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4 Google Ads Audience Exclusions

Samuel Edwards
|
May 2, 2023

Google Ads is one of the most effective platforms for reaching potential customers and driving brand growth. To become truly successful with this platform, it’s essential to understand how targeting works — who you want your ads to be seen by, as well as those audiences you don’t necessarily wish to target.

Audience exclusion techniques allow advertisers better control over their campaigns and greatly improve return on investment (ROI). At its core audience exclusion consists of strategically excluding certain demographics or types from a targeted ad campaign in order to redirect time and resources towards more profitable segments.

There are many different aspects that require consideration when setting up an efficient audience list such as competitors, geographic locations, or custom parameters based on specific goals like raising awareness levels within specific groups, etc.

All these need careful evaluation before implementation but once done right can yield exceptional results further along during the course of your Google Ad-based campaigns.

In this article, we will dive into understanding exactly what kinds of audience exclusions exist through examples provided at each step making sure everybody has crystal clear comprehension tools going forward throughout our journey together so stay tuned! We start off by looking into why implementing accurate categories is fundamental for success then look deeper at four main areas where reconsideration about included identifiers may raise performance followed by all manner wise conclusions suggesting.

Top 4 Google Ads Audience Exclusions

Competitor targeting exclusion

Excluding your competitors in Google ads

Competitor targeting exclusion is a technique used in Google Ads to exclude other advertisers from seeing or interacting with your ads. This kind of audience exclusion prevents competing products and services from appearing as part of the ad’s target audience, thus allowing you to separate yourself more effectively by tailoring unique campaigns for each set of audiences.

Competitor targeting minimizes any disruption or interruption within the paid search results page that could potentially divert traffic away from your business’s advertisements toward competitors. By using this exclusion, marketers can optimize their campaign performance while maximizing reach efficiency at the same time.

Steps to exclude competitors from ad targeting

Competitor targeting exclusion is an effective way to reduce irrelevant traffic and improve the performance of a Google Ads campaign. To exclude competitors from ad targeting, users should:

First, identify their competition by researching similar products or services offered in the same geographic area.

Once identified, it’s important to set up negative audience lists for competitor businesses through Audience Manager in Google Ads campaigns.

This allows you to explicitly indicate who not to target with ads based on keywords people used yourself as well as any associated website domains they may have visited while searching online or engaging with brands outside your own.

Geographic location exclusion

Geographic location exclusion

Geographic location exclusion is a Google Ads targeting strategy used to limit ad delivery and maximize visibility within target areas. With this technique, advertisers can exclude locations that are not relevant to their campaigns or business objectives in order to save money on ad spend, increase ROI, and optimize the performance of their ads within their Google Ads account.

Excluding geographic locations from an ad campaign also helps improve relevance by ensuring advertisements only appear in regions where they will be seen by people who would actually be interested in what’s being advertised. By leveraging detailed targeting, businesses can refine their audience selection, ensuring they reach the right in-market audiences based on user intent rather than wasting impressions on uninterested viewers.

Additionally, it ensures better budget management; allocating different budgets for each specified region allows brands to get closer insights into how successful certain markets have been performing compared with others without wasting resources elsewhere. Marketers can further refine their efforts by tapping into app audiences, creating more precise and effective ad campaigns.

Steps to exclude geographic locations from ad targeting

To set up this exclusion:

Simply go into your campaigns settings page and select ‘Exclusions’ from the dropdown menu under ‘Location Targeting’. Here you can add territories that you don’t wish for your ads to appear in.

If needed as well, cities or postcode areas may also be excluded through detailed tracking reports available within AdWords tools such as Shared Library’s Sources Report or GEO Performance report which list impression share by country code worldwide.

By setting geography dimensions parameters like Continent > Country > Region & City (and Postal Code) drill down option on these Reports results in pages allow deeper insights enabling easier segmentation when excluding geographies not giving desired performance outcomes based upon conversions rate related KPI.

