We’ve all been there: sitting in front of the computer or scrolling along on your phone and seeing the one-millionth ad of the day. You can often ignore them but sometimes the ads jump out, not because they use bold fonts or bright colors but because you were just thinking about the very same product or service that’s being advertised via PPC.
As the consumer this can feel wild, like the device is inside your head, watching your every move and making note of your every thought. But as a business owner, you should know better.
This is the practice of retargeting ads and it’s a valuable one. No witchcraft of telepathy required.
When you’re paying to advertise your product or service, you want those ads to cut through all the noise and actually reach people who are interested in buying what you’re selling. That’s why you need retargeting.
First, let’s start with a typical series of events without retargeting.
A customer is looking for something similar to what your business provides. They enter some keywords into a search engine and end up on your website. Great news, right? This is a success of SEO and maybe even pay-per-click advertising. Not so quick.
The customer browses around the site, maybe even adds items to their cart or chats with the support, but ultimately leaves without making any purchases.
Without retargeting, this story ends there. So close to making a sale, yet still so far away. It’s frustrating and it can happen over and over again with piles of potential customers slipping through the cracks.
Here’s how the story can end differently, with a happy ending for everyone involved.
The same sequence of events takes place, but in this version, your business practices retargeting.
After the customer leaves your website, they are shown additional ads, often specifically referencing the items or pages they originally viewed on your site. You use the information you gleaned about them to show them just the right ad to make the conversion.
One of these ads catches their attention, so they click on it, come back to the website, and make the purchase, sign up for the email list, fill out a form, whatever the final desired action is. They’re happy, you’re happy; it’s all worked out and the credit goes to retargeting ads.
Although, if you want to tell people it’s all due to your superior business skills and product, we won’t argue.
The simple premise of retargeting is to show potential customers who have expressed some interest in your business highly relevant ads that convert them from potential customers to customers.
This can take a variety of forms so let’s look at some of them and compare.
Pixel marketing is the most common kind of retargeting. And no, it doesn’t mean the ads are blurry and pixelated.
Pixel-based retargeting works by putting a line of code (otherwise known as a pixel) on your website. The pixel then puts an anonymous browser cookie in each of the visitors’ browsers as they come to your website or landing page.
They then leave the site but the pixel allows your ad provider (e.g. Google Ads, Facebook retargeting) to start showing your specific ads to these visitors.
You’ll be able to glean lots of information about visitors to your website through this method and retarget them accordingly. Want to target a visitor who clicked on a specific product page but didn’t follow through to adding to the cart or checking out? You can do it with pixel retargeting.
Sometimes pixel retargeting can come in the form of serving very specific ads showing visitors the exact products they viewed on your site, a practice called dynamic retargeting. It can be beneficial in that potential customers are reminded of the exact thing they were interested in, but some may find it intrusive and disquieting.
List-based retargeting is a more traditional kind of retargeting where you show ads to existing customers or visitors who provided you with some level of personal information like an email address.
You can email these people directly or upload the list to your retargeting platform of choice and have the retargeting campaign address them according to what you already know. It’s a slightly less sophisticated technique but it can still be extremely effective.
The major con with list-based retargeting is that you won’t be able to go after customers who have only minimally engaged with your website, but you can achieve that through other methods.
On-platform retargeting is most used on social media platforms such as YouTube and Facebook. If you post a video on Facebook, you can choose to retarget specifically those who watched the majority of the video.
It’s a different way of gathering information on the potential customer’s interest in your business and can also work well.
Showing users things they’ve expressed an interest in is already how these sites work, so your ads will generally fit right in.
Going back to our little story from earlier, what if the customer targeted in the retargeted ad campaign sees the ads for the business they were interested in and decides they aren’t actually interested at all? Isn’t it all a big waste of time and money?
Simply put, no. And there are a few reasons for that.
Marketing and advertising are always going to be a numbers game. There may be lots of fish in the sea but you’re never going to catch them all, even the ones right near your boat.
What you can do is narrow the holes in the net you’re casting so fewer fish get away. But enough with the fish metaphors.
Let’s put it into hard numbers. If you liked math in school, this will be your favorite part.
Website visitors who have been retargeted with display ads are more likely to convert by a whopping 70%. That’s 7-0 percent. Not good enough for you?
How about the fact that retargeted ads have a click-through rate that is 10X higher than regular display ads?
What about the evidence that retargeting campaigns can produce crazy returns on investment, as was the case with one company, Watchfinder, which achieved a 1,300% ROI over six months?
