In order to get a positive return on investment with your pay-per-click (PPC) ad campaign, you need to pay attention to the numbers.
That’s really all PPC Online advertising is – a numbers game. And if you get the numbers right, you win.
But which numbers matter most? And how can you boost those numbers as much as possible to increase your success and revenue?
Well, it all starts with a good click-through rate (CTR).
In this article, we’re going to dive into the nitty-gritty of what click through rate is, why it’s important, what percentages you should be aiming for, and clever (somewhat random) ways you can get better results.
Let’s go all the way back to the basics and dig into what the Average click through rate(CTR) metric represents, how to calculate it, and all of the basic 101-level information that usually gets glossed over.
If you already know this stuff, great – consider it a quick refresher (or move on to the section below on benchmark PPC CTR rates). If you’re totally new to the PPC game, then this will give you a baseline understanding so that everything else we’re about to discuss will make sense.
So, without further ado, let’s get into the definition.
An Average click through rate(CTR), is basically the percentage of impressions that result in total number of clicks. In order to calculate this number, you simply take the number of clicks and divide it by the total number of impressions (people who saw the ad). Then you multiply that number by 100.
For example, let’s say your online ad got 5,000 impressions and 75 people clicked. The equation would look like this:
(75 / 5,000) x 100
The result is (.015) x (100). This comes out to 1.5 percent. This is your click-through rate. It means 1.5 percent of people who saw your online ad clicked.
Okay, great – but so what?
The simplest answer is that the click-throughs on paid ad platforms like Google and Facebook use Average click through rate CTR to quickly evaluate the health and value of an ad. If lots of people are clicking, then it tells the algorithm that this is an attractive ad that’s making them lots of money. And if the ad is making them lots of money, they want to make sure you keep serving the ad. This leads them to lower the cost per click (CPC) as a way of incentivizing you to continue online advertising on their network.
In the case of Google Ads management,(CTR) also impacts something known as a “Quality Score.” This score is awarded on a 1-10 scale and is determined by a mixture of factors like Average click through rate(CTR), landing page UX, and ad relevance.
An ad’s Quality Score impacts its “Ad Rank,” which Google uses to determine where ads show up on search results. A high CTR leads to a higher Quality Score, which in turn leads to a higher Ad Rank. This ends up putting your ad in front of more of your target customers at a lower price.
If that’s all a bit confusing, here’s a simple visual to make it easier:
CTR → Quality Score → Ad Rank → PPC Ad Placement → Higher CTR
It’s basically a self-feeding cycle. As your CTR increases, so do all of the other metrics. This usually leads to a higher CTR, which…well, you get the picture.
Once you understand what (CTR) is and why it’s important for PPC ads, the next logical question is, what’s a good click-through rate?
The answer is…it depends!
I know – that’s not the answer you’re looking for – but we’re going to take a deeper dive in just a moment. The point is that there’s no concrete figure. There are dozens of circumstantial variables that come into play based on your product, industry, creative, and the PPC platform (Google vs. Facebook vs. Others).
When evaluating baseline PPC CTR, there are a few quick factors you can take into account right from the start. This includes (a) how the ad is being displayed, and (b) the industry you’re in.
Let’s start with how the ad is being displayed. With Google ads, there are two different networks. You have the Google or other search engines network and the Google display network.
The search network includes text-based ads that pop up within Google search results (at the top and bottom of the page). The display network serves ads on other websites. These are typically image-based ads and banners.
Google search network ads tend to have a slightly better click through rate(CTR), simply because they appear within the search results. Averages across all industries are usually somewhere in the 1.75 – 2.00 percent range.
Ads in the Google display network are usually much lower – somewhere south of 0.50 percent. (This is due to the fact that many users use ad blockers and other plugins that make it less likely they’ll even see the ad.)
When it comes to the industry, the average click through rate(CTR) can change dramatically from one sector to another. Here are some examples pulled from recent reports:
As you can see, the standard from industry to industry is different. Achieving a 4 percent CTR in dating and personals might be extremely low, whereas it would be an incredible rate in technology. This just goes to show there are a lot of unique factors in play.
