It’s an email no Google Ads user ever wants to receive: the dreaded “your account has been suspended” alert message.
It’s understandable to, well, freak out a little bit if you have Google Ads account suspended, particularly if the reason for the suspension is a violation you weren’t aware you’d committed. Quite simply, your Google ad campaigns may play a major role in your business’ success. Your own finances may therefore be in jeopardy if your account is suspended.
Fortunately, except in some specific instances, suspension of a Google Ads account isn’t necessarily permanent. There are various ways you can restore your account if it’s been suspended. This guide will explain them, helping you better understand what you can do to get your Google Ads accounts back up and running fast.
Although the primary focus of this guide will be on the steps you can take to remedy the problem if you have a Google Ads account suspended, naturally, your main goal is likely to prevent your account from being suspended in the first place. To minimize the chances that your Google’s Ads accounts will ever be suspended for any reason, carefully review Google’s applicable ad policies and Terms & Conditions. Also, remember that Google routinely updates certain policies, and you may want to regularly check them for any changes that may have been recently made.
Reviewing the relevant policies can also potentially help you determine the root of the issue if your account has been suspended but you’re not entirely certain why. While the email Google sends informing you that your account has been suspended will typically cite the reason, sometimes, it’s still not precisely clear how Google justified suspending your account. The reasons Google’s email may provide when explaining why your account was suspended are based on generic error codes (typically produced by artificial intelligence and machine learning engines) that may not be specific enough for you to thoroughly understand the nature of the issue.
Be aware that it’s possible your account was suspended through no fault of your own. For instance, someone could have hacked your account or site. If after doing so, they engaged in any behavior that violates Google’s ad policies, you may be the one paying the price.
The potential reasons your Google Ads accounts may be suspended are numerous. The following are merely a few noteworthy examples:
Google’s ad policies are designed to protect users. Thus, if you’re running ads that direct users to sites infected with malware or other dangerous software, your account may be suspended to prevent users from clicking on your ads.
Take immediate action if you have reason to believe a hacker added malware or unwanted software to your site. The presence of harmful malware or software won’t merely result in your Google’s Ads account being suspended. It can also threaten your data, any existing content on your site, and more.
Even if you didn’t intend to, you could have accidentally engaged in behavior that qualifies as “counterfeiting” affording to google ads policies, triggering an account’s suspension. For example, if you’re using your Google’s Ads account to market products that are extremely similar to others, you may need to either modify your ads or the products themselves to indicate you’re not violating any trademarks. Sometimes when a user markets products that are virtually indistinguishable from others, Google interprets their products as being counterfeit, when they may not actually be.
Google’s own policies aren’t the only rules you need to keep in mind when running ads! It’s also important to familiarize yourself with the laws of the areas in which you plan to advertise.
Sometimes, the laws regarding what you can and can’t advertise may be surprising. For example, in the UK, it’s illegal to advertise paternity tests. This is an easy law to break if you’re unaware of it. While you may assume you’re not doing anything illegal with your Ads account, the possibility of breaking the law without meaning to is one you should consider. Protect yourself by taking the time to research these issues before planning and launching campaigns.
You’re not always being “punished” when Google suspends your Ads account! There are instances when an account may be suspended in order to protect you in the long run. Specifically, if Google detects an unauthorized user trying to access your account, it may be automatically suspended to prevent a hacker from causing any damage.
The reason your account was suspended will to some degree affect what you need to do about the issue. Google’s policies make a distinction between regular violations and “egregious violations.”
You don’t want your account suspended because a violation was deemed egregious. Generally, while it’s possible to recover an account that was suspended due to a normal violation, if you’re found guilty of an egregious violation, Google usually won’t let you recover your account. Your best bet in these circumstances is to contact Google and (truthfully, of course!) show that the violation you’ve been accused of was the work of a hacker. Even so, you can’t be entirely sure Google’s team will take your side.
In the case of typical violations, though, you can restore your account in the following ways. Keep in mind, this isn’t a problem with a “one-size-fits-all” solution. The proper way to restore an account will depend on the reason it was suspended in the first place.
Your options include:
If the email you receive from Google explaining why your Google Ads account was suspended indicates your site is home to dangerous malware or software, invest in an effective malware-removal tool and clean your site up. If your account remains suspended even after you’re confident you’ve gotten rid of any and all harmful malware or software, you might have to contact Google to explain that you’ve fixed the problem.
Again, even if you didn’t mean to violate Google’s advertising policies or any local advertising laws, you may have done so simply because you weren’t aware of a law or policy. Luckily, after you’ve reviewed Google’s justification for your account suspension, in many instances, restoring your account is as easy as changing your ads or behavior accordingly. For example, if your account was suspended because Google determined one or more of your ads were excessively inflammatory, you can remove or change those ads to better align with Google’s standards.
