Paid search marketing is an effective way for brands to generate qualified leads and a higher return on investment. So it’s no surprise that they are always on the lookout for more customers and better sales.
A service that offers quality pay-per-click solutions is bound to attract the interest of these businesses and do well.
While it is a fantastic idea to start an agency and offer tailored PPC solutions to clients, you probably have the following questions:
Before we delve into the answers, let’s outline the services you can offer and pricing models that can help you build a strong PPC agency.
PPC or pay-per-click advertising ensures that the advertisers only pay if their ad gets clicks or responses instead of paying merely for displays.
Formerly known as Google AdWords, Google Ads is a renowned platform for PPC advertising. However, your client may also want to show their PPC ads on other search engines like Bing. These platforms power the ads by prominently displaying them above and below organic search results.
As the chosen agency, it’ll be your job to create these PPC ad campaigns and run them on these networks and others like Google Shopping and the Display Network.
Besides, your client may also want complementary services like social media advertising to run adverts on Facebook, LinkedIn, or Twitter.
Chances are that your clients want a comprehensive solution for all their paid advertising needs. They want to rely on you for all-inclusive online advertising campaign management.
Agencies that provide these managed services have a full-time staff dedicated specifically to PPC, contingent on the scope of their offerings.
In addition to planning and optimizing paid advertising campaigns on multiple social networks like Bing, AdWords, etc., the account managers also look out for client relationships. They have frequent interactions with customers, provide regular updates, align efforts with clients’ marketing goals, and report on performance.
Let’s delve into some of the many services that your PPC agency can offer to clients in addition to standard account management:
Add this service to your repertoire if you aim to sell to clients who want you to build their presence on Google AdWords, Facebook Business Manager, and Bing Ads. It demands detailed knowledge of:
From initial planning to execution, account buildouts may take up to several weeks, depending on the clients and business size.
If you can’t build, assess, and optimize your client’s landing pages, you’re confining your managed PCC services offering. After all, if you don’t have control over the online spaces where the paid traffic goes, it undermines your capability to maximize impactful results.
While some agencies leave landing pages to the client, we suggest adding them to your line up. Many small businesses don’t have a dedicated digital marketing department to take care of it, so they’ll appreciate it if you can handle this aspect of their campaign as well.
Handling landing page optimization allows you to add more value to your offerings and set you apart from competitors who aren’t providing the same service. But remember to onboard dedicated development and design resources, and don’t be afraid of reflecting it in your pricing.
Suppose a client has an uncontrolled account structure, got an account responsibility from an associate, or took back their account control from an agency. In that case, an account structure service can serve as a value-added package to the clients.
When pricing these services, consider the business size, historical data, and the client’s marketing objectives to determine the time, resources, and efforts it’ll take to restructure a specific account.
While you may take the reins of your customer’s PPC campaigns, you may not be able to get done with the essential design work. As Facebook ads and display ads require visual creativity, it can be time sinking to put all the elements together.
So if you don’t have an in-house team for designing and have a few trusted freelancers, make sure you work and add their rates into the final billing structure.
Account audit services are solely the analysis of your existing accounts. They are usually reviewed over a telephonic conversation with agency clients and transcribed in report form.
Consider charging a standard rate for account audits. Once you have created a thorough yet quick process, you can also offer audits as a complimentary service. After all, it represents a fair amount of value for your prospective clients, and they’ll jump on the opportunity to work with you as long as they are getting something out of it.
Additionally, it shows the opportunities for growth and PPC optimization that can be the force to help you need to turn a potential lead into a client.
One of the most in-demand business services that you can offer is strategic consulting as a PPC agency. However, there’s a catch: you need to have intimate knowledge of the services you plan to offer.
Suppose you aim to provide consulting services to your clients. In that case, you should identify potential opportunities and educate your clients on how to implement changes strategically.
You can conduct the consulting sessions via a web conference call. The charges are usually determined hourly, depending on the experience, market, and service.
Conversion tracking and implementation are some of the other services that you provide to your clients. It is the least time consuming yet incredibly valuable for your customers. That being said, helping customers install codes on their sites also allow you to retain more clients.
You can charge a flat rate for conversion tracking services or even provide them for free. Since execution may occur at the beginning of a client relationship, it can be a brilliant way to build trust, loyalty and deliver value to your clients.
Once you have decided on the PPC services you plan to offer, you will be required to design a pricing model and packaging structure. These are many common elements to consider to set up your pricing structure.
Set up or start-up fees are usually indicated by the initial overhead costs of taking on a new account. It can include substantial groundwork to get familiar with the new account, acquainted with the customer’s marketing approach, and make necessary structural changes.
Start-up charges are often levied as a flat rate one-time fee that ranges from 50%-100% of the recurrent monthly amount. As for recurring expenses, there are numerous ways to model your pricing structure.
The rate varies and significantly depends on the level and quality of service you are providing. For instance, do you offer paid social? Weekly reporting? Display Network management?
But for many agencies, the charges are based on a pre-determined percentage of ad spend.
This pricing model considers the services’ total cost and charges a percentage of your entire ad spend. Provide a unified experience to your clients in every aspect, and you can set a premium price for the value you are delivering.
One of the advantages of charging your clients a percentage of total ad expenditure is the gain you can enjoy when an account decides to increase its budget. That way, you can earn additional revenue. On average, the PPC management fee ranges from 15% to 25% of the total budget.
To ensure constancy in their revenue streams, some PPC agencies opt for the flat fee pricing model. It lets you charge the client an even rate or an agreed-upon fee each month.
This pricing structure allows greater budget flexibility without continuous fluctuations in income. However, some clients may be discouraged by the radical increase in service charges when you decide to do so if that particular account performs well.
This includes charging a flat management fee on a monthly basis plus a lower percentage of your overall ad spend.
This solely depends on the additional services you plan to offer, so pricing varies from service to service.
For example, services such as account buildouts, restructure, and consulting may be best to charge on an hourly rate basis. Whereas for streamlined services like implementation, analytics, account audits, a flat rate is typically suitable.
Once you are ahead of the pricing structure and models stage, the final step is to get the word out! It is imperative to communicate a consistent message across all platforms, from your official website to your marketing collateral to your own paid campaigns.
Along with all the other arrangements, it is unequivocally imperative to let potential clients know about your new PPC services offerings.
Dedicate a part of your site to market your PPC offerings to the traffic. Additionally, specify the extent of your services and the different plans and packages available.
One of the challenging things for entities entering the paid search sector is establishing their authority. What makes your agency qualified enough to sell or manage online marketing solutions for your clients? How can you gain your prospective clients’ and visitors’ trust and persuade them to do business with you?
One of the ways to do so is through attaining certifications. It may take some time to get the necessary credentials, make it essential to get endorsed by renowned platforms like Facebook, Google, and Bing. This can help you to establish your business as a bonafide expert.
Once you scale up your offerings, you can leverage the initial accreditations and display them on your website. It allows you to instantly clout with skeptical clients.
Another way to establish your authority as a PPC agency is to ask and publish customer testimonials. Suppose you have worked on some great projects. In that case, you can ask your clients to leave a review about their experience more apt to consider your services. Naturally, potential customers love social proof!
The bottom line is that paid search advertising is an integral part of your clients’ inbound marketing approach. A strategic PPC initiative can help you better plan, execute, and optimize your offerings for potential clients and grow your business over the long-term.
Catching a prospect’s eye is merely the first step. Once your leads know about your PPC offerings, nurture them and turn them into actual paying clients.