Even within specific industries, averages vary based on the offer, type of product, brand, etc.
The fact that click-through rates vary so much can actually be viewed as a good thing. It means you always have the ability to increase your numbers. And, sometimes, all it takes is a little creativity.
Now that we have some basic context established, let’s dig into the juicy stuff. How can you improve your PPC click-through rates so that you stand a better chance of producing conversion rate and increasing revenue?
Here are several suggestions:
Humans have a wide range of emotions. And while we like to assume that we’re fairly rational creatures who make logical decisions after having all of the facts laid out for us, the truth is that we typically act on emotion (then justify with logic after the fact).
As an advertiser, you can use this little bit of knowledge to your advantage. Avoid the logical plea and get emotional. Ethically leveraging love, fear, hope, belonging, shock, and surprise can help you get better click-through rates.
For example, let’s say you’re running an ad for roses during Valentine’s. Leading with something like “2 Dozen Roses for Just $29” is actually a fairly weak hook. You might make a few sales, but there’s nothing other than price at play. What about all of the buyers who are less price sensitive?
A better ad might read: “She Thinks You Forgot. Roses Delivered Same Day.” Do you see how much better this ad copy is? It makes an emotional appeal – not just a logical dollars and cents pitch.
Questions can be powerful when used appropriately in your PPC ads management. People are naturally curious and posing the right query can get people thinking about things through whatever filter or context you’d like.
When asking questions, try wording them in a way that the answer is obvious. (Not only that, but the answer should be obvious and certain to push them closer to clicking.)
Going back to our roses example, you could do something like this: “Miss Her Birthday Again? 2 Dozen Roses Will Do The Trick.”
Or if you’re a financial advisor: “Unprepared for Retirement? Learn How to Create a Guaranteed Stream of Income in Your Golden Years.”
A good question can save valuable space in your ad by letting your prospect tell themselves why they should click. This can be more powerful than using a direct command.
Humans have a huge, oversized fear of missing out on something. You might even say this is a distinctly human trait. Dogs don’t see other dogs walking with their owners as the sun goes down and think to themselves, “No! I hope I don’t miss out on a walk with my owner before the sun sets!” Now, if you tell a dog that you’re going on a walk, they might get really excited. (And they might even get sad if you’re then unable to take them out.) But they don’t have a fear of missing out.
With humans, we’re constantly fearful of being left out or missing the boat. In many cases, we’ll do anything to avoid this feeling – even if it means spending time or money on something we might not truly need.
In advertising, you can tap into FOMO by creating urgency and/or playing the scarcity card. You can do this by setting a deadline for a sale, releasing a limited order quantity, or using some sort of tiered discount based on when people place an order.
While not perfect for every brand, humor can be a very useful mechanism for increasing click through rate(CTR) and getting a better response. Having said that, it’s a somewhat risky play – simply because everyone has a unique sense of humor. You could easily miss the mark and drive your click through rate(CTR) close to zero.
If you’re going to attempt humor in your ads, we recommend running multiple variations. Have a humorous version and a non-humorous version and split test the same ad creative. This will give you a pretty good feel for the response. After gathering enough data, you can make a decision on whether to move forward with the funny ad or nix it.
We can talk all we want about ad creatives, copy, and other elements, but it all comes down to ad-audience fit. If you aren’t focusing on the right audience, you aren’t going to have high CTRs.
For Facebook in particular, where you have a massive amount of control over your audience, niching down to a very specific part of the market is going to give you the ability to create much more targeted ad copy and images that resonate.
For example, don’t just target business owners. Target restaurant owners. And then split your ad campaign up so that you can target South Carolina restaurant owners and California restaurant owners separately. This gives you so much more relevancy and control.
One school of thought says you should max out your ad by using every single character you’re allowed to use within the character limit. But is this really the best way to go?
There’s ample research to suggest shorter ads (particularly on Facebook) get more number of clicks and better engagement. In fact, as character count increases, response rates steadily fall off.