Of course, every business will see different conversion levels with their retargeting campaigns, but the numbers show they can be incredibly effective. So effective, in fact, that you’d really be silly not to get in on the action.
But if you really want to increase the success of your remarketing campaign, follow these tips:
This may be the most important tip of them all, which is why we’ve put it at the top. Do you hear that? If you’re only going to pay attention to one of these, make it this one!
One of the worst things you can do is to bombard potential customers with too many ads. Customers have expressed frustration and annoyance regarding repetitive ads that seem to follow them around wherever they go online.
Don’t be the creepy business harassing would-be customers. It’s not a good look or a good strategy.
On the other side, use too few impressions and your ads may never breakthrough, even to the interested customers you are specifically going after. Show them enough to keep them thinking about your business but not so many you turn them off of it.
Essentially, you want just the right number of impressions. A Goldilocks amount, if you will. Not too many and not too few.
You may think that just because retargeting goes after customers who have already expressed an interest, that the ads don’t have to be as eye-catching the second (and third and …) time around.
Well, cast that thought from your mind. Lock it out and throw away the key.
Ad design will always be important. It may even be more important in retargeting.
You need to make sure the ads are recognizable and tie directly to your brand. Variety in ad type is also valuable here since customers can find the same ad over and over again much less appealing than a bunch of different ones.
This goes with tip #1 but it deserves its own shoutout. Don’t go after recent customers right after they’ve made a purchase.
If a customer is won over by your ads, decides to buy something, and then is immediately inundated with more ads, it will feel more like a punishment than a friendly suggestion.
An annoyed customer is not likely to become a repeat customer. And if you happen to make the critical error of serving them an ad for the very product they just purchased? Forget it.
You should be conscious of where each potential customer is in the sale funnel and make sure that your retargeting campaigns reflect that.
The value of the retargeting campaign compared to any ordinary ad campaign is that you already have additional information about the potential customers and their interest in your business.
Don’t waste that information by doing nothing with it. Create specific ads and different campaigns depending on what level of interaction the customers have engaged in and what product types they showed interest in.
As with any marketing campaign, a critical component is consistent monitoring and evaluation.
Tracking conversions, whichever conversion you’re aiming for, whether it’s sales, email signups, or views, is a great way to know how your retargeting campaign is going.
If something’s not working right, this is how you can find out and fix it. And if everything’s perfect, well, you’ll want to know that, too, so you can keep doing what works.
Find the right metrics that work for you and track them religiously.
As you may be able to see at this point, retargeting, while very beneficial, isn’t always the simplest strategy to implement. There are lots of different factors and best practices to stay on top of to get the process to pay off the way you hope.
If you want to be sure that you get the full rewards of a retargeting ad campaign, go to the professionals.
At PPC.co, we have a team of marketing experts that will help ensure your first-time visitors don’t stay one-time visitors. We do the heavy lifting on the retargeting front so the potential customers who are most likely to make a purchase are right there, ready to be wowed by your business.
Play your cards right and you’ll have swaths of new customers who keep coming back. That’s the potential for a crazy high return on investment.
Don’t leave money on the table by using a poor performing PPC marketing agency. Start using retargeting by engaging our PPC retargeting service.
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Most marketers love Google Ads.
We're no exception.
But we totally understand that businesses in certain industries sometimes have a deep resentment of Google Ads and their restrictive policies.
Google's policies for advertising are generally intuitive and straightforward, but for certain regulated and sensitive categories, the standards are much higher and less clear. Pharmaceutical companies, gambling websites, political campaigns, and other industries often struggle to get their ads approved consistently.
In fact, if you don't know what you're getting into, trying to advertise as a business in one of these categories can be a recipe for disaster.
How are you supposed to use Google Ads effectively if you belong to one of these regulated or sensitive categories?
Sensitive and regulated categories in PPC advertising face a number of challenges, including:
· Stricter guidelines. Most PPC advertisers are familiar and comfortable with basic Google Ads guidelines. But if you belong to a regulated or sensitive category, you'll have far more guidelines and more nuanced guidelines to deal with.
· Higher scrutiny. Google pays much closer attention to ads in regulated and sensitive categories, meaning you face closer scrutiny when your ads start circulating. Reports will be investigated quicker and much more strictly, and even minor violations can work against you.
· More ad disapprovals. Similarly, ads are much more likely to get disapproved in these categories. You'll face an uphill battle as you try to get your ads circulating.
