Keywords are, arguably, the most important piece of your pay per click (PPC) advertising strategy.
Choose the right keywords and you’ll reach the right people. You’ll get more impressions and clicks. You’ll get more purchases from the clicks you generate. And you’ll even spend less money in the long run, since you won’t be wasting money on bad matches or weak opportunities.
The problem is, choosing and controlling keywords in PPC advertising is challenging.
Yes, even for the pros.
There are so many keywords to choose from and so many different controls you can use to tinker with your campaign that it’s almost inevitable to make conversion mistakes – and if not outright mistakes, then inefficiencies that reduce your potential.
Fortunately, once you understand some of the most common and impactful keyword mistakes in PPC advertising, you can take caution to avoid them and optimize your campaign for the better.
These are some of the most common keyword mistakes in PPC advertising we see from clients, competitors, and other advertisers online.
Optimizing a PPC ad campaign is all about improving efficiency. It’s almost impossible to be efficient if you’re using too many keywords at once. On one hand, we understand the temptation to keep adding keywords; each new keyword is a new potential demographic segment and a new opportunity for your brand. But it’s usually better to keep your selection of keywords relatively narrow and focused.
There are a few main problems with using too many keywords. For starters, your attention is going to be split across too many different areas; instead of becoming a true expert on a small handful of keywords, you’ll end up knowing very little about the dozens you’re following. Additionally, you’ll be wasting money on keywords that are strictly underperforming your best options.
If you want to fix this problem, simply focus on a narrower range of keywords. Generally, you should only keep the keywords that are generating around 200 clicks or more – and filter out any keywords that seem to perform worse than your best ones (as well as ones that seem irrelevant).
At first glance, using broad match keywords seems like a no brainer. With broad match turned on, your keywords are going to appear for a wide variety of different searches, including those that are synonymous with your main keyword and some types of related searches. That means your ad is going to appear to a wider range of people and earn more impressions.
However, using broad match keywords recklessly and without strategic focus is usually bad for your campaign. More isn’t always better in the world of PPC advertising; in fact, it’s usually worse. You’re better off targeting a small handful of people who are positioned to buy your product than targeting thousands of people who are practically irrelevant.
You can fix this in a few different ways. For example, you could stop leaning too heavily on broad match keywords and start focusing on phrase match and exact match keywords, which give you much more precise targeting options. You can also use broad match more effectively with the use of modifiers, which allow you to control how your keywords are considered with respect to user searches. As examples, adding a + to a word will ensure it appears in every search – and including phrases in [brackets] will make sure the entire phrase is present in every search.
Ad groups exist to give you more insight and control over your PPC ad campaigns, so try to avoid misusing them by compiling keywords into bulky and unnecessarily large groups. If you put all your conceivable targeting options into one gigantic mass, you’ll have difficulty delineating the different elements of your strategy.
Instead, make sure each of your ad groups is laser-focused on a specific theme (such as a product or service you offer, a geographic location, etc.). The exact theme doesn’t matter much, as long as you’re using ad groups strategically.
Most newcomers to the PPC game are so focused on finding the perfect keywords to add to their campaign that they don’t realize how powerful negative keywords can be. In case you aren’t familiar with them, negative keywords are keywords that you don’t want to appear for a given search. You can use these to filter out specific types of people who may not be interested in what you’re selling – and save money in the process.
If you don’t use negative keywords at all, you’re probably missing out on your true potential in this field. For example, imagine you’re advertising a bakery and you’re placing ads for people who are searching for “chocolate chip cookies.” You want to appeal to people who might buy your chocolate chip cookies, but people who search for this phrase might be looking for recipes or instructions for how to make their own; you can filter out this traffic simply by adding negative keywords like “-recipe.”
There’s a certain point in most PPC ad campaigns when managers begin to feel confident in what they’re doing. Your ads are working period you’re getting clicks. You can claim the campaign is profitable. What do you do at this point?
Novices are typically tempted to keep things running exactly as they are, potentially indefinitely. After all, if it ain’t broke, you don’t fix it, right?
The logic here makes sense, to a degree, but if you go this route, you’ll be crippling your potential. You’ll miss out on all the experiments that could push your campaign further and all the little refinements that could make your campaign even more efficient. Instead of remaining complacent with decent results, you should always strive for better results. That doesn’t mean you have to change your entire campaign, but you should be allocating at least a portion of your budget to pushing for more.
What’s your ad conversion rate like? If this metric is disappointingly low, it could be an indication that your ads aren’t relevant for the keywords you’re choosing. This may sound like a simple and obvious problem, but it’s something that many advertisers run into.
