours, phone number, and map with your ads, including on YouTube. You’ll need a Google Business profile to set this up.
· Call assets. This allows users to call you directly from an ad. It displays a click-to-call button for mobile users, and displays your phone number for desktop users. This only works on the Google Search Network.
If you want to enhance your Google Ads performance, Ads Assets are essential.
PPC isn’t something you want to wing, especially when each click can cost $100 or more. If you’re not getting leads, you need a better strategy. Managing legal PPC campaigns requires a lot of time, constant optimization, and a solid understanding of how to attract leads that will become clients. That’s where a PPC agency becomes your competitive advantage.
At PPC.co, we help law firms build high-performance PPC campaigns that convert clicks into paying clients. If you’re tired of wasting your money and want results you can see, contact us today for a free consultation. We won’t just bring you traffic – we’ll get you qualified leads who need your help now.
When this apartment complex client partnered with PPC.co, their goal was clear: generate more qualified leads through Google Ads. In just 60 days—from January to March 2025—we transformed their paid acquisition performance. Total conversions more than tripled, jumping from 10 to 32, while the overall conversion rate soared by over 300%. At the same time, we drove down the cost per conversion by 44%, delivering significantly more leads at a much lower cost.
By strategically combining Performance Max and high-intent Search campaigns, we not only increased lead volume but improved overall efficiency and ROI. This rapid and measurable improvement underscores the value of data-driven optimization and expert campaign management.
This case study is a testament to what can happen when a well-structured campaign meets expert strategy and continuous optimization. Whether you're launching a new property or looking to boost occupancy in a competitive market, PPC.co delivers real results—fast.
Ready to grow your leads and lower your cost per conversion?
Contact us today to schedule a free audit and discover how we can help you achieve similar results.
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