· The risk of suspensions. Businesses in these categories also face the risk of frequent, ongoing suspensions. This trend is also worsening; in fact, in 2023, Google Ads suspended more than 12.7 million advertiser accounts – doubling their actions over the previous year.
This makes it much more difficult to advertise effectively and secure a positive return on investment (ROI). Additionally, failing to adhere to Google’s advertising policies can hurt your company's reputation and compromise your long-term potential for success.
The most important thing you can do to improve your results in a regulated or sensitive category is to plan for a sustainable, long-term strategy. Every year, thousands of business owners in these categories attempt to fool Google, find clever ways around its policies, and devise techniques that allow them to cheat the system.
These approaches can usually work temporarily. You can cheat your way into the listings and generate some traffic to your landing page.
But inevitably, these techniques fail, and they can ultimately get you blacklisted.
You're much better off taking the slow, steady approach, following the rules even if it means compromising your advertising effectiveness in the short term. Think about the long-term consequences and possibilities of each decision you make.
There is some good news here.
Google isn’t shy about publishing its advertising policies.
If you're willing to do the reading and research, you can thoroughly understand what Google expects from regulated and sensitive categories like yours – and you can easily adhere to the guidelines.
Well, maybe not “easily,” but reliably.
Generally, Google splits content into two types:
· Restricted content. Restricted content is sensitive content that is subject to more regulations. You must precisely comply with requirements for copy, images, website content, and more if you want to remain in circulation.
· Prohibited content. Prohibited content is totally disallowed. You cannot include it without facing significant consequences.
Unfortunately, we can't give you a big list of all the rules you need to follow, as the rules are different for various industries. Some of the most popular industries and categories that face steeper restrictions include:
· Pharmaceuticals and healthcare products
· Weapons and explosives
· Financial services (including cryptocurrencies)
· Gambling/games of chance
· Alcohol, tobacco, and similar products
· Political ads
· Adult content and services
While there are certainly commonalities between regulations across these categories, each category has its own unique blend of restrictions and rules to learn. For example, pharmaceutical businesses require formal certification from Google and are only allowed in some countries. In the financial services industry, you'll likely need a specific license, and you'll need to provide adequate disclosures for your products and services.
The more intimately you know these rules and regulations and how they apply to your industry, the more likely you'll be able to advertise successfully. Don't advertise until you're sure you understand all applicable Google Ads policies.
One other important note here: you need to stay updated.
Google isn't stagnant, and its advertising policies are constantly in flux. Accordingly, you need to stay abreast of recent changes and update your ad approaches in line with them.
The easiest way to do this is to subscribe to Google Ads policy updates, but you should also regularly engage in Google Ads forums. If you're lucky enough to have a representative, maintain open and transparent communication with them and stay in touch regularly; they can be a massive benefit for businesses in regulated and sensitive categories.
The more research you do, the better. You need to thoroughly understand your advertising landscape before you try to thread this needle.
· Google Ads policies. Obviously, read and understand Google Ads policies as they relate to your industry. We mostly covered this in the previous section, but it's part of the research you need to do.
· Licensing and certification requirements. Even if it's not specifically required by Google, it's a good idea to get any appropriate licenses or certifications. It's a mark of authority and trustworthiness that might save you if any of your ads are reviewed for potential policy violations.
· Laws and regulations. Similarly, violating any laws and regulations in the country where you're advertising could be grounds for ad removal or account suspension, even if those violations aren't specifically listed in Google Ads policies. Always ensure legal compliance before advertising with Google.
· Competitor advertising. It's also a good idea to research your competitors. It's very likely that businesses similar to yours, in the same category, are already advertising successfully. Look at what they're doing. How are they phrasing things? Which disclosures are they including? Do you notice anything missing? You can learn a lot simply by studying previously successful ads.
· Market research. The success of your Google Ads largely depends on your ability to successfully target and appeal to your demographics. If you're properly informative and persuasive, with relevant messaging to the people you're reaching, you're much less likely to face reports, removals, and suspensions. Accordingly, you need to do a deep dive into market research so you better understand your target demographics and can appeal to them with relevant content. If you don't have buyer personas, develop them. If you don't know what your target audience is struggling with or what they want to, pause your ads until you figure it out. There are no shortcuts here, so do a deep dive into your market research if you want a reasonable chance to succeed.
When creating and preparing new ads, make sure everything is compliant, including your copy, your images, and any of your website content.