The fact that shorter ads do better is likely due to the fact that people have very small attention spans. An ad that can be consumed in three seconds is much more enticing than an ad that takes 90 seconds to read. Even if your copy is great and you can effortlessly compel people to read sentence after sentence with mouth-watering copy, there’s simply too much friction to attract a large percentage of your audience. Keep it short!
When dealing with Google display network ads and/or Facebook ads, the image is the most important part. People will process the image long before they read the copy or call-to-action. So when you run an ad, always split test at least three different images. This will give you a feel for what your customers respond to best.
PPC is both an art and a science. It requires equal parts creativity, technical competence, and experience. If you’re lacking in any of these three areas, you aren’t going to get the sort of results you need.
But there’s good news: We can help.
At PPC.co, we partner with entrepreneurs, digital marketers & email marketers/ email marketing professionals, agencies, startups, small businesses, and established enterprises to make PPC advertising a smooth, seamless experience that ultimately results in more clicks and conversion rate.
Want to learn more about whether we’re a good fit for each other? Let’s chat!
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Whether you’re a life coach or a business coach, you need a steady flow of leads to stay profitable. It’s not enough to post on social media. No matter how popular you become, being well-liked and even loved doesn’t guarantee clients.
For coaching businesses, pay-per-click (PPC) campaigns can be a powerful way to attract high-intent leads – people actively looking for transformation, accountability, and clarity. But you can’t just throw some ads up on Google and expect results. You need a strategy that uses the right targeting, messaging, and structure to avoid expensive lessons in trial and error.
In this guide, we’ll break down the essentials of building cost-effective PPC campaigns designed specifically for coaches who want conversions, clients, and growth.
The first step to creating any high-performing PPC campaign is identifying what your potential clients are searching for online. PPC ads show up in search results (Google, Bing) and social media feeds (Facebook, LinkedIn, TikTok) based on the phrases users type into the search bar when looking for content.
To get your ads seen by your ideal clients, you’ll need to tap into their innermost thoughts – like a burned out executive searching TikTok at 2:00 a.m. for “how to find my purpose” or “how to get a promotion.” You’ll want to target searches that indicate the user is unhappy and is looking for a solution that coaching can help them achieve.
Not all keywords are equal. You’ll get more leads that convert by targeting keywords that indicate a user is ready to take action. Use tools like Google Keyword Planner, Semrush, and Ubersuggest to find keywords with strong intent. High-intent searches might include phrases like:
· Business coach for entrepreneurs
· Life coaching to reduce stress
· Life coaching to find my purpose
· How to grow my small business fast
· Career transition coaching
These and similar phrases related to your coaching business will be the foundation for your paid ad campaign on any platform.
The customer journey consists of three stages that lead someone into the buying stage:
· Stage 1: Awareness. The prospect is aware they need help, but they don’t know exactly what they need or how to get it.
· Stage 2: Consideration. The prospect has named their problem and are actively looking for a solution.
· Stage 3: Decision. The prospect knows they want to work with a coach, and they’re in the process of deciding who to work with.
If you’re running a full marketing campaign with email marketing, you’ll want to run ads that address leads in all three stages. The people you capture in stages one and two will need to be nurtured over time through email. Leads you capture in stage 3 can be more easily turned into a paying client faster. If you aren’t capturing emails yet, only target leads in stages two and three for the best results.
No matter what type of coach you are, your ideal clients will have a variety of goals and pain points. Not everyone will share the same concerns or desires. For example, some business owners want to grow their business and open new locations, while others want to build a stronger team or increase their revenue. Some life coaching clients want better relationships while others want to find their life purpose. When you run ads, your target market needs to think, “this ad is for me.” Generic copy won’t cut it.
You’ll need to run a different ad campaign aimed at each client avatar. To get the most conversions, you’ll need to reach one avatar at a time. Speaking to one avatar in your ads and landing page copy allows you to go deep into their needs, fears, hopes, worries, and concerns. The more specifically you can connect with people, the more likely they are to convert.
