
The ultimate goal of any PPC campaign is very clear and that’s to improve visibility to achieve conversions. One of the most frustrating things of running a PPC campaign is to follow all of the best practices from guides on the internet and trial-and-error, only for it to fail in the end.
With that said, is your campaign generating lots of impressions that aren’t turning into conversions? If so, then you have a very common problem. Achieving impressions is simple.
It’s literally as simple as using the keywords Google Ad say will lead to specific traffic volume. However, you can never anticipate conversions, which makes successful campaigns hard to achieve.
Nonetheless, there are several effective strategies for transforming watchful eyes into paying customers. This guide will delve into a bunch of different high-octane strategies that will help you receive more conversions from your campaign, optimize your ad spend, and improve your ROI.
Let’s get started.
The age old proverb says that no one should “judge a book by its cover”. However, this is misleading when it comes to digital marketing and paid search. As a matter of fact, many people actually choose books based on the title, which isn’t completely unreasonable.
In the same way, the headline or title of your ads will play an integral role in its success. Case in point — if you come across a digital ad with a boring or irrelevant headline, are you going to click?
Of course not, and that doesn’t even matter if the product or service is phenomenal. Likewise, if the headline is engaging, you’ll be more likely to click and convert. It’s essential to pour a lot of time and effort into making sure that your headlines are perfect, and here’s how:
Your headline is arguably the most important aspect of your ads, and it can make a great first impression for your campaign.
The most successful PPC campaigns are segmented into different types of prospects based on who they are and how far they’re in your sales funnel. In order words, use a different landing page for different types of customers.
For example, let’s say that you’re selling accounting software. Clearly, different kinds of people will respond to this ad, ranging from freelancers to large businesses. Freelancers may have different questions, pain points, and expectations of what your product will provide as compared to large businesses.
Therefore, create a different landing page for different parts of your target audience. This is true even for specific products, such as accounting software for small businesses.
For instance, you can produce a landing page to reach freelancers, restaurant owners, and entrepreneurs. By achieving this level of personalization, you can create highly-relevant copy for incoming leads and convert them more efficiently.
Here’s a scenario that may sound familiar. You’ve conducted A/B tests for your ads, tried different photos and headlines. You’ve even rewritten most of your ads all to no avail.
If you’ve done this much work to repair your ads, ad copy, chances are that your ads aren’t the problem. The problem is most likely your landing pages. It doesn’t matter how much money you spend on Google ad/Google Ads conversion and how many high-performance keywords you’re bidding on, & Avoidind negative keywords.
If your landing pages aren’t correctly optimized, your ads will simply waste money. To avoid this possibility, make sure you employ these four strategies to properly fine tune your landing pages for success:
Single keyword ad groups (SKAGs) is a common paid search strategy that allows advertisers to create specific campaigns for single keywords. This results in highly-targeted and relevant campaigns.
You may be wondering, “how will SKAGs help my campaign”. Let’s say that you’re selling athletic equipment, which include:
When you use SKAGs, you can ensure that your ads for water bottles will only reach people who were searching for it. This way, you can avoid wasting money on ads that aren’t properly targeted to the right audience.
So, how will using SKAGs improve your conversion rates? The answer is that it will improve the quality score of your campaign. Thus, you can achieve a higher ROI. Basically, if I want to buy yoga pants, then I’m going to click on an ad that sells the product.
In the early 2000s, desktop computers ruled the world. Nowadays, mobile devices like smartphones and tablets are in control. In fact, most people use mobile devices to surf the internet today.
This isn’t all too surprising since you can’t go a full day without seeing people use their phones to check their emails, use social media, call friends and family, find businesses, and shop for online products.
Now, why does all of this matter in regards to Google Ads management?
People use the internet with different goals in mind with mobile devices. For example, a person is more likely to research the best mattresses on the market on a desktop computer.
This way, they can sit in a comfortable chair and read all of the content they want. Think about it — there aren’t a lot of people who will read a 2000-word blog post on “how to select the right mattress” on a smartphone.
Instead, a person using a smartphone will most likely try to buy something almost immediately. Therefore, mobile users usually have a higher buyer’s intent. Thus, you should customize your ads accordingly.