Remember, the people searching for this keyword phrase are looking for something specific. If your ad isn’t carefully crafted to appeal to those people, it’s not going to get much interaction. Always make sure that your keywords and advertisements are very closely aligned.
When it comes to audience targeting, you have to think beyond mere demographics. You also have to think beyond simple product or service searches. If you want to add more power to your campaign, you need to think about your specific sales funnel and how searchers might fall into that sales funnel.
Different businesses and different industries model their sales funnels in unique ways, but usually, sales funnels follow a process similar to awareness > consideration > purchase. Targeting the right people at the right stage of the sales funnel could dramatically increase your results. Choosing specific phrases and including keyword modifiers targeted to people at the end of the sales funnel could greatly increase the number of people making purchases after clicking your ads. At the same time, targeting people earlier in the sales funnel could help you avoid some of the most prominent competition in your industry, saving you money while earning you customer loyalty.
The only wrong approach is to ignore the sales funnel in your strategy entirely.
Landing pages play a massive role in determining the success of your PPC campaign. No matter how well your ads perform or how much traffic do you generate, your campaign is going to fall flat if you aren’t able to convert your new visitors.
The critical flaw here for most PPC advertisers is a landing page that doesn’t match the ad or doesn’t match the keyword phrase. If you promise a special discount in your ad, that discount better be present on your landing page. If you’re advertising running shoes, don’t take your visitors to a landing page that features boots.
Obviously, you’ll also need to spend time optimizing this landing page so it’s as persuasive and perceptibly trustworthy as possible.
The bulk of your campaign is going to focus on product and service keywords, but if you totally neglect brand keywords, you’ll be sabotaging your own potential.
Many people ignore brand keywords entirely because they feel like these targeting options are practically irrelevant. After all, if a customer already knows about your brand, there’s no use trying to raise their brand awareness further. And there’s a good chance your brand website is already ranking at position one for brand keyword searches.
However, there are some good reasons to bid on your own brand keywords. Branded keywords have the potential to increase your account’s quality score. They almost guarantee your brand will be featured at the top of the search results page. You’ll generate more traffic to your website. And perhaps best of all, this serves as a competitive defense – so your worst competitors can’t try and dethrone you by targeting your branded keywords.
Targeting competitor brand keywords, eh? If you’ve never considered the option before, you’re certainly considering it now. Bidding on the branded keywords of a competitor can be a powerful, if cutthroat move. You can siphon traffic from a major competitor, increasing your traffic while dealing a blow to your peers simultaneously.
However, it’s reckless to approach this without an effective strategy. If your ads aren’t relevant to the people conducting these searches, you’re not going to generate clicks, and your quality score could go down. If you don’t have a plan to convert these prospects, you’ll end up wasting money trying to sabotage competitors rather than building your own business. And the worst part is, if you’re actively trying to sabotage your competitors, you could end up harming your brand reputation.
None of this means that you have to avoid targeting competitor brand keywords. It just means you need to have a carefully considered strategy in place for them.
We’ve covered 10 of the most common mistakes that people make with keywords in the PPC world, but this list is by no means comprehensive. There are many other strategic flaws and examples of poor decision making that can negatively impact your campaign.
On top of that, the PPC ad world is always changing with new controls and features for advertisers, new competitors, and changing consumer attitudes.
If you want to avoid all PPC ad mistakes (or at least as many as possible), you should follow these important golden rules:
Are you tired of PPC advertising mistakes bogging down your otherwise profitable campaign?
Do you need some extra guidance in targeting the best possible PPC keywords?
PPC.co is here for you. We’ve got the experts. We’ve got the experience. All you need to do is reach out and we’ll send you a free proposal. Contact us today!
Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.
Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.
Most marketers love Google Ads.
We're no exception.
But we totally understand that businesses in certain industries sometimes have a deep resentment of Google Ads and their restrictive policies.
Google's policies for advertising are generally intuitive and straightforward, but for certain regulated and sensitive categories, the standards are much higher and less clear. Pharmaceutical companies, gambling websites, political campaigns, and other industries often struggle to get their ads approved consistently.
In fact, if you don't know what you're getting into, trying to advertise as a business in one of these categories can be a recipe for disaster.
How are you supposed to use Google Ads effectively if you belong to one of these regulated or sensitive categories?
Sensitive and regulated categories in PPC advertising face a number of challenges, including:
· Stricter guidelines. Most PPC advertisers are familiar and comfortable with basic Google Ads guidelines. But if you belong to a regulated or sensitive category, you'll have far more guidelines and more nuanced guidelines to deal with.