To figure out what your ideal clients want, think about their struggles and the potential keywords they might be searching on various platforms. For example, a lot of people are unhappy at work. In this case, potential keywords they might be searching for include:
· How to find a job that doesn’t suck
· How to handle conflict at work
· How to win respect at work
Once you know the pain points you want to target, craft your messages so they speak to emotional triggers. People respond to a sense of urgency (“Burned out? Don’t wait”), personal growth promises (“Find your life purpose in 90 days”), and emotional relief (“Stop second-guessing yourself”). Speak to where your ideal client is right now and show them you can take them where they want to be.
Using this information, you’ll craft ads with headlines, copy, and corresponding landing page copy that speaks directly to your ideal clients. For example, your ads might look like this:
Problem/Keyword search: How to find a job that doesn’t suck
Ad headline: Hate Mondays? Let’s Fix That.
Ad copy:
You spend 90,000 hours of your life at work. Shouldn’t more of them feel fulfilling? Learn how to reconnect with purpose and enjoy what you do. Book your free clarity call now.
Problem/Keyword search: How to handle conflict at work
Ad headline: Tired of Office Drama? Here’s Your Way Out
Ad copy:
Learn strategies to set boundaries and manage work conflict like a pro. Click for a free strategy session.
Problem/Keyword search: How to win respect at work
Ad headline: Feel Invisible at Work? Let’s Change That
Ad copy:
You’ve got the skills. You put in the hours. But the recognition never follows. Sound familiar? Respect isn’t about being louder – it’s about confidence, clarity, and strategy. Book your free consultation and finally be recognized for your full value.
Just like each of your ads target a specific avatar, your landing pages need to do the same. Don’t send traffic to your homepage. Your landing page should reflect exactly what your ad promised.
If your ad says, “Executive Coaching for Burnout Recovery,” then the landing page should address burnout, speak directly to executive professionals, and offer a call-to-action (CTA) for a discovery call.
Effective landing pages consist of the following elements:
· A dedicated page made just for your ad
· A seamless transition from ad to landing page
· A clear headline that addresses the pain point directly
· Testimonials or results from real clients if possible
· A strong CTA, like “Book your free 30-minute breakthrough session”
· A clickable phone number or link to book a call immediately
Remember, you’re not selling coaching services. You’re selling a better version of your prospect’s life. Make sure your copy reflects that.
Coaches often underspend on ads, thinking they can game the system with just $5/day. That’s not an effective strategy. What you may not realize is that setting a low budget actually reduces the number of people who see your ad. Your ad visibility increases the more you spend.
Start with a modest, but meaningful budget of at least $1,500-$2,000 per month. The good news is your cost per click (CPC) will be significantly lower than other industries, like legal and insurance. However, if you’re not sure how to set a PPC budget or handle bidding strategies, hire a professional PPC agency to manage your ads. It’s the easiest way to avoid costly mistakes.
Your ads should target the right people at the right time.
First, think about your ideal client who is looking for your services.
Who hires coaches? Usually, it’s:
· Entrepreneurs who feel stuck or overwhelmed
· People who want to start a business, but don’t know where to begin
· Mid-level professionals seeking career growth
· High achievers facing burnout
· People at a personal crossroads (divorce, job loss, mid-life crisis, etc.)
Once you pinpoint who might be looking for your services, you’ll need to choose the right advertising platforms. Your main options are:
· TikTok Ads
· Instagram Ads
· Pinterest Ads
Advertising on each of these platforms comes with pros and cons – some are specific to coaching services. For example, while Pinterest is likely cheaper than Google, Pinterest leads might not be committed. However, TikTok and YouTube users frequently search for solutions to specific problems.
You might be surprised to learn that TikTok is a gold mine for coaching businesses. It’s not just an app for teens. Over 71% of TikTok’s users are between 18-34 years old, and 32% are 25-34 years old.
Unlike other platforms, TikTok doesn’t function like a typical social media platform where the purpose is to build a community. It’s more like an outreach platform and people are constantly discovering new content creators. The algorithm’s goal is to get as many people watching content for as long as possible. To achieve this, users are given content based on their interests, not just from people they follow. You don’t need followers or viral content to get seen. Each video stands alone in the algorithm and has an equal chance at getting attention.