Demographic exclusion

Audience segmentation, importance of demographic exclusion

Demographic exclusion is a technique used by online marketers to target or exclude certain age groups, gender, interests, and income level when creating digital advertising campaigns.

By applying this method of audience segmentation within ad targeting parameters it allows the advertiser more control and flexibility over whom they want their advertisement to be served to.

This can help improve ad relevance while decreasing costs as irrelevant audiences are excluded from viewings that do not align with their brand message appropriately.

Excluding individuals through demographics also enables larger messages for smaller sizes markets in which all other conditions may consume outside budget limits if broadened market scope occurs otherwise without demographic exclusions implemented properly first prior to setting up any type of campaign targets initially before launch time happens.

Steps to exclude demographics from ad targeting

To exclude specific demographics from ad targeting, follow these steps:

  1. Navigate to “Audiences” under the Shared Library tab
  2. Use advanced options such as age range, gender or parental status to specify targets
  3. Enter criteria that identify which audiences should be excluded (for example if you don’t want children seeing your ads enter “no one younger than 13”)
  4. Set an end date when necessary
  5. Verify any active changes are accurate before they go into effect by comparing report results over time.

Demographic exclusion enables advertisers to tailor messages more effectively while saving budgets since wasted spend is prevented via smarter segmentation of potential viewers!

Custom audience exclusion

Custom audience exclusion

Custom audience exclusion is a powerful tool for optimizing ad targeting in Google Ads campaigns. It allows advertisers to specifically target or exclude audiences who have interacted with their brand – either online or offline, such as through email lists and retargeting.

The purpose of custom audience exclusions is to ensure the right people are seeing the ads while avoiding wasting resources on those not interested in them.

Doing this helps reduce overall marketing costs by efficiently delivering relevant messages that increase engagement levels, lower click-through rates (CTR), and maximize ROI from targeted campaigns. Advertisers can use both positive and negative custom audience methods when creating an effective campaign strategy: Positive targeting includes showing your ads exclusively to customers similar to existing clients; Negative targeting means avoiding competitors’ already saturated customer bases.

Steps to exclude custom audiences from ad targeting

To exclude custom audiences from ad targeting, customers can utilize Google Ads’ Audience Manager feature for customization based on their campaign objectives and target demographics.

First, users should create an ‘audiences list’ that stores all relevant customer lists in order to set up exclusions on those predetermined settings most efficiently. Then customize the exclusion targets by either selecting previously made segments or creating new ones using restrictions such as demographic parameters including age, gender, etc.,
geographic locations or even language preferences and specific types of website visitor information like pageviews per session etc.

At last pick ‘exclude this segment’s option after setting desired criteria so Google Ad does not show you’re required advertisements are people who already meet certain conditions. By taking these steps marketers will ultimately be able to effectively exclude desirable groups while gaining higher conversion rates at lower costs Timely refining existing strategies can further maximize performance.

Best Practices for Implementing Audience Exclusions

1. Consistent evaluation and refinement of exclusion lists

When leveraging Google Ads audience exclusions, it is essential to maintain a consistent review schedule and make ongoing refinements. As you monitor how users interact with your campaigns over time, you may need to adjust exclusion lists accordingly in order for them to be as effective as possible.

A good practice here would be allocating specific times during the month or quarter when evaluations can take place and then making changes based on those assessments. Additionally, using reports from within Google Analytics such as geographic location data could also provide additional insights that aid in creating more accurate excluded audiences down the line.

2. Customization of exclusion lists based on campaign objectives and audience insights

Customizing exclusion lists based on campaign objectives and audience insights is an important best practice to keep in mind when implementing audience exclusions.

Knowing whom you want your potential customers to be will help inform which audiences should be excluded and how the list of exclusions may need adjusting over time as your goals evolve or if market conditions change. If needed, create multiple versions of audience lists tailored for each campaign objective; such as one focused more heavily on competitor targeting versus another better suited towards a geographic location focus, etc..