· Higher scrutiny. Google pays much closer attention to ads in regulated and sensitive categories, meaning you face closer scrutiny when your ads start circulating. Reports will be investigated quicker and much more strictly, and even minor violations can work against you.
· More ad disapprovals. Similarly, ads are much more likely to get disapproved in these categories. You'll face an uphill battle as you try to get your ads circulating.
· The risk of suspensions. Businesses in these categories also face the risk of frequent, ongoing suspensions. This trend is also worsening; in fact, in 2023, Google Ads suspended more than 12.7 million advertiser accounts – doubling their actions over the previous year.
This makes it much more difficult to advertise effectively and secure a positive return on investment (ROI). Additionally, failing to adhere to Google’s advertising policies can hurt your company's reputation and compromise your long-term potential for success.
The most important thing you can do to improve your results in a regulated or sensitive category is to plan for a sustainable, long-term strategy. Every year, thousands of business owners in these categories attempt to fool Google, find clever ways around its policies, and devise techniques that allow them to cheat the system.
These approaches can usually work temporarily. You can cheat your way into the listings and generate some traffic to your landing page.
But inevitably, these techniques fail, and they can ultimately get you blacklisted.
You're much better off taking the slow, steady approach, following the rules even if it means compromising your advertising effectiveness in the short term. Think about the long-term consequences and possibilities of each decision you make.
There is some good news here.
Google isn’t shy about publishing its advertising policies.
If you're willing to do the reading and research, you can thoroughly understand what Google expects from regulated and sensitive categories like yours – and you can easily adhere to the guidelines.
Well, maybe not “easily,” but reliably.
Generally, Google splits content into two types:
· Restricted content. Restricted content is sensitive content that is subject to more regulations. You must precisely comply with requirements for copy, images, website content, and more if you want to remain in circulation.
· Prohibited content. Prohibited content is totally disallowed. You cannot include it without facing significant consequences.
Unfortunately, we can't give you a big list of all the rules you need to follow, as the rules are different for various industries. Some of the most popular industries and categories that face steeper restrictions include:
· Pharmaceuticals and healthcare products
· Weapons and explosives
· Financial services (including cryptocurrencies)
· Gambling/games of chance
· Alcohol, tobacco, and similar products
· Political ads
· Adult content and services
While there are certainly commonalities between regulations across these categories, each category has its own unique blend of restrictions and rules to learn. For example, pharmaceutical businesses require formal certification from Google and are only allowed in some countries. In the financial services industry, you'll likely need a specific license, and you'll need to provide adequate disclosures for your products and services.
The more intimately you know these rules and regulations and how they apply to your industry, the more likely you'll be able to advertise successfully. Don't advertise until you're sure you understand all applicable Google Ads policies.
One other important note here: you need to stay updated.
Google isn't stagnant, and its advertising policies are constantly in flux. Accordingly, you need to stay abreast of recent changes and update your ad approaches in line with them.
The easiest way to do this is to subscribe to Google Ads policy updates, but you should also regularly engage in Google Ads forums. If you're lucky enough to have a representative, maintain open and transparent communication with them and stay in touch regularly; they can be a massive benefit for businesses in regulated and sensitive categories.
The more research you do, the better. You need to thoroughly understand your advertising landscape before you try to thread this needle.
· Google Ads policies. Obviously, read and understand Google Ads policies as they relate to your industry. We mostly covered this in the previous section, but it's part of the research you need to do.
· Licensing and certification requirements. Even if it's not specifically required by Google, it's a good idea to get any appropriate licenses or certifications. It's a mark of authority and trustworthiness that might save you if any of your ads are reviewed for potential policy violations.
· Laws and regulations. Similarly, violating any laws and regulations in the country where you're advertising could be grounds for ad removal or account suspension, even if those violations aren't specifically listed in Google Ads policies. Always ensure legal compliance before advertising with Google.
· Competitor advertising. It's also a good idea to research your competitors. It's very likely that businesses similar to yours, in the same category, are already advertising successfully. Look at what they're doing. How are they phrasing things? Which disclosures are they including? Do you notice anything missing? You can learn a lot simply by studying previously successful ads.
· Market research. The success of your Google Ads largely depends on your ability to successfully target and appeal to your demographics. If you're properly informative and persuasive, with relevant messaging to the people you're reaching, you're much less likely to face reports, removals, and suspensions. Accordingly, you need to do a deep dive into market research so you better understand your target demographics and can appeal to them with relevant content. If you don't have buyer personas, develop them. If you don't know what your target audience is struggling with or what they want to, pause your ads until you figure it out. There are no shortcuts here, so do a deep dive into your market research if you want a reasonable chance to succeed.