By using mobile-only ads, you can reach an audience that is more likely to convert. This will produce more sales opportunities for your business. It’ll also give you a great advantage over competitors who haven’t made this adjustment.
Run mobile only ads and start creating content (ad copy) that will appeal to people using their smartphones over desktop computers to interact with you.
Not all sales funnels are created equal, and they certainly don’t always look the same. Many businesses stick with the standard sales funnel format: online ad → landing page → purchase.
If your campaigns don’t have much more imagination than this, then you could be wasting opportunities that will help your organization achieve higher sales or brand loyalty.
To put it simply, not everyone is willing to visit a landing page and make an immediate purchase. To open the door to more conversion opportunities, try targeting keywords with low buyer intent & remove negative keywords.
Next, drive traffic to landing pages that will offer valuable resources in exchange for their email address. This way, you can advertise to these leads any time you want and keep close tabs on them.
You can promote content such as:
144 million Americans listen to podcasts everyday. This is a great way to reach and educate people that aren’t ready to buy yet. If you’re running a SaaS company, you can promote eBooks to educate leads on how your service will benefit them.
Google Ads don’t always have to be one-dimension. When used correctly, they can also elevate your inbound marketing strategy.
Here’s another common scenario — your ads and landing pages are working well but your conversion tracking rate is still in the toilet. What’s the issue? The problem could be that your target audience just isn’t interested in the services and products you’re providing.
That’s a targeting issue.
For example, let’s use the previous example of selling accounting software. Let’s say that you’ve targeted freelancers and even created a separate landing page that addresses all the information they’ll need to know about your product.
The problem is that you aren’t getting as many conversions as you’d hope. Try refining your audiences to fix this problem. Not all freelancers are the same. Some may make more money than others, and it’s very easy to just call yourself a freelancer if you’re in between jobs.
For this reason, your targeting needs to be more specific. Instead of targeting freelancers, target entrepreneurs. Use Google’s custom affinity audiences feature to add interests and different behaviors.
For example, you could target entrepreneurs who are in the beginning stages of starting their business and pitch your product to them instead of casting a wide net to all types of freelancers.
Improving your conversion rates isn’t always about making a sale right now. Some people have a sudden impulse to buy and others do not. Your conversion rate will only soar when you can reach both types of consumers.
As a result, your goal should be to generate leads from your PPC campaign and begin the steps in nurturing them into sales. The most important aspect here is the lead magnets you’ll need to use.
Essentially, if you attract the wrong types of leads, you’ll only waste your time and money, while reducing your conversion rates even further. It was just mentioned that eBooks, podcasts, and whitepapers are great selling aids.
However, lead magnets like these have to be captivating to your target audience. No one is going to download a boring whitepaper. It has to catch their eye. With that said, visual content (ad copy) may be the key here.
After all, 80% of people are more likely to engage with content that includes vibrant visuals.

Whatever lead magnet you choose to use, make sure that it’s visually appealing. If you’re operating in a competitive industry, your lead magnets need to stand out.
One of the drawbacks about promoting products and services online is the lack of trust many people have with businesses they don’t know. For example, if you need marketing services for your company, it can be hard to take an agency’s word that they’ll provide you with the highest ROI for your budget.
Your hard-earned money is definitely on the line.
As such, you should include social proofs that showcase your credentials and qualifications in your expertise.

Displaying customer reviews have proven to increase conversions by as much as 270%.
The more willing you are to include testimonials, reviews, and logo images of the brand you have worked with, the more your audience will be capable of trusting you with their private information and money.
PPC campaigns are a wonderful way of attracting online leads to your website where they can convert. The problem is that you can still be wasting money while trying to repair your campaign on your own.
When you choose to work with us, you’ll receive help from an industry-leading PPC agency. We help with more than just PPC management, but also help with issues like recovering from a Google Ads suspension and tailoring Google PPC remarketing to tie in with your Facebook ads campaigns. Contact us today to receive a free proposal and start boosting your Google Ads conversion rate.

Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.


Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.
The keyword jockey era is officially over. For years, PPC agencies were basically just click machines. You gave them a budget, they bid on keywords, and you got traffic. But that model is fading out. Platforms like Google Ads now handle bidding automatically, and anyone can buy clicks. What separates winners from losers today isn’t the company that spends more – it’s the ones who turn clicks into paying customers.