People use TikTok to find insights and advice on just about everything you can imagine, including personal and business-related situations. While you can run ads on TikTok without a following, it helps to have an established account with solid content. You’ll build more momentum this way, and you can boost your native content to earn more trust across the platform.
Additionally, TikTok ads can target users based on hashtag interactions. People use hashtags on TikTok to find content more than any other platform. If you’re not advertising on TikTok, you’re missing out on clients.
Coaching clients aren’t impulse buyers, and they need to see your face and personality to know if they want to work with you. Wherever you run ads, you can expect people to click on your account to check you out. You’ll get more conversions by publishing short, engaging videos that show your authenticity and provide inspiration and support.
Whichever platform(s) you choose to advertise on, make use of custom audiences to target your potential leads as specifically as possible.
Everyone wants clarity, but not everyone wants to pay for it. That’s why you need to block certain searches using negative keywords. You don’t want your ads to show up for people who are just curious, looking for freebies, or looking for unrelated services. They’ll just click on your ads, waste your ad budget, and potentially waste your time if they sign up for a free call.
Suggested negative keywords for coaches include:
· Free coaching session
· Coach training program (these people want to be coaches, not hire one)
· Sample coaching questions
· Coaching worksheets pdf
Defining these and similar negative keywords will keep your clicks high-quality and your cost per lead low.
It can be exciting to see how many people are viewing and clicking on your ads, and there is a time and place to assess impressions and clicks. However, unless you’re focused on optimizing your ads, forget click-through rates (CTR) and look at how many calls you’re getting booked, how many contact forms are being submitted, and how many email addresses you’re collecting through your lead magnet downloads.
It’s crucial to know which campaigns are bringing you results so you can cut the ones that aren’t working.
People don’t usually buy high-ticket coaching packages the first time around. They need time to research, investigate, and consider their options. You might get some clicks and email signups from your ads that don’t turn into paying clients right away. That’s where remarketing comes in.
Set up ads on Google and Facebook to follow users who have already clicked on your ads and visited your website. Since these ads will be displayed only to people who have already interacted with your brand, you can use different value points to engage them, like testimonials, free guides, and limited-time offers.
Facebook retargeting options are pretty specific compared to other platforms. Since Facebook and Instagram are both owned by Meta, you can target people who have interacted with your Instagram page, too. You can even upload a list of your existing email subscribers from your segment that hasn’t yet converted and target them with relevant ads.
At PPC.co, we help life and business coaches run PPC campaigns that turn clicks into clients. Whether you’re scaling a coaching business or launching your first program, we’ll help you connect with the people actively searching for your services.
Contact us today for a free consultation and let’s start turning your ads into paying clients.
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Pay-per-click (PPC) advertising isn’t an optional marketing accessory – it’s a serious tool for law firms that want measurable results fast. Whether your practice areas involve personal injury, criminal defense, family law, federal crimes, or estate planning, PPC gives you access to leads who need your services now. But throwing money at Google and Facebook without a plan will only drain your budget. If you’re tired of seeing competing law firms outrank you, this guide is for you.
Let’s explore the 10 key aspects of PPC campaigns that will bring you paying clients without wasting your ad spend.
PPC only works if you get the foundation right. That means finding keywords and phrases that your ideal clients type into search engines when they need help. If you choose the wrong keywords, you could end up wasting your ad spend fast. Law firm PPC is highly competitive and one of the most expensive PPC markets around. Small mistakes can cost a lot of money.
To get this done, use keyword research tools like Google Keyword Planner, Google Autocomplete, and Semrush to get a list of 30-50 keywords related to your location and practice area.
Remember that PPC keywords will differ from general keywords used to get traffic to your website. You’re paying for each click, so for PPC, you only want to target keywords that indicate the user is likely to become a paying client. High-intent keywords are the ideal target, like “DUI attorney” or “drug charge defense attorney.” These phrases indicate the user is facing charges and needs an attorney now.