It can be easy to lose track of your spending from time to time when running marketing campaigns. Depending on the size of your business, you might not even be directly involved in monitoring your spending most of the time.
Google might have suspended your Google Ads account or multiple google ads accounts because you haven’t paid for certain ads or a particular related service yet. Pay what’s due, and Google should restore your account promptly.
That said, you may want to reach out to Google first if you receive an email claiming your account has been suspended and won’t be reactivated until you pay a fee if you confidently feel you’ve remained up-to-date on all payment method. At the very least, check to confirm your account actually is suspended before taking any action. A scammer could have sent you a phishing email pretending to represent Google in order to rip you off.
Google may occasionally flag your account if it suspects that your credit card is being used fraudulently. Additionally, they view it suspicious when the same billing information is used for numerous accounts.
If Google suspended your Google Ads account because an unauthorized user tried to access it, you can fill out and submit a form to secure your account.
Depending on which country you’re in, you have to be a certain age to have a Google Ads account. Google may suspend your account if it’s discovered you don’t meet the age requirement. However, it’s sometimes possible to get around these requirements by creating a Google account with Family Link. This allows parents to exercise more control over which Google services and products their children can and can’t access.
Mistakes can and do happen. This is as true on Google’s end as it is on yours. Perhaps your account was suspended over a misunderstanding or a misinterpretation. Not every supposed violation of Google’s policies is actually a genuine violation.
If you have a suspended account & think your account was suspended improperly, Google offers a form you can submit to appeal the suspension. However, if you do choose to appeal your account suspension, be extremely careful when filling out the firm, and double-check all information before submitting it. If the submitted form contains any false information, the assumption will typically be that you knowingly attempted to deceive Google. The result? Permanent suspension of your Google Ads account.
It’s also worth noting that sometimes a valid and reasonable appeal will be rejected. Submitting the form to appeal your account’s suspension doesn’t immediately guarantee your account will be restored. If your appeal is rejected, but you genuinely don’t think it should have been, you can contact the Google Ads Team directly. Explaining the circumstances with an actual member of the team instead of hoping the person who reviews your appeal sees your side of the story can give you the chance to more clearly explain the situation.
Once more, though, be completely honest in any discussions you may have! Being caught in even a seemingly minor lie can make Google’s team unwilling to consider any of your other points or arguments.
Along with familiarizing yourself with all the relevant policies and laws regarding how you can (and can’t!) use your Google Ads account, you can also avoid account suspension in such ways as:
This may seem like a no-brainer, but if you’ve been running ads via a Google Ads account for a decent period of time, you might get complacent, no longer making a point of carefully reviewing your ads before submitting them for publication.
Don’t fall into this habit. Whether you create your own ads, or employees create them for you, before submitting an ad for publication, always carefully review it with the specific intention of looking for any issues that would qualify as violations of Google’s policies. If you even suspect an ad might cause problems, either modify it before submitting it, or check Google’s policies again to confirm whether you have reason to be hesitant.
You’re not the only person who may feel Google’s advertising policies are sometimes unclear. On Quora, Reddit, and many other platforms, there are numerous communities of users who ask and answer questions about Google’s ad policies and similar topics. If you’re at all confused about an issue, head to one of these communities and ask others for insights.
However, not every single member of such communities will necessarily be an expert, even if they claim to know what they’re talking about. Use your judgment when determining whether you feel you can trust any given member to provide you with accurate information. Obviously, you can also contact Google to ask a question, although you may have to wait a little bit longer to get an answer than you would on a forum or community page.
Installing a security plugin to protect your site from malware is never a bad idea. Additionally, create the strongest password possible for both your site and your Google Ads account, and periodically change your passwords to avoid unauthorized access.
Of course, hopefully you’ll never have to use any of the information here because your Google Ads account will never be suspended. Just remember that if it ever is, unless you’ve committed a major violation, restoring your account likely won’t be too complicated.
That said, it’s also very wise to learn from this experience! If you have a suspended account of Google Ads, make sure you thoroughly understand why, so you can avoid these types of problems in the future.
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Whether you’re a life coach or a business coach, you need a steady flow of leads to stay profitable. It’s not enough to post on social media. No matter how popular you become, being well-liked and even loved doesn’t guarantee clients.
For coaching businesses, pay-per-click (PPC) campaigns can be a powerful way to attract high-intent leads – people actively looking for transformation, accountability, and clarity. But you can’t just throw some ads up on Google and expect results. You need a strategy that uses the right targeting, messaging, and structure to avoid expensive lessons in trial and error.