PPC ads are still a legitimate way to generate cheap traffic but the end goal is ultimately conversions. Until recently, many PPC agencies have only focused on generating traffic without focusing on customizing strategies to produce profitable outcomes. This requires more than just selecting keywords. It requires testing ad creatives, fine-tuning landing pages, and ruthlessly optimizing funnels.
If you’re working with a PPC agency that only talks about CPC while ignoring conversion rates and lifetime customer value (LTV), it’s time to upgrade to an agency that focuses on results measurable in dollars.
Ad platforms like Google Ads and Meta have made manual bidding almost obsolete. Their algorithms now choose how to get you the best conversion value, not just the cheapest click. That means the old “bid manager” agency model is toast.
Smart Bidding and bundled campaign types (like Performance Max) push optimization toward conversion value rather than just clicks. And that’s not a bad thing. It’s an invitation to apply your marketing budget to the things humans do best: messaging, creative strategy, and conversion rate optimization).
The algorithms do the heavy lifting now. Google’s Performance Max and Smart Bidding automatically find high-converting audiences. The system handles keyword strategy better than humans ever could. And it makes sense that these companies would invest the time and money into perfecting their systems because the better results you get, the more likely you are to keep running ads.
With the backend tech handling bidding, your agency’s edge comes from improving elements outside of the algorithm, like your ads and landing pages. The best PPC agencies no longer promise a lower CPC – they promise results.
That’s the key shift here. Automation didn’t eliminate the need for human marketers, no matter what the fear headlines say. It just readjusted the roles between humans and machines.
The agencies that survive this shift will be the ones who stop fighting automation and start building it into their workflows. Rather than wasting time micromanaging bids, cutting-edge agencies are using those hours to test headlines, improve page experience, and analyze conversion data to find out what’s really working.
Automation can never tell you why people click, bounce, or buy. That’s where humans are and always will be needed. When you understand your customer’s motivation better than the competition, you can write better ad copy and design better landing pages.
At the end of the day, automation leveled the playing field for media buying. What was once a technical advantage is now table stakes. Anyone can run their own ads. The agencies leading this new PPC era are competing on conversions, not the simple ability to run ads.
In the old days, you could buy the right keyword and call it a day. That isn’t how it works anymore. Two ads that target the same keyword can perform completely differently based on how they look, sound, and feel. Your ad creatives drive results when they’re optimized and waste your ad spend when they’re not.
Although all elements are important, the majority of an ad’s performance comes from creative quality, not targeting or bids. The best bidding strategy and perfect keyword targeting won’t get people to click on an ad that isn’t enticing.
The best PPC agencies continually test images, headlines, and even video styles to find out what converts best. That’s where the most notable performance gains come from. At the end of the day, keywords get you visibility but good creatives get you customers.
This shift continues to be confirmed over and over. Reports have confirmed that creative quality accounts for 49%-70% of an ad’s success, which outweighs media placement or targeting. In other words, creative isn’t just part of the equation. It’s the final factor.
The top performing brands run hundreds of ad variants every month. They’re not guessing. They’re structuring creative experiments and the winning ads are often the ones that break traditional marketing rules. These are the ads that use raw, authentic imagery, short unpolished videos, or headlines that sound like something a real customer would say. Regardless of what you think should work, constant testing uncovers what actually triggers action.
When your landing page converts better, every click becomes more valuable. Improving your conversion rate by even a few percentage points can provide better results than just a few months of ad optimization. And where landing page optimization is concerned, it’s not always about optimizing the offer (although that’s crucial). Sometimes small things make a massive, measurable difference.
For example, page load time is critical. Walmart found that for every 1-second improvement in load time, conversions increased by around 2%. And that’s not an anomaly. Plenty of businesses achieve similar increases (and even higher) just by optimizing the time it takes their landing pages to load.
Other small adjustments can have a profound impact, like adding social proof near your CTA, reducing the number of form fields, and clarifying your headlines.
When optimizing a landing page, design and clarity matter just as much as speed. Visitors make up their minds within seconds. If your pages are currently cluttered, switching to clean visuals, a clear CTA, and a simple layout can generate more conversions from existing traffic without spending another dollar on ads.