When creating and preparing new ads, make sure everything is compliant, including your copy, your images, and any of your website content.
Remember that the rules and restrictions vary by industry, but these are some general rules that can help you get started:
· Stick to the facts. Don't exaggerate. Don't embellish. Certainly don't lie. It's important to stick to the facts as closely as possible, even if it makes your ad a bit stoic or “boring.” Purely factual advertising rarely gets removed.
· Avoid prohibited or sensitive terms. Review prohibited and sensitive terms that apply to your industry, and avoid those terms like the plague. Consider creating a list of alternatives that you can rely on instead.
· Be transparent. Be absolutely transparent with your target audience, even if you're forced to reveal things that weaken the appeal of your products and services. Offer disclosures when required, and potentially when not required if they can boost your credibility.
· Adopt a serious, professional tone. Don't play with fire. Your best course of action is to adopt a serious, professional tone across your ads. It's much less likely to be reported, and it will seem more authoritative and trustworthy.
· Eliminate sensationalism. In line with this, eliminate all forms of sensationalism. Graphic or revealing content, exaggerated claims, and other techniques designed to evoke strong emotions are probably going to work against you.
· Focus on using images for context. If you're going to include images, make sure they provide meaningful context. Advertisers sometimes select images based on how easily they grab attention or how exciting they are, but this is a surefire way to fail if you belong to a sensitive or restricted category.
· Include warnings if necessary. If there are any warnings that are relevant to your products and services, include them. More information is typically better in matters like these.
· Leverage the power of AB testing. The more relevant and effective your ads are, the more likely they are to succeed. Leverage the power of AB testing to learn more about what your audience wants to see and how to give it to them.
Don't forget about your landing pages.
These are important to Google as well.
If your landing pages deviate from Google Ads guidelines, or if they contradict what's in your ads, it could work against you.
These are some tips to get you started:
· Keep it relevant. Always make sure your landing page is completely relevant and in line with whatever is included in your ad. If users click your ad and find something unexpected, unpleasant, or otherwise jarring, Google might take action.
· Issue disclaimers and warnings. This is an opportunity to double down on disclaimers, warnings, and important disclosures. Err on the side of caution and make these prominent to show that you're in full compliance with both Google Ads policies and laws in your area.
· Make your business information accessible. Make your business information transparent and accessible. Offer your brand name and business location information, and give visitors some way to contact you, preferably via phone and email. It's a sign of trustworthiness and it can proactively resolve potential disputes.
· Be straightforward and transparent. Everything on your landing page needs to be straightforward and transparent. Follow the same rules you did for your ads, and avoid exaggerations and sensationalism.
· Double check Google Ads requirements. Always double-check Google Ads requirements when constructing your landing page. You should fulfill or comply with each item on your landing page to be safe.
You've already done significant market research, so make sure you apply it correctly. Target your audience very specifically so that your messages are only shown to people for whom they are relevant. If someone outside the scope of your target demographics sees your ads, they'll be much more likely to issue reports – and your ads will be much more likely to be removed. It's especially important to target people in the right geographic area.
There are some Black Hat techniques designed to circumvent Google Ads rules and regulations, or otherwise give you an unfair advantage in a sensitive or restricted category. These techniques typically violate Google policies and are largely considered unethical by the advertising community.
One of the most prominent examples is cloaking. Using one of several techniques, cloaking can allow you to advertise to audiences with content different from what you showed Google for approval. It's obvious why this is potentially beneficial, but it's also obvious why this is unethical.
As you might imagine, these techniques can work temporarily. They can give you a significant short-term advantage, allowing you a better strategic position and potentially more ad opportunities. However, if you use them, you could get your account suspended, or even permanently blacklisted. Even if you evade that, you could ruin your company's reputation and jeopardize your long-term results.
Do not follow these strategies. If a PPC agency recommends any such strategies to you, fire them.
They simply aren't worth it.
Navigating the world of Google Ads isn't easy.
In fact, it's stressful and incredibly difficult if your business happens to belong to one of these sensitive or restricted categories.
The good news is it's much easier to be successful when you work with a PPC advertising agency that has experience creating and managing ads for a business like yours. We're deeply acquainted with all the rules and restrictions you need to worry about, and we know how to make target demographics like yours convert.
If you’re ready to get started with a free consultation, contact us today!
When you want to use paid search marketing platforms, Google Ads often leads the list. Because of its versatility, simplicity, and popularity, it’s obvious why it’s a popular choice. But when you drop all of your PPC advertising money into one marketing strategy, you could lose some leads.