In this guide, we’ll break down the essentials of building cost-effective PPC campaigns designed specifically for coaches who want conversions, clients, and growth.
The first step to creating any high-performing PPC campaign is identifying what your potential clients are searching for online. PPC ads show up in search results (Google, Bing) and social media feeds (Facebook, LinkedIn, TikTok) based on the phrases users type into the search bar when looking for content.
To get your ads seen by your ideal clients, you’ll need to tap into their innermost thoughts – like a burned out executive searching TikTok at 2:00 a.m. for “how to find my purpose” or “how to get a promotion.” You’ll want to target searches that indicate the user is unhappy and is looking for a solution that coaching can help them achieve.
Not all keywords are equal. You’ll get more leads that convert by targeting keywords that indicate a user is ready to take action. Use tools like Google Keyword Planner, Semrush, and Ubersuggest to find keywords with strong intent. High-intent searches might include phrases like:
· Business coach for entrepreneurs
· Life coaching to reduce stress
· Life coaching to find my purpose
· How to grow my small business fast
· Career transition coaching
These and similar phrases related to your coaching business will be the foundation for your paid ad campaign on any platform.
The customer journey consists of three stages that lead someone into the buying stage:
· Stage 1: Awareness. The prospect is aware they need help, but they don’t know exactly what they need or how to get it.
· Stage 2: Consideration. The prospect has named their problem and are actively looking for a solution.
· Stage 3: Decision. The prospect knows they want to work with a coach, and they’re in the process of deciding who to work with.
If you’re running a full marketing campaign with email marketing, you’ll want to run ads that address leads in all three stages. The people you capture in stages one and two will need to be nurtured over time through email. Leads you capture in stage 3 can be more easily turned into a paying client faster. If you aren’t capturing emails yet, only target leads in stages two and three for the best results.
No matter what type of coach you are, your ideal clients will have a variety of goals and pain points. Not everyone will share the same concerns or desires. For example, some business owners want to grow their business and open new locations, while others want to build a stronger team or increase their revenue. Some life coaching clients want better relationships while others want to find their life purpose. When you run ads, your target market needs to think, “this ad is for me.” Generic copy won’t cut it.
You’ll need to run a different ad campaign aimed at each client avatar. To get the most conversions, you’ll need to reach one avatar at a time. Speaking to one avatar in your ads and landing page copy allows you to go deep into their needs, fears, hopes, worries, and concerns. The more specifically you can connect with people, the more likely they are to convert.
To figure out what your ideal clients want, think about their struggles and the potential keywords they might be searching on various platforms. For example, a lot of people are unhappy at work. In this case, potential keywords they might be searching for include:
· How to find a job that doesn’t suck
· How to handle conflict at work
· How to win respect at work
Once you know the pain points you want to target, craft your messages so they speak to emotional triggers. People respond to a sense of urgency (“Burned out? Don’t wait”), personal growth promises (“Find your life purpose in 90 days”), and emotional relief (“Stop second-guessing yourself”). Speak to where your ideal client is right now and show them you can take them where they want to be.
Using this information, you’ll craft ads with headlines, copy, and corresponding landing page copy that speaks directly to your ideal clients. For example, your ads might look like this:
Problem/Keyword search: How to find a job that doesn’t suck
Ad headline: Hate Mondays? Let’s Fix That.
Ad copy:
You spend 90,000 hours of your life at work. Shouldn’t more of them feel fulfilling? Learn how to reconnect with purpose and enjoy what you do. Book your free clarity call now.
Problem/Keyword search: How to handle conflict at work
Ad headline: Tired of Office Drama? Here’s Your Way Out
Ad copy:
Learn strategies to set boundaries and manage work conflict like a pro. Click for a free strategy session.
Problem/Keyword search: How to win respect at work
Ad headline: Feel Invisible at Work? Let’s Change That
Ad copy:
You’ve got the skills. You put in the hours. But the recognition never follows. Sound familiar? Respect isn’t about being louder – it’s about confidence, clarity, and strategy. Book your free consultation and finally be recognized for your full value.
Just like each of your ads target a specific avatar, your landing pages need to do the same. Don’t send traffic to your homepage. Your landing page should reflect exactly what your ad promised.
If your ad says, “Executive Coaching for Burnout Recovery,” then the landing page should address burnout, speak directly to executive professionals, and offer a call-to-action (CTA) for a discovery call.
Effective landing pages consist of the following elements:
· A dedicated page made just for your ad
· A seamless transition from ad to landing page
· A clear headline that addresses the pain point directly
· Testimonials or results from real clients if possible
· A strong CTA, like “Book your free 30-minute breakthrough session”
· A clickable phone number or link to book a call immediately
Remember, you’re not selling coaching services. You’re selling a better version of your prospect’s life. Make sure your copy reflects that.