Use long-tail keywords related to your practice areas. These are phrases like, “how to beat a DUI charge in [state],” “how much does a child support lawyer cost in [county]?,” and “what should I do after being arrested for [offense]?”
Long-tail keywords are less likely to be cannibalized by your other paid ads, AI-generated summaries, and featured snippets. They’re also more likely to send you hot leads who become clients.
When a user searches for the phrase “how to beat a DUI charge in California,” the algorithm will know the user’s zip code, and will serve them ads for local DUI law firms who have successfully optimized their ads for DUI-charge-related phrases.
Avoid generic keywords, like “lawyer in [city].” While there’s a possibility someone searching for a generic lawyer might need your services, there’s also a chance they’re looking for someone outside of your practice areas. It’s not worth wasting ad spend to find out.
Understand that optimizing your ads for certain searches doesn’t necessarily mean using those exact words in your copy. For example, to optimize for the search “DUI attorney near me,” you’d use the phrase “DUI attorney” and include locations by city name, county, or zip code. You don’t need to include the words “near me” because ad algorithms interpret those words as a command to return local results. Google is good at discerning intent from searches.
Your PPC ads should direct users to a specific landing page created just for that ad. Don’t send people to your home page because it will make conversions harder. Home pages are too generic and will break the user’s sense of continuity and flow.
Each landing page should be specifically relevant to the user’s search query. For example, if your ad talks about services related to divorce, clicking should send users to a web page that outlines your divorce-related services.
Most attorneys create one page for every practice area and send paid ad clicks to those pages. This strategy is good since it serves visitors regardless of their origin. However, in order to track PPC ad conversions, it helps to have landing pages that don’t show up in search results and only get shown via ads. All you need to do is make a copy of your practice area pages, give them friendly URLs, and use them for your ad destinations.
A good landing page will encourage the user to call your law firm right away. To accomplish this, you need the following elements:
Your landing pages serve one purpose: to get users to call your law firm. With that in mind, make sure your phone number is visible on every page above the fold, preferably in your header. To make it clickable use the following markup:
<a href="tel:1234567890">(123) 456-7890</a>
Use this markup for every instance of your phone number throughout your website so mobile users can click to call. This seemingly small convenience will get you more leads.
People need a reason to trust you, so include client testimonials, previous settlement wins, Google and Trustpilot reviews, and links to your Avvo or Martindale profile.
Your copy should aim to convert clicks into leads that either contact you via phone, a contact form, or chat bot. Don’t be wordy – mention your specialty, location, what makes you different, and instruct people to contact you now. For example, your drug charge landing page might state you have 20+ years of experience and that you offer free consultations. Copy doesn’t need to be long to be compelling. For law firms, shorter is better – people don’t have time to read an essay when they’re just trying to get help.
Your CTA should be visible above the fold and on every page throughout your website. It should be clear, short, and direct. For example, tell visitors to call you for a free case evaluation.
Paid ads only work when you’re willing to spend money. If your daily budget isn’t high enough, your ads won’t get served to many people. To increase your impression share and therefore increase ad visibility, you need a good ad Quality Score and a decent budget. Higher bids can push your ads into favorable positions, which can increase your click-through rate (CTR) and generate more conversions.
Legal keywords can cost more than $100 per click, so you need to invest in your ads. However, if you’re doing ads on your own, start with a conservative budget and ramp up once you identify the campaigns that are converting. If you’re working with a reputable PPC agency, you can go all-in from day one without worry.
Even though lawyers typically pay more per lead than other industries, PPC ads are still considered a low-cost, effective form of marketing. Compared to other options, paid ads are cost-effective and excellent for capturing relevant leads immediately. As long as your ads are running, you’ll get clicks to your website.
When you identify your high-performing ads, cut the fat and pause keywords or ads that are underperforming and reallocate that money to your winners. PPC ads need to be managed weekly to ensure optimal performance.