That’s why some businesses explore paid advertising marketing outside of Google, with many turning to Linkedin Ads.
Google Ads and Linkedin Ads are highly efficient ways to market your products and services to businesses and consumers. But each marketing channel has its advantages and disadvantages. Whatever you choose, make sure you discuss the matter with your web development company.
Below is a closer look at each option.
We think it’s reasonable to conclude that Google reaches a vast audience worldwide – its ad reach is a stunning 4 billion people. Google search handles about 70% of desktop searches, and many companies report that they get about 90% of their organic traffic from the search engines. Also, up to 95% of the mobile search market comes from Google.
People use Google’s search a lot, and having the ability to target search terms with specific search ads is a massive benefit of Adwords. People tend to search for very specific things in Google, so if you can customize your Google advertising for your targeted audience, you’ll receive plenty of leads.
So, we can assume that most people’s targeted audience uses Google to some degree. That’s a massive advantage for companies when they want to target an audience.
However, businesses that want to narrow down their search may have issues getting their Google ads settings right with both Google Ads. And if you blunder when segmenting your audiences, your digital ad campaign could suffer.
LinkedIn features a narrower audience – 500 million users – namely businesses and business professionals. But this more limited audience makes it the perfect place for effective B2B marketing. LinkedIn lets marketers serve online ads to decision-makers and vital audience members in several ways.
Summary: For B2B firms that want to reach decision-makers, Linkedin is a terrific advertising platforms. If your B2C company intends to increase its reach, Google Ads could be the best fit.
When you target your audience with Google Ads, you have a few options: location, affinity, technology, buyer behavior, demographics, and interactions with your app or website.
No matter how much you know about your buyer, you may struggle to avoid clicks from worthless leads that cost too much.
In some cases on Google, people may not even know what they’re looking for. You can try to advertise to your desired targeted audience on Google Ads, but it can be challenging to get to the precise people who will most likely buy what you sell.
When people sign up for LinkedIn, they usually provide many details, such as their occupation, title/job title, experience, industry, education, interests, and more. All of this information can be leveraged for great advantage when you start your marketing campaigns.
Also, LinkedIn users can join many groups, start conversations, and obtain followers. The data is priceless when you want to target a specific audience and market to them. LinkedIn also has a Matched Audience that helps advertisers match their email marketing lists and website visitors with users on LinkedIn.
Many marketing experts think that LinkedIn Ads offer more value. LinkedIn has refined targeting, and you can make your product known to them so that you can tell them about something they didn’t know existed.
Summary: For B2B and B2C companies looking for a broad audience, Google Ads has enough targeting features. But for B2B firms that want to target specific groups, LinkedIn Ads has about 100 segmentation methods for micro targeting.
When you want lead generation, Google Ads has a broader reach and is the most effective. First, you can bring in a lot of prospects to your site without breaking the bank. The audience you’re after on Google visits the search giant with the idea to find the best product or service. This makes generating leads easier.
Getting leads from LinkedIn can be more challenging. Users of the platform may sign in to read industry news or talk to group members. No matter how perfect your ad is, viewers may not be in the mood to buy anything.
That said, Linkedin has a way to target ad leads through in-site messaging, which can generate plenty of leads.
When it comes down to dollars and cents, LinkedIn Ads usually are more pricey than Google Ads. As in Google, you can select cost-per-click or cost-per-impression.
LinkedIn also features a cost-per-send for InMail advertising. Typically, you’ll pay about $5 for each click, $6 for 1,000 impressions, and .80 for each send.
With Google Ads, the average CPC is $1. But to leverage that low cost, you need to work on your audience segmentation. If you don’t your ROI may be below what you want.
Summary: Advertising budgets for each platform depends on several factors. On average, Google Ads cost less than LinkedIn Ads. If your B2B company has a tight budget, you may want to focus on a limited variety of LinkedIn ads instead of a broad range of Google Ads.
So should you advertise with Google Ads vs LinkedIn Ads? Yes!
What we mean is, it depends. The correct choice depends on your budget, product or service offered, marketing goals, and target audience. You should not assume that when you need a digital marketing campaign, Google Analytics Adwords is the only choice.
It’s critical to evaluate the market, understand who your buyer is, and make a data-driven decision about the best marketing platform to reach your well-defined goals. One type of company might do better with Google Ads, and another may find LinkedIn Ads preferable.
The great news is you don’t need to choose between the two platforms. Many businesses use both, as well as Facebook, Instagram, and others. If you have the budget, it may pay off to diversify your paid search advertising to get the best ROI.
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