Coaches often underspend on ads, thinking they can game the system with just $5/day. That’s not an effective strategy. What you may not realize is that setting a low budget actually reduces the number of people who see your ad. Your ad visibility increases the more you spend.
Start with a modest, but meaningful budget of at least $1,500-$2,000 per month. The good news is your cost per click (CPC) will be significantly lower than other industries, like legal and insurance. However, if you’re not sure how to set a PPC budget or handle bidding strategies, hire a professional PPC agency to manage your ads. It’s the easiest way to avoid costly mistakes.
Your ads should target the right people at the right time.
First, think about your ideal client who is looking for your services.
Who hires coaches? Usually, it’s:
· Entrepreneurs who feel stuck or overwhelmed
· People who want to start a business, but don’t know where to begin
· Mid-level professionals seeking career growth
· High achievers facing burnout
· People at a personal crossroads (divorce, job loss, mid-life crisis, etc.)
Once you pinpoint who might be looking for your services, you’ll need to choose the right advertising platforms. Your main options are:
· TikTok Ads
· Instagram Ads
· Pinterest Ads
Advertising on each of these platforms comes with pros and cons – some are specific to coaching services. For example, while Pinterest is likely cheaper than Google, Pinterest leads might not be committed. However, TikTok and YouTube users frequently search for solutions to specific problems.
You might be surprised to learn that TikTok is a gold mine for coaching businesses. It’s not just an app for teens. Over 71% of TikTok’s users are between 18-34 years old, and 32% are 25-34 years old.
Unlike other platforms, TikTok doesn’t function like a typical social media platform where the purpose is to build a community. It’s more like an outreach platform and people are constantly discovering new content creators. The algorithm’s goal is to get as many people watching content for as long as possible. To achieve this, users are given content based on their interests, not just from people they follow. You don’t need followers or viral content to get seen. Each video stands alone in the algorithm and has an equal chance at getting attention.
People use TikTok to find insights and advice on just about everything you can imagine, including personal and business-related situations. While you can run ads on TikTok without a following, it helps to have an established account with solid content. You’ll build more momentum this way, and you can boost your native content to earn more trust across the platform.
Additionally, TikTok ads can target users based on hashtag interactions. People use hashtags on TikTok to find content more than any other platform. If you’re not advertising on TikTok, you’re missing out on clients.
Coaching clients aren’t impulse buyers, and they need to see your face and personality to know if they want to work with you. Wherever you run ads, you can expect people to click on your account to check you out. You’ll get more conversions by publishing short, engaging videos that show your authenticity and provide inspiration and support.
Whichever platform(s) you choose to advertise on, make use of custom audiences to target your potential leads as specifically as possible.
Everyone wants clarity, but not everyone wants to pay for it. That’s why you need to block certain searches using negative keywords. You don’t want your ads to show up for people who are just curious, looking for freebies, or looking for unrelated services. They’ll just click on your ads, waste your ad budget, and potentially waste your time if they sign up for a free call.
Suggested negative keywords for coaches include:
· Free coaching session
· Coach training program (these people want to be coaches, not hire one)
· Sample coaching questions
· Coaching worksheets pdf
Defining these and similar negative keywords will keep your clicks high-quality and your cost per lead low.
It can be exciting to see how many people are viewing and clicking on your ads, and there is a time and place to assess impressions and clicks. However, unless you’re focused on optimizing your ads, forget click-through rates (CTR) and look at how many calls you’re getting booked, how many contact forms are being submitted, and how many email addresses you’re collecting through your lead magnet downloads.
It’s crucial to know which campaigns are bringing you results so you can cut the ones that aren’t working.
People don’t usually buy high-ticket coaching packages the first time around. They need time to research, investigate, and consider their options. You might get some clicks and email signups from your ads that don’t turn into paying clients right away. That’s where remarketing comes in.
Set up ads on Google and Facebook to follow users who have already clicked on your ads and visited your website. Since these ads will be displayed only to people who have already interacted with your brand, you can use different value points to engage them, like testimonials, free guides, and limited-time offers.
Facebook retargeting options are pretty specific compared to other platforms. Since Facebook and Instagram are both owned by Meta, you can target people who have interacted with your Instagram page, too. You can even upload a list of your existing email subscribers from your segment that hasn’t yet converted and target them with relevant ads.
At PPC.co, we help life and business coaches run PPC campaigns that turn clicks into clients. Whether you’re scaling a coaching business or launching your first coaching program, we’ll help you connect with the people actively searching for your services.
Contact us today for a free digital marketing consultation and let’s start turning your ads into paying clients.