That’s the secret to all of this. Conversion rate optimization multiplies every dollar you already spend. If your ad campaign is driving 1,000 clicks and your conversion rate doubles from 2% to 4%, you’ve just cut your cost per acquisition in half without spending more money. This improvement comes from the one thing an algorithm can’t fix for you: the user experience after the click.
Good conversion rate optimization requires understanding the psychology behind what makes your audience hesitate and then eliminating that hesitation one element at a time. Landing page testing is similar to ad creative testing where it’s an ongoing process, not a one-time project. When you can create a seamless path from ad to action, that’s when your ad spend will perform better and it gets easier to scale.
Clicks and your CPC stats won’t tell you if you’re actually making money unless you’re also measuring profits from conversions. The best PPC agencies focus on metrics that get results measurable in dollars, like profit per visitor and customer lifetime value. Today, you won’t win the PPC game by getting cheaper clicks. You need to turn customers into repeat buyers.
This is the truth many marketers don’t get. Traffic isn’t a KPI if it doesn’t pay off in measurable dollars somewhere down the line. A campaign can drive thousands of clicks with a great CTR and still lose money if those visitors don’t convert or come back. That’s why the best PPC agencies today don’t brag about being able to get cheap traffic. They’re advertising meaningful results.
But sometimes results can’t be measured by what clicks led to a purchase. For example, a $10 click that becomes a loyal customer who spends $1,000 over time is far better than a $1 click that buys a $25 product. That’s why it’s crucial to account for profit-based metrics like customer lifetime value (LTV), return on ad spend (ROAS), and profit per visitor.
PPC success is ultimately measured by how efficiently you can turn paid traffic into long-term profits. That means understanding the customer journey past the initial click. You need to know what they’ll buy next, how often they’ll come back, and what will keep them loyal. Building strategies that account for this increase the value of every customer acquired.
The most amazing ad in the world that generates a 100% click through rate (CTR) can’t save a weak landing page. This applies to sales pages, squeeze pages, blog posts, home pages, and product pages. Wherever visitors are taken after they click on your ad needs to be just as good as your ad to convert.
On platforms like Amazon and Shopify, your product page is everything. It’s not enough to list your product at a good price. You need high-quality, detailed photos to increase buyer confidence. And it helps to use photos of real products, not mockups. Customers can tell the difference and computer-generated mockups (including AI models) reduce confidence and are a red flag for drop shipping. If you are drop shipping, it’s worth getting professional photos taken of everything you sell.
It costs more today to acquire a new customer than ever before. Even if your CPC drops one month, your overall ad costs will continue to rise long-term. The only way to win here is to make every click more profitable, and that boils down to conversion rate optimization. You can’t outspend your competitors forever. You need to out-convert them.
Digital advertising costs have been rising for years. The average customer acquisition cost (CAC) for online retailers is now between $68-$78, which is double what it was in 2013. Every year, it gets more expensive to get your ads in front of your customers. Algorithms are saturated, CPMs fluctuate unpredictably, and privacy updates (thanks, Apple) make it harder to target audiences efficiently. You can no longer buy your way to visibility.
A strong conversion strategy converts more existing traffic without needing to increase ad spend. This is exactly why the most effective PPC agencies focus on the entire funnel, not just the top.
Agencies that optimize per channel (like one for search, social, display, etc.) miss how those channels work together. Most conversions come from multiple touchpoints, but many teams only credit the final click. That can cause misguided budgets and stifle growth. Brands that use cross-channel attribution or marketing mix models see much better optimization. You need a PPC agency that will optimize for whatever will grow your business, not just what looks good on any given platform.
The agencies that win today are replacing the model that sells traffic with one that sells results. They don’t focus on vanity metrics, but rather, contribution margin, customer lifetime value, etc. They’ll help you with more than just ads. They’ll fix your sales page content, pricing issues, and even your page layouts because they know ads perform best with great landing pages. The new PPC agencies are full funnel growth partners, not just media buyers.
How modern PPC agencies differ from traditional “click-buyers” — focusing on conversions, customer value, and full-funnel growth.