Additionally, analyzing past ad campaigns’ performance data along with relevant industry trends — by understanding who has already converted from previous ads that have been served it can bring further clarity around what groupings are most likely to respond positively to future engagements/ads ensuring maximum return-on-investment (ROI) for all ad spend efforts going forward.

3. Experimentation with different exclusion techniques

Experimentation with different exclusion techniques can be a powerful way to optimize audience targeting and improve ad performance. Through trial and error, advertisers are able to eliminate irrelevant audiences from their campaigns while discovering valuable insights about the characteristics of customers most likely to convert.

Advertisers should begin by applying simple exclusions such as competitors or geographic locations, then experiment on top of that foundation. Additionally, marketers may consider adjusting combinations in order of age groups/genders and interests for greater complexity in their campaign structure so they can test various customer segments more effectively over time and continue enhancing results.

Experienced digital teams typically use A/B testing where two identical ads featuring slight variations target specific customer groups: one is left unrestricted (control), whereas another includes an advanced combination of parallelization & segmentations via audience exclusions (test group).

This allows a direct comparison between both sets of efficiency figures which indicate if any particular technique works better than the other before proceeding further into wider application across all current running campaigns without delays due to budget restraints related to large-scale tests run simultaneously.

Conclusion

In conclusion, audience exclusions are a powerful tool in Google Ads that can significantly enhance ad performance and ROI while optimizing budgets. By carefully crafting your own custom exclusion lists tailored to specific campaign objectives and insights gleaned from analytics data, you can leverage the power of audience targeting to hone down on ideal audiences whilst excluding those who will not be likely targets for conversion or profit generation.

The four main categories of targeted exclusions— competitor targetings competitors geographic locations demographics and custom audiences – provide unique opportunities to tailor ads far more effectively than without such sophisticated tools at our disposal.

Therefore by utilizing effective use of these leading-edge techniques advertisers should experience an overall increase in click-through-rates Cost per Conversion Volume results as well as improved Return On Investment compared with campaigns conducted prior to advanced targeting strategies being available.

‍

Author
Recent Posts

Samuel Edwards

Chief Marketing Officer

Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.

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Author

Samuel Edwards

Chief Marketing Officer

Throughout his extensive 10+ year journey as a digital marketer, Sam has left an indelible mark on both small businesses and Fortune 500 enterprises alike. His portfolio boasts collaborations with esteemed entities such as NASDAQ OMX, eBay, Duncan Hines, Drew Barrymore, Price Benowitz LLP, a prominent law firm based in Washington, DC, and the esteemed human rights organization Amnesty International. In his role as a technical SEO and digital marketing strategist, Sam takes the helm of all paid and organic operations teams, steering client SEO services, link building initiatives, and white label digital marketing partnerships to unparalleled success. An esteemed thought leader in the industry, Sam is a recurring speaker at the esteemed Search Marketing Expo conference series and has graced the TEDx stage with his insights. Today, he channels his expertise into direct collaboration with high-end clients spanning diverse verticals, where he meticulously crafts strategies to optimize on and off-site SEO ROI through the seamless integration of content marketing and link building.

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Samuel Edwards
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June 11, 2025
How to Get Coaching Leads Through Cost-Effective PPC Campaigns

Whether you’re a life coach or a business coach, you need a steady flow of leads to stay profitable. It’s not enough to post on social media. No matter how popular you become, being well-liked and even loved doesn’t guarantee clients.

For coaching businesses, pay-per-click (PPC) campaigns can be a powerful way to attract high-intent leads – people actively looking for transformation, accountability, and clarity. But you can’t just throw some ads up on Google and expect results. You need a strategy that uses the right targeting, messaging, and structure to avoid expensive lessons in trial and error.

In this guide, we’ll break down the essentials of building cost-effective PPC campaigns designed specifically for coaches who want conversions, clients, and growth.

Everything begins with keyword research

The first step to creating any high-performing PPC campaign is identifying what your potential clients are searching for online. PPC ads show up in search results (Google, Bing) and social media feeds (Facebook, LinkedIn, TikTok) based on the phrases users type into the search bar when looking for content.