The time your ads run matters; not every hour in the day is equal. There’s no need to advertise 24/7 unless you’re going to answer calls at 3:00 a.m. People might call you, get your voicemail, hang up, and call someone else in the morning. Even if you have a contact form on your website, someone who is stressed out and facing serious criminal charges may not go back to your site to look for an alternate way to contact you. They’ll go to bed and search for someone else in the morning.
So, what are the best hours to run ads? Most law firms see the most conversions during business hours and early evenings, so that’s when your ads should run in local time. Schedule your ads to run during peak hours for mobile searches. This is easy with Google Ads. To avoid paying for junk clicks, turn off your campaigns on holidays, weekends, or hours you aren’t available unless you have someone ready to take calls.
Location targeting is how you’ll get better conversions. You only want people in your local service area to see your ads, but you need to tell the ad platforms where you want your ads to be served.
Target high-value zip codes based on income, need, and proximity. If you work on a contingency basis, you might want to target people regardless of income since you’ll get paid if and when you win their case. However, if you don’t work with contingency fees, you need to be specific about your targets.
It’s equally important to exclude irrelevant locations from your ads. If you notice you’re getting clicks from neighboring states or areas you don’t serve, set your negative geotargeting rules to block them.
To get more clicks from relevant leads, use location-specific copy in your ads. Mention your city or county in the ad headline to catch people’s attention.
Negative keywords are your secret weapon for reducing wasted ad spend on irrelevant clicks. Add negative keywords that would indicate a user is not searching for actual legal services. For example, standard words like “free,” “pro bono,” “advice,” “template,” “blog,” “forum,” or “DIY” are a good place to start. People searching for these words are unlikely to become paying clients.
Other negative keywords to include are phrases and words that:
· Indicate a person is just looking for information or resources, but they don’t need a lawyer
· Are related to legal areas outside of your practice areas
The back end of your PPC platform will track clicks, but you need to track leads. The easiest way to do this is by hiring a PPC agency to manage your entire campaign from top to bottom. However, if you’re running ads in-house, here are some tracking strategies:
· Use call tracking software. You need to know which ads are generating calls. Tools like CallRail and WhatConverts will show you exactly where your calls are coming from.
· Tie form submissions to campaigns. If you just collect general form data, you won’t know where people came from. Connect each form to the ad group or keyword so you can track clicks and conversions.
· Ignore vanity metrics. A high click-through rate doesn’t mean much if you’re not getting conversions. Focus on cost per lead and cost per signed case. If your CTR is exceptionally high compared to conversions, adjust your campaign until you get better results.
Remember that you can’t improve what you don’t track.
While some people will call right away, not everyone looking for legal help will convert immediately. People facing criminal charges are more likely to make immediate phone calls, but when the matter isn’t urgent, people tend to research their options for a bit. This is where remarketing comes into play.
Remarketing ads help you convert more leads by targeting individuals who have already interacted with your ad or website, keeping your law firm at the top of their mind. You can customize your ad based on the web pages they visited for an even more personalized experience. However, you should limit the frequency so your ad doesn’t follow them for weeks or months.
Google Ads Assets are one of the most under-utilized PPC features, but they’re packed with power that can help you generate more high-quality clicks that convert to leads. The most useful assets for law firms include:
· Lead form assets. If you want to advertise during non-business hours, lead form assets will allow users to fill out a form directly within the ad, skipping the landing page completely. This will allow you to gather leads after hours without disappointing users when you don’t answer the phone.
· Location assets. This will display your physical address, hours, phone number, and map with your ads, including on YouTube. You’ll need a Google Business profile to set this up.
· Call assets. This allows users to call you directly from an ad. It displays a click-to-call button for mobile users, and displays your phone number for desktop users. This only works on the Google Search Network.
If you want to enhance your Google Ads performance, Ads Assets are essential.
PPC isn’t something you want to wing, especially when each click can cost $100 or more. If you’re not getting leads, you need a better strategy. Managing legal PPC campaigns requires a lot of time, constant optimization, and a solid understanding of how to attract leads that will become clients. That’s where a PPC agency becomes your competitive advantage.
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