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The future of PPC marketing is no longer about who can spend the most or manually tweak their bids the fastest. It’s about whoever can understand the customer journey and turn traffic into profit. The next generation of PPC agencies don’t sell clicks. That’s the old model. Instead, they sell you outcomes. And that’s exactly what every brand needs to thrive.
The age of “set it and forget it” PPC is over. Automation has leveled the playing field and brands chasing cheap clicks will be left behind. Winners understand that profit comes from performance beyond the ad and requires a landing page that builds trust and converts.
If your agency or in-house team is still talking about CPCs rather than profit, it’s time to upgrade your strategy. At PPC.co, we build campaigns engineered for outcomes over clicks. We optimize for conversions, revenue, and long-term customer value, and turn your ad spend into measurable business growth. Reach out today to learn how our team can transform your PPC performance into real profit.
Pay-per-click (PPC) ads can generate a steady stream of guests for anyone in the hospitality industry, whether you run a hotel, motel, hostel, vacation rental, or an Airbnb. In terms of marketing strategies, PPC ads convert 50% better than SEO and it’s easier to measure than results from organic search.
But a successful ad campaign isn’t just a matter of getting ads in front of people who are looking to book right now. You can also use PPC ads to find people who are just starting to think about their getaway and those who are comparing options. An effective strategy will reach a variety of people to get bookings now, fill future pipelines, and get repeat guests.
If you’re in the hospitality industry, here’s how paid advertising can help you drive more revenue.
| Funnel Stage | Keyword Focus | Ad Copy & Creatives | Key Metrics |
|---|---|---|---|
| Awareness | Broad discovery keywords (e.g., “best beaches in Florida”, “top weekend getaways”) | Emotional/inspirational messaging: “Unwind by the sea” Use scenic images and dream-like visuals |
Impressions, Click-Through Rate (CTR), Engagement |
| Consideration | Comparative keywords (e.g., “boutique hotel vs Airbnb”, “hotel amenities comparison”) | Highlight features, testimonials, reviews: “Free Wi-Fi & Breakfast” Use photos of amenities and location |
CTR, Time on Site, Email Signups |
| Conversion | High-intent branded keywords (e.g., “[hotel name] rooms [dates]”, “book hotel near airport”) | Urgent call-to-action: “Book now & save” Limited-time offers and scarcity language |
Bookings, Cost per Acquisition (CPA), ROAS |
| Loyalty | Retargeting & email remarketing keywords (e.g., “return guest discount”, “VIP upgrade”) | Personalized offers: “Welcome back!” Show exclusive perks and upgrades |
Repeat Bookings, Lifetime Value (LTV), Referrals |
| Remarketing | Dynamic remarketing keywords (auto-populated by product/ad platforms) |
Show previously viewed rooms/properties Offer gentle discount nudges or visual reminders |
Return Visits, Ad Engagement, Conversion Lift |
To run a successful PPC campaign you need to understand the guest journey. Different people are doing different things at different times. For example, some people are researching destinations and others are comparing lodging, all while another group of people are ready to book. If you serve all these people the same ads, you won’t get the best results.
1. Define your funnel stages
There are four main stages to a hospitality funnel: awareness, consideration, conversion, and loyalty. Reaching leads at each stage requires different messaging and targeting. That’s where audience segmentation comes in.
2. Segment your audience by intent
Since each lead needs to be given a different message, it’s crucial to segment them by intent first. For example, the dreamers are people who search for “things to do in X city,” “best beach getaway,” and “romantic weekend destinations.”
The comparers search for “hotel vs. motel in X city,” “4-star stays in X city,” and “Airbnb vs. boutique hotel.”
The bookers search for a specific brand + location + dates.
Each audience segment should be served different ad copy, different offers, and of course – different landing pages.
3. Measure results according to stage
Finally, you need to measure results in several ways, like impressions, click-throughs, content engagement, and email signups. This will give you the bigger picture regarding how your ads are working (or not). For example, to measure the conversion stage, look at bookings, CPA, and revenue per booking. For the loyalty stage, look for repeat stays or referral leads.
Once you know how you’ll segment your audience and track the results, you can allocate your budget smartly. Otherwise, you risk overspending on high-intent leads and ignoring the long-term value of leads in earlier stages of the journey.