To get your ads seen by your ideal clients, you’ll need to tap into their innermost thoughts – like a burned out executive searching TikTok at 2:00 a.m. for “how to find my purpose” or “how to get a promotion.” You’ll want to target searches that indicate the user is unhappy and is looking for a solution that coaching can help them achieve.

Not all keywords are equal. You’ll get more leads that convert by targeting keywords that indicate a user is ready to take action. Use tools like Google Keyword Planner, Semrush, and Ubersuggest to find keywords with strong intent. High-intent searches might include phrases like:

·  Business coach for entrepreneurs

·  Life coaching to reduce stress

·  Life coaching to find my purpose

·  How to grow my small business fast

·  Career transition coaching

These and similar phrases related to your coaching business will be the foundation for your paid ad campaign on any platform.

Understand the customer journey

The customer journey consists of three stages that lead someone into the buying stage:

·  Stage 1: Awareness. The prospect is aware they need help, but they don’t know exactly what they need or how to get it.

·  Stage 2: Consideration. The prospect has named their problem and are actively looking for a solution.

·  Stage 3: Decision. The prospect knows they want to work with a coach, and they’re in the process of deciding who to work with.

If you’re running a full marketing campaign with email marketing, you’ll want to run ads that address leads in all three stages. The people you capture in stages one and two will need to be nurtured over time through email. Leads you capture in stage 3 can be more easily turned into a paying client faster. If you aren’t capturing emails yet, only target leads in stages two and three for the best results.

Define multiple client avatars for ideal targeting

No matter what type of coach you are, your ideal clients will have a variety of goals and pain points. Not everyone will share the same concerns or desires. For example, some business owners want to grow their business and open new locations, while others want to build a stronger team or increase their revenue. Some life coaching clients want better relationships while others want to find their life purpose. When you run ads, your target market needs to think, “this ad is for me.” Generic copy won’t cut it.

Your ad copy should target one avatar at a time

You’ll need to run a different ad campaign aimed at each client avatar. To get the most conversions, you’ll need to reach one avatar at a time. Speaking to one avatar in your ads and landing page copy allows you to go deep into their needs, fears, hopes, worries, and concerns. The more specifically you can connect with people, the more likely they are to convert.

To figure out what your ideal clients want, think about their struggles and the potential keywords they might be searching on various platforms. For example, a lot of people are unhappy at work. In this case, potential keywords they might be searching for include:

·  How to find a job that doesn’t suck

·  How to handle conflict at work

·  How to win respect at work

Once you know the pain points you want to target, craft your messages so they speak to emotional triggers. People respond to a sense of urgency (“Burned out? Don’t wait”), personal growth promises (“Find your life purpose in 90 days”), and emotional relief (“Stop second-guessing yourself”). Speak to where your ideal client is right now and show them you can take them where they want to be.

Using this information, you’ll craft ads with headlines, copy, and corresponding landing page copy that speaks directly to your ideal clients. For example, your ads might look like this:

Ad #1 Example

Problem/Keyword search: How to find a job that doesn’t suck

Ad headline: Hate Mondays? Let’s Fix That.

Ad copy:

You spend 90,000 hours of your life at work. Shouldn’t more of them feel fulfilling? Learn how to reconnect with purpose and enjoy what you do. Book your free clarity call now.

Ad #2 Example

Problem/Keyword search: How to handle conflict at work

Ad headline: Tired of Office Drama? Here’s Your Way Out

Ad copy:

Learn strategies to set boundaries and manage work conflict like a pro. Click for a free strategy session.

Ad #3 Example

Problem/Keyword search: How to win respect at work

Ad headline: Feel Invisible at Work? Let’s Change That

Ad copy:

You’ve got the skills. You put in the hours. But the recognition never follows. Sound familiar? Respect isn’t about being louder – it’s about confidence, clarity, and strategy. Book your free consultation and finally be recognized for your full value.