Remember that the rules and restrictions vary by industry, but these are some general rules that can help you get started:
· Stick to the facts. Don't exaggerate. Don't embellish. Certainly don't lie. It's important to stick to the facts as closely as possible, even if it makes your ad a bit stoic or “boring.” Purely factual advertising rarely gets removed.
· Avoid prohibited or sensitive terms. Review prohibited and sensitive terms that apply to your industry, and avoid those terms like the plague. Consider creating a list of alternatives that you can rely on instead.
· Be transparent. Be absolutely transparent with your target audience, even if you're forced to reveal things that weaken the appeal of your products and services. Offer disclosures when required, and potentially when not required if they can boost your credibility.
· Adopt a serious, professional tone. Don't play with fire. Your best course of action is to adopt a serious, professional tone across your ads. It's much less likely to be reported, and it will seem more authoritative and trustworthy.
· Eliminate sensationalism. In line with this, eliminate all forms of sensationalism. Graphic or revealing content, exaggerated claims, and other techniques designed to evoke strong emotions are probably going to work against you.
· Focus on using images for context. If you're going to include images, make sure they provide meaningful context. Advertisers sometimes select images based on how easily they grab attention or how exciting they are, but this is a surefire way to fail if you belong to a sensitive or restricted category.
· Include warnings if necessary. If there are any warnings that are relevant to your products and services, include them. More information is typically better in matters like these.
· Leverage the power of AB testing. The more relevant and effective your ads are, the more likely they are to succeed. Leverage the power of AB testing to learn more about what your audience wants to see and how to give it to them.
Don't forget about your landing pages.
These are important to Google as well.
If your landing pages deviate from Google Ads guidelines, or if they contradict what's in your ads, it could work against you.
These are some tips to get you started:
· Keep it relevant. Always make sure your landing page is completely relevant and in line with whatever is included in your ad. If users click your ad and find something unexpected, unpleasant, or otherwise jarring, Google might take action.
· Issue disclaimers and warnings. This is an opportunity to double down on disclaimers, warnings, and important disclosures. Err on the side of caution and make these prominent to show that you're in full compliance with both Google Ads policies and laws in your area.
· Make your business information accessible. Make your business information transparent and accessible. Offer your brand name and business location information, and give visitors some way to contact you, preferably via phone and email. It's a sign of trustworthiness and it can proactively resolve potential disputes.
· Be straightforward and transparent. Everything on your landing page needs to be straightforward and transparent. Follow the same rules you did for your ads, and avoid exaggerations and sensationalism.
· Double check Google Ads requirements. Always double-check Google Ads requirements when constructing your landing page. You should fulfill or comply with each item on your landing page to be safe.
You've already done significant market research, so make sure you apply it correctly. Target your audience very specifically so that your messages are only shown to people for whom they are relevant. If someone outside the scope of your target demographics sees your ads, they'll be much more likely to issue reports – and your ads will be much more likely to be removed. It's especially important to target people in the right geographic area.
There are some Black Hat techniques designed to circumvent Google Ads rules and regulations, or otherwise give you an unfair advantage in a sensitive or restricted category. These techniques typically violate Google policies and are largely considered unethical by the advertising community.
One of the most prominent examples is cloaking. Using one of several techniques, cloaking can allow you to advertise to audiences with content different from what you showed Google for approval. It's obvious why this is potentially beneficial, but it's also obvious why this is unethical.
As you might imagine, these techniques can work temporarily. They can give you a significant short-term advantage, allowing you a better strategic position and potentially more ad opportunities. However, if you use them, you could get your account suspended, or even permanently blacklisted. Even if you evade that, you could ruin your company's reputation and jeopardize your long-term results.
Do not follow these strategies. If a PPC agency recommends any such strategies to you, fire them.
They simply aren't worth it.
Navigating the world of Google Ads isn't easy.
In fact, it's stressful and incredibly difficult if your business happens to belong to one of these sensitive or restricted categories.
The good news is it's much easier to be successful when you work with a PPC advertising agency that has experience creating and managing ads for a business like yours. We're deeply acquainted with all the rules and restrictions you need to worry about, and we know how to make target demographics like yours convert.
If you’re ready to get started with a free consultation, contact us today!
When you want to use paid search marketing platforms, Google Ads often leads the list. Because of its versatility, simplicity, and popularity, it’s obvious why it’s a popular choice. But when you drop all of your PPC advertising money into one marketing strategy, you could lose some leads.
That’s why some businesses explore paid advertising marketing outside of Google, with many turning to Linkedin Ads.