If you only bid on keyword phrases like “hotel room booking tonight,” you’ll miss all the people researching and thinking about their vacation. These people can convert, too, even if it doesn’t happen in the moment. They’re worth pursuing. You can capture their email, get them to like your social media pages, and you can also use remarketing to serve them additional ads.
The following are the general types of keywords you want to focus on:
· Broad/discovery keywords. These keywords will reach people in the awareness stage. Phrases like, “Best beaches in [location],” “Top things to do in [location],” and “Travel inspiration [country].” When you use broad modifiers (like “top,” “best,” “where to stay”) you’ll attract people in the research stage.
· Middle-funnel comparative keywords. These are phrases like, “Boutique hotel vs. Airbnb in [location],” “Hotel deals vs. motel,” and “Hotel amenities comparison.” With phrases like these, people are narrowing down their choices. The right PPC campaign can help them pick your business.
· Branded and high-intent booking keywords. These keywords reach people further down the funnel. Phrases like, “[Your hotel name] rooms,” “Hotel in [location] near [landmark],” and “cheap hotel [location][dates].” These phrases typically provide the highest conversion rates but can be competitive, so they may cost more.
· Negative keywords. To prevent wasted ad spend on irrelevant clicks, you can add certain keywords to your negative keyword list. This ensures your ads won’t show up when people search for these terms. Common negative keywords used in the hospitality industry include, “Free stay” and “Jobs at [hotel].”
Since most hotels and motels stick with keywords that target people ready to book, you can expand your reach by running ads for people in other stages. Just make sure you have a system in place to nurture your leads so they don’t go cold.
What you say matters just as much as when you say it. Copy that works for someone researching won’t work for someone ready to book with you. Every part of your ad needs to match intent, including the imagery, tone, copy, and offers. Here’s how to reach each stage:
· Awareness stage ads. At this stage, people will respond to emotional and inspirational copy. Phrases like, “Discover tranquil stays in the mountains,” or “Unwind by the sea.” Use imagery to provoke desire. Beautiful views and relaxing room setups work like a charm.
· Consideration stage ads. These people need more information, so hit ‘em with your amenities (Wi-Fi, breakfast), comparisons, reviews, ratings, and testimonials. Show them visuals of your accommodations and the local area.
· Booking/conversion stage ads. Urgency works best here. Phrases that get people to click to book now, like “Limited rooms available,” and “Book now and save.”
· Loyalty stage ads. Guests who have stayed with you before, even just once, are more cost-effective to convert again compared to chasing down new customers. Create some ads for these people by highlighting perks, upgrades, and exclusive deals they can’t get through other places. For example, you can use lines like:
“Book direct for free late checkout,” “Exclusive returning guest discount,” or “VIP upgrade on your next stay.” It also helps to use personalized copy like, “Welcome back to [your hotel name].” along with imagery of your best amenities.
Loyalty ads drive repeat bookings and increase lifetime value by bringing people back.
· Remarketing and nurturing prospects who got away. In addition to targeting people in all funnel stages, you want to bring people back who clicked but never booked or signed up for your email list. Run retargeting ads to show them what they looked at and offer them incentives or discounts. This is a great time to leverage social proof.
By matching your ad content to meet potential leads where they are in their journey, your ads will be more relevant and you’ll get more conversions.
Having a great ad doesn’t necessarily mean it will drive conversions. If your landing page is confusing or the booking process is clunky, you’ll lose people. That’s why landing page optimization is often where people see the biggest gains.
As a foundation, create a specific landing page for each target audience. You need a dedicated landing page for ads that target each funnel stage. Landing pages should be simple and clear and should be free from all distractions (like links and menus) that invite a user to click away. You want one offer and one call to action.
Social proof is critical in the hospitality industry. Show guest reviews from Tripadvisor, Google, Trustpilot, etc. It also helps to show photos of real guests enjoying their stay (with their permission). Showcasing reviews will reduce anxiety and hesitation, especially for people comparing you with other options.
If your landing pages show pricing, make sure you’re up front about all fees. Be clear about what’s included, like tax, breakfast, and service fees. People hate hidden fees. If a guest’s experience doesn’t match the impression they get from the page where they booked, they’ll probably leave a bad review.