Use dedicated landing pages optimized for conversions

Just like each of your ads target a specific avatar, your landing pages need to do the same. Don’t send traffic to your homepage. Your landing page should reflect exactly what your ad promised.

If your ad says, “Executive Coaching for Burnout Recovery,” then the landing page should address burnout, speak directly to executive professionals, and offer a call-to-action (CTA) for a discovery call.

Effective landing pages consist of the following elements:

·  A dedicated page made just for your ad

·  A seamless transition from ad to landing page

·  A clear headline that addresses the pain point directly

·  Testimonials or results from real clients if possible

·  A strong CTA, like “Book your free 30-minute breakthrough session”

·  A clickable phone number or link to book a call immediately

Remember, you’re not selling coaching services. You’re selling a better version of your prospect’s life. Make sure your copy reflects that.

Be generous with your budget

Coaches often underspend on ads, thinking they can game the system with just $5/day. That’s not an effective strategy. What you may not realize is that setting a low budget actually reduces the number of people who see your ad. Your ad visibility increases the more you spend.

Start with a modest, but meaningful budget of at least $1,500-$2,000 per month. The good news is your cost per click (CPC) will be significantly lower than other industries, like legal and insurance. However, if you’re not sure how to set a PPC budget or handle bidding strategies, hire a professional PPC agency to manage your ads. It’s the easiest way to avoid costly mistakes.

How to target the right people at the right time

Your ads should target the right people at the right time.

First, think about your ideal client who is looking for your services.

Who hires coaches? Usually, it’s:

·  Entrepreneurs who feel stuck or overwhelmed

·  People who want to start a business, but don’t know where to begin

·  Mid-level professionals seeking career growth

·  High achievers facing burnout

·  People at a personal crossroads (divorce, job loss, mid-life crisis, etc.)

Once you pinpoint who might be looking for your services, you’ll need to choose the right advertising platforms. Your main options are:

·  Google Ads

·  TikTok Ads

·  Instagram Ads

·  Pinterest Ads

·  Facebook Ads

·  LinkedIn Ads

·  YouTube Ads

Advertising on each of these platforms comes with pros and cons – some are specific to coaching services. For example, while Pinterest is likely cheaper than Google, Pinterest leads might not be committed. However, TikTok and YouTube users frequently search for solutions to specific problems.

Don’t skip TikTok Ads

You might be surprised to learn that TikTok is a gold mine for coaching businesses. It’s not just an app for teens. Over 71% of TikTok’s users are between 18-34 years old, and 32% are 25-34 years old.

Unlike other platforms, TikTok doesn’t function like a typical social media platform where the purpose is to build a community. It’s more like an outreach platform and people are constantly discovering new content creators. The algorithm’s goal is to get as many people watching content for as long as possible. To achieve this, users are given content based on their interests, not just from people they follow. You don’t need followers or viral content to get seen. Each video stands alone in the algorithm and has an equal chance at getting attention.

People use TikTok to find insights and advice on just about everything you can imagine, including personal and business-related situations. While you can run ads on TikTok without a following, it helps to have an established account with solid content. You’ll build more momentum this way, and you can boost your native content to earn more trust across the platform.

Additionally, TikTok ads can target users based on hashtag interactions. People use hashtags on TikTok to find content more than any other platform. If you’re not advertising on TikTok, you’re missing out on clients.

Coaching clients aren’t impulse buyers, and they need to see your face and personality to know if they want to work with you. Wherever you run ads, you can expect people to click on your account to check you out. You’ll get more conversions by publishing short, engaging videos that show your authenticity and provide inspiration and support.

Whichever platform(s) you choose to advertise on, make use of custom audiences to target your potential leads as specifically as possible.

Negative keywords will weed out freebie seekers

Everyone wants clarity, but not everyone wants to pay for it. That’s why you need to block certain searches using negative keywords. You don’t want your ads to show up for people who are just curious, looking for freebies, or looking for unrelated services. They’ll just click on your ads, waste your ad budget, and potentially waste your time if they sign up for a free call.