Google Ads and Linkedin Ads are highly efficient ways to market your products and services to businesses and consumers. But each marketing channel has its advantages and disadvantages. Whatever you choose, make sure you discuss the matter with your web development company.
Below is a closer look at each option.
We think it’s reasonable to conclude that Google reaches a vast audience worldwide – its ad reach is a stunning 4 billion people. Google search handles about 70% of desktop searches, and many companies report that they get about 90% of their organic traffic from the search engines. Also, up to 95% of the mobile search market comes from Google.
People use Google’s search a lot, and having the ability to target search terms with specific search ads is a massive benefit of Adwords. People tend to search for very specific things in Google, so if you can customize your Google advertising for your targeted audience, you’ll receive plenty of leads.
So, we can assume that most people’s targeted audience uses Google to some degree. That’s a massive advantage for companies when they want to target an audience.
However, businesses that want to narrow down their search may have issues getting their Google ads settings right with both Google Ads. And if you blunder when segmenting your audiences, your digital ad campaign could suffer.
LinkedIn features a narrower audience – 500 million users – namely businesses and business professionals. But this more limited audience makes it the perfect place for effective B2B marketing. LinkedIn lets marketers serve online ads to decision-makers and vital audience members in several ways.
Summary: For B2B firms that want to reach decision-makers, Linkedin is a terrific advertising platforms. If your B2C company intends to increase its reach, Google Ads could be the best fit.
When you target your audience with Google Ads, you have a few options: location, affinity, technology, buyer behavior, demographics, and interactions with your app or website.
No matter how much you know about your buyer, you may struggle to avoid clicks from worthless leads that cost too much.
In some cases on Google, people may not even know what they’re looking for. You can try to advertise to your desired targeted audience on Google Ads, but it can be challenging to get to the precise people who will most likely buy what you sell.
When people sign up for LinkedIn, they usually provide many details, such as their occupation, title/job title, experience, industry, education, interests, and more. All of this information can be leveraged for great advantage when you start your marketing campaigns.
Also, LinkedIn users can join many groups, start conversations, and obtain followers. The data is priceless when you want to target a specific audience and market to them. LinkedIn also has a Matched Audience that helps advertisers match their email marketing lists and website visitors with users on LinkedIn.
Many marketing experts think that LinkedIn Ads offer more value. LinkedIn has refined targeting, and you can make your product known to them so that you can tell them about something they didn’t know existed.
Summary: For B2B and B2C companies looking for a broad audience, Google Ads has enough targeting features. But for B2B firms that want to target specific groups, LinkedIn Ads has about 100 segmentation methods for micro targeting.
When you want lead generation, Google Ads has a broader reach and is the most effective. First, you can bring in a lot of prospects to your site without breaking the bank. The audience you’re after on Google visits the search giant with the idea to find the best product or service. This makes generating leads easier.
Getting leads from LinkedIn can be more challenging. Users of the platform may sign in to read industry news or talk to group members. No matter how perfect your ad is, viewers may not be in the mood to buy anything.
That said, Linkedin has a way to target ad leads through in-site messaging, which can generate plenty of leads.
When it comes down to dollars and cents, LinkedIn Ads usually are more pricey than Google Ads. As in Google, you can select cost-per-click or cost-per-impression.
LinkedIn also features a cost-per-send for InMail advertising. Typically, you’ll pay about $5 for each click, $6 for 1,000 impressions, and .80 for each send.
With Google Ads, the average CPC is $1. But to leverage that low cost, you need to work on your audience segmentation. If you don’t your ROI may be below what you want.
Summary: Advertising budgets for each platform depends on several factors. On average, Google Ads cost less than LinkedIn Ads. If your B2B company has a tight budget, you may want to focus on a limited variety of LinkedIn ads instead of a broad range of Google Ads.
So should you advertise with Google Ads vs LinkedIn Ads? Yes!
What we mean is, it depends. The correct choice depends on your budget, product or service offered, marketing goals, and target audience. You should not assume that when you need a digital marketing campaign, Google Analytics Adwords is the only choice.
It’s critical to evaluate the market, understand who your buyer is, and make a data-driven decision about the best marketing platform to reach your well-defined goals. One type of company might do better with Google Ads, and another may find LinkedIn Ads preferable.
The great news is you don’t need to choose between the two platforms. Many businesses use both, as well as Facebook, Instagram, and others. If you have the budget, it may pay off to diversify your paid search advertising to get the best ROI.