Talk to your website developer and have them trigger a follow-up email that goes out to people who start filling out a booking form but stop. The email should show them what they left behind and you can sweeten the deal by offering a small discount or other incentive.
Having a smooth flow after a person clicks on your ad can help you convert far more prospects. Everything you can do to reduce friction and increase trust compounds.
To get conversions, your bidding strategy and budget need to align with a variety of factors, including funnel stage and seasonality.
· Increase bids for high-intent keywords, use moderate bids for middle-funnel ads, and go lower for awareness and discovery.
· Watch for online travel agents (OTAs) and large hotel chains that bid on your property’s name or similar keywords. If they undercut you in rate or bid too aggressively, you could end up with arbitrarily inflated costs per click. Research data shows this can cost around 47% more per click.
· Adjust your bids and budget during travel seasons, events, and holidays. During off-peak seasons you may want to stick with pushing awareness.
· Allocate your budget proportionately across all funnel stages.
· Use Google’s automated bidding tool for the conversion stage, but use manual methods for the consideration and awareness stage.
The right bidding strategy will ensure you don’t overspend for low-intent clicks or underinvest in more profitable funnel stages.
PPC is more than search. When you use different channels and ad formats you’ll reach people in a variety of places.
· Search ads (Google, Bing). Search ads capture high-intent demand users. They’re great for the conversion and compare phases and can make use of extensions like call, location, and reviews.
· Display and discovery/native ads. Display ads are excellent for the awareness stage. They reach people browsing travel blogs and using apps. With these ads, visuals are everything.
· Social media ads. Platforms like Facebook, Instagram, YouTube, and TikTok are great for the awareness and consideration stages. They’re especially powerful for remarketing.
· Video ads. Short-form videos can stir emotion, show off ambiance, and be used to create a mini virtual tour. These ads are great for top and middle funnel prospects.
· Email ads. If you’re using email marketing, offer loyalty deals and off-peak discounts.
Paid search on social media converts better in hospitality than it does in other industries.
Location matters in hospitality. Geotargeting can significantly improve your conversions and reduce wasted ad spend. You can use radius bids and location extensions to target people looking for accommodations within a certain radius.
It pays to bid higher for people in feeder markets and origin cities during the holidays. You can also target departure cities for Arbnbs if that’s relevant to you.
In your ad copy, include local cues like “Only 30 mins from downtown,” and “15 minutes from airport. If you know your audience well, include the origin city (“Fly in from Seattle & Stay with us just outside Olympia”).
When offered by the ad platform, use local extensions to note your address, phone number, and any other elements offered. This will generate more bookings from mobile users.
Most people who click your ads or visit your website won’t book right away. Retargeting will help convert these “warm but not ready” leads into guests eventually.
When you target people who visited your site without converting, show them ads with refreshed offers like a free breakfast or an upgraded view. Visual reminders will help bring them back.
Show the specific rooms and properties to the prospect so the ad feels personalized. Use tools like Google dynamic remarketing and Facebook Product Ads.
For guests who did convert, show them additional special offers and upgrades. Keeping them in your funnel will make future conversions easier.
It’s crucial to know when to pull back, push forward, test more, or scale.
· Define clear ROI goals. Know your target Cost-Per-Acquisition (CPA), Return on Ad Spend (ROAS), and guest Lifetime Value (LTV). If your ad spend yields bookings but loses money, it’s not working.
· Perform weekly and monthly audits. Refine keywords, ad creatives, and keep testing.
· Scale what works. Once you have a campaign producing consistent returns, increase the budget there while watching for diminishing returns.
· Adjust your offers and pricing. If conversion rates drop or your CPCs rise, start offering special packages like early-bird deals and loyalty perks.
The average travel and hospitality conversion rate for search is 3.55% so if you’re under that, there’s room for improvement. If you’re over that, scale carefully.
If you’re ready to transform your PPC campaign into a reliable machine that fills your rooms and builds a solid pipeline for the future, we can help. At PPC.co, we specialize in creating full funnel PPC strategies for hotels, motels, and Airbnbs that convert into bookings, repeat guests, and long-term loyalty. Contact us today and let’s craft a PPC strategy that drives bookings and turns first-time guests into lifelong customers.
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