Suggested negative keywords for coaches include:

·  Free coaching session

·  Coach training program (these people want to be coaches, not hire one)

·  Sample coaching questions

·  Coaching worksheets pdf

Defining these and similar negative keywords will keep your clicks high-quality and your cost per lead low.

Track conversions (not vanity metrics)

It can be exciting to see how many people are viewing and clicking on your ads, and there is a time and place to assess impressions and clicks. However, unless you’re focused on optimizing your ads, forget click-through rates (CTR) and look at how many calls you’re getting booked, how many contact forms are being submitted, and how many email addresses you’re collecting through your lead magnet downloads.

It’s crucial to know which campaigns are bringing you results so you can cut the ones that aren’t working.

Run retargeting ads to catch the ones who got away

People don’t usually buy high-ticket coaching packages the first time around. They need time to research, investigate, and consider their options. You might get some clicks and email signups from your ads that don’t turn into paying clients right away. That’s where remarketing comes in.

Set up ads on Google and Facebook to follow users who have already clicked on your ads and visited your website. Since these ads will be displayed only to people who have already interacted with your brand, you can use different value points to engage them, like testimonials, free guides, and limited-time offers.

Facebook retargeting options are pretty specific compared to other platforms. Since Facebook and Instagram are both owned by Meta, you can target people who have interacted with your Instagram page, too. You can even upload a list of your existing email subscribers from your segment that hasn’t yet converted and target them with relevant ads.

Ready to fill your calendar? Partner with PPC.co

At PPC.co, we help life and business coaches run PPC campaigns that turn clicks into clients. Whether you’re scaling a coaching business or launching your first program, we’ll help you connect with the people actively searching for your services.
Contact us today for a free consultation and let’s start turning your ads into paying clients.

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Timothy Carter
|
June 11, 2025
This Mini-Guide Will Help You Build Better PPC Campaigns for Your Law Firm

Pay-per-click (PPC) advertising isn’t an optional marketing accessory – it’s a serious tool for law firms that want measurable results fast. Whether your practice areas involve personal injury, criminal defense, family law, federal crimes, or estate planning, PPC gives you access to leads who need your services now. But throwing money at Google and Facebook without a plan will only drain your budget. If you’re tired of seeing competing law firms outrank you, this guide is for you.

Let’s explore the 10 key aspects of PPC campaigns that will bring you paying clients without wasting your ad spend.

1. Perform in-depth keyword research

PPC only works if you get the foundation right. That means finding keywords and phrases that your ideal clients type into search engines when they need help. If you choose the wrong keywords, you could end up wasting your ad spend fast. Law firm PPC is highly competitive and one of the most expensive PPC markets around. Small mistakes can cost a lot of money.

To get this done, use keyword research tools like Google Keyword Planner, Google Autocomplete, and Semrush to get a list of 30-50 keywords related to your location and practice area.

Remember that PPC keywords will differ from general keywords used to get traffic to your website. You’re paying for each click, so for PPC, you only want to target keywords that indicate the user is likely to become a paying client. High-intent keywords are the ideal target, like “DUI attorney” or “drug charge defense attorney.” These phrases indicate the user is facing charges and needs an attorney now.

Focus on long-tail keywords

Use long-tail keywords related to your practice areas. These are phrases like, “how to beat a DUI charge in [state],” “how much does a child support lawyer cost in [county]?,” and “what should I do after being arrested for [offense]?”

Long-tail keywords are less likely to be cannibalized by your other paid ads, AI-generated summaries, and featured snippets. They’re also more likely to send you hot leads who become clients.

When a user searches for the phrase “how to beat a DUI charge in California,” the algorithm will know the user’s zip code, and will serve them ads for local DUI law firms who have successfully optimized their ads for DUI-charge-related phrases.

Avoid generic keywords, like “lawyer in [city].” While there’s a possibility someone searching for a generic lawyer might need your services, there’s also a chance they’re looking for someone outside of your practice areas. It’s not worth wasting ad spend to find out.

Understand that optimizing your ads for certain searches doesn’t necessarily mean using those exact words in your copy. For example, to optimize for the search “DUI attorney near me,” you’d use the phrase “DUI attorney” and include locations by city name, county, or zip code. You don’t need to include the words “near me” because ad algorithms interpret those words as a command to return local results. Google is good at discerning intent from searches.

2. Create solid landing pages

Your PPC ads should direct users to a specific landing page created just for that ad. Don’t send people to your home page because it will make conversions harder. Home pages are too generic and will break the user’s sense of continuity and flow.

Each landing page should be specifically relevant to the user’s search query. For example, if your ad talks about services related to divorce, clicking should send users to a web page that outlines your divorce-related services.

Most attorneys create one page for every practice area and send paid ad clicks to those pages. This strategy is good since it serves visitors regardless of their origin. However, in order to track PPC ad conversions, it helps to have landing pages that don’t show up in search results and only get shown via ads. All you need to do is make a copy of your practice area pages, give them friendly URLs, and use them for your ad destinations.

The elements of a good landing page

A good landing page will encourage the user to call your law firm right away. To accomplish this, you need the following elements:

A visible phone number

Your landing pages serve one purpose: to get users to call your law firm. With that in mind, make sure your phone number is visible on every page above the fold, preferably in your header. To make it clickable use the following markup:

<a href="tel:1234567890">(123) 456-7890</a>

Use this markup for every instance of your phone number throughout your website so mobile users can click to call. This seemingly small convenience will get you more leads.

Trust signals

People need a reason to trust you, so include client testimonials, previous settlement wins, Google and Trustpilot reviews, and links to your Avvo or Martindale profile.

Compelling copy

Your copy should aim to convert clicks into leads that either contact you via phone, a contact form, or chat bot. Don’t be wordy – mention your specialty, location, what makes you different, and instruct people to contact you now. For example, your drug charge landing page might state you have 20+ years of experience and that you offer free consultations. Copy doesn’t need to be long to be compelling. For law firms, shorter is better – people don’t have time to read an essay when they’re just trying to get help.

A call to action (CTA)

Your CTA should be visible above the fold and on every page throughout your website. It should be clear, short, and direct. For example, tell visitors to call you for a free case evaluation.

3. Set a realistic, but generous budget

Paid ads only work when you’re willing to spend money. If your daily budget isn’t high enough, your ads won’t get served to many people. To increase your impression share and therefore increase ad visibility, you need a good ad Quality Score and a decent budget. Higher bids can push your ads into favorable positions, which can increase your click-through rate (CTR) and generate more conversions.

Legal keywords can cost more than $100 per click, so you need to invest in your ads. However, if you’re doing ads on your own, start with a conservative budget and ramp up once you identify the campaigns that are converting. If you’re working with a reputable PPC agency, you can go all-in from day one without worry.

Even though lawyers typically pay more per lead than other industries, PPC ads are still considered a low-cost, effective form of marketing. Compared to other options, paid ads are cost-effective and excellent for capturing relevant leads immediately. As long as your ads are running, you’ll get clicks to your website.

When you identify your high-performing ads, cut the fat and pause keywords or ads that are underperforming and reallocate that money to your winners. PPC ads need to be managed weekly to ensure optimal performance.

4. Run your ads at the right time

The time your ads run matters; not every hour in the day is equal. There’s no need to advertise 24/7 unless you’re going to answer calls at 3:00 a.m. People might call you, get your voicemail, hang up, and call someone else in the morning. Even if you have a contact form on your website, someone who is stressed out and facing serious criminal charges may not go back to your site to look for an alternate way to contact you. They’ll go to bed and search for someone else in the morning.

So, what are the best hours to run ads? Most law firms see the most conversions during business hours and early evenings, so that’s when your ads should run in local time. Schedule your ads to run during peak hours for mobile searches. This is easy with Google Ads. To avoid paying for junk clicks, turn off your campaigns on holidays, weekends, or hours you aren’t available unless you have someone ready to take calls.

5. Target specific locations

Location targeting is how you’ll get better conversions. You only want people in your local service area to see your ads, but you need to tell the ad platforms where you want your ads to be served.

Target high-value zip codes based on income, need, and proximity. If you work on a contingency basis, you might want to target people regardless of income since you’ll get paid if and when you win their case. However, if you don’t work with contingency fees, you need to be specific about your targets.

It’s equally important to exclude irrelevant locations from your ads. If you notice you’re getting clicks from neighboring states or areas you don’t serve, set your negative geotargeting rules to block them.

To get more clicks from relevant leads, use location-specific copy in your ads. Mention your city or county in the ad headline to catch people’s attention.

6. Use negative keywords

Negative keywords are your secret weapon for reducing wasted ad spend on irrelevant clicks. Add negative keywords that would indicate a user is not searching for actual legal services. For example, standard words like “free,” “pro bono,” “advice,” “template,” “blog,” “forum,” or “DIY” are a good place to start. People searching for these words are unlikely to become paying clients.

Other negative keywords to include are phrases and words that:

·  Indicate a person is just looking for information or resources, but they don’t need a lawyer

·  Are related to legal areas outside of your practice areas

7. Track your conversions

The back end of your PPC platform will track clicks, but you need to track leads. The easiest way to do this is by hiring a PPC agency to manage your entire campaign from top to bottom. However, if you’re running ads in-house, here are some tracking strategies:

·  Use call tracking software. You need to know which ads are generating calls. Tools like CallRail and WhatConverts will show you exactly where your calls are coming from.

·  Tie form submissions to campaigns. If you just collect general form data, you won’t know where people came from. Connect each form to the ad group or keyword so you can track clicks and conversions.

·  Ignore vanity metrics. A high click-through rate doesn’t mean much if you’re not getting conversions. Focus on cost per lead and cost per signed case. If your CTR is exceptionally high compared to conversions, adjust your campaign until you get better results.  

Remember that you can’t improve what you don’t track.

8. Use remarketing to capture more leads

While some people will call right away, not everyone looking for legal help will convert immediately. People facing criminal charges are more likely to make immediate phone calls, but when the matter isn’t urgent, people tend to research their options for a bit. This is where remarketing comes into play.

Remarketing ads help you convert more leads by targeting individuals who have already interacted with your ad or website, keeping your law firm at the top of their mind. You can customize your ad based on the web pages they visited for an even more personalized experience. However, you should limit the frequency so your ad doesn’t follow them for weeks or months.

9. Use Google Ads Assets (formerly Extensions)

Google Ads Assets are one of the most under-utilized PPC features, but they’re packed with power that can help you generate more high-quality clicks that convert to leads. The most useful assets for law firms include:

·  Lead form assets. If you want to advertise during non-business hours, lead form assets will allow users to fill out a form directly within the ad, skipping the landing page completely. This will allow you to gather leads after hours without disappointing users when you don’t answer the phone.

·  Location assets. This will display your physical address, hours, phone number, and map with your ads, including on YouTube. You’ll need a Google Business profile to set this up.

·  Call assets. This allows users to call you directly from an ad. It displays a click-to-call button for mobile users, and displays your phone number for desktop users. This only works on the Google Search Network.

If you want to enhance your Google Ads performance, Ads Assets are essential.

10. Partner with a PPC agency

PPC isn’t something you want to wing, especially when each click can cost $100 or more. If you’re not getting leads, you need a better strategy. Managing legal PPC campaigns requires a lot of time, constant optimization, and a solid understanding of how to attract leads that will become clients. That’s where a PPC agency becomes your competitive advantage.

Ready to get more qualified leads from your PPC ads?

At PPC.co, we help law firms build high-performance PPC campaigns that convert clicks into paying clients. If you’re tired of wasting your money and want results you can see, contact us today for a free consultation. We won’t just bring you traffic – we’ll get you qualified leads who need your help